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fix: load slack project options on demand past the 100-option limit - #138

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fix/86-project-select-option-limit
Aug 16, 2026
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Jamyn merged 1 commit into
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fix/86-project-select-option-limit

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@Jamyn Jamyn commented Aug 16, 2026

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Slack caps static_select at 100 options, so a deployment with more than 100 enabled projects could not open Update Incident, Report Incident, Escalate Case or Report Issue at all. Closes #86.

  • project_select switches to an external_select served by a new options-load handler past 100 projects; at or below 100 the payload is unchanged. No project is capped or hidden.
  • Report Incident resolved the submitted project from the option's text, which silently filed against the default project whenever display_name differed from name; it now resolves by id.
  • Operators must set the Slack app's Options Load URL to /api/v1/<organization>/events/slack/menu (Interactivity & Shortcuts → Select Menus). It is a separate field from the Request URL; without it the project menu opens empty. Documented in configuring-slack.mdx.

@Jamyn Jamyn added bug Something isn't working documentation Improvements or additions to documentation labels Aug 16, 2026
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Jamyn merged commit 549cd8d into main Aug 16, 2026
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Jamyn deleted the fix/86-project-select-option-limit branch August 16, 2026 00:27
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Slack project_select emits one option per project, exceeding Slack's 100-option limit

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