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feat(data-warehouse): wire Intercom and HubSpot into the self-driving inbox #3614

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feat(data-warehouse): wire Intercom and HubSpot into the self-driving inbox #3614

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4 changes: 3 additions & 1 deletion packages/api-client/src/posthog-client.ts
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Original file line number Diff line number Diff line change
Expand Up @@ -284,7 +284,9 @@ export interface SignalSourceConfig {
| "retently"
| "appfigures"
| "appfollow"
| "judgeme_reviews";
| "judgeme_reviews"
| "intercom"
| "hubspot";
source_type:
| "session_analysis_cluster"
| "evaluation"
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4 changes: 3 additions & 1 deletion packages/shared/src/analytics-events.ts
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Expand Up @@ -833,7 +833,9 @@ export interface SignalSourceConnectedProperties {
| "retently"
| "appfigures"
| "appfollow"
| "judgeme_reviews";
| "judgeme_reviews"
| "intercom"
| "hubspot";
/** True when this is a brand-new createSignalSourceConfig, false for re-enable of an existing config. */
is_first_connection: boolean;
/** True when the connection went through the DataSourceSetup wizard (warehouse OAuth path). */
Expand Down
28 changes: 26 additions & 2 deletions packages/shared/src/inbox-types.ts
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Expand Up @@ -46,7 +46,9 @@ export type SourceProduct =
| "retently"
| "appfigures"
| "appfollow"
| "judgeme_reviews";
| "judgeme_reviews"
| "intercom"
| "hubspot";

/**
* Products that render as a toggle in the Self-driving sources modal: the three PostHog-data
Expand Down Expand Up @@ -91,7 +93,9 @@ export type ToggleableSourceProduct =
| "retently"
| "appfigures"
| "appfollow"
| "judgeme_reviews";
| "judgeme_reviews"
| "intercom"
| "hubspot";

/** Signal record kind (backend `source_type`) for a warehouse-backed inbox source. */
export type SignalRecordKind =
Expand Down Expand Up @@ -457,6 +461,26 @@ export const EXTERNAL_INBOX_SOURCES: ExternalInboxSource[] = [
recordKind: "review",
setup: "dynamic",
},
// OAuth-connected support sources (the connect form's oauth field is rendered generically by
// DynamicSourceSetup — see the generic integration flow starter).
{
product: "intercom",
label: "Intercom",
description: CONVERSATION,
dwSourceType: "Intercom",
requiredTables: ["conversations"],
recordKind: "ticket",
setup: "dynamic",
},
{
product: "hubspot",
label: "HubSpot",
description: TICKET,
dwSourceType: "Hubspot",
requiredTables: ["tickets"],
recordKind: "ticket",
setup: "dynamic",
},
];

/** Issue-like records mutate (status/votes change), so their table needs full-refresh sync. */
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2 changes: 2 additions & 0 deletions packages/ui/src/features/inbox/components/utils/source-product-icons.tsx
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Expand Up @@ -170,4 +170,6 @@ export const SOURCE_PRODUCT_META: Partial<
color: "var(--amber-9)",
label: "Judge.me",
},
intercom: { Icon: ChatsIcon, color: "var(--blue-9)", label: "Intercom" },
hubspot: { Icon: LifebuoyIcon, color: "var(--orange-9)", label: "HubSpot" },
};
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