Syncing from upstream OCA/helpdesk (18.0)

[bt-admin]

bt_gitbot

[codecov]

Codecov Report

❌ Patch coverage is 76.47059% with 4 lines in your changes missing coverage. Please review.
✅ Project coverage is 94.38%. Comparing base (663ce1d) to head (7fe1dd6).
⚠️ Report is 129 commits behind head on 18.0.

Files with missing lines	Patch %	Lines
helpdesk_portal_priority/controllers/main.py	73.33%	4 Missing ⚠️

Additional details and impacted files

@@            Coverage Diff             @@
##             18.0     #268      +/-   ##
==========================================
- Coverage   94.45%   94.38%   -0.08%     
==========================================
  Files         198      201       +3     
  Lines        3953     3970      +17     
  Branches      284      284              
==========================================
+ Hits         3734     3747      +13     
- Misses        147      151       +4     
  Partials       72       72              

☔ View full report in Codecov by Sentry.
📢 Have feedback on the report? Share it here.

🚀 New features to boost your workflow:

• ❄️ Test Analytics: Detect flaky tests, report on failures, and find test suite problems.
• 📦 JS Bundle Analysis: Save yourself from yourself by tracking and limiting bundle sizes in JS merges.