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+# Leadsquared Integration
+
+## Available features
+
+<details>
+<summary>Click to expand/collapse</summary>
+
+- **Automated Lead Creation**: Automatically create leads after successful inbound, outbound, or missed calls.
+- **Automated Call Routing**: Route calls to the appropriate manager (customer owner) in Leadsquared, ensuring efficient communication management.
+- **Click-to-Call Widget**: Initiate inbound and outbound calls directly within your Leadsquared system with a convenient Softphone widget, enabling quick and efficient communication with customers and prospects.
+
+</details>
+
+## Integration Setup
+
+<details>
+<summary>Initial Setup Steps & CallGear Softphone Widget</summary>
+
+### Initial Steps
+
+1. **Turn on integration**:
+    - Go to the Integration section (left sidebar).
+    - Click on Leadsquared in the list of integrations and proceed to its configuration.
+2. **Authorization**:
+    - Add Leadsquared Credentials Name.
+    - Go to Leadsquared Settings - API and Webhooks. <br>![img.png](img.png)
+    - Copy API host, API Key and Secret Key. <br>![img_1.png](img_1.png)
+    - Paste this data into the credentials form.<br> ![img_2.png](img_2.png)
+    - Click add and that’s it.
+
+### CallGear Softphone Widget <br />
+
+1.  **Installation**:
+    - Use the <a href="https://chromewebstore.google.com/detail/callgear/gmepbeelpjhhlnkccmclgijnnleadijl" style="color: blue; text-decoration: underline;">provided link</a> to download and install the widget.
+2.  **Authorization**:
+    - Authenticate using your CallGear account credentials.
+    - Log in to the installed widget under the same account.
+3.  **Functionality Check**:
+    - Enable the "Show softphone" option within <a href="https://leadsquared.com/" style="color: blue; text-decoration: underline;">Leadsquared</a>.
+    - Make sure that the widget icon is displayed.
+
+</details>
+
+<details>
+<summary>Integration with LeadSquared Mobile Connector</summary>
+
+
+ **Integrate with LeadSquared Mobile Connector**:
+   - Install the connector from Marketplace <br> ![img_3.png](img_3.png)
+   - Use the modified webhook URL (with the appended endpoint path) in your LeadSquared Mobile Connector configuration.
+   - After installation, click on the gear icon and proceed to configure.
+   - Select the preferable setting. In our case, we use Only cloud calling with Phone as User field with Virtual Number <br> ![img_4.png](img_4.png)
+   -  **Click2Call**:
+       - Click on the `Click to Call Set-up` button and paste the webhook URL you get in the `Webhook URL` and append the endpoint path to it. Set method to `POST` and paste the body template![img_5.png](img_5.png)
+       - ```json
+             {"agent_email": "@{User:EmailAddress}","customer_number": "@{Lead:Phone}"}
+         ```
+       - Click `Go to Test API`, then enter some data from your Leadsquared account and click `Test And Map Response`. If everything is correct, you will see the response
+      ![img_6.png](img_6.png)
+       - Map the response and click `Save` <br>![img_7.png](img_7.png)
+   - **Pop-up**: 
+       - Click on the `Incoming Agent Pop-up` button and paste the webhook URL you get in the `Webhook URL` and append the endpoint path to it. Set method to `POST` and paste the body template![img_8.png](img_8.png)
+       - ```json
+             {"agent_phone": "@{User:PhoneMain}"}
+         ```
+       - Click `Go to Test API`, then press `Test And Map Response`. If everything is correct, you will see the response <br>![img_9.png](img_9.png)
+       - Map the response and click `Save` <br>![img_10.png](img_10.png)
+   - **DID**:
+       - Click on the `DID` button and paste the webhook URL you get in the `Webhook URL` and append the endpoint path to it. Set method to `GET` <br>![img_11.png](img_11.png)
+       - Click `Go to Test API`, then press `Test And Map Response`.
+       - Map the response and click `Save`  <br>![img_12.png](img_12.png)
+   - That’s it. Now you can use the CallGear Softphone Widget with LeadSquared Mobile Connector.
+
+</details>
+
+<details>
+<summary>Syncing Details</summary>
+
+### Sync Contacts
+Synchronizes contacts from Leadsquared to CallGear by parsing new leads. If the lead has a meaningful name (not just a phone number) and the phone number is not already in the contact book, the contact will be synced.
+
+### Sync Users
+Synchronizes users from Leadsquared to CallGear. A user will be synced if there is no user with the same email in CallGear.
+
+</details>
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