Repository navigation
[Due for payment 2026-10-30] [Requires Insights Beta] Android - Account - Unable to open Account tab on the first two clicks #104294
Description
If you haven’t already, check out our contributing guidelines for onboarding. To join our Slack channel, fill out this form.
Version Number: 9.5.13-1
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #101339
Email or phone of affected tester (no customers): jsoidjndoiniodnsjojd@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Samsung Galaxy S25 FE / Android 16
App Component: User Settings
Action Performed:
Precondition:
- Enable insightsPage beta.
- Launch Expensify app.
- Go to Home.
- Open Account from top right.
Expected Result:
Account page will open.
Actual Result:
Account page does not open on the first two clicks.
Account page cannot be opened in all tabs except Workspaces tab.
Workaround:
Unknown
Platforms:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome Safari
Screenshots/Videos
To be added by Applause Leads
Bug7288275_1792167759444.Screen_Recording_20261017_002106_Expensify.mp4
Applause Internal Information
Exported by: Chandana Kiran
Bug ID: 7288275
Issue Owner
Current Issue Owner: @ZhenjaHorbachMetadata
Metadata
Type
Projects
- Status
Activity
applause-bot commentedon Oct 17, 2026
While Applause doesn't embed attachments for this bug, here are the links for quick view:
https://platform.applause.com/services/links/v1/external/47f24545b7e05a1c42bbbb186e22f4e5912ccc6c60a352ed44b5724edc08f78c
melvin-bot commentedon Oct 17, 2026
@grgia recently merged #101339, but they are OOO right now, so I'll auto-assign someone else.
melvin-bot commentedon Oct 17, 2026
Triggered auto assignment to @NikkiWines (
DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.github-actions commentedon Oct 17, 2026
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
melvin-bot commentedon Oct 17, 2026
@grgia @ZhenjaHorbach you have been assigned to this deploy blocker because you reviewed the offending PR: #101339
melvin-bot commentedon Oct 17, 2026
@sumo-slonik you have been assigned to this deploy blocker because you authored the offending PR: #101339
7 remaining items
[-]Android - Account - Unable to open Account tab on the first two clicks[/-][+][Requires Insights Beta] Android - Account - Unable to open Account tab on the first two clicks[/+][-][Requires Insights Beta] Android - Account - Unable to open Account tab on the first two clicks[/-][+][Due for payment 2026-10-30] [Requires Insights Beta] Android - Account - Unable to open Account tab on the first two clicks[/+]melvin-bot commentedon Oct 23, 2026
@ZhenjaHorbach
The solution for this issue has been 🚀 deployed to production 🚀 in version 9.5.18-1 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
Insightsbeta is on #104368If no regressions arise, payment will be issued on 2026-10-30. 🎊
The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the Contributor+ Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]. If no checklist is needed for this issue, you can click: [no checklist button]
ZhenjaHorbach commentedon Oct 26, 2026
@grgia
I think we can close this!