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[Due for payment 2026-11-02] Android - Profile - Size exceed error shows up when taking photo for avatar #104941
Description
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Version Number: 9.5.20-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #102898
Email or phone of affected tester (no customers): sjodinjoisdjoisjio@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Mac 26.5 / Chrome
App Component: User Settings
Action Performed:
Precondition:
- Device is Samsung and Android 16.
- Launch Expensify app.
- Go to Account > Profile.
- Tap on the avatar > Take a photo.
- Take a photo.
- Tap Use photo.
Expected Result:
Photo taken can be used for avatar.
Actual Result:
Size exceed error shows up when taking photo for avatar.
Workaround:
Unknown
Platforms:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome Safari
Screenshots/Videos
Bug7294616_1792776166613.Screen_Recording_20261024_011920_Expensify.mp4
Applause Internal Information
Exported by: Mita Rachim
Bug ID: 7294616
Issue Owner
Current Issue Owner: @situchanReacted by melvin-bot
Metadata
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Type
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- Status
Activity
applause-bot commentedon Oct 25, 2026
While Applause doesn't embed attachments for this bug, here are the links for quick view:
https://platform.applause.com/services/links/v1/external/aab842048d29d7e91a1938c0fdea201bbdf8f8b84b1bd051dfc6bb7ca6894c3b
melvin-bot commentedon Oct 25, 2026
@AndrewGable recently merged #102898, but they are OOO right now, so I'll auto-assign someone else.
melvin-bot commentedon Oct 25, 2026
Triggered auto assignment to @MonilBhavsar (
DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.melvin-bot commentedon Oct 25, 2026
@AndrewGable @situchan @mrousavy you have been assigned to this deploy blocker because you reviewed the offending PR: #102898
github-actions commentedon Oct 25, 2026
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
melvin-bot commentedon Oct 25, 2026
@OlimpiaZurek you have been assigned to this deploy blocker because you authored the offending PR: #102898
6 remaining items
OlimpiaZurek commentedon Oct 26, 2026
Working on a fix
OlimpiaZurek commentedon Oct 26, 2026
The PR with the fix is ready: #104979
IuliiaHerets commentedon Oct 26, 2026
Issue still reproducible by the original tester using this ad-hoc build
situchan commentedon Oct 26, 2026
@IuliiaHerets can you please re-test this build?
IuliiaHerets commentedon Oct 26, 2026
@situchan issue is not reproduced using this ad-hoc build
img-0433_EWqpMIVw.mp4
IuliiaHerets commentedon Oct 26, 2026
Issue fixed on 20-3
Tester cannot screen record when the camera is on, so he recorded it after taking the photo
Screen_Recording_20261027_004847_Expensify.mp4
[-]Android - Profile - Size exceed error shows up when taking photo for avatar[/-][+][Due for payment 2026-11-02] Android - Profile - Size exceed error shows up when taking photo for avatar[/+]melvin-bot commentedon Oct 26, 2026
@situchan
The solution for this issue has been 🚀 deployed to production 🚀 in version 9.5.20-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
If no regressions arise, payment will be issued on 2026-11-02. 🎊
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