Multi-tenant SaaS case management platform replacing Microsoft Power Apps for non-profit organizations serving individuals with developmental disabilities. Built as lead developer at Charvar Networks Canada.
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NACL — a multimillion-dollar non-profit supporting individuals with developmental disabilities — was running their entire operation on Microsoft Power Apps. The system had critical limitations:
- Manual, repetitive documentation consumed staff time and delayed service delivery
- No meaningful analytics for board-level operational decisions
- Cluttered interface creating friction for 300+ daily users
- Inefficient reporting workflows for managers and auditors
The proposal was made internally to replace the system entirely. It was approved. The build started from zero.
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| PowerCompass Pro | Staff dashboard — quick links, work area, course progress, AI assistant, activity feed |
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| People Served — profile, service engagement, program history | Reporting & Analytics — goal progress charts, goal timeline, mini objectives |
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| Core feature set | The problem this replaced |
A full-stack multi-tenant SaaS platform designed to serve multiple non-profit organizations, each with 200+ employees — all from a single deployment with complete data isolation between tenants.
Staff Dashboard
- Personalized homepage with quick links, personal notes, notification feed
- Work area showing assigned programs and homes
- Course progress tracker with training assignments
- Activity calendar filtered by program
- Integrated AI chatbot for instant help and insights
People Served (Case Management)
- Centralized profiles: personal info, emergency contacts, About Me
- Service engagement history — programs, start/end dates, referral tracking
- Documentation, goals, incidents, service details, and calendar per individual
Person-Centered Planning (PCP)
- Multi-step PCP builder: Like & Admire, Relationship Map, Communication Chart, Learning Log, and 13 additional structured sections
- Step progress tracking with flag-for-follow-up
- Review and approval flows for managers and admins
Goals & Incident Tracking
- Define goals with mini-objectives and timelines
- Visual progress charts (donut + bar) tracking objectives completed vs. ongoing vs. remaining
- Incident logging with structured fields
Reporting & Analytics
- Real-time dashboards powered by Metabase
- Board-level operational reports — eliminated manual reporting entirely
- Filterable by program, individual, date range
Employee Services
- Time-off requests
- Staff incident reporting
- My Feedbacks module
- My Profile management
Integrations
- Microsoft 365 Single Sign-On
- SharePoint integration
- Customizable modules per organization
┌──────────────────────────────────────┐ ┌──────────────────────────────────────┐
│ Next.js Frontend │ HTTPS │ Supabase Backend (PostgreSQL) │
│ (Vercel) │◄──────►│ │
│ │ JWT │ - Multi-tenant schema with RLS │
│ - Staff Portal │ │ - Row-level security policies │
│ - Admin Panel │ │ - Role-based auth │
│ - Person-Centered Planning flows │ │ - Real-time subscriptions │
│ - Reporting dashboards (Metabase) │ │ - File storage │
│ - AI chatbot integration │ │ - Migration infrastructure │
└──────────────────────────────────────┘ └──────────────────────────────────────┘
│
┌───────────────┬──────────────┼──────────────┐
│ │ │ │
┌─────────┐ ┌──────────┐ ┌──────────┐ ┌──────────────┐
│ Stripe │ │ Novu │ │Metabase │ │ MS365 SSO │
│payments │ │ notify │ │analytics │ │ SharePoint │
└─────────┘ └──────────┘ └──────────┘ └──────────────┘
| Layer | Technology |
|---|---|
| Frontend | Next.js (React), TypeScript, Tailwind CSS |
| Backend | Supabase — PostgreSQL, RLS, Auth, Real-time, Storage |
| Analytics | Metabase (embedded dashboards) |
| Payments | Stripe with concurrency handling |
| Notifications | Novu |
| Auth | Supabase Auth + MS365 SSO |
| Testing | Playwright (automated test suite) |
| CI/CD | GitHub Actions |
| Hosting | Vercel (frontend) |
| Security | PostgreSQL RLS policies, role-based access, multi-tenant data isolation, end-to-end encryption |
| Compliance | Fully hosted in Canada — CARF standards compliant |
Every organization's data is completely isolated at the database level using PostgreSQL Row-Level Security (RLS) policies. No application-layer filtering alone — the database itself enforces that tenants cannot access each other's data under any circumstances.
- RLS policies on every table with tenant-scoped
SELECT,INSERT,UPDATE,DELETE - Role-based access control: frontline staff vs. managers vs. admins vs. board
- Stripe payment processing with concurrency handling to prevent race conditions
- Migration infrastructure for safe schema evolution across tenants
| Metric | Result |
|---|---|
| Stakeholder satisfaction | 95% across employees and board |
| Manual reporting workflows eliminated | 100% — board uses in-app analytics directly |
| Organizations served | Multiple, each with 200+ employees |
| Deployment | Launching July 2026 at powercompasspro.com |
Lead developer in a team of one developer, one project manager, and one designer.
- Proposed the project internally — made the business case, got buy-in
- Designed the full system architecture: database schema, multi-tenant RLS strategy, API design, frontend structure
- Built every layer of the stack: Next.js frontend, Supabase backend, all integrations
- Ran structured user testing rounds throughout development with employees and board members
- Iterated continuously based on feedback — 95% satisfaction through that loop
- Set up Playwright automated testing infrastructure and GitHub Actions CI/CD
- Leveraged AI-driven tooling to accelerate development and automate test generation
- Owned deployment, ongoing maintenance, and feature roadmap
PowerCompass Pro is currently inviting select non-profit and community-living organizations to join the beta program.
👉 Try the beta 👉 Visit powercompasspro.com
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