\n"
-" \n"
-" \n"
+" \n"
+" \n"
" \n"
-" \n"
-" \n"
+" | \n"
+" \n"
" | \n"
" \n"
" \n"
@@ -102,12 +111,18 @@ msgid ""
" \n"
" \n"
" | \n"
-" \n"
-" \n"
+" \n"
+" \n"
" \n"
-" | \n"
-" Hello , \n"
-" The ticket \"\" has been closed. \n"
+" | \n"
+" Hello , \n"
+" The ticket \"\" has been closed. \n"
" | \n"
" \n"
" \n"
@@ -115,17 +130,29 @@ msgid ""
" \n"
" \n"
" | \n"
-" \n"
-" \n"
+" \n"
+" \n"
" \n"
-" \n"
-" \n"
+" | \n"
+" \n"
" | \n"
-" \n"
-" \n"
+" | \n"
+" \n"
" | \n"
-" \n"
-" \n"
+" | \n"
+" \n"
" | \n"
" | | | \n"
" \n"
@@ -139,15 +166,23 @@ msgstr ""
#. module: helpdesk_mgmt
#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
msgid ""
-"\n"
+"\n"
" \n"
" \n"
" \n"
-" \n"
-" \n"
+" \n"
+" \n"
" \n"
-" \n"
-" \n"
+" | \n"
+" \n"
" | \n"
" \n"
" \n"
@@ -155,12 +190,19 @@ msgid ""
" \n"
" \n"
" | \n"
-" \n"
-" \n"
+" \n"
+" \n"
" \n"
-" | \n"
-" Hello , \n"
-" The ticket \"\" stage has changed to . \n"
+" | \n"
+" Hello , \n"
+" The ticket \"\" stage has changed to . \n"
" | \n"
" \n"
" \n"
@@ -168,17 +210,29 @@ msgid ""
" \n"
" \n"
" | \n"
-" \n"
-" \n"
+" \n"
+" \n"
" \n"
-" \n"
-" \n"
+" | \n"
+" \n"
" | \n"
-" \n"
-" \n"
+" | \n"
+" \n"
" | \n"
-" \n"
-" \n"
+" | \n"
+" \n"
" | \n"
" | | | \n"
" \n"
@@ -189,23 +243,22 @@ msgid ""
" "
msgstr ""
"\n"
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
" \n"
" \n"
-" \n"
+" \n"
" | \n"
" \n"
" \n"
@@ -213,8 +266,8 @@ msgstr ""
" | \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -224,8 +277,8 @@ msgstr ""
" مرحباً , \n"
" تغيرت مرحلة الطلب \"\" إلى . "
-"\n"
+"out=\"object.display_name\"/>\" إلى ."
+"p>\n"
" \n"
" \n"
" \n"
@@ -233,8 +286,8 @@ msgstr ""
" | \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -271,8 +324,8 @@ msgid ""
"A Python dictionary that will be evaluated to provide default values when "
"creating new records for this alias."
msgstr ""
-"قاموس بايثون سيتم تقييمه لتوفير قيم افتراضية عند إنشاء سجلات جديدة لهذا الاسم "
-"المستعار."
+"قاموس بايثون سيتم تقييمه لتوفير قيم افتراضية عند إنشاء سجلات جديدة لهذا "
+"الاسم المستعار."
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
@@ -617,8 +670,7 @@ msgstr "جهة الاتصال"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
-msgid ""
-"Controls if the tickets created are automatically assigned to the user."
+msgid "Controls if the tickets created are automatically assigned to the user."
msgstr ""
#. module: helpdesk_mgmt
@@ -724,8 +776,8 @@ msgstr "اسم العرض"
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
msgid ""
-"Display button in portal ticket form to allow closing ticket with this stage"
-" as target."
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
msgstr "عرض زر في نموذج طلب البوابة للسماح بإغلاق الطلب بهذه المرحلة كهدف."
#. module: helpdesk_mgmt
@@ -1011,8 +1063,8 @@ msgstr ""
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
msgid ""
-"ID of the parent record holding the alias (example: project holding the task"
-" creation alias)"
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
msgstr ""
#. module: helpdesk_mgmt
@@ -1385,8 +1437,8 @@ msgstr "اسم الفريق الأصل..."
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
msgid ""
-"Parent model holding the alias. The model holding the alias reference is not"
-" necessarily the model given by alias_model_id (example: project "
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
"(parent_model) and task (model))"
msgstr ""
@@ -1416,7 +1468,8 @@ msgid ""
"Policy to post a message on the document using the mailgateway.\n"
"- everyone: everyone can post\n"
"- partners: only authenticated partners\n"
-"- followers: only followers of the related document or members of following channels\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
msgstr ""
"سياسة لنشر رسالة على المستند باستخدام بوابة البريد.\n"
"- everyone: يمكن للجميع النشر\n"
@@ -1518,6 +1571,12 @@ msgstr "بحث في العنوان"
msgid "Security Token"
msgstr "رمز الأمان"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
@@ -1572,8 +1631,7 @@ msgstr ""
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
-msgid ""
-"Specific team that uses this stage. If it is empty all teams could uses"
+msgid "Specific team that uses this stage. If it is empty all teams could uses"
msgstr ""
"فريق محدد يستخدم هذه المرحلة. إذا كان فارغاً، يمكن لجميع الفرق استخدامها"
@@ -1687,13 +1745,13 @@ msgstr ""
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
msgid ""
-"The model (Odoo Document Kind) to which this alias corresponds. Any incoming"
-" email that does not reply to an existing record will cause the creation of "
-"a new record of this model (e.g. a Project Task)"
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
msgstr ""
-"النموذج (نوع مستند Odoo) الذي يتوافق معه هذا الاسم المستعار. أي بريد إلكتروني "
-"وارد لا يرد على سجل موجود سيؤدي إلى إنشاء سجل جديد من هذا النموذج (مثال: مهمة "
-"مشروع)"
+"النموذج (نوع مستند Odoo) الذي يتوافق معه هذا الاسم المستعار. أي بريد "
+"إلكتروني وارد لا يرد على سجل موجود سيؤدي إلى إنشاء سجل جديد من هذا النموذج "
+"(مثال: مهمة مشروع)"
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
@@ -1940,7 +1998,7 @@ msgstr ""
#. module: helpdesk_mgmt
#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
msgid ""
-"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/a' "
-"}})"
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
msgstr ""
"{{object.company_id.name}} تعيين الطلب (المرجع {{object.number or 'n/a'}})"
diff --git a/helpdesk_mgmt/i18n/ca.po b/helpdesk_mgmt/i18n/ca.po
index fcf2050a96..aa12166603 100644
--- a/helpdesk_mgmt/i18n/ca.po
+++ b/helpdesk_mgmt/i18n/ca.po
@@ -41,8 +41,8 @@ msgid ""
" "
msgstr ""
"Hola , \n"
-" Se li ha assignat el tiquet "
-". \n"
+" Se li ha assignat el tiquet ."
+" \n"
" "
#. module: helpdesk_mgmt
@@ -164,23 +164,22 @@ msgid ""
" "
msgstr ""
"\n"
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
" \n"
" \n"
-" \n"
+" \n"
" | \n"
" \n"
" \n"
@@ -188,8 +187,8 @@ msgstr ""
" | \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -207,8 +206,8 @@ msgstr ""
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -319,23 +318,22 @@ msgid ""
" "
msgstr ""
"\n"
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
" \n"
" \n"
-" \n"
+" \n"
" | \n"
" \n"
" \n"
@@ -343,8 +341,8 @@ msgstr ""
" | \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -363,8 +361,8 @@ msgstr ""
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -1644,6 +1642,12 @@ msgstr ""
msgid "Security Token"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/ca_ES.po b/helpdesk_mgmt/i18n/ca_ES.po
index 600dfb9ec2..15707c4dc8 100644
--- a/helpdesk_mgmt/i18n/ca_ES.po
+++ b/helpdesk_mgmt/i18n/ca_ES.po
@@ -1478,6 +1478,12 @@ msgstr ""
msgid "Security Token"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/de.po b/helpdesk_mgmt/i18n/de.po
index 8c8effd6f5..2228114bfc 100644
--- a/helpdesk_mgmt/i18n/de.po
+++ b/helpdesk_mgmt/i18n/de.po
@@ -1512,6 +1512,12 @@ msgstr "Suche im Titel"
msgid "Security Token"
msgstr "Sicherheitstoken"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/es.po b/helpdesk_mgmt/i18n/es.po
index bdd1f68255..57c74790d1 100644
--- a/helpdesk_mgmt/i18n/es.po
+++ b/helpdesk_mgmt/i18n/es.po
@@ -164,23 +164,22 @@ msgid ""
" "
msgstr ""
"\n"
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
" \n"
" \n"
-" \n"
+" \n"
" | \n"
" \n"
" \n"
@@ -188,8 +187,8 @@ msgstr ""
" | \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -207,8 +206,8 @@ msgstr ""
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -319,23 +318,22 @@ msgid ""
" "
msgstr ""
"\n"
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
" \n"
" \n"
-" \n"
+" \n"
" | \n"
" \n"
" \n"
@@ -343,8 +341,8 @@ msgstr ""
" | \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -363,8 +361,8 @@ msgstr ""
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -1666,6 +1664,12 @@ msgstr "Buscar en el título"
msgid "Security Token"
msgstr "Token de Seguridad"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/es_AR.po b/helpdesk_mgmt/i18n/es_AR.po
index 668fa886b8..f6ce2e2a7d 100644
--- a/helpdesk_mgmt/i18n/es_AR.po
+++ b/helpdesk_mgmt/i18n/es_AR.po
@@ -1509,6 +1509,12 @@ msgstr "Buscar en Título"
msgid "Security Token"
msgstr "Token de Seguridad"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/fr.po b/helpdesk_mgmt/i18n/fr.po
index abdf3e5c78..d1c6ecd66e 100644
--- a/helpdesk_mgmt/i18n/fr.po
+++ b/helpdesk_mgmt/i18n/fr.po
@@ -1653,6 +1653,12 @@ msgstr "Chercher dans le Titre"
msgid "Security Token"
msgstr "Jeton de sécurité"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/helpdesk_mgmt.pot b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot
index 8a96efa403..1897f7140b 100644
--- a/helpdesk_mgmt/i18n/helpdesk_mgmt.pot
+++ b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot
@@ -1423,6 +1423,12 @@ msgstr ""
msgid "Security Token"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/hu.po b/helpdesk_mgmt/i18n/hu.po
index 5db0ab194e..49ebd626c3 100644
--- a/helpdesk_mgmt/i18n/hu.po
+++ b/helpdesk_mgmt/i18n/hu.po
@@ -1496,6 +1496,12 @@ msgstr ""
msgid "Security Token"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/it.po b/helpdesk_mgmt/i18n/it.po
index 898cad915c..b47e0d7502 100644
--- a/helpdesk_mgmt/i18n/it.po
+++ b/helpdesk_mgmt/i18n/it.po
@@ -1658,6 +1658,12 @@ msgstr "Cerca nel titolo"
msgid "Security Token"
msgstr "Token di sicurezza"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/lv.po b/helpdesk_mgmt/i18n/lv.po
index aaee4409b1..4724e7a249 100644
--- a/helpdesk_mgmt/i18n/lv.po
+++ b/helpdesk_mgmt/i18n/lv.po
@@ -1637,6 +1637,12 @@ msgstr ""
msgid "Security Token"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/lv_LV.po b/helpdesk_mgmt/i18n/lv_LV.po
index 14a69b97e6..246c59857c 100644
--- a/helpdesk_mgmt/i18n/lv_LV.po
+++ b/helpdesk_mgmt/i18n/lv_LV.po
@@ -1481,6 +1481,12 @@ msgstr ""
msgid "Security Token"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/nl.po b/helpdesk_mgmt/i18n/nl.po
index ce06571eed..c1e278890a 100644
--- a/helpdesk_mgmt/i18n/nl.po
+++ b/helpdesk_mgmt/i18n/nl.po
@@ -1504,6 +1504,12 @@ msgstr "Zoek in titel"
msgid "Security Token"
msgstr "Veiligheidstoken"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/nl_NL.po b/helpdesk_mgmt/i18n/nl_NL.po
index 9b59a50193..5845f793fd 100644
--- a/helpdesk_mgmt/i18n/nl_NL.po
+++ b/helpdesk_mgmt/i18n/nl_NL.po
@@ -1504,6 +1504,12 @@ msgstr "Zoek in titel"
msgid "Security Token"
msgstr "Veiligheidstoken"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/pl.po b/helpdesk_mgmt/i18n/pl.po
index 223202b5b2..ec80ab5343 100644
--- a/helpdesk_mgmt/i18n/pl.po
+++ b/helpdesk_mgmt/i18n/pl.po
@@ -1485,6 +1485,12 @@ msgstr ""
msgid "Security Token"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/pt.po b/helpdesk_mgmt/i18n/pt.po
index e831c9d50b..459ed9aff2 100644
--- a/helpdesk_mgmt/i18n/pt.po
+++ b/helpdesk_mgmt/i18n/pt.po
@@ -1503,6 +1503,12 @@ msgstr "Pesquisa por Título"
msgid "Security Token"
msgstr "Código de Segurança"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/pt_BR.po b/helpdesk_mgmt/i18n/pt_BR.po
index bf7f644f0e..997c36c5b1 100644
--- a/helpdesk_mgmt/i18n/pt_BR.po
+++ b/helpdesk_mgmt/i18n/pt_BR.po
@@ -1506,6 +1506,12 @@ msgstr "Pesquisar no Título"
msgid "Security Token"
msgstr "Token de Segurança"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/ru.po b/helpdesk_mgmt/i18n/ru.po
index a34bd2dbfa..fa3ed75043 100644
--- a/helpdesk_mgmt/i18n/ru.po
+++ b/helpdesk_mgmt/i18n/ru.po
@@ -1479,6 +1479,12 @@ msgstr ""
msgid "Security Token"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/sk.po b/helpdesk_mgmt/i18n/sk.po
index 5c1c7b0440..d59798af93 100644
--- a/helpdesk_mgmt/i18n/sk.po
+++ b/helpdesk_mgmt/i18n/sk.po
@@ -40,8 +40,8 @@ msgid ""
" "
msgstr ""
"Dobrý deň , \n"
-" Tiket vám bol pridelený. "
-"\n"
+" Tiket vám bol pridelený. "
+"p>\n"
" "
#. module: helpdesk_mgmt
@@ -163,23 +163,22 @@ msgid ""
" "
msgstr ""
"\n"
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
" \n"
" \n"
-" \n"
+" \n"
" | \n"
" \n"
" \n"
@@ -187,8 +186,8 @@ msgstr ""
" | \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -206,8 +205,8 @@ msgstr ""
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -318,23 +317,22 @@ msgid ""
" "
msgstr ""
"\n"
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
" \n"
" \n"
-" \n"
+" \n"
" | \n"
" \n"
" \n"
@@ -342,8 +340,8 @@ msgstr ""
" | \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -362,8 +360,8 @@ msgstr ""
" \n"
" \n"
" \n"
-" | "
-"\n"
+" | \n"
" \n"
@@ -1655,6 +1653,12 @@ msgstr "Hľadať v názve"
msgid "Security Token"
msgstr "Bezpečnostný token"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
@@ -1846,7 +1850,8 @@ msgstr ""
#. odoo-javascript
#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0
msgid "The selected file (%sB) is over the maximum allowed file size (%sB)."
-msgstr "Vybraný súbor (%sB) prekračuje maximálnu povolenú veľkosť súboru (%sB)."
+msgstr ""
+"Vybraný súbor (%sB) prekračuje maximálnu povolenú veľkosť súboru (%sB)."
#. module: helpdesk_mgmt
#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
diff --git a/helpdesk_mgmt/i18n/sv.po b/helpdesk_mgmt/i18n/sv.po
index 249a984711..738c8c6092 100644
--- a/helpdesk_mgmt/i18n/sv.po
+++ b/helpdesk_mgmt/i18n/sv.po
@@ -1658,6 +1658,12 @@ msgstr "Sök i titel"
msgid "Security Token"
msgstr "Säkerhetspolett"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/i18n/tr.po b/helpdesk_mgmt/i18n/tr.po
index c23ac4fa41..78adc4a8f2 100644
--- a/helpdesk_mgmt/i18n/tr.po
+++ b/helpdesk_mgmt/i18n/tr.po
@@ -1507,6 +1507,12 @@ msgstr "Başlıkta Ara"
msgid "Security Token"
msgstr "Güvenlik Anahtarı"
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_category
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_category
+msgid "Select category in Helpdesk portal"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
diff --git a/helpdesk_mgmt/migrations/18.0.1.17.0/post-migration.py b/helpdesk_mgmt/migrations/18.0.1.17.0/post-migration.py
new file mode 100644
index 0000000000..5f6d9a5d9e
--- /dev/null
+++ b/helpdesk_mgmt/migrations/18.0.1.17.0/post-migration.py
@@ -0,0 +1,14 @@
+# Copyright 2026 Tecnativa - Víctor Martínez
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+from openupgradelib import openupgrade
+
+
+@openupgrade.migrate()
+def migrate(env, version):
+ openupgrade.logged_query(
+ env.cr,
+ """
+ UPDATE res_company
+ SET helpdesk_mgmt_portal_select_category = true
+ WHERE helpdesk_mgmt_portal_category_id_required is true""",
+ )
diff --git a/helpdesk_mgmt/models/res_company.py b/helpdesk_mgmt/models/res_company.py
index efee6972ca..8e8a75ebea 100644
--- a/helpdesk_mgmt/models/res_company.py
+++ b/helpdesk_mgmt/models/res_company.py
@@ -14,6 +14,9 @@ class Company(models.Model):
string="Required Team field in Helpdesk portal",
default=True,
)
+ helpdesk_mgmt_portal_select_category = fields.Boolean(
+ string="Select category in Helpdesk portal"
+ )
helpdesk_mgmt_portal_category_id_required = fields.Boolean(
string="Required Category field in Helpdesk portal",
default=True,
diff --git a/helpdesk_mgmt/models/res_config_settings.py b/helpdesk_mgmt/models/res_config_settings.py
index a8d03cd298..17bc10e0ab 100644
--- a/helpdesk_mgmt/models/res_config_settings.py
+++ b/helpdesk_mgmt/models/res_config_settings.py
@@ -14,6 +14,10 @@ class ResConfigSettings(models.TransientModel):
related="company_id.helpdesk_mgmt_portal_team_id_required",
readonly=False,
)
+ helpdesk_mgmt_portal_select_category = fields.Boolean(
+ related="company_id.helpdesk_mgmt_portal_select_category",
+ readonly=False,
+ )
helpdesk_mgmt_portal_category_id_required = fields.Boolean(
related="company_id.helpdesk_mgmt_portal_category_id_required",
readonly=False,
diff --git a/helpdesk_mgmt/static/description/index.html b/helpdesk_mgmt/static/description/index.html
index afeb683f1e..c3a0a558a8 100644
--- a/helpdesk_mgmt/static/description/index.html
+++ b/helpdesk_mgmt/static/description/index.html
@@ -372,7 +372,7 @@ Helpdesk Management
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-!! source digest: sha256:3169bd485ae584e2b749aa17369ac540028824dfb5856211becf752a8f9776d7
+!! source digest: sha256:e72a21c567709133bb8f84e3158e3117cfce9485bae6b3a79cbf36fc56afdae5
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->

This module adds Helpdesk functionality in Odoo.
diff --git a/helpdesk_mgmt/views/helpdesk_ticket_templates.xml b/helpdesk_mgmt/views/helpdesk_ticket_templates.xml
index 4087ee090e..e057dd4f9b 100644
--- a/helpdesk_mgmt/views/helpdesk_ticket_templates.xml
+++ b/helpdesk_mgmt/views/helpdesk_ticket_templates.xml
@@ -465,7 +465,7 @@
- | | | | | | | | | | | | | | | | | | | | |