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feat(oms): slightly refine wording
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‎docs/integration/xstore/dashboard.md‎

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@@ -70,10 +70,10 @@ The Orders section offers a comprehensive breakdown of your order processing sta
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### Order Metrics
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- **Total Orders**: Cumulative count of orders received.
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- **To Ship**: Number of orders currently pending shipment.
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- **Orders Today**: Count of orders received in the current day.
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- **Orders Today**: Number of orders received in the current day.
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### Orders by Status
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A detailed list showing the count of orders in each stage of the fulfillment process:
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A detailed list showing the number of orders in each stage of the fulfillment process:
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- **New Order**
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- **To Process**
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- **To Ship**

‎docs/integration/xstore/inventory.md‎

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@@ -24,7 +24,7 @@ tags: ["SQL Account", "Integration", "e-Commerce", "XStore", "Inventory"]
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Use the **Filter Button** to narrow your **Platform Products View**, or use the **Search Bar** to find specific e-commerce products and stock items.
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:::
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3. Select e-commerce products synced from various platforms and map them to stock items synced from SQL Account
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3. Select e-commerce products synced from various platforms and then a stock item synced from SQL Account to map them together
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![4](../../../static/img/xstore/inventory/mapping-product-1.png)
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‎docs/integration/xstore/orders/order-details.md‎

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@@ -45,7 +45,7 @@ Each e-commerce platform has unique order detail layouts and available actions.
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The order information section displays:
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| Section | Details |
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| -------------------- | ------------------------------------------- |
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|----------------------|---------------------------------------------|
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| **Order Details** | Order ID, Shop ID, Payment Method |
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| **Payment Details** | Currency, Payment Time |
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| **Shipment Details** | Provider type, Shipping type, address, etc. |
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**Return Processing Options:** May vary based on reason details
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| Option | Description |
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| --------------------- | ------------------------------------------ |
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|-----------------------|--------------------------------------------|
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| **Refund Only** | Issue refund without requiring item return |
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| **Return and Refund** | Refund after receiving returned item |
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| **Reject Refund** | Decline the refund request with evidence |
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To reject a refund request:
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1. Provide a rejection reason
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1. Provide a reason for rejection
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2. Upload supporting evidence
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3. Submit for platform review
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The order information section displays:
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| Section | Details |
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| -------------------- | ----------------------------------------- |
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|----------------------|-------------------------------------------|
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| **Buyer Details** | Customer username, user ID and address |
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| **Payment Details** | Payment method, Currency and Payment time |
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| **Shipment Details** | Carrier information |
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![Shopee Refund Only](../../../../static/img/xstore/order-details/shopee/buyer-refund-only.png)
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When a buyer requests **Refund Only**, review the request and choose to approve or reject.
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When a buyer requests **Refund Only**, review the request and choose between approving or rejecting.
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**2. Return and Refund (Buyer's Offer)**
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When the latest offer is from the buyer, you can:
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| Action | Description |
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| ---------------- | --------------------------------- |
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|------------------|-----------------------------------|
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| **Create Offer** | Counter with a new offer amount |
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| **Accept Offer** | Accept the buyer's proposed terms |
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| **Dispute** | Escalate to Shopee for resolution |
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The order information section displays:
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| Section | Details |
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| -------------------- | ----------------------------------------- |
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|----------------------|-------------------------------------------|
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| **Order Details** | Order ID, Order status, Payment method |
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| **Buyer Details** | Customer name and shipping address |
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| **Payment Details** | Payment method, Currency and Payment time |

‎docs/integration/xstore/payments.md‎

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@@ -16,26 +16,26 @@ The **Manage Payments** page allows you to view and manage all payment details.
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![payment-details](../../../static/img/xstore/payments/payment-details.png)
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| Column | Description |
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|--------|-------------|
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| **Transaction Date** (Payment view) / **Platform Order ID** (Order view) | The grouping field - by transaction date or order ID |
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| **Description** | Details of each transaction line item |
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| **Currency** | The currency used (e.g., MYR) |
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| **Amount** | Total amount for the grouped row, or individual line item amounts when expanded |
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| Column | Description |
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|--------------------------------------------------------------------------|---------------------------------------------------------------------------------|
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| **Transaction Date** (Payment view) / **Platform Order ID** (Order view) | The grouping field - by transaction date or order ID |
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| **Description** | Details of each transaction line item |
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| **Currency** | The currency used (e.g., MYR) |
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| **Amount** | Total amount for the grouped row, or individual line item amounts when expanded |
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### Filter and Search Options
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![payment-filter](../../../static/img/xstore/payments/payment-filter.png)
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| Filter Option | Description |
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|---------------|-------------|
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| **Sync Payment** | Click the **Sync Payment** button at the top-left corner besides title "Payment Management" to synchronize payment data from your e-commerce platform |
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| **Store Selection** | Click the **Select Store** dropdown next to "Store Name" to choose a specific store, or leave as default to display **All** stores |
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| **View Options** | Toggle between two view modes using the switch at the top-right corner:<br/>• **View by Payment** - Displays transactions grouped by transaction date<br/>• **View by Order** - Displays individual orders grouped by Platform Order ID |
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| **Customize Table Columns** | Click the **column icon** on the left side (beside the Start Date field) to show or hide specific columns and customize which information is displayed |
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| **Date Range Filter** | Select a **Start Date** and **End Date** (up to today) to filter transactions within the date range. |
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| **Search by Order ID** | Enter an **Order ID** in the search field to filter and display matching orders |
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| **Expand All** | Click **Expand All** in the top-right to expand all parent rows simultaneously and reveal detailed breakdowns for all transactions |
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| Filter Option | Description |
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|-----------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
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| **Sync Payment** | Click the **Sync Payment** button at the top-left corner besides title "Payment Management" to synchronize payment data from your e-commerce platform |
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| **Store Selection** | Click the **Select Store** dropdown next to "Store Name" to choose a specific store, or leave as default to display **All** stores |
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| **View Options** | Toggle between two view modes using the switch at the top-right corner:<br/>• **View by Payment** - Displays transactions grouped by transaction date<br/>• **View by Order** - Displays individual orders grouped by Platform Order ID |
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| **Customize Table Columns** | Click the **column icon** on the left side (beside the Start Date field) to show or hide specific columns and customize which information is displayed |
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| **Date Range Filter** | Select a **Start Date** and **End Date** (up to today) to filter transactions within the date range. |
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| **Search by Order ID** | Enter an **Order ID** in the search field to filter and display matching orders |
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| **Expand All** | Click **Expand All** in the top-right to expand all transactions rows and reveal detailed breakdowns |
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<!-- ## FAQ
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5. **What is "Sync Payment" used for?**
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- The Sync Payment button synchronizes payment data from your e-commerce platform -->
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- The Sync Payment button synchronizes payment data from your e-commerce platform -->

‎docs/integration/xstore/stores.md‎

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@@ -34,15 +34,15 @@ tags: ["SQL Account", "Integration", "e-Commerce", "XStore", "Stores"]
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![5](../../../static/img/xstore/stores/lazada-credentials.png)
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6. Confirm the Authorization
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6. Click authorize
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![6](../../../static/img/xstore/stores/lazada-authorize.png)
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7. After successful linking
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- A success message will appear
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- The linked store will be added to the Data table.
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- The linked store will be added to the data table.
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![7](../../../static/img/xstore/stores/link-lazada.png)
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- A success message will appear
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- The linked store will be added to the Data table.
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- The linked store will be added to the data table.
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![16](../../../static/img/xstore/stores/link-shopeeMain.png)
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- A success message will appear
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- The linked store will be added to the Data table.
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- The linked store will be added to the data table.
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![22](../../../static/img/xstore/stores/link-tiktok.png)
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| **Collapse All** | **Hide all** child-level details. |
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| **Expand All** | **Expand all** child-level details to view complete information at once. |
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| **Sorting** | Sort data in **ascending** or **descending** order. |
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| **Column Visibility** | **Show or hide** specific columns to customize the table view according to preference. |
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| **Column Visibility** | **Show or hide** specific columns to customize the table view according to preference. |

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