Who I am • What I value • How I like to work
I usually work U.S. Central Time. Sometimes I travel. Please ask me if you're not sure of my current timezone.
Create "Good Karma" in the universe. You should always feel comfortable telling your parents about what we do and how we do it.
Winning is very different than not losing. If we're going to play the game, play the game to win!
Take Extreme Ownership of your actions and your work. Deliver on your commitments. Speak up if something's changed and you can't deliver anymore. We’re in this together as a team.
Empower others to reach their goals. Spread knowledge fast. Teach others what you know. Learn new things.
Act with kindness and love. Find the joy. Leave people with happy memories.
Be clear and direct with your communications. Skip the “hello” and get down to business. Put the bottom line up front. Leave no room for confusion or doubt about what you need.
Focus on value. Care more about Outputs than Inputs. Leverage your resources. Use force multipliers. Do more with less.
Perfection takes too long. Iterate often. Keep the feedback loop as short as possible. Disagree and commit when needed.
Don’t put square pegs in round holes. Use the best tool for the job.
Share knowledge quickly. Have a single "Source of Truth" for what to do and how to do it.
There are no sacred cows here. Start from First Principles and try everything. Keep what works, discard the rest.
Opt out of any meeting, at any time, for any reason. You get to decide if a meeting is the best use of your time.
I focus on the value we bring to our clients and customers, not how many hours you work or how fast you respond to messages. If you can deliver value in 18 minutes while sitting on a park bench in Zurich, then do it!
Be clear with your team about what you're working on and where you're blocked. Use the tools we have to keep communication easy and open.
We want high-quality work at all times, and this won’t happen if you're burnt out. Shift your workday and take time off as needed.
Please don't work when you're on vacation. Take care of yourself and your family. Get some sleep. Eat well. Visit nature and unplug. Work hard when it’s time to work and enjoy the time off when you have time off. This is both healthy for you and keeps scheduling clear and clean with the team.
This document details who I am, what I value, and how I like to work. Hat tip to Leah Fessler and Abby Falik for the idea.