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remove jfrog references #1443

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dc32457
remove jfrog references
miller-da Aug 21, 2026
ff0b559
remove deprecated snippet
miller-da Aug 21, 2026
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14 changes: 2 additions & 12 deletions docs-main/global-synchronizer/troubleshooting-guide/installation-issues.mdx
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Original file line number Diff line number Diff line change
Expand Up @@ -10,7 +10,6 @@ import CantonGlobalSynchronizerTroubleshootingGuideInstallationIssuesL56 from "/
import CantonGlobalSynchronizerTroubleshootingGuideInstallationIssuesL69 from "/snippets/canton-docs/global-synchronizer_troubleshooting-guide_installation-issues_L69.mdx";
import CantonGlobalSynchronizerTroubleshootingGuideInstallationIssuesL78 from "/snippets/canton-docs/global-synchronizer_troubleshooting-guide_installation-issues_L78.mdx";
import CantonGlobalSynchronizerTroubleshootingGuideInstallationIssuesL92 from "/snippets/canton-docs/global-synchronizer_troubleshooting-guide_installation-issues_L92.mdx";
import CantonGlobalSynchronizerTroubleshootingGuideInstallationIssuesL102 from "/snippets/canton-docs/global-synchronizer_troubleshooting-guide_installation-issues_L102.mdx";
import CantonGlobalSynchronizerTroubleshootingGuideInstallationIssuesL118 from "/snippets/canton-docs/global-synchronizer_troubleshooting-guide_installation-issues_L118.mdx";
import CantonGlobalSynchronizerTroubleshootingGuideInstallationIssuesL135 from "/snippets/canton-docs/global-synchronizer_troubleshooting-guide_installation-issues_L135.mdx";

Expand All @@ -23,14 +22,13 @@ Installation failures typically fall into three categories: container runtime is
If `docker compose up` fails with an image pull error:

```
Error response from daemon: pull access denied for digitalasset/canton-participant
Error response from daemon: pull access denied...
```

Possible causes:

- You are not logged in to the container registry. Run `docker login digitalasset-docker.jfrog.io` with your JFrog credentials.
- Your JFrog account does not have access to the required repositories. Request access through [support.digitalasset.com](https://support.digitalasset.com).
- A typo in the image tag. Verify the image name and version in your `docker-compose.yaml` or `.env` file against the release notes.
- Stale cached credentials from an old `docker login`.

### Resource Limits

Expand Down Expand Up @@ -97,14 +95,6 @@ If the main container never starts, an init container may be failing:

Init containers commonly fail due to database connectivity issues -- the PostgreSQL instance is unreachable or the credentials are wrong.

### Image Pull Secrets

Kubernetes needs explicit credentials to pull from private registries:

<CantonGlobalSynchronizerTroubleshootingGuideInstallationIssuesL102 />


Then reference `jfrog-creds` in your `validator-values.yaml` under `imagePullSecrets`.

## Network Issues

Expand Down
7 changes: 0 additions & 7 deletions ...ton-docs/global-synchronizer_troubleshooting-guide_installation-issues_L102.mdx
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