Issues

• Upstream catchup merge

  WideChat/Rocket.Chat#1376 · Filter by author ear-dev opened on Mar 31, 2023
  2

  

• SF site switch functionality sometimes flaky

  WideChat/Rocket.Chat#1364 · Filter by author ear-dev opened on Mar 6, 2023
  

• [SF emulator] Site Switch feature needs to send some conversation text/indication that we are using the new url.

  WideChat/Rocket.Chat#1340 · Filter by author ear-dev opened on Nov 15, 2022

• [BUG][SNS logger] "Unable to reach Liveagent bot, it may be offline or disabled." did not throw an escalation failure event.

  WideChat/Rocket.Chat#1333 · Filter by author ear-dev opened on Oct 26, 2022
  2

  

• [Tracking] Okta login with widget and CX for transferbot

  WideChat/Rocket.Chat#1332 · Filter by author ear-dev opened on Oct 25, 2022
  16

  

• [SNS Logging] [sf_emulator only] expired_session and timeout events get fired at the same time causing double closed_session logging

  WideChat/Rocket.Chat#1331 · Filter by author ear-dev opened on Oct 24, 2022
  1

  

• [SF.App] Uncaught case for invalid salesforce bot username in admin UI

  WideChat/Rocket.Chat#1323 · Filter by author AlexanderKanakis opened on Oct 13, 2022
  

• [BUG] Oplog connection sleeps forever after disconnect; Preprod servers get into a bad state where client does not receive "stream-room-messages"

  WideChat/Rocket.Chat#1289 · Filter by author ear-dev opened on Aug 29, 2022
  5

  

• [Live Agent Handover][Outside Business Hours] Design how to detect and handle this escalation failure.

  WideChat/Rocket.Chat#1285 · Filter by author ear-dev opened on Aug 26, 2022

• [SF timeout] Implement a livechatTranscriptEvent for when the visitor time out due to inactivity..... send it to SF for debugging later.

  WideChat/Rocket.Chat#1280 · Filter by author ear-dev opened on Aug 18, 2022
  

• [missing appName/token] new logging to help debug this long standing issue.

  WideChat/Rocket.Chat#1275 · Filter by author ear-dev opened on Aug 16, 2022
  3

  

• [SNS Logger] Investigate - Does visitor refreshing the page change the tabId or the sessionId?

  Rocket.chat Frontend Analytics
  WideChat/Rocket.Chat#1265 · Filter by author ear-dev opened on Aug 2, 2022
  

• [SNS Logger] Can we track close tab behavior?

  Rocket.chat Frontend Analytics
  WideChat/Rocket.Chat#1264 · Filter by author ear-dev opened on Aug 2, 2022

• [SF.app timeout timer] Reset the timeout timer during an escalated session when the user starts typing instead of message sent.

  WideChat/Rocket.Chat#1256 · Filter by author ear-dev opened on Jul 25, 2022
  8

  

• There is no main.js file in Rocket.chat root directory after complete installation.

  WideChat/Rocket.Chat#1252 · Filter by author tune6688 opened on Jul 22, 2022

• [Mobile App Android] [Bug] Transcript window does not scroll to the last message when the keyboard is opened.

  WideChat/Rocket.Chat#1244 · Filter by author ear-dev opened on Jul 14, 2022
  1

  

• [SNS Logger] Design an auth check from the widget before sending events

  Rocket.chat Frontend Analytics
  WideChat/Rocket.Chat#1243 · Filter by author ear-dev opened on Jul 14, 2022

• [SF timeout warning timer] Investigate - Can we use an endpoint to notifiy the SF liveagent that the warning banner has been triggered on the widget.

  WideChat/Rocket.Chat#1241 · Filter by author ear-dev opened on Jul 12, 2022
  2

  

• How can we install the WideChat/Rocket.Chat branch properly?

  WideChat/Rocket.Chat#1238 · Filter by author heikafeiylt opened on Jul 6, 2022

• [js.sdk] Why are we using a feature branch as our base branch, and not master?

  WideChat/Rocket.Chat#1236 · Filter by author ear-dev opened on Jul 5, 2022

• [SNS Logger] Can we provide a library for the my.viasat team to use in the app?

  Rocket.chat Frontend Analytics
  WideChat/Rocket.Chat#1235 · Filter by author ear-dev opened on Jul 5, 2022

• [DF blackout window] timer to release a stuck blackout window.

  WideChat/Rocket.Chat#1225 · Filter by author ear-dev opened on Jun 14, 2022
  8

  

• [hidePrint Mobile] remove hidePrint() from integration script in MV mobile

  WideChat/Rocket.Chat#1220 · Filter by author ear-dev opened on Jun 7, 2022
  1

  

• [myViasat Integration] Can we own the chatbot.css file?

  WideChat/Rocket.Chat#1214 · Filter by author ear-dev opened on May 31, 2022
  1

  

• [Widget loading][BUG] Sometimes the widget does not load in chrome browser.

  WideChat/Rocket.Chat#1212 · Filter by author ear-dev opened on May 31, 2022
  2