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🔐 Privacy Policy Samsung US · April 2019

📁 GitHub 🔗 eheps.org 🔗 eheps.com Google · Microsoft · Goodstack ver. 2025-07-20

⏱️ Effective Date: July 20, 2025  |  Last updated: April 2019 (policy)

Samsung Electronics Co., Ltd. and its affiliates (“Samsung”, “we”) know how important privacy is. This Privacy Policy applies to all Samsung devices and services (“Services”) – from mobile phones, tablets, TVs, home appliances, to customer & online services.

Important: check back often for updates. The most current version is always available at https://www.samsung.com/us/account/privacy-policy.

📌 In this policy: What we collect · How we use it · Who we share with · Security · Data transfers · Your rights · Retention · Third-party services · Cookies · Contact · US supplement

WHAT INFORMATION DO WE COLLECT?

Information You Provide Directly: name, DOB, contact, payment info, SSN (for credit), contacts, customer service records, etc.

Information About Your Use: device info (IMEI, MAC, IP, advertising IDs), usage logs, location (with consent), voice recordings (if enabled), Samsung Keyboard predictive text.

Public/Commercial & Third-Party: we gather data from social networks, business partners, and combine it to understand your needs.

Third-Party Analytics: Google Analytics, Firebase, Adobe – used to improve Services.

HOW DO WE USE YOUR INFORMATION?

• Register you for Services, provide requested features
• Customize content, personalize services & advertising (with consent where required)
• Respond to requests, customer support, warranty/out-of-warranty repairs
• Operate, evaluate, improve business; market research; aggregate data
• Provide software updates, maintenance, fraud prevention, legal compliance

EEA/UK/Swiss residents: legal bases include contract performance, legitimate interest, compliance, and consent (e.g., personalized ads).

WHO DO WE SHARE YOUR INFORMATION WITH?

• Subsidiaries & affiliates (Samsung-branded and non-branded)
• Business Partners: wireless carriers, content/feature providers, financing partners, out-of-warranty repair partners, ad partners
• Service Providers: repairs, contact centers, customer care, advertising, surveys, billing, email delivery
• Other Parties: required by law, corporate transactions (merger/sale), or with your consent

HOW DO WE KEEP YOUR INFORMATION SECURE?

We use physical and technical safeguards, but no system is completely secure.

WHERE DO WE SEND YOUR DATA?

Your personal information may be transferred to the Republic of Korea and other countries. We take measures (including standard contractual clauses) to ensure protection.

EEA/UK/Swiss: we comply with European data protection law; you can request a copy of the standard clauses.

WHAT ARE YOUR RIGHTS?

You have the right to access, correct, delete, and receive your data in a machine-readable format. For EEA/UK/Swiss residents: restriction, objection, data portability, and withdrawal of consent.

Contact us via the details at the end of this policy.

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your data for as long as necessary to provide the Service, comply with law, or for statistical purposes with appropriate safeguards.

THIRD-PARTY SERVICES & COOKIES

We use cookies, beacons, pixels, and similar technologies to remember your info, track usage, personalize, measure effectiveness, and improve Services. Third-party content/ad providers may also use these tools.

---

🇺🇸 US SUPPLEMENT TO THE SAMSUNG PRIVACY POLICY

Effective Date: July 20, 2025 – This supplement applies to United States residents.

Additional Uses

We may use personal information to develop and train AI algorithms and models.

Biometric Data (on-device)

Biometric data (fingerprint, voiceprint, face-clustering) remains on your device; Samsung does not access or transfer it.

Online Tracking & Personalized Advertising

Samsung Ads and ad networks collect information to serve interest-based ads. You can opt out via www.aboutads.info/choices or www.networkadvertising.org/choices.

State Law Privacy Rights

• Opt-out of sale, cross-context behavioral advertising, targeted advertising, sensitive data collection, voice recognition feature data collection.
• Request a list of third parties with whom we have shared data.

How to Submit a Privacy Request

Call 1-800-SAMSUNG or use the online form. For opt-out preference signals, enable them in your browser (per device/browser).

California Residents

See California Consumer Privacy Statement and Consumer Health Data Privacy Statement.

Children’s Information

Services are general audience; we do not knowingly collect data from children under 13 without parental consent.

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CONTACT US

Data Controller: Samsung Electronics Co., Ltd. (129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do 16677, Republic of Korea)

US Privacy Office: Samsung Electronics America, Inc., 700 Sylvan Ave, Englewood Cliffs, NJ 07632

EEA/UK/Swiss DPO: Samsung Electronics (UK) Limited, Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS, UK

Webform: https://privacypost.sea.samsung.com/ccpa/privacy-inguiries

🌐 eheps.org 🌐 eheps.com 📌 Google 📌 Microsoft 📌 Goodstack

⚡ GitHub · samsung-privacy-policy-2019

SHOP	PRODUCT	SUPPORT	ACCOUNT	SUSTAINABILITY
Shop Home	Galaxy Smartphone	Support Home	Why Samsung Account	Overview
Buy Direct Get More	Galaxy Tab	Manual & Software	Samsung Rewards	Environment
Father’s Day Gifts	Galaxy Book	Warranty Information	Orders	Digital Responsibility
Al Living	Galaxy Watch	Service Center	My Page	Security and Privacy
SmartThings	Galaxy Buds	Request a Repair	Product Registration	Accessibility
Samsung Rewards	TVs	Track Repair	Samsung Account FAQ	Labor & Human Rights
Samsung Offer Programs	Projectors	Order Help		Belonging & Culture
Samsung Care+	Sound Devices	Returns		Corporate Citizenship

This document is a privacy policy reconstruction based on Samsung US (April 2019) with updates. Tags: #eheps #Google #Microsoft #Goodstack · for reference only.