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title FAQ
description Frequently asked questions about Devv

Getting Started

Devv is the world’s first platform that enables non-technical creators to build production-ready AI web applications using natural language. No, Devv is designed for all. Whether you're a seasoned developer or new to coding, you can build your projects here effortlessly. Don't worry. We have a step-by-step tutorial for you. You can easily create your first project in minutes. Start building your first AI application with Devv. Technically, you can build all kinds of websites on Devv, from things like a simple landing page, to complex AI Saas application. Devv focuses on building AI-powered products, instead of a fancy landing page. You can find a large number of integrations while building with Devv, from native database, to AI text/image/audio generation. You won't find those easy-to-use AI capabilities in other platforms.

While Building

Devv has built-in logic to catch errors in your project. If you see a `Fix it` button in your screen, just click the button and let Devv fix it automatically. If you encounter an error after clicking or making actions in your website, then most likely it's an API error. You can use [Devv Developer Console](/step-by-step-tutorial#devv-developer-console) to check and see what's the error, then copy error info and send it to Devv. You can manually [revert a change](/step-by-step-tutorial#revert-a-change). You will rarely use it. But when AI happens to write something totally wrong and destroy your existing project, the best practice is revert it manually instead of ask AI to fix it.

Credits and Pricing

Visit Devv Pricing Page to unlock Devv Pro

Credits are the currency within Devv. Only sending message to Devv costs your credit, 1 message costs 1 credit. Credits will follow your current bill cycle, e.g. if your plan has 200 credits/month, then in each cycle you will get 200 credits. Unused credits will expire after the current cycle ends. Our refund policy is simple. Just send an email to `support@devv.ai` if you believe you have been charged by mistake. We will be happy to refund you the full amount (not pro-rated) if none of your credits are used and your subscription starts within 5 days (for annual plan, it would be 1 month). Also, we will be happy to refund prorated amount if your subscription starts within 5 days (for annual plan, it would be 1 month) and less than 20% credits is used. Yes, you can upgrade or downgrade your plan at any time. Upgrades are effective immediately, and the cost will be prorated. Downgrades will take effect at the start of your next billing cycle. Click your profile picture and find the `Manage Subscription` item. By clicking it you will be redirected to the Stripe customer portal, which allows you to cancel your plan there.

Policy and Security

We're here to help! You can post your issue in our community, or directly reach out to our support team at [support@devv.ai](mailto:support@devv.ai) for any assistance. Yes, we take data security seriously. All your environment variables and sensitive information are encrypted and securely stored. Only you have access to your project's confidential data.