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[Due for payment 2026-11-02] [Exploratory] Chat - Doc file border and download icon missing after edit comment. #98743

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Version Number: V9.4.54-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #97935
Email or phone of affected tester (no customers): dreamnitethedragon+vegst@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Redmi note 10s android 13
App Component: Chat Report View

Action Performed:

  1. Launch app
  2. Open a chat
  3. Upload a doc file
  4. Long press and edit comment
  5. At top, enter a message without affecting doc url and save

Expected Result:

Doc file border and download icon must be shown after edit comment.

Actual Result:

Doc file border and download icon missing after edit comment.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7234868_1786861970874.Screenrecorder-2026-08-16-11-57-56-828.mp4

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Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7234868

Issue OwnerCurrent Issue Owner: @brunovjk

Activity

  1. applause-bot commented on Aug 17, 2026

    @applause-bot
    Author

    While Applause doesn't embed attachments for this bug, here are the links for quick view:
    https://platform.applause.com/services/links/v1/external/ae212c637dc3e0d5a6b37c98de30fd2304d628cf99dee18d200f69c2628b7a63

  2. changed the title [-][Exploratory] chat-Doc file border and download icon missing after edit comment.[/-] [+][Exploratory] Chat - Doc file border and download icon missing after edit comment.[/+] on Aug 17, 2026
  3. melvin-bot commented on Aug 17, 2026

    @melvin-bot

    ⚠️ Looks like this issue was linked to a Deploy Blocker here

    If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

    If a regression has occurred and you are the assigned CM follow the instructions here.

    If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

  4. mukhrr commented on Aug 17, 2026

    @mukhrr
    Contributor

    While Applause doesn't embed attachments for this bug, here are the links for quick view: https://platform.applause.com/services/links/v1/external/ae212c637dc3e0d5a6b37c98de30fd2304d628cf99dee18d200f69c2628b7a63

    false alarm. cc @Beamanator

  5. mukhrr commented on Aug 18, 2026

    @mukhrr
    Contributor

    @youssef-lr coming from #98696. mind assigming me here as a follow up?

  6. brunovjk commented on Aug 18, 2026

    @brunovjk
    Contributor

    @youssef-lr coming from #98696. mind assigming me here as a follow up?

    Me as well. Thank you very much.

  7. mukhrr commented on Aug 25, 2026

    @mukhrr
    Contributor

    @youssef-lr I found a related bug on production:

    When editing a file (csv in my case) and downloading, edited name is not kept. it generates random text for donloaded csv. Do we want to fix it here or as a follow up? cc @brunovjk

    REC-20260825064136.mp4
  8. brunovjk commented on Sep 2, 2026

    @brunovjk
    Contributor

    Friendly bump @youssef-lr

  9. youssef-lr commented on Sep 10, 2026

    @youssef-lr
    Contributor

    Let's fix it here @mukhrr. Sorry for the delay was out sick.

  10. 31 remaining items

  11. mukhrr commented on Oct 9, 2026

    @mukhrr
    Contributor

    Working on it

  12. melvin-bot commented on Oct 12, 2026

    @melvin-bot

    @mukhrr, @brunovjk Whoops! This issue is 2 days overdue. Let's get this updated quick!

  13. melvin-bot commented on Oct 14, 2026

    @melvin-bot

    @mukhrr, @brunovjk Eep! 4 days overdue now. Issues have feelings too...

  14. melvin-bot commented on Oct 16, 2026

    @melvin-bot

    @mukhrr, @brunovjk 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

  15. brunovjk commented on Oct 20, 2026

    @brunovjk
    Contributor

    Update: PR still under review.

  16. melvin-bot commented on Oct 23, 2026

    @melvin-bot

    @mukhrr, @brunovjk Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

  17. mukhrr commented on Oct 26, 2026

    @mukhrr
    Contributor

    PR got merged into staging

  18. changed the title [-][Exploratory] Chat - Doc file border and download icon missing after edit comment.[/-] [+][Due for payment 2026-11-02] [Exploratory] Chat - Doc file border and download icon missing after edit comment.[/+] on Oct 26, 2026
  19. melvin-bot commented on Oct 26, 2026

    @melvin-bot

    @brunovjk

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.5.20-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2026-11-02. 🎊

  20. mukhrr commented on Oct 27, 2026

    @mukhrr
    Contributor

    Not sure how much should be paid here 🤷‍♂️

    just fyi..

    We fixed 4 extra bugs + original issue in original PR;
    Original PR caused 3 issues (2 regressions + 1 pre-existing bug);
    So in the end, we fixed 5 pre-existing bugs and one original issue [$250] in regression PR which turned into +1,695 and -26 line changes in total 36 files. cc @brunovjk @youssef-lr

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