PixelLearn/docs/support.html at main · okekedev/PixelLearn · GitHub

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<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>Support - PixelLearn</title>
    <style>
        * {
            margin: 0;
            padding: 0;
            box-sizing: border-box;
        }

        body {
            font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;
            line-height: 1.6;
            color: #333;
            background: linear-gradient(135deg, #FF6B6B 0%, #9B59B6 50%, #3498DB 100%);
            min-height: 100vh;
            padding: 20px;
        }

        .container {
            max-width: 800px;
            margin: 0 auto;
            background: white;
            padding: 40px;
            border-radius: 12px;
            box-shadow: 0 10px 40px rgba(0, 0, 0, 0.1);
        }

        h1 {
            color: #9B59B6;
            margin-bottom: 10px;
            font-size: 32px;
        }

        .subtitle {
            color: #666;
            margin-bottom: 30px;
            font-size: 16px;
        }

        h2 {
            color: #FF6B6B;
            margin-top: 30px;
            margin-bottom: 15px;
            font-size: 24px;
        }

        h3 {
            color: #3498DB;
            margin-top: 20px;
            margin-bottom: 10px;
            font-size: 18px;
        }

        p {
            margin-bottom: 15px;
            color: #555;
        }

        ul {
            margin-bottom: 15px;
            margin-left: 20px;
        }

        li {
            margin-bottom: 8px;
            color: #555;
        }

        a {
            color: #9B59B6;
            text-decoration: none;
        }

        a:hover {
            text-decoration: underline;
        }

        .contact-box {
            background: #f8f9fa;
            padding: 20px;
            border-radius: 8px;
            margin: 20px 0;
        }

        .footer {
            margin-top: 40px;
            padding-top: 20px;
            border-top: 1px solid #eee;
            color: #999;
            font-size: 14px;
            text-align: center;
        }
    </style>
</head>
<body>
    <div class="container">
        <h1>Support</h1>
        <p class="subtitle">We're here to help!</p>

        <h2>Frequently Asked Questions</h2>

        <h3>How do I start a quiz?</h3>
        <p>From the home screen, tap any subject card (Math, Grammar, or Memory). Select "Solo" to play by yourself or "Multiplayer" to play with others. The quiz will start automatically.</p>

        <h3>How does the difficulty system work?</h3>
        <p>PixelLearn uses adaptive difficulty with 65 levels per subject. Get 3 questions right in a row to level up, or get 2 wrong in a row to level down. This ensures the questions stay challenging but not frustrating.</p>

        <h3>How do I play multiplayer?</h3>
        <p>1. Tap any subject card on the home screen<br>
        2. Select "Multiplayer"<br>
        3. Add 2-4 players (you can use existing profiles or add guests)<br>
        4. Tap "Start Game"<br>
        5. Pass the device between players for each turn</p>

        <h3>How do I create a new profile?</h3>
        <p>Tap the profile icon in the top-left corner of the home screen. Then tap "Add Profile" and enter a name. Each profile tracks its own correct answers, wins, and progress levels separately.</p>

        <h3>How do I switch between profiles?</h3>
        <p>Tap the profile icon in the top-left corner of the home screen, then tap on the profile you want to use.</p>

        <h3>What subjects are available?</h3>
        <ul>
            <li><strong>Math:</strong> Addition, subtraction, multiplication, and division with numbers that scale with difficulty</li>
            <li><strong>Grammar:</strong> Spelling, vocabulary, and sentence structure exercises</li>
            <li><strong>Memory:</strong> Match emoji pairs with 7 themes (Fruits, Animals, Vehicles, Nature, Sports, Food, Mixed)</li>
        </ul>

        <h3>How do I change the memory game theme?</h3>
        <p>When starting a Memory game (solo or multiplayer), you'll see a theme picker. Scroll through the options and tap to select your preferred emoji theme.</p>

        <h3>Does the app require internet?</h3>
        <p>No! PixelLearn works completely offline. No internet connection is needed to use any feature.</p>

        <h3>Is there a cost or subscription?</h3>
        <p>No, PixelLearn is 100% free with no in-app purchases, subscriptions, or advertisements.</p>

        <h3>How do I delete a profile?</h3>
        <p>Tap the profile icon, then swipe left on the profile you want to delete. Confirm the deletion when prompted. Note: You cannot delete the last remaining profile.</p>

        <h2>Contact Us</h2>
        <div class="contact-box">
            <p>For additional support or questions, please email us at:</p>
            <p><strong><a href="mailto:support@pixellearnapp.com">support@pixellearnapp.com</a></strong></p>
            <p>We typically respond within 24-48 hours.</p>
        </div>

        <h2>Report a Bug</h2>
        <p>Found a bug? We'd love to fix it! Please email us with:</p>
        <ul>
            <li>A description of the issue</li>
            <li>Steps to reproduce the problem</li>
            <li>Your device model and iOS version</li>
            <li>Screenshots if applicable</li>
        </ul>

        <div class="footer">
            <p>&copy; 2024 PixelLearn. All rights reserved.</p>
            <p><a href="privacy.html">Privacy Policy</a> | <a href="terms.html">Terms of Use</a></p>
        </div>
    </div>
</body>
</html>