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only 4 character for motp #915

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@Sajed-Alavi

Hello,

There is an issue related to the mOTP configuration. It may not necessarily be a bug, but when a mandatory policy is enforced, this process must be supported correctly.

Currently, the mOTP value for RADIUS is required to be exactly 4 characters long, and the system is very strict about the character count. If the policy is changed to require 8 characters, many automation processes fail because they are still restricted to a 4-character mOTP.

For example, in our environment, the policy requires an 8-character mOTP, but since the implementation is hardcoded to 4 characters, it causes numerous issues and breaks the automation workflow.

If possible, could you please fix this issue or update the implementation so that mandatory policies requiring a different mOTP length (such as 8 characters) are properly supported?

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  1. jaredhendrickson13 commented on Jul 12, 2026

    @jaredhendrickson13
    Member

    Thanks for reporting this issue. I'll have the maximum increased to 8 in the next patch.

  2. linked a pull request that will close this issuev2.8.3 Fixes #916on Jul 12, 2026
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