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[Exploratory] Profile-Retake and use page disappears in landscape mode #104773

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Description

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Version Number: V9.5.16-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13177019/test-cases/41237778
Email or phone of affected tester (no customers): dreamnitethedragon+vegst@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Redmi note 10s android 13
App Component: User Settings

Action Performed:

  1. Launch app
  2. Go to account - profile - upload photo
  3. Tap Take photo
  4. Capture a photo
  5. Turn to landscape mode

Expected Result:

The Retake and use page should remain displayed in landscape mode until the user selects an action.

Actual Result:

After rotating the device to landscape mode, the Retake and use page appears briefly and automatically navigates to the Edit Profile page without any user interaction.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7293513_1792686039032.Screenrecorder-2026-10-22-21-41-12-535.mp4

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Applause Internal Information
Exported by: Svetlana Lazutkina
Bug ID: 7293513

Activity

  1. applause-bot commented on Oct 22, 2026

    @applause-bot
    Author

    While Applause doesn't embed attachments for this bug, here are the links for quick view:
    https://platform.applause.com/services/links/v1/external/889394391ce48b981b88444e7047cef77c981250e3a71edcbbc71a7a84c2cbd2

  2. truph01 commented on Oct 23, 2026

    @truph01
    Contributor
  3. GCyganek commented on Oct 23, 2026

    @GCyganek
    Contributor

    huh, @MelvinBot assign me and @truph01

  4. MelvinBot commented on Oct 23, 2026

    @MelvinBot
    Contributor

    Done. I assigned GCyganek and truph01 to this issue.


    view run

  5. melvin-bot commented on Oct 26, 2026

    @melvin-bot

    Triggered auto assignment to @yuwenmemon, see https://stackoverflow.com/c/expensify/questions/7972 for more details.

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