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Achievement: Arctic Code Vault Contributor

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SergiiBelik/README.md

Hi, I'm Sergii 👋

Senior Technical Support Engineer focused on complex production troubleshooting, APIs, cloud systems, and AI-powered support and incident-response tooling.

I build hands-on projects with the OpenAI API, including tool-using support agents, structured incident analysis, and automated ticket triage.

Featured Projects

🔧 Support Troubleshooting Agent

Stateful technical support agent using the OpenAI Responses API, multi-round function calling, Structured Outputs, and resilient error handling.

→ View project

🚨 Incident Analyzer

Transforms logs, metrics, alerts, deployments, and support notes into structured timelines, root-cause assessments, and recommended actions.

→ View project

Technologies

Python · OpenAI API · REST APIs · Pydantic · GCP · AWS · SQL

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  1. support-troubleshooting-agent support-troubleshooting-agent Public

    Tool-using technical support agent built with the OpenAI Responses API, structured outputs, streaming, and resilient error handling.

    Python 1

  2. incident-analyzer incident-analyzer Public

    AI-powered incident analyzer that transforms logs, metrics, alerts, deployments, and support notes into structured incident timelines, root-cause assessments, and recommended actions using the Open…

    Python 1