AI Dispute Assistant

An intelligent assistant that helps consumers handle refund disputes with companies that have complex or unreasonable refund policies. The tool uses AI to automate the dispute process, from information extraction to communication.

Features

• 📷 Optical Character Recognition (OCR) for document processing
• 🤖 AI-powered dispute categorization
• 📝 Automated dispute letter generation
• 📞 Automated phone calls with voice scripts
• 💾 Case history tracking
• 📊 Multi-company support

Currently Supported Dispute Types

• Educational Services (e.g., ETS, Pearson)
• E-commerce Refunds (Amazon, eBay, Walmart)
• Flight Claims (United Airlines, Delta, Southwest)
• Credit Card Disputes (Chase, Amex, Wells Fargo)
• Shipping Claims (FedEx, USPS, UPS)
• Rideshare & Car Rental (Uber, Lyft, Turo)
• General Service Claims

Prerequisites

• Python 3.x
• Tesseract OCR
• Twilio Account (for automated calls)

Installation

1. Create a virtual environment: