How to send notification via SMS and email

[jordanmkoncz]

I'm wondering how you would recommended using Transmissions so that notifications are sent via both SMS and email.

The users in my system will always have an email address, and 90% of them will also have a mobile phone number; both of these are set on my 'User' model. I will have many different types of notifications, and it would be good if I could define them once and have the notification always sent via email, and also via SMS if the user has a mobile phone number set. I plan to use Twilio for sending SMS messages.

Ideally I would want to be able to define the message/content of the notification in just one one place too, with the SMS message being just this plain text message, while the email gets rendered into a HTML email template with the message rendered in this template.

I'm trying to figure out the best way to approach this so that I don't have to create 2 copies of every notification type (one for email and one for SMS) and trigger 2 notifications every time I want to send a notification to a user. Any recommendations?

[nicolasgrasset]

Sorry for the late reply @jordanmkoncz

Sending both SMS and Email can be done in 2 ways at least:

Using 1 notification

With one notification that will fail if any of the 2 channels fail, or succeed otherwise. You're essentially building your own method that will get called upon (delayed) request.

In the documentation you have and example of a notification extending BaseTwilioSMS. There is nothing preventing you from making your own class which will send SMS and email upon send().

class WelcomeSMS(BaseTwilioSMS):
   ...

Sending 2 notifications

I would prefer this approach for more granular analysis, but you seem to not want to trigger 2 notifications each time, so you know what I mean.

I am sure by now you have elected a solution of your own, I'd love to hear it