"Unknown error while saving" after sentry first login

[makhomed]

Self-Hosted Version

26.3.1

CPU Architecture

x86_64

Docker Version

29.4.0

Docker Compose Version

5.1.2

Machine Specification

• My system meets the minimum system requirements of Sentry

Installation Type

Fresh install

Steps to Reproduce

1. install sentry
2. try to first login
3. got error on the user interface and see 400 status message in the Chrome Developer Console:

{
    "error": "immutable_option",
    "errorDetail": {
        "option": "mail.use-ssl",
        "message": "'mail.use-ssl' cannot be changed at runtime because it is configured on disk"
    }
}

sentry/config.yml configuration file:

###############
# Mail Server #
###############

mail.host: 'smtp-relay.gmail.com'
mail.port: 587
mail.use-ssl: false
mail.use-tls: true
mail.username: 'sentry@seample.com'
mail.password: '******************'
mail.from: 'sentry <sentry@seample.com>'

Expected Result

expected normal install and normal first login to sentry

Actual Result

"Unknown error while saving" message on the screen and not possible to login into sentry.

Event ID

No response

[makhomed]

in the sentry/config.example.yml file such text exists:

# NOTE: `mail.use-tls` and `mail.use-ssl` are mutually exclusive and should not
#        appear at the same time. Only uncomment one of them.
# mail.use-tls: false
# mail.use-ssl: false

as described, I uncomment mail.use-ssl: false and comment # mail.use-tls: true:

mail.use-ssl: false
#mail.use-tls: true

but this is does not help, error status 400 still exists with the same error massage text in the Google Chrome Developer Console:

{
    "error": "immutable_option",
    "errorDetail": {
        "option": "mail.use-ssl",
        "message": "'mail.use-ssl' cannot be changed at runtime because it is configured on disk"
    }
}

documentation string in the sentry/config.example.yml file is not correct ?

[makhomed]

normally working workaround is found.

only this configuration variant is work without bugs and 400 errors in the Chrome Developer Console:

#mail.use-ssl: false
mail.use-tls: true

[makhomed]

but after sentry installation can't send test message to admin email, got such error:

EMAIL_USE_TLS/EMAIL_USE_SSL are mutually exclusive, so only set one of those settings to True.

in the sentry/config.yml return settings back to:

mail.use-ssl: false
mail.use-tls: true

only in this case I can send test message and any other messages from sentry.

very log and very complex installation path for self-hosted sentry right now.

can it be done more simple and more fast? without 400 errors and "Unknown error while saving" messages?

[aldy505]

After changing the configuration on your sentry/config.yml, have you run ./install.sh again?

[makhomed]

After changing the configuration on your sentry/config.yml, have you run ./install.sh again?

Yes.

Problem is what I must multiple times edit sentry/config.yml and multiple times run ./install.sh again, to install sentry.

first time - I must use

# mail.use-ssl: false
mail.use-tls: true

and run ./install.sh again to avoid error "Unknown error while saving" during installation,

second time - I must use

mail.use-ssl: false
mail.use-tls: true

and run ./install.sh again to avoid error "AIL_USE_TLS/EMAIL_USE_SSL are mutually exclusive, so only set one of those settings to True" during sending test email message to administrator or verify email to users.

sentry bug in the "Unknown error while saving" during installation and message with 400 status and content body

{
    "error": "immutable_option",
    "errorDetail": {
        "option": "mail.use-ssl",
        "message": "'mail.use-ssl' cannot be changed at runtime because it is configured on disk"
    }
}

visible only in the Google Chrome Developer Console, and useless message "Unknown error while saving" for installation and first login web interface during sentry installation.