From e35b83ae49bf762807209d30f71297ed8be35b92 Mon Sep 17 00:00:00 2001 From: Krzysztof Nazarewski Date: Wed, 3 Sep 2025 16:45:21 +0200 Subject: [PATCH] provide mitigation ideas to one account per user limit --- src/pages/how-to/add-users-to-your-network.mdx | 9 ++++++++- 1 file changed, 8 insertions(+), 1 deletion(-) diff --git a/src/pages/how-to/add-users-to-your-network.mdx b/src/pages/how-to/add-users-to-your-network.mdx index d4cd04d6..4456f4ff 100644 --- a/src/pages/how-to/add-users-to-your-network.mdx +++ b/src/pages/how-to/add-users-to-your-network.mdx @@ -43,8 +43,15 @@ After logging in to the system, they will join your network automatically.

- If a user already has a NetBird account, you can't invite them. + If a user already has a NetBird account with the email you are using to invite them, you can’t invite them. This is a limitation that is likely to be removed in future versions. + + You can mitigate this issue with those approaches: + - invite an aliased email (most email providers support those), + for example invite `me+another@example.com` instead of `me@example.com`, + - ask the user to log in and delete his/her organization (if it's the only user in the organization), + - ask the user organization's Admin/Owner to delete their user account, + - (optionally) transfer the Owner and/or Admin role to somebody else at user's ogranization first, ## Identity Provider (IdP) Sync