I'm a Software Engineer at Cisco with experience building backend microservices, production systems and applied AI features across Webex Contact Center.
Recently, I've worked on AI Agent Assistant features, LLM prompt engineering, AI agent validation, RAG-grounded responses, backend APIs, observability and production readiness.
- Building Horizonline, a cinematic offline-first flight companion for iOS and Android that turns flights into immersive 3D journeys, answers questions about the world below and generates shareable post-flight reels
- Java, Spring Boot, Kafka and Kubernetes
- Applied AI, LLM evaluation and RAG workflows
- Python, prototyping and product-focused software
- System design and backend engineering
- VivaReady — AI Irish oral exam preparation prototype exploring speech workflows, AI feedback and Irish-language STT/TTS latency constraints. Landing page: vivaready.com
- AI Customer Support Chatbot Prototype — RAG-based customer support chatbot prototype using React, Python, FAISS and OpenAI.
Backend: Java, Spring Boot, Kafka, REST APIs, GraphQL, PostgreSQL
AI: Prompt Engineering, RAG, LLM Evaluation, OpenAI, Claude
DevOps: Kubernetes, Docker, Jenkins, Grafana, Prometheus, PagerDuty
Frontend: React, JavaScript, HTML, CSS