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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<script>
scroll();
displayDate();
function init() {
var script = document.createElement("script");
script.src = "./js/mode.js";
script.async = true;
document.head.appendChild(script);
}
</script>
<link rel="stylesheet" href="./styles/preloaderbw.css" />
<script src="./js/preloaderwb.js" defer></script>
<meta property="og:image" content="./img/1929.jpg" />
<script src="./js/loading.js"></script>
<link href="https://unpkg.com/aos@2.3.1/dist/aos.css" rel="stylesheet" />
<script src="https://unpkg.com/aos@2.3.1/dist/aos.js"></script>
<link rel="preconnect" href="https://fonts.googleapis.com" />
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin />
<link
href="https://fonts.googleapis.com/css2?family=Rubik:wght@300;400;500;600;700;800;900&display=swap"
rel="stylesheet"
/>
<link href="/src/hamburgers-master/dist/hamburgers.css" rel="stylesheet" />
<link
rel="stylesheet"
href="https://necolas.github.io/normalize.css/8.0.1/normalize.css"
/>
<link
rel="stylesheet"
href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css"
/>
<link
href="https://cdn.jsdelivr.net/npm/bootstrap@5.2.3/dist/css/bootstrap.min.css"
rel="stylesheet"
integrity="sha384-rbsA2VBKQhggwzxH7pPCaAqO46MgnOM80zW1RWuH61DGLwZJEdK2Kadq2F9CUG65"
crossorigin="anonymous"
/>
<script
src="https://cdn.jsdelivr.net/npm/bootstrap@5.2.3/dist/js/bootstrap.bundle.min.js"
integrity="sha384-kenU1KFdBIe4zVF0s0G1M5b4hcpxyD9F7jL+jjXkk+Q2h455rYXK/7HAuoJl+0I4"
crossorigin="anonymous"
></script>
<link rel="stylesheet" href="styles/main.css" />
<title>FAQ</title>
</head>
<body onload="init()" class="">
<div id="loadingLine"></div>
<div class="preloaderwb" style="min-height: 100vh">
<div class="v-align">
<h1>
Bank Glob<m style="color: var(--yellow)">a</m>l
<m
><svg
width="40"
height="42"
viewBox="0 0 40 42"
fill="none"
class="mb-2"
xmlns="http://www.w3.org/2000/svg"
>
<path
fill-rule="evenodd"
clip-rule="evenodd"
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fill=" #2c3136"
/>
<path
fill-rule="evenodd"
clip-rule="evenodd"
d="M20 16.8457C17.5454 16.8457 15.5556 18.7534 15.5556 21.1067C15.5556 23.46 17.5454 25.3677 20 25.3677C22.4546 25.3677 24.4444 23.46 24.4444 21.1067C24.4444 18.7534 22.4546 16.8457 20 16.8457ZM11.1111 21.1067C11.1111 16.4002 15.0908 12.5847 20 12.5847C24.9092 12.5847 28.8889 16.4002 28.8889 21.1067C28.8889 25.8132 24.9092 29.6286 20 29.6286C15.0908 29.6286 11.1111 25.8132 11.1111 21.1067Z"
fill="var(--yellow)"
/>
</svg>
</m>
</h1>
<h3>FAQ</h3>
<div class="loader">
<aside class="loader__box loader--left">
<span class="loader__circle"></span>
</aside>
<aside class="loader__box loader--right">
<span class="loader__circle"></span>
</aside>
</div>
</div>
<!-- follow me template -->
<div class="made-with-love mb-4" style="color: #2c3136">
Bank Global Inc. All rights reserved
</div>
</div>
<div class="page-main-bg" id="page-main">
<!-- <div class="wrapper"> -->
<header class="container-fluid" style="background: var(--blackMain)">
<div class="container">
<nav
class="navbar navbar-expand-lg"
style="background: var(--blackMain)"
>
<div class="container-fluid">
<a class="navbar-brand a wobble-ver-left" href="./index.html"
><svg
width="166"
height="42"
viewBox="0 0 166 42"
fill="none"
xmlns="http://www.w3.org/2000/svg"
>
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Frequently Asked Questions
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24/7 and free help with frequently asked questions and answers
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For example:
<a href="./contactus.html">
<i class="iii"> how to contact bank</i></a
>
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You asked - we answer
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Bank Global continues to operate as
<em
style="
font-style: normal;
font-weight: bold;
color: var(--yellow);
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usual
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style="background: #f4feff !important"
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data-aos="fade-up"
data-aos-duration="1000"
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class="col-lg-12 col-sm-12 col-12 mt-4 mb-4"
src="./img/45.png"
alt=""
/>
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<div
class="col-lg-6 col-sm-12 col-12 order-0"
data-aos="fade-up"
data-aos-duration="800"
>
<h3 class="h3-2 text-lg-start text-center text-sm-center">
How to make a transfer from a Global Bank
</h3>
<p class="text-lg-start text-center text-sm-center">
In the Global Bank mobile app, find<em
style="
font-style: normal;
font-weight: bold;
color: var(--yellow);
"
>
"Payments" </em
>→
<em
style="
font-style: normal;
font-weight: bold;
color: var(--yellow);
"
>
"Global Bank Client"
</em>
and type in the search bar the name or phone number of the
person you want to transfer money to.
</p>
</div>
</div>
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</div>
<div class="strip-3-faq container-fluid">
<div class="container">
<div class="row align-content-around">
<div class="col-12" style="height: 10px">
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class="w-auto mx-auto opacity-25 mb-3 mt-3"
style="border: solid 1px var(--yellow)"
></div>
</div>
<div
data-aos="fade-up"
data-aos-duration="1000"
class="col-lg-6 col-sm-12 col-12 d-flex flex-column justify-content-end"
>
<h3
class="h3-2 text-lg-start text-center text-sm-center align-items-center"
>
Transaction notifications
</h3>
<p class="text-lg-start text-center text-sm-center mt-4 p_bold">
How to connect "Notifications about operations"?
</p>
<p class="text-lg-start text-center text-sm-center">
In the Bank Global application, at an
<em
style="
font-style: normal;
font-weight: bold;
color: var(--yellow);
"
>
ATM</em
>, by calling
<em
style="
font-style: normal;
font-weight: bold;
color: var(--yellow);
"
>
100</em
>, or at
<a
style="
color: var(--yellow);
text-decoration: underline !important;
"
href="./contactus.html"
>
any bank office.</a
>
</p>
</div>
<div
data-aos="fade-up"
data-aos-duration="1000"
class="col-lg-6 col-sm-12 col-12 d-flex flex-column justify-content-end"
>
<p class="p_bold text-lg-start text-center text-sm-center">
How much do transaction notifications cost?
</p>
<p class="text-lg-start text-center text-sm-center">
The cost of the service is
<em
style="
font-style: normal;
font-weight: bold;
color: var(--yellow);
"
>1</em
>
or
<em
style="
font-style: normal;
font-weight: bold;
color: var(--yellow);
"
>5 </em
>dollars per month, depending on the type of card.
</p>
</div>
<div class="col-12" style="height: 10px">
<div
class="w-auto mx-auto opacity-25 mb-3 mt-3"
style="border: solid 1px var(--yellow)"
></div>
</div>
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class="strip-2-faq container-fluid pt-5 pb-5 mb-5 mt-5"
style="background: #f4feff !important"
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class="row align-items-center justify-content-between flex-lg-row flex-sm-column flex-column"
>
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class="col-lg-6 col-sm-12 col-12 order-1 order-sm-1 order-lg-0 d-flex justify-content-center"
data-aos="fade-up"
data-aos-duration="1000"
>
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class="col-lg-12 col-sm-12 col-12 mt-4 mb-4"
src="./img/46.png"
alt=""
/>
</div>
<div class="col-lg-6 col-sm-12 col-12 order-0">
<h3
data-aos="fade-up"
data-aos-duration="1000"
class="h3-2 text-lg-start text-center text-sm-center"
>
How to make a transfer from a card to a any bank card
</h3>
<p
data-aos="fade-up"
data-aos-duration="1000"
class="text-lg-start text-center text-sm-center"
>
<strong> The easiest way to pay for your phone</strong> is with
an <strong> SMS</strong> command: send a message to number
<em
style="
font-style: normal;
font-weight: bold;
color: var(--yellow);
"
>
100 </em
>with the required amount, for example,<em
style="
font-style: normal;
font-weight: bold;
color: var(--yellow);
"
>
500
</em>
dollars.
</p>
<p
data-aos="fade-up"
data-aos-duration="1000"
class="text-lg-start text-center text-sm-center"
>
<strong> To put money on another person's phone,</strong> send
their number and amount to 600.
</p>
</div>
</div>
</div>
</div>
<div class="container-fluid strip-4-faq mt-3">
<div class="container">
<div
class="row justify-content-start align-content-center flex-column"
>
<div class="col-lg-12">
<h2
data-aos="fade-up"
data-aos-duration="1000"
class="mb-3 ms-4 text-center"
>
Other questions:
</h2>
</div>
<div class="col-12">
<!-- <p
class="p_small mb-4 ms-3"
style="color: var(--paragraphSecondary)"
>
This segment is not finished yet... will be updated soon
</p> -->
<p></p>
<div
data-aos="fade-up"
data-aos-duration="1000"
class="accordion"
id="accordionPanelsStayOpenExample"
>
<div class="accordion-item">
<h2 class="accordion-header" id="panelsStayOpen-headingOne">
<button
class="accordion-button button_accordio"
type="button"
data-bs-toggle="collapse"
data-bs-target="#panelsStayOpen-collapseOne"
aria-expanded="true"
style="color: var(--yellow)"
aria-controls="panelsStayOpen-collapseOne"
>
How to enter Global Bank account from a computer?
</button>
</h2>
<div
id="panelsStayOpen-collapseOne"
class="accordion-collapse collapse show"
aria-labelledby="panelsStayOpen-headingOne"
>
<div class="accordion-body">
<strong
>To enter, you can use login + password, phone +
password</strong
>
, as well as a QR code if you have a mobile application
installed and a phone that is password protected. You must
have SMS-banking connected.
</div>
</div>
</div>
<div class="accordion-item">
<h2 class="accordion-header" id="panelsStayOpen-headingTwo">
<button
class="accordion-button collapsed button_accordio"
type="button"
data-bs-toggle="collapse"
data-bs-target="#panelsStayOpen-collapseTwo"
aria-expanded="false"
style="color: var(--yellow)"
aria-controls="panelsStayOpen-collapseTwo"
>
Why enable Notifications of Transactions to register with
Global Bank Online?
</button>
</h2>
<div
id="panelsStayOpen-collapseTwo"
class="accordion-collapse collapse"
aria-labelledby="panelsStayOpen-headingTwo"
>
<div class="accordion-body">
<strong>
Logging in to Global Bank and all transactions in it are
confirmed by one-time SMS codes - it's safer that
way.</strong
>
In order for us to send you such codes and notifications
about debits and credits, connect<code></code>, though the
transition does limit overflow.
</div>
</div>
</div>
<div class="accordion-item">
<h2 class="accordion-header" id="panelsStayOpen-headingThree">
<button
class="accordion-button collapsed button_accordio"
type="button"
data-bs-toggle="collapse"
style="color: var(--yellow)"
data-bs-target="#panelsStayOpen-collapseThree"
aria-expanded="false"
aria-controls="panelsStayOpen-collapseThree"
>
Why do I need to sign a banking service agreement (BSA) to
use Global Bank?
</button>
</h2>
<div
id="panelsStayOpen-collapseThree"
class="accordion-collapse collapse"
aria-labelledby="panelsStayOpen-headingThree"
>
<div class="accordion-body">
<strong
>Without a banking service agreement, you will not have
access to all the features of Global Bank.</strong
>
Come to any Global Bank office with your passport and card
to conclude an agreement — it will enter into force
immediately after signing.
</div>
</div>
</div>
<div class="accordion-item">
<h2 class="accordion-header" id="panelsStayOpen-heading4">
<button
class="accordion-button collapsed button_accordio"
type="button"
data-bs-toggle="collapse"
style="color: var(--yellow)"
data-bs-target="#panelsStayOpen-collapse4"
aria-expanded="false"
aria-controls="panelsStayOpen-collapse4"
>
Can I use Global Bank app at night?
</button>
</h2>
<div
id="panelsStayOpen-collapse4"
class="accordion-collapse collapse"
aria-labelledby="panelsStayOpen-heading4"
>
<div class="accordion-body">
<strong>You can use Global Bank around the clock.</strong>
Most operations are performed immediately. Payments, bank
account transfers and some other transactions may not be
available during non-working hours or during technological
breaks, but are executed no later than the next business
day.
</div>
</div>
</div>
<div class="accordion-item">
<h2 class="accordion-header" id="panelsStayOpen-heading5">
<button
class="accordion-button collapsed button_accordio"
type="button"
data-bs-toggle="collapse"
style="color: var(--yellow)"
data-bs-target="#panelsStayOpen-collapse5"
aria-expanded="false"
aria-controls="panelsStayOpen-collapse5"
>
Can I log in to the web version of Global Bank through any
browser?
</button>
</h2>
<div
id="panelsStayOpen-collapse5"
class="accordion-collapse collapse"
aria-labelledby="panelsStayOpen-heading5"
>
<div class="accordion-body">
<strong>
The web version of Global Bank works on computers with
the latest (as well as the previous two) versions of
Google Chrome, Browser, Mozilla Firefox, Opera, and
Safari browsers.</strong
>
If some functions of Global Bank do not work correctly, we
advise you to update your browser by downloading a new
version from the developer's website. You can also log
into the Internet Bank from your tablet and smartphone.
</div>
</div>
</div>
<div class="accordion-item">
<h2 class="accordion-header" id="panelsStayOpen-heading6">
<button
class="accordion-button collapsed button_accordio"
type="button"
data-bs-toggle="collapse"
data-bs-target="#panelsStayOpen-collapse6"
aria-expanded="false"
style="color: var(--yellow)"
aria-controls="panelsStayOpen-collapse6"
>
How to enable fast biometric login - face or fingerprint?
</button>
</h2>
<div
id="panelsStayOpen-collapse6"
class="accordion-collapse collapse"
aria-labelledby="panelsStayOpen-heading6"
>
<div class="accordion-body">
<strong
>You can enable face or fingerprint login on a device
that has biometric recognition technology installed and
configured, such as Touch ID or Face ID.</strong
>
To enable fast biometric login, set a strong password on
your device and set up biometrics.
</div>
</div>
</div>
</div>
</div>
<div class="col-8 mt-4" data-aos="fade-up" data-aos-duration="1000">
<p
class="p_small mb-4 ms-3"
style="color: var(--paragraphSecondary)"
>
Do you have any more questions? If so, you can try using the
search bar to find the information you need. If that doesn't
help, feel free
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"