Request: Add ITIL Categories as conditions to hide block

[SruiSan]

I find it extremely useful to be able to hide blocks under certain circumstances. However, I would like to suggest the ability to hide blocks based on ITIL Categories. In my case, I only need to display a specific tab for certain types of tickets, and it would be fantastic if I could control which additional field blocks are shown (or hidden in this case) using a comparison operator or a regular expression.

I hope you will consider my feature request. Thank you very much.

Best regards,

[iohann95]

I second this, honestly not having this severely limits GLPI ability to be used as a serious HelpDesk solution.

[mitshel]

also very necessary Ticket Category for hiding block

[stonebuzz]

There has been no activity on this issue for some time and therefore it is considered stale

If this issue is related to a bug, please try to reproduce on latest release (GLPI and plugin). If the problem persist, feel free to open a new issue.

If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

[tomolimo]

Hello @stonebuzz
As it not a bug but a feature request, we cannot close it even if there is no activity...
We are not waiting for information, but far a development.
Thank you,
Regards,
Tomolimo

[stonebuzz]

Hi @tomolimo

If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

or submit a pull request

[tomolimo]

Hello @stonebuzz
The GLPI echo is not for new features for plugins, but only for GLPI itself...
Thank you,
Regards,
Tomolimo

[msizec]

this feature is a must have !

[DaviidMM]

How is this going? I've submitted issue #847 configuring category as the condition to hide or show a block but it does not work.