Tickets management with conversation, chat-first 😀

[Trung381]

Have you checked for existing requests?

• I have searched the existing issues and found no similar request.

Feature Area

📊 Analytics

Is your feature request related to a problem? Please describe.

ChatbotX is good at broadcast ,marketing,... when customer get an issue we need tickets management😀

Describe the solution you'd like

Tickets management with priority, SLA, ticket lifecycle, escalation ... 👍

Describe alternatives you've considered

No response

Additional context

No response

[phongmaker]

Thanks for your feedback! I’ve created a task for this, and we’ll start working on it in mid-September.
https://chatbotx.canny.io/feature-request/p/pipeline-ticket-management