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Console UI does not reflect KVM disconnect after AMT closes idle session (~3 minutes inactivity) #815

@graikhel-intel

Description

@graikhel-intel

When a KVM session is left idle, Intel AMT automatically closes the connection after about 3 minutes of inactivity. However, Console UI continues to show the KVM session as active and does not reflect that the connection has been closed. This creates a misleading state where the UI indicates the session is still connected even though AMT has already terminated it.

Steps to Reproduce

  1. Connect to a device using KVM via Console.
  2. Once connected, do not move the mouse cursor or type anything.
  3. Wait approximately 3 minutes.
  4. Observe that AMT closes the KVM session, but Console UI still shows the connection as active.

Console Details

  • OS: Windows
  • Browser: Chrome
  • Version: v1.21.3

AMT Device Details

  • AMT v 18.x and 16.x
  • Windows

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Q1 2026 (Current)

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