Syncing from upstream OCA/helpdesk (19.0)#278

Merged

bt-admin merged 101 commits into

brain-tec:19.0from

Jun 12, 2026

Commits on Apr 27, 2026

[ADD] helpdesk_product

MariaBForgeFlow
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[ADD] helpdesk_product

MariaBForgeFlow
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[ADD] helpdesk_product

MariaBForgeFlow
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[ADD] helpdesk_product: small fixes

MariaBForgeFlow
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[ADD] helpdesk_product: add demo data

MariaBForgeFlow
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[ADD] helpdesk_product: add products menu to Helpdesk app

MariaBForgeFlow
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[UPD] Update helpdesk_product.pot

oca-ci
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[BOT] post-merge updates

OCA-git-bot
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Added translation using Weblate (Italian)

mymage
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Translated using Weblate (Italian)

mymage
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Translated using Weblate (Italian)

mymage
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Added translation using Weblate (Portuguese (Brazil))

SottomaiorMacedoTec
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Translated using Weblate (Portuguese (Brazil))

SottomaiorMacedoTec
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Added translation using Weblate (Portuguese)

peterromao
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Translated using Weblate (Portuguese)

peterromao
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[IMP] helpdesk_product: black, isort, prettier

JasminSForgeFlow
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[MIG] helpdesk_product: Migration to 17.0

JasminSForgeFlow
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[IMP] helpdesk_product: black, isort, prettier

JasminSForgeFlow
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[MIG] helpdesk_product: Migration to 18.0

JasminSForgeFlow
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[UPD] Update helpdesk_product.pot

oca-ci
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[BOT] post-merge updates

OCA-git-bot
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Translated using Weblate (Portuguese (Brazil))

marcelsavegnago
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Translated using Weblate (Portuguese (Brazil))

marcelsavegnago
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[IMP] helpdesk_product: ticket_active field location

ivantodorovich
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[UPD] Update helpdesk_product.pot

oca-ci
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[BOT] post-merge updates

OCA-git-bot
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Update translation files

weblate
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Added translation using Weblate (Swedish)

jakobkrabbe
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Translated using Weblate (Swedish)

jakobkrabbe
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Translated using Weblate (Italian)

mymage
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Added translation using Weblate (French)

remi-filament
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Translated using Weblate (French)

remi-filament
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Commits on Jun 9, 2026

[ADD] helpdesk_type

max3903
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[FIX] helpdesk_type

max3903
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[IMP] helpdesk_type

max3903
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[FIX] helpdesk_type

max3903
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[IMP] helpdesk_type

max3903
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Update helpdesk_type/views/helpdesk_ticket_type.xml

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Added translation using Weblate (Portuguese (Brazil))

marcelsavegnago
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Added translation using Weblate (Spanish)

Nelson Ramírez Sánchez
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Translated using Weblate (Spanish)

josepmy
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[IMP] : black, isort, prettier

AntoniRomera
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[MIG] : Migration to 13.0

AntoniRomera
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Update __manifest__.py

ygol
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Added translation using Weblate (Spanish (Argentina))

ibuioli
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[FIX] Development Status

DarioLodeiros
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Translated using Weblate (Spanish)

flachica
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[helpdesk_type][fix] only reset team and user when the new type

JordiBForgeFlow
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[MIG] helpdesk_type: Migration to 14.0

dalonsod
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Added translation using Weblate (Portuguese)

pedrocs-exo
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Added translation using Weblate (Italian)

francesco-ooops
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Translated using Weblate (Italian)

SicurSam
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Translated using Weblate (Italian)

francesco-ooops
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[MIG] helpdesk_type: Migration to 15.0

dalonsod
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[IMP] helpdesk_mgmt: Only show tickets of the user's helpdesk team with "User: Team tickets" permission.

victoralmau
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[MIG] helpdesk_type: Migration to 16.0

Boxnia
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Translated using Weblate (Portuguese (Brazil))

adrianojprado
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Translated using Weblate (Italian)

mymage
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Added translation using Weblate (French)

vincent-hatakeyama
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[FIX] helpdesk_type: field in teams form not properly shown

dalonsod
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[IMP] helpdesk_type: added type to ticket tree and kanban views

dalonsod
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Translated using Weblate (Italian)

mymage
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Translated using Weblate (Portuguese)

peterromao
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Added translation using Weblate (Swedish)

jakobkrabbe
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Translated using Weblate (Italian)

mymage
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[IMP] helpdesk_type: pre-commit auto fixes

carlos-lopez-tecnativa
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[MIG] helpdesk_type: Migration to version 17.0

carlos-lopez-tecnativa
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[IMP] helpdesk_type: Portal ticket type

juancarlosonate-tecnativa
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Update translation files

weblate
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Translated using Weblate (Italian)

mymage
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Translated using Weblate (Spanish)

DantePereyra
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[IMP] helpdesk_type: Make type name translatable

victoralmau
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[IMP] helpdesk_type: pre-commit auto fixes

mpascuall
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[MIG] helpdesk_type: Migration to 18.0

mpascuall
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[UPD] Update helpdesk_type.pot

oca-ci
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[BOT] post-merge updates

OCA-git-bot
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[IMP] helpdesk_type: Adapt to new view

etobella
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[BOT] post-merge updates

OCA-git-bot
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Added translation using Weblate (Turkish)

bo-eska
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Translated using Weblate (Turkish)

bo-eska
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Translated using Weblate (Turkish)

bo-eska
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[IMP] helpdesk_type: improve settings page

ivantodorovich
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[UPD] Update helpdesk_type.pot

oca-ci
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[BOT] post-merge updates

OCA-git-bot
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Update translation files

weblate
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Translated using Weblate (Italian)

mymage
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Translated using Weblate (Swedish)

jakobkrabbe
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Added translation using Weblate (Latvian)

myacc-pro
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Translated using Weblate (French)

remi-filament
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Added translation using Weblate (Slovak)

peterdovicovic
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Translated using Weblate (Slovak)

peterdovicovic
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[IMP] helpdesk_type: pre-commit auto fixes
meetscs
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[MIG] helpdesk_type: Migration to 19.0
meetscs
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[IMP] Applied Many2many tags widget on fields.
meetscs
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[MIG] helpdesk_product: Migration to 19.0
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Commits on Jun 11, 2026