v2.4.1 Comment RTE

✔️ Changes

• Changed comment to use Rich text editor
• Adjusted UI for accommodate Rich text editor

2.4.0

✔️ Added

• Pagination for ticket history and comments #54
• Send email now gets added to ticket history #54
• Comment now gets added to ticket history #54
• Added setting for sending mail on comment
• Notification for when email is sent. EmailSendingNotification #54

✔️ Changes

• Replaced Appsettings with DB settings #57
• Made whole table row clickable, changed overview fields #50
• Replaced ticket summary from textarea to RTE
• Updated default email styles
• LastUpdatedBy now gets assigned when ticket is created
• Added more null checks

✔️ Fixes

• Changed to correct user for commenting instead of ticket author #44
• Fixed default template path not working #54
• Fixed dirty check for comment textarea
• Fixed default sorting now sorts correctly

Removed

• Schema generator

v2.3.0 Searching and new ticket fields

✔️ Added

• Added searching #21
• Disabled comment button if no text in it #27
• Added several links for Downloadable email templates #24
• Added ticket history #22
• Added migration to remove orphan ticket comments
• Added sorting to tickets #28
• Added Schema generator #23
• Added internal comment #36
• Added ability to use ticket values in subject #40

✔️ Changes

• Method GetPagedResolvedTickets is now gets totalItems same as GetPagedActiveTickets
• Made Base method Delete virtual
• Moved DeleteTicketNotification into service
• On comment now uses Update email settings instead of new
• "Comment on ticket" now count as a update ticket
• Newest comments is now displayed first
• Adjusted sorting for ResolvedTickets and ActiveTickets #32
• On comment, checks if EmailSetting exists before sending email
• Moved CreateTicketNotification and into Update service
• Moved UpdateTicketNotification and TicketHistoryNotification into Create service
• Changed default email subjects

✔️ Fixes

• Fixed delete all comments for ticket when ticket gets deleted #29

Removed

• removed unwanted caching

v2.2.0 Scoping

✔️ Added

• Added notifications for using Umbraco UI actions

✔️ Changes

• Changed scoping to check if scope exists else create it.
• Changed service from AddScoped to AddTransient

✔️ Fixes

• Fixed GetTypeIdFromName to get correct type

v2.1.1

✔️ Added

• Added notifications event for "save and send email" ticket

✔️ Changes

• Changed Tree access for Ticket, Ticket type, Ticket status and Settings from AuthorizationPolicies.TreeAccessDocumentTypes to uSupportSectionAccess

v2.1.0 RCL

✔️ Added

• Added support for comma separated list of emails for TicketUpdateEmail setting

✔️ Changes

• Changed project structure to use RCL

✔️ Fixes

• Comments now displays correct "comment user" and not just ticket author

Removed

• Removed support for Umbraco 8, 10, 11 & 12

v2.0.0

✔️ Added

• Added support for Umbraco.MediaPicker3
• Added notifications event

✔️ Changes

• Now the uSupport section gets added automatically

✔️ Fixes

• Fixed invalid build targets file with invalid command
• The full ticket now gets returned on Update ticket

v1.2.0 - Database compatibility

SQLite compatibility has been added. Since uniqueidentifier isn't a thing in SQLite the queries has been adjusted.

✔️ Changes

• Removed use of uniqueidentifier
• Added new item to the migration plan
• Removed CSS white text from .control-label
• Changed IEmailSender to EmailSender for Umbraco v8

✔️ Fixes

Ticket statuses

• Ticket statuses now redirects to overview path on delete
• Adjusted save object when creating a new status

Ticket types

• Ticket type now loads if it doesn't have a property
• Correctly saves property description
• Adjusted save object when creating a new ticket type

v1.1.0 - Umbraco v11 support

Merge pull request #7 from Lantzify/v11

V11

v1.0.1 - Content apps added & fixes for ticket statuses

This release is a preparation for uSupport hub & node. We added content apps to ticket, ticket status & type.

✔️ Fixes

• Ticket statuses now display correct behavior for the "default" property
• Ticket statuses no longer copies values after visiting a status.