diff --git a/README.md b/README.md index c4db76e40a..a2aa98d98f 100644 --- a/README.md +++ b/README.md @@ -18,7 +18,11 @@ helpdesk [//]: # (addons) -This part will be replaced when running the oca-gen-addons-table script from OCA/maintainer-tools. +Available addons +---------------- +addon | version | maintainers | summary +--- | --- | --- | --- +[helpdesk_mgmt](helpdesk_mgmt/) | 19.0.1.0.0 | | Helpdesk [//]: # (end addons) diff --git a/helpdesk_mgmt/README.rst b/helpdesk_mgmt/README.rst new file mode 100644 index 0000000000..9fb3f28dbe --- /dev/null +++ b/helpdesk_mgmt/README.rst @@ -0,0 +1,273 @@ +.. image:: https://odoo-community.org/readme-banner-image + :target: https://odoo-community.org/get-involved?utm_source=readme + :alt: Odoo Community Association + +=================== +Helpdesk Management +=================== + +.. + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! This file is generated by oca-gen-addon-readme !! + !! changes will be overwritten. !! + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! source digest: sha256:900eacfed5fb575d7e4b34a167c5ddd60817507ad14287479096f2d3c5c112d4 + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + +.. |badge1| image:: https://img.shields.io/badge/maturity-Production%2FStable-green.png + :target: https://odoo-community.org/page/development-status + :alt: Production/Stable +.. |badge2| image:: https://img.shields.io/badge/license-AGPL--3-blue.png + :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 +.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github + :target: https://github.com/OCA/helpdesk/tree/19.0/helpdesk_mgmt + :alt: OCA/helpdesk +.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png + :target: https://translation.odoo-community.org/projects/helpdesk-19-0/helpdesk-19-0-helpdesk_mgmt + :alt: Translate me on Weblate +.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png + :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=19.0 + :alt: Try me on Runboat + +|badge1| |badge2| |badge3| |badge4| |badge5| + +This module adds Helpdesk functionality in Odoo. + +**Table of contents** + +.. contents:: + :local: + +Configuration +============= + +To configure this module, you need to: + +1. Edit or create new channels. +2. Edit or create new categories. +3. Edit or create new stages. +4. Edit or create new teams. +5. Edit or create new tags. + +Channels +-------- + +1. Go to *Helpdesk > Configuration > Channels* to edit or create new + channels. +2. Edit or create a channel. +3. Set the name for the channel. +4. You can also Activate or Deactivate channels. + +|image1| + +Categories +---------- + +1. Go to *Helpdesk > Configuration > Categories* to edit or create new + categories. +2. Edit or create a new category. +3. Set the name for the category. +4. You can also Activate or Deactivate categories. + +|image2| + +Stages +------ + +1. Go to *Helpdesk > Configuration > Stages* to edit or create new + stages. +2. Edit or create a new stage. +3. Set the name for the stage. +4. Set the sequence order for the stage. +5. You can select an Email template. +6. Mark the Unattended checkbox if the stage contains unattended + tickets. +7. Mark the Closed checkbox if the stage contains closed tickets. +8. You can add a description for the stage. +9. You can also Activate or Deactivate stages. + +|image3| + +You can also sort the stage sequence if you move up or down the stages +in the list view. + +Teams +----- + +1. Go to *Helpdesk > Configuration > Teams* to edit or create new teams. +2. Edit or create a new team. +3. Set the name for the team. +4. Add the teams members. +5. You can also Activate or Deactivate teams. + +|image4| + +Tags +---- + +1. Go to *Helpdesk > Configuration > Ticket Tags* to edit or create new + tags. +2. Edit or create a new tag. +3. Set the name for the tag. +4. Set the color index for the tag. +5. You can also Activate or Deactivate tags. + +|image5| + +Permissions +----------- + +There are restrictions to read tickets according to the user's +permissions set in Helpdesk. + +1. *User: Personal tickets*: User is able to see their tickets (those + that are assigned to their user) or those that are no team nor user + is assigned. +2. *User: Team tickets*: User is able to see all the tickets that are + assigned to the teams to which he/she belongs or the tickets that are + not assigned to any team nor user. +3. *User*: User is able to see all the tickets. + +.. |image1| image:: https://raw.githubusercontent.com/OCA/helpdesk/19.0/helpdesk_mgmt/static/description/Channels.PNG +.. |image2| image:: https://raw.githubusercontent.com/OCA/helpdesk/19.0/helpdesk_mgmt/static/description/Categories.PNG +.. |image3| image:: https://raw.githubusercontent.com/OCA/helpdesk/19.0/helpdesk_mgmt/static/description/Stages.PNG +.. |image4| image:: https://raw.githubusercontent.com/OCA/helpdesk/19.0/helpdesk_mgmt/static/description/Teams.PNG +.. |image5| image:: https://raw.githubusercontent.com/OCA/helpdesk/19.0/helpdesk_mgmt/static/description/Tags.PNG + +Usage +===== + +1. Go to *Helpdesk* or *Helpdesk > Dashboard* to see the tickets + dashboard +2. In the Kanban view, click in the kanban card of a team to see their + tickets and create new ones. + +|Tickets_Kanban| + +To create a new ticket from the kanban view: + +1. Press *Create* button or click on the plus icon at the top of the + column of a stage. +2. Set the name or subject for the ticket. +3. Select the team that will manage the ticket. +4. You can select a user to assign the ticket. +5. Set the priority of the ticket. +6. Select the partner, and you can also set the partner name and email. +7. You can select a category and set tags for the ticket. +8. Add a description. +9. You can also attach files to the ticket. + +|Tickets01| |Tickets02| + +.. |Tickets_Kanban| image:: https://raw.githubusercontent.com/OCA/helpdesk/19.0/helpdesk_mgmt/static/description/Tickets_Kanban.PNG +.. |Tickets01| image:: https://raw.githubusercontent.com/OCA/helpdesk/19.0/helpdesk_mgmt/static/description/Tickets01.PNG +.. |Tickets02| image:: https://raw.githubusercontent.com/OCA/helpdesk/19.0/helpdesk_mgmt/static/description/Tickets02.PNG + +Known issues / Roadmap +====================== + +- Add a tour feature similar to what the ``project`` module defines to + discover projects / tasks. +- Update portal tests defined in ``tests/test_portal.py`` to rely on + tour specs (in JS) in order to replicate the navigation behavior of + portal users. + +Bug Tracker +=========== + +Bugs are tracked on `GitHub Issues `_. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +`feedback `_. + +Do not contact contributors directly about support or help with technical issues. + +Credits +======= + +Authors +------- + +* AdaptiveCity +* Tecnativa +* ForgeFlow +* C2i Change 2 Improve +* Domatix +* Factor Libre +* SDi Soluciones + +Contributors +------------ + +- `Domatix `__: + + - Carlos Martínez + - Catalin Airimitoaie + - Álvaro López + - Samuel Calvo + +- `Adaptive City `__: + + - Aitor Bouzas + +- `SDi Soluciones, S.L. `__: + + - Oscar Soto + - Jorge Luis Quinteros + +- `C2i Change 2 improve `__: + + - Eduardo Magdalena + +- `Factor Libre `__: + + - María Alhambra + - Daniel Cano + +- `Tecnativa `__: + + - Pedro M. Baeza + - Víctor Martínez + - Carolina Fernandez + - Carlos Roca + - Juan Carlos Oñate + - David Bañón Gil + +- `Escodoo `__: + + - Marcel Savegnago + +- `Obertix `__: + + - Vicent Cubells + +- `Solvos `__: + + - David Alonso + - Dante Pereyra + +- `XCG Consulting `__: + + - Houzéfa Abbasbhay + +- `Kencove `__: + + - Mohamed Alkobrosli + +Maintainers +----------- + +This module is maintained by the OCA. + +.. image:: https://odoo-community.org/logo.png + :alt: Odoo Community Association + :target: https://odoo-community.org + +OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use. + +This module is part of the `OCA/helpdesk `_ project on GitHub. + +You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/helpdesk_mgmt/__init__.py b/helpdesk_mgmt/__init__.py new file mode 100644 index 0000000000..ada0b87be6 --- /dev/null +++ b/helpdesk_mgmt/__init__.py @@ -0,0 +1,3 @@ +from . import controllers +from . import models +from . import wizards diff --git a/helpdesk_mgmt/__manifest__.py b/helpdesk_mgmt/__manifest__.py new file mode 100644 index 0000000000..efaaef4105 --- /dev/null +++ b/helpdesk_mgmt/__manifest__.py @@ -0,0 +1,53 @@ +# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl). + +{ + "name": "Helpdesk Management", + "summary": """ + Helpdesk""", + "version": "19.0.1.0.0", + "license": "AGPL-3", + "category": "After-Sales", + "author": "AdaptiveCity, " + "Tecnativa, " + "ForgeFlow, " + "C2i Change 2 Improve, " + "Domatix, " + "Factor Libre, " + "SDi Soluciones, " + "Odoo Community Association (OCA)", + "website": "https://github.com/OCA/helpdesk", + "depends": ["mail", "portal"], + "data": [ + "data/helpdesk_data.xml", + "security/helpdesk_security.xml", + "security/ir.model.access.csv", + "views/res_partner_views.xml", + "views/res_config_settings_views.xml", + "views/helpdesk_ticket_templates.xml", + "views/helpdesk_ticket_menu.xml", + "views/helpdesk_ticket_team_views.xml", + "views/helpdesk_ticket_stage_views.xml", + "views/helpdesk_ticket_category_views.xml", + "views/helpdesk_ticket_channel_views.xml", + "views/helpdesk_ticket_tag_views.xml", + "views/helpdesk_ticket_views.xml", + "views/helpdesk_dashboard_views.xml", + "wizards/helpdesk_ticket_duplicate_wizard_views.xml", + ], + "demo": ["demo/helpdesk_demo.xml"], + "assets": { + "web.assets_frontend": [ + "helpdesk_mgmt/static/src/js/new_ticket.esm.js", + ], + "web.assets_backend": [ + "helpdesk_mgmt/static/src/views/**/*.esm.js", + "helpdesk_mgmt/static/src/views/**/*.xml", + ], + "web.assets_unit_tests": [ + "helpdesk_mgmt/static/tests/**/*.test.js", + ], + }, + "development_status": "Production/Stable", + "application": True, + "installable": True, +} diff --git a/helpdesk_mgmt/controllers/__init__.py b/helpdesk_mgmt/controllers/__init__.py new file mode 100644 index 0000000000..69884d3bb0 --- /dev/null +++ b/helpdesk_mgmt/controllers/__init__.py @@ -0,0 +1,2 @@ +from . import main +from . import myaccount diff --git a/helpdesk_mgmt/controllers/main.py b/helpdesk_mgmt/controllers/main.py new file mode 100644 index 0000000000..a454643bea --- /dev/null +++ b/helpdesk_mgmt/controllers/main.py @@ -0,0 +1,122 @@ +import base64 +import logging + +import werkzeug + +import odoo.http as http +from odoo.http import request +from odoo.tools import plaintext2html + +_logger = logging.getLogger(__name__) + + +class HelpdeskTicketController(http.Controller): + @http.route("/ticket/close", type="http", auth="user") + def support_ticket_close(self, **kw): + """Close the support ticket""" + values = {} + for field_name, field_value in kw.items(): + if field_name.endswith("_id"): + values[field_name] = int(field_value) + else: + values[field_name] = field_value + ticket = ( + http.request.env["helpdesk.ticket"] + .sudo() + .search([("id", "=", values["ticket_id"])]) + ) + stage = http.request.env["helpdesk.ticket.stage"].browse(values.get("stage_id")) + if stage.close_from_portal: # protect against invalid target stage request + ticket.stage_id = values.get("stage_id") + + return werkzeug.utils.redirect("/my/ticket/" + str(ticket.id)) + + def _get_teams(self): + return ( + http.request.env["helpdesk.ticket.team"] + .with_company(request.env.company.id) + .search([("active", "=", True), ("show_in_portal", "=", True)]) + if http.request.env.user.company_id.helpdesk_mgmt_portal_select_team + else False + ) + + def _get_categories(self, **kw): + company = request.env.company + category_model = http.request.env["helpdesk.ticket.category"] + return category_model.with_company(company.id).search([("active", "=", True)]) + + @http.route("/new/ticket", type="http", auth="user", website=True) + def create_new_ticket(self, **kw): + values = self._get_create_new_ticket_values(**kw) + return http.request.render("helpdesk_mgmt.portal_create_ticket", values) + + def _get_create_new_ticket_values(self, **kw): + session_info = http.request.env["ir.http"].session_info() + company = request.env.company + email = http.request.env.user.email + name = http.request.env.user.name + company = request.env.company + return { + "categories": self._get_categories(**kw), + "teams": self._get_teams(), + "email": email, + "name": name, + "ticket_team_id_required": (company.helpdesk_mgmt_portal_team_id_required), + "ticket_category_id_required": ( + company.helpdesk_mgmt_portal_category_id_required + ), + "max_upload_size": session_info["max_file_upload_size"], + } + + def _prepare_submit_ticket_vals(self, **kw): + category = http.request.env["helpdesk.ticket.category"].browse( + int(kw.get("category") or 0) + ) + company = category.company_id or http.request.env.company + vals = { + "company_id": company.id, + "category_id": category.id, + "description": plaintext2html(kw.get("description")), + "name": kw.get("subject"), + "attachment_ids": False, + "channel_id": request.env.ref( + "helpdesk_mgmt.helpdesk_ticket_channel_web", False + ).id, + "partner_id": request.env.user.partner_id.id, + "partner_name": request.env.user.partner_id.name, + "partner_email": request.env.user.partner_id.email, + "user_id": False, + } + team = http.request.env["helpdesk.ticket.team"] + if company.helpdesk_mgmt_portal_select_team and kw.get("team"): + team = ( + http.request.env["helpdesk.ticket.team"] + .sudo() + .search( + [("id", "=", int(kw.get("team"))), ("show_in_portal", "=", True)] + ) + ) + vals["team_id"] = team.id + # Need to set stage_id so that the _track_template() method is called + # and the mail is sent automatically if applicable + vals["stage_id"] = team._get_applicable_stages()[:1].id + return vals + + @http.route("/submitted/ticket", type="http", auth="user", website=True, csrf=True) + def submit_ticket(self, **kw): + vals = self._prepare_submit_ticket_vals(**kw) + new_ticket = request.env["helpdesk.ticket"].sudo().create(vals) + new_ticket.message_subscribe(partner_ids=request.env.user.partner_id.ids) + if kw.get("attachment"): + for c_file in request.httprequest.files.getlist("attachment"): + data = c_file.read() + if c_file.filename: + request.env["ir.attachment"].sudo().create( + { + "name": c_file.filename, + "datas": base64.b64encode(data), + "res_model": "helpdesk.ticket", + "res_id": new_ticket.id, + } + ) + return werkzeug.utils.redirect(f"/my/ticket/{new_ticket.id}") diff --git a/helpdesk_mgmt/controllers/myaccount.py b/helpdesk_mgmt/controllers/myaccount.py new file mode 100644 index 0000000000..fb5eedcd6a --- /dev/null +++ b/helpdesk_mgmt/controllers/myaccount.py @@ -0,0 +1,286 @@ +# License LGPL-3.0 or later (https://www.gnu.org/licenses/lgpl.html). + +from collections import OrderedDict +from operator import itemgetter + +from odoo import http +from odoo.exceptions import AccessError, MissingError +from odoo.fields import Domain +from odoo.http import request +from odoo.tools import groupby as groupbyelem + +from odoo.addons.portal.controllers.portal import CustomerPortal +from odoo.addons.portal.controllers.portal import pager as portal_pager + + +class CustomerPortalHelpdesk(CustomerPortal): + """Routes called in portal mode to manage tickets. + Very similar to those in the "project" module defined to manage tasks. + """ + + def _prepare_home_portal_values(self, counters): + values = super()._prepare_home_portal_values(counters) + if "ticket_count" in counters: + helpdesk_model = request.env["helpdesk.ticket"] + ticket_count = ( + helpdesk_model.search_count([]) + if helpdesk_model.has_access("read") + else 0 + ) + values["ticket_count"] = ticket_count + return values + + @http.route( + ["/my/tickets", "/my/tickets/page/"], + type="http", + auth="user", + website=True, + priority=100, + ) + def portal_my_tickets( + self, + page=1, + date_begin=None, + date_end=None, + sortby=None, + filterby=None, + search=None, + search_in=None, + groupby=None, + **kw, + ): + HelpdeskTicket = request.env["helpdesk.ticket"] + # Avoid error if the user does not have access. + if not HelpdeskTicket.has_access("read"): + return request.redirect("/my") + + values = self._prepare_portal_layout_values() + + searchbar_sortings = self._ticket_get_searchbar_sortings() + searchbar_sortings = dict( + sorted( + self._ticket_get_searchbar_sortings().items(), + key=lambda item: item[1]["sequence"], + ) + ) + + searchbar_filters = { + "all": {"label": request.env._("All"), "domain": []}, + } + for stage in request.env["helpdesk.ticket.stage"].search([]): + searchbar_filters[str(stage.id)] = { + "label": stage.name, + "domain": [("stage_id", "=", stage.id)], + } + + searchbar_inputs = self._ticket_get_searchbar_inputs() + searchbar_groupby = self._ticket_get_searchbar_groupby() + + if not sortby: + sortby = "date" + order = searchbar_sortings[sortby]["order"] + + if not filterby: + filterby = "all" + domain = searchbar_filters.get(filterby, searchbar_filters.get("all"))["domain"] + + if not groupby: + groupby = "none" + + if date_begin and date_end: + domain += [ + ("create_date", ">", date_begin), + ("create_date", "<=", date_end), + ] + + if not search_in: + search_in = "all" + if search: + domain += self._ticket_get_search_domain(search_in, search) + + domain = Domain.AND( + [ + domain, + request.env["ir.rule"]._compute_domain(HelpdeskTicket._name, "read"), + ] + ) + + # count for pager + ticket_count = HelpdeskTicket.search_count(domain) + # pager + pager = portal_pager( + url="/my/tickets", + url_args={ + "date_begin": date_begin, + "date_end": date_end, + "sortby": sortby, + "filterby": filterby, + "groupby": groupby, + "search": search, + "search_in": search_in, + }, + total=ticket_count, + page=page, + step=self._items_per_page, + ) + + order = self._ticket_get_order(order, groupby) + tickets = HelpdeskTicket.search( + domain, + order=order, + limit=self._items_per_page, + offset=pager["offset"], + ) + request.session["my_tickets_history"] = tickets.ids[:100] + + groupby_mapping = self._ticket_get_groupby_mapping() + group = groupby_mapping.get(groupby) + if group: + grouped_tickets = [ + request.env["helpdesk.ticket"].concat(*g) + for k, g in groupbyelem(tickets, itemgetter(group)) + ] + elif tickets: + grouped_tickets = [tickets] + else: + grouped_tickets = [] + + values.update( + { + "date": date_begin, + "date_end": date_end, + "grouped_tickets": grouped_tickets, + "page_name": "ticket", + "default_url": "/my/tickets", + "pager": pager, + "searchbar_sortings": searchbar_sortings, + "searchbar_groupby": searchbar_groupby, + "searchbar_inputs": searchbar_inputs, + "search_in": search_in, + "search": search, + "sortby": sortby, + "groupby": groupby, + "searchbar_filters": OrderedDict(sorted(searchbar_filters.items())), + "filterby": filterby, + } + ) + return request.render("helpdesk_mgmt.portal_my_tickets", values) + + @http.route( + ["/my/ticket/", "/my/ticket//"], + type="http", + auth="public", + website=True, + priority=100, + ) + def portal_my_ticket(self, ticket_id, access_token=None, **kw): + try: + ticket_sudo = self._document_check_access( + "helpdesk.ticket", ticket_id, access_token=access_token + ) + except (AccessError, MissingError): + return request.redirect("/my") + + # ensure attachments are accessible with access token inside template + for attachment in ticket_sudo.attachment_ids: + attachment.generate_access_token() + values = self._ticket_get_page_view_values(ticket_sudo, access_token, **kw) + return request.render("helpdesk_mgmt.portal_helpdesk_ticket_page", values) + + def _ticket_get_page_view_values(self, ticket, access_token, **kwargs): + if ticket.team_id: + stages = ticket.team_id._get_applicable_stages() + else: + stages = ( + request.env["helpdesk.ticket.stage"] + .sudo() + .search( + [ + ("company_id", "in", [False, ticket.company_id.id]), + ("team_ids", "=", False), + ] + ) + ) + closed_stages = stages.filtered("close_from_portal") + values = { + "closed_stages": closed_stages, # used to display close buttons + "page_name": "ticket", + "ticket": ticket, + "user": request.env.user, + } + return self._get_page_view_values( + ticket, access_token, values, "my_tickets_history", False, **kwargs + ) + + def _ticket_get_searchbar_sortings(self): + return { + "date": { + "label": request.env._("Newest"), + "order": "create_date desc", + "sequence": 1, + }, + "name": {"label": request.env._("Title"), "order": "name", "sequence": 2}, + "stage": { + "label": request.env._("Stage"), + "order": "stage_id", + "sequence": 3, + }, + "update": { + "label": request.env._("Last Stage Update"), + "order": "last_stage_update desc", + "sequence": 4, + }, + } + + def _ticket_get_searchbar_groupby(self): + values = { + "none": {"input": "none", "label": request.env._("None"), "order": 1}, + "category": { + "input": "category", + "label": request.env._("Category"), + "order": 2, + }, + "stage": {"input": "stage", "label": request.env._("Stage"), "order": 3}, + } + return dict(sorted(values.items(), key=lambda item: item[1]["order"])) + + def _ticket_get_searchbar_inputs(self): + values = { + "all": { + "input": "all", + "label": request.env._("Search in All"), + "order": 1, + }, + "number": { + "input": "number", + "label": request.env._("Search in Number"), + "order": 2, + }, + "name": { + "input": "name", + "label": request.env._("Search in Title"), + "order": 3, + }, + } + return dict(sorted(values.items(), key=lambda item: item[1]["order"])) + + def _ticket_get_search_domain(self, search_in, search): + search_domain = [] + if search_in in ("number", "all"): + search_domain.append([("number", "ilike", search)]) + if search_in in ("name", "all"): + search_domain.append([("name", "ilike", search)]) + return Domain.OR(search_domain) + + def _ticket_get_groupby_mapping(self): + return { + "category": "category_id", + "stage": "stage_id", + } + + def _ticket_get_order(self, order, groupby): + groupby_mapping = self._ticket_get_groupby_mapping() + field_name = groupby_mapping.get(groupby, "") + if not field_name: + return order + return f"{field_name}, {order}" diff --git a/helpdesk_mgmt/data/helpdesk_data.xml b/helpdesk_mgmt/data/helpdesk_data.xml new file mode 100644 index 0000000000..318348ce50 --- /dev/null +++ b/helpdesk_mgmt/data/helpdesk_data.xml @@ -0,0 +1,346 @@ + + + + + Helpdesk + Helps you handle your helpdesk security. + 9 + + + + + + Ticket Assignment + + {{object.company_id.partner_id.email}} + {{not object.partner_id and object.partner_email or ''}}, + {{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/a' }}) + {{object.partner_id.id}} + + {{object.partner_id.lang}} + +

Hello ,

+

The ticket has been assigned to you.

+ + + + Helpdesk Closed Ticket Notification Email + + {{object.company_id.partner_id.email}} + {{not object.partner_id and object.partner_email or ''}}, + The ticket {{object.number}} has been closed. + {{object.partner_id.id}} + + {{object.partner_id.lang}} + + + + + + + + + + + + + + + + +
+ + + + +
+ +
+
+ + + + +
+

Hello ,

+

The ticket "" has been closed.

+
+
+ + + + + + +
+ + + + + +
+
+ + + + Helpdesk Changed Stage notification Email + + {{object.company_id.partner_id.email}} + {{not object.partner_id and object.partner_email or ''}}, + The ticket {{object.number}} stage has changed. + {{object.partner_id.id}} + + {{object.partner_id.lang}} + + + + + + + + + + + + + + + + +
+ + + + +
+ +
+
+ + + + +
+

Hello ,

+

The ticket "" stage has changed to .

+
+
+ + + + + + +
+ + + + + +
+
+ + + + + Helpdesk Ticket Sequence + helpdesk.ticket.sequence + HT + 5 + + + + + 1 + New + True + False + + + + 2 + In Progress + False + False + + + + 3 + Awaiting + False + False + + + + 4 + Done + False + True + True + True + + + + + 5 + Cancelled + False + True + True + True + + + + + 6 + Rejected + False + True + False + True + + + + + + Web + + + Email + + + Phone + + + Other + + + + help + + + + + + Ticket Created + helpdesk.ticket + + + Ticket created + + + + Helpdesk Ticket Created + helpdesk.ticket.team + + + team_id + + + diff --git a/helpdesk_mgmt/demo/helpdesk_demo.xml b/helpdesk_mgmt/demo/helpdesk_demo.xml new file mode 100644 index 0000000000..7fedd8fe43 --- /dev/null +++ b/helpdesk_mgmt/demo/helpdesk_demo.xml @@ -0,0 +1,193 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Helpdesk + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + diff --git a/helpdesk_mgmt/i18n/ca.po b/helpdesk_mgmt/i18n/ca.po new file mode 100644 index 0000000000..f57784b06d --- /dev/null +++ b/helpdesk_mgmt/i18n/ca.po @@ -0,0 +1,2279 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-10-04 19:06+0000\n" +"Last-Translator: Eugeni Chafer \n" +"Language-Team: none\n" +"Language: ca\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" +"Tiquets a la categoria:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Tiquets a l'etapa:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Categoria:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Última actualització d'etapa:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Un diccionari de Python serà avaluat per a proporcionar valors " +"predeterminats al crear nous registres per aquest àlies." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Acceptar correus des de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Advertiment d'accés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Acció necessària" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Actiu" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Tiquets actius" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Activitats" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Decoració d'activitat d'excepció" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Estat de l'activitat" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Icons del tipus d'activitat" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Afegir adjunts" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Seguretat del àlies de contacte" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nom de l'àlies" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Àlies del model" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Tots" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "Permet seleccionar aquest equip quan es crea un nou tiquet al portal." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Arxivat" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Assignar-me'l" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Data d'assignació" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Usuari assignat" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Comptador d'adjunts" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Esperant" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloquejat" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Per" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Cancel·lat" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categories" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Categoria" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"El canal indica l'origen de procedència d'un tiquet (pot ser una trucada " +"telefònica, un correu...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canals" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Data de tancament" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Tancar des del portal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Tancat" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Data de tancament" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Índex de color" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Entitat comercial" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Partner comercial" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Empreses" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Empresa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Paràmetres de configuració" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuració" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contacte" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Data de creació" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Creat per" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Creat a" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Etapa actual del tiquet" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Etapa actual d'aquest tiquet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Missatge de retorn personalitzat" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Client" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "Correu del client" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL del portal de client" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Tauler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Per defecte" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Valors per defecte" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Eliminar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Descripció" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Nom mostrat" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Mostrar botó al tiquet del portal per permetre el tancament del tiquet amb " +"aquesta etapa com a objectiu." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Fet" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplicar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "Correu electrònic" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Àlies del correu electrònic" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Plantilla de correu electrònic" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Correu CC" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Plegat en vista Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Seguidors" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Seguidors (Contactes)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Icona de font awesome p.e. fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Activitats futures" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Determina l'ordre al mostrar un llistat de tiquets." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Agrupar per" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "Encaminament HTTP" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Te missatge" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Centre d'assistència" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Cercar categoria del centre d'assistència" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "Correu de notificació del canvi d'etapa del centre d'assistència" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "Correu de notificació del tancament de tiquet del centre d'assistència" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Gestió del centre d'assistència" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Equip del centre d'assistència" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Cercar equip del centre d'assitència" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nom de l'equip del centre d'assistència..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Equips d'assistència" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Tiquet del centre d'assitència" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categoria del tiquet del centre d'assistència" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal del tiquet del centre d'assistència" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Tiquet del centre d'assistència creat" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Etapa del tiquet del centre d'assistència" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Etiqueta del tiquet del centre d'assistència" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Equip del tiquet del centre d'assistència" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Ajuda a configurar la seguretat del centre d'assistència." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Alta prioritat" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID del registre principal que conté l'àlies (exemple: projecte que conté " +"l'àlies de creació de tasques)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icona" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" + +#~ msgid "Configure domain name" +#~ msgstr "Configurar el nom de domini" + +#~ msgid "Attachments" +#~ msgstr "Adjuncions" + +#~ msgid "Assignee" +#~ msgstr "Assignat" + +#~ msgid "Close Date:" +#~ msgstr "Data de tancament:" + +#~ msgid "Customer" +#~ msgstr "Client:" + +#~ msgid "Date:" +#~ msgstr "Data:" + +#~ msgid "Description" +#~ msgstr "Descripció" + +#~ msgid "Message and communication history" +#~ msgstr "Històric de missatges i comunicacions" + +#~ msgid "" +#~ "

Hello ,

\n" +#~ "

The ticket has been " +#~ "assigned to you.

\n" +#~ " " +#~ msgstr "" +#~ "

Hola ,

\n" +#~ "

El tiquet li ha estat " +#~ "assignat.

\n" +#~ " " + +#~ msgid "Stage:" +#~ msgstr "Etapa:" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hola,

\n" +#~ "

El tiquet \"\" s'ha tancat.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hola ,

\n" +#~ "

El tiquet \"\" ha canviat la seva etapa a .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Seguiu aquest equip de vendes per fer un seguiment automàtic dels " +#~ "esdeveniments associats als usuaris d'aquest equip." + +#, python-format +#~ msgid "%s file exceed the maximum file size of %s." +#~ msgstr "L'arxiu %s supera la mida màxima de %s." + +#, python-format +#~ msgid "File upload" +#~ msgstr "Pujar arxiu" + +#~ msgid "View" +#~ msgstr "Veure" + +#~ msgid "Alias domain" +#~ msgstr "Àlies del domini" + +#~ msgid "Assign to" +#~ msgstr "Assignar a" + +#~ msgid "Dropdown menu" +#~ msgstr "Menú Desplegable" diff --git a/helpdesk_mgmt/i18n/ca_ES.po b/helpdesk_mgmt/i18n/ca_ES.po new file mode 100644 index 0000000000..600dfb9ec2 --- /dev/null +++ b/helpdesk_mgmt/i18n/ca_ES.po @@ -0,0 +1,1891 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: Automatically generated\n" +"Language-Team: none\n" +"Language: ca_ES\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" diff --git a/helpdesk_mgmt/i18n/de.po b/helpdesk_mgmt/i18n/de.po new file mode 100644 index 0000000000..5c3e1320f9 --- /dev/null +++ b/helpdesk_mgmt/i18n/de.po @@ -0,0 +1,2374 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 13.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2022-12-03 17:45+0000\n" +"Last-Translator: Nils Coenen | NICO SOLUTIONS - ENGINEERING & IT " +"\n" +"Language-Team: none\n" +"Language: de\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 4.14.1\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" +"Tickets in der Kategorie:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Tickets in Stufe:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Hallo ,

\n" +"

das Ticket wurde Ihnen " +"zugewiesen.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Kategorie:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Letztes Update der Stufe:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Ein Python Wörterbuch, das ausgewertet wird, um beim Erstellen neuer " +"Datensätze für diesen Alias Standardwerte bereitzustellen." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Emails akzeptieren von" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Zugriffswarnung" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Aktion erforderlich" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Aktiv" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Aktive Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Aktivitäten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Aktivität Ausnahme Dekoration" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Zustand der Aktivität" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Aktivitätstyp-Symbol" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Anhänge hinzufügen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Alias Kontakt Sicherheit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Alias Name" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Verknüpftes Modell" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Alle" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Archiviert" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Mir zuweisen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Zugewiesenes Datum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Zugewiesener Benutzer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Anzahl der Anhänge" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Warten auf" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Blockiert" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Von" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Abgebrochen" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Kategorien" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Kategorie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Kanal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"Kanal gibt an, was die Quelle eines Tickets ist (es könnte ein Anruf sein, " +"eine E-Mail...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Kanäle" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Tag des Schließens" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Abgeschlossen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Abschlussdatum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Farbindex" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Unternehmen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Konfiguration" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Kontakt" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Erstellungsdatum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Erstellt von" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Erstellt am" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Aktuelle Stufe des Tickets" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Aktuelle Stufe dieses Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Benutzerdefinierte Bounce Nachricht" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Kunde" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "Kunden-Email" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL des Kundenportals" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Standard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Standardwerte" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Löschen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Beschreibung" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Anzeigename" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Erledigt" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplizieren" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Bearbeiten" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "E-Mail Alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "E-Mail-Vorlage" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "E-Mail cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Eingeklappt in Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Followers (Partner)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Font awesome Symbol z.B. fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Zukünftige Aktivitäten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Gruppieren nach" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Hat Nachricht" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Helpdesk Kategoriesuche" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "Helpdesk Benachrichtigungs-E-Mail für geänderte Stufen" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "Helpdesk Benachrichtigungs-E-Mail über geschlossene Tickets" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Helpdesk-Manager" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Helpdesk-Team" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Helpdesk Teamsuche" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Helpdesk Teamname..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Helpdesk Ticketkategorie" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Helpdesk Ticketkanal" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Helpdesk Ticketstufe" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Helpdesk Ticket-Stichwort" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdesk Ticket-Team" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Hilft Ihnen bei der Verwaltung Ihrer Helpdesk-Sicherheit." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Hoch" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Hohe Priorität" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID des übergeordneten Datensatzes, der den Alias enthält (Beispiel: Projekt, " +"das den Alias für die Aufgabenerstellung enthält)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Symbol" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Symbol zur Anzeige einer Ausnahmeaktivität." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" +"Wenn diese Option aktiviert ist, erfordern neue Nachrichten Ihre " +"Aufmerksamkeit." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "" +"Wenn diese Option aktiviert ist, weisen einige Nachrichten einen " +"Übermittlungsfehler auf." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Wenn gesetzt, wird eine E-Mail an den Kunden gesendet, soblad das Ticket " +"diesen Schritt erreicht." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Wenn diese Opiton aktiviert ist, wird dieser Inhalt anstelle der " +"Standardnachricht automatisch an nicht autorisierte Benutzer gesendet." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "In Arbeit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Ist ein Follower" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Kanbanstufe" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Letzte Aktualisierung der Stufe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Zuletzt aktualisiert von" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Zuletzt aktualisiert am" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Letzte Woche" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Späte Aktivitäten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Niedrig" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Medienanhänge" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Mittel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Mitglieder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Fehler bei der Nachrichtenübermittlung" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Nachrichten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Meine Aktivitäten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Meine Aktivitätsfrist" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Meine verfolgten Tickets" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Meine Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Neu" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Neueste" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Frist für die nächste Aktivität" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Zusammenfassung der nächsten Aktivität" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Nächster Aktivitätstyp" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Kein Thema" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Keine Tickets gefunden." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Nichts" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Nummer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Anzahl der Aktionen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Anzahl der Fehler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Anzahl der Nachrichten mit Zustellfehler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Anzahl der Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Anzahl der Tickets mit hoher Priorität" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Anzahl der nicht zugewiesenen Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Anzahl unbeaufsichtigter Tickets" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Offen" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"Optionale ID eines Threads (Datensatzes), an den alle eingehenden " +"Nachrichten angehängt werden, auch wenn sie nicht darauf geantwortet haben. " +"Wenn gesetzt, wird die Erstellung neuer Datensätze vollständig deaktiviert." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Weitere Informationen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Übergeordnetes Modell" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Thread-ID des übergeordneten Datensatzes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Übergeordnetes Modell mit dem Alias. Das Modell, das die Alias-Referenz " +"enthält, ist nicht unbedingt das durch alias_model_id angegebene Modell " +"(Beispiel: Projekt (parent_model) und Aufgabe (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Partnername" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Pivot-Analyse" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Richtlinie zum Veröffentlichen einer Nachricht im Dokument über das " +"Mailgateway.\n" +"- Jeder: Jeder kann posten\n" +"- Partner: nur authentifizierte Partner\n" +"- Follower: nur Follower des zugehörigen Dokuments oder Mitglieder von " +"folgenden Kanälen\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL für den Portalzugriff" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Priorität" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Prioritäten-Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Bereit für die nächste Stufe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "Datensatz Thread-ID" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Zugehörige Tickets" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Berichtswesen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Verantwortlicher Benutzer" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Suche in Alle" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Suche in Nummer" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Suche im Titel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Sicherheitstoken" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Senden Sie ein neues Ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Sequenz" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Teilen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" +"Alle Datensätze anzeigen, deren nächstes Aktionsdatum vor dem heutigen Tag " +"liegt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Stufe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Stufenname" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Stufen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Status basierend auf Aktivitäten\n" +"Überfällig: Das Fälligkeitsdatum ist bereits überschritten\n" +"Heute: Aktivitätsdatum ist heute\n" +"Geplant: Zukünftige Aktivitäten." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Thema" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Ticket übermitteln" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Stichwörter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Teamleiter" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Teammitglieder" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"Die mit diesem Kanal verknüpfte E-Mail-" +"Adresse. Neue empfangene E-Mails erstellen " +"automatisch neue Tickets, die dem Kanal " +"zugewiesen sind." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"Das Modell (Art des Odoo-Dokuments), dem dieser Alias entspricht. Jede " +"eingehende E-Mail, die nicht auf einen vorhandenen Datensatz antwortet, " +"führt zur Erstellung eines neuen Datensatzes dieses Modells (z. B. einer " +"Projektaufgabe)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"Der Name des E-Mail-Alias, z.B. 'Jobs', wenn Sie E-Mails für " +" abfangen möchten" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "Das Ticket {{object.number}} wurde geschlossen." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "Das Ticket {{object.number}} hat die Stufe geändert." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Diese Stufe wird in der Kanban-Ansicht eingeklappt, wenn in dieser Phase " +"keine anzuzeigenden Datensätze vorhanden sind." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Ticketzuweisung" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Suche nach Ticketstufe" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Suche nach Ticket-Stichwort" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Ticket Stichwörter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Anzahl aktiver Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Anzahl Tickets" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Ticketnummer" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Titel" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Zu Erledigen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Heute Aktivitäten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Art der Ausnahmeaktivität im Datensatz." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Nicht zugewiesen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Nicht zugewiesene Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Unbeaufsichtigt" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Unbeaufsichtigte Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Benutzer" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Benutzer: Persönliche Tickets" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Benutzer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Sehr hoch" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Website-Nachrichten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Kommunikationshistorie der Website" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "W-LAN" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Ticketzuweisung (Ref {{object.number or 'n/a' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Domänennamen konfigurieren" + +#~ msgid "Attachments" +#~ msgstr "Anhänge" + +#~ msgid "Assignee" +#~ msgstr "Beauftragter" + +#~ msgid "Close Date:" +#~ msgstr "Abschlussdatum:" + +#~ msgid "Customer" +#~ msgstr "Kunde" + +#~ msgid "Date:" +#~ msgstr "Datum:" + +#~ msgid "Description" +#~ msgstr "Beschreibung" + +#~ msgid "Message and communication history" +#~ msgstr "Nachrichten- und Kommunikationshistorie" + +#~ msgid "SMS Delivery error" +#~ msgstr "SMS-Zustellungsfehler" + +#~ msgid "New Ticket" +#~ msgstr "Neues Ticket" + +#~ msgid "Stage:" +#~ msgstr "Stufe:" + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Folgen Sie diesem Verkaufsteam, um automatisch die Ereignisse zu " +#~ "verfolgen, die Benutzern dieses Teams zugeordnet sind." + +#~ msgid "View" +#~ msgstr "Ansicht" + +#~ msgid "Alias domain" +#~ msgstr "Alias Domäne" + +#~ msgid "Assign to" +#~ msgstr "Zuordnen zu" + +#~ msgid "Dropdown menu" +#~ msgstr "Dropdown-Menü" + +#~ msgid "Last Modified on" +#~ msgstr "Zuletzt geändert am" + +#~ msgid "Main Attachment" +#~ msgstr "Hauptanhang" + +#~ msgid "Owner" +#~ msgstr "Eigentümer" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "Der Eigentümer von Datensätzen, die beim Empfang von E-Mails unter diesem " +#~ "Alias erstellt wurden. Wenn dieses Feld nicht gesetzt ist, versucht das " +#~ "System, den richtigen Eigentümer anhand der Absenderadresse (Von) zu " +#~ "finden, oder verwendet das Administratorkonto, wenn kein Systembenutzer " +#~ "für diese Adresse gefunden wird." + +#~ msgid "Toggle dropdown" +#~ msgstr "Drop-down-Menü umschalten" + +#~ msgid "Number of messages which requires an action" +#~ msgstr "Anzahl der Nachrichten, die eine Aktion erfordern" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hallo ,

\n" +#~ "

das ticket \"\" wurde geschlossen.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hallo ,

\n" +#~ "

das Ticket \"\" hat die Stufe geändert zu .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "List of cc from incoming emails." +#~ msgstr "Liste der CC von eingehenden E-Mails." + +#~ msgid "Number of unread messages" +#~ msgstr "Anzahl der ungelesenen Nachrichten" + +#~ msgid "Unread Messages" +#~ msgstr "ungelesene Nachrichten" + +#~ msgid "Unread Messages Counter" +#~ msgstr "Anzahl ungelesener Nachrichten" + +#~ msgid "" +#~ "
\n" +#~ " Category:" +#~ msgstr "" +#~ "
\n" +#~ " Kategorie:" + +#~ msgid "" +#~ "
\n" +#~ " Stage:" +#~ msgstr "" +#~ "
\n" +#~ " Stufe:" + +#~ msgid "" +#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/" +#~ "a' })" +#~ msgstr "" +#~ "${object.company_id.name} Ticket Zuweisung (Ref ${object.number oder 'n/" +#~ "a' })" + +#~ msgid "" +#~ "\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been assigned to you.\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ "

Hallo ${object.user_id.name},

\n" +#~ "

Das Ticket ${object.number} wurde Ihnen zugewiesen.\n" +#~ " " + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket,arch_db:helpdesk_mgmt.helpdesk_ticket_view_form +msgid "You cannot assign this ticket to yourself because you are not a member of the assigned team." +msgstr "Sie können sich dieses Ticket nicht selbst zuweisen, da Sie kein Mitglied des zugewiesenen Teams sind." \ No newline at end of file diff --git a/helpdesk_mgmt/i18n/es.po b/helpdesk_mgmt/i18n/es.po new file mode 100644 index 0000000000..99ca81814a --- /dev/null +++ b/helpdesk_mgmt/i18n/es.po @@ -0,0 +1,1888 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 19.0+e\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2026-05-27 10:52+0000\n" +"PO-Revision-Date: 2026-05-27 07:29-0400\n" +"Last-Translator: \n" +"Language-Team: \n" +"Language: es\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: 8bit\n" +"Plural-Forms: nplurals=2; plural=(n != 1);\n" +"X-Generator: Poedit 3.9\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "tiquets de categoría:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Entradas en escena:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr " Nuevo" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Hola ,

\n" +"

El tíquet le ha sido " +"asignado.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "Etapa:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "Asignado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "Cliente" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "Vista" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Categoría:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "Fecha de cierre:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "Fecha de creación:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Última actualización de estado:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Un diccionario de Python que será evaluado para proporcionar valores " +"predeterminados al crear nuevos registros para este alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Aceptar emails desde" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Advertencia de acceso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Acción necesaria" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Activo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Tickets activos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Actividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Decoración de Excepción de Actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Estado de actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Icono de tipo de actividad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Añadir Adjuntos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "Campos adicionales" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Seguridad de Contacto de Alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "Alias del Dominio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "Alias del Dominio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "Alias ​​de correo electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nombre mostrado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "Alias del Estado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "alias que se evalúa según el último mensaje recibido" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Modelo con Alias" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Todos" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "Todos los tíquets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" +"Permite seleccionar este equipo cuando se crea un nuevo ticket en el portal." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Archivado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Asignar a mí" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Fecha de asignación" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Usuario asignado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Nombre d'adjunts" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "Adjuntos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "Asignar usuario automáticamente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "Asignar automáticamente los tickets" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "En espera" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloqueado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Por" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "Cancelar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Cancelado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categorías" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Categoría" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"El Canal indica el origen del que procede un ticket (podría ser una llamada " +"telefónica, un email...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canales" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "Categorías hijas" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "Elige o configura un dominio personalizado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "Selecciona los campos obligatorios del formulario del portal" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Fecha de cierre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Cerrar desde el portal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Cerrado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Fecha de cierre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Índice de color" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Entidad comercial" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Socio comercial" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "Historial de comunicaciones" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Compañías" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Compañía" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "Nombre Completo" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Ajustes de configuración" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuración" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "Consultores" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contacto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "Controla si los tickets creados se asignan automáticamente al usuario." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Fecha de creación" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Creado por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Creado en" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Etapa actual del tiquet" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Etapa actual de este tiquet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Mensaje devuelto personalizado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL Portal Cliente" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Tablero" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__rotting_days +msgid "Day count since this resource was last updated" +msgstr "Cantidad de días desde la última actualización de este recurso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rotting_days +msgid "Days Rotting" +msgstr "Dias Sin Atención" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Por defecto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Por defecto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Eliminar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Descripción" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_ir_http__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__display_name +msgid "Display Name" +msgstr "Nombre mostrado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Mostrar botón en el formulario del tiquet del portal para permitir el cierre " +"del tiquet con esta etapa como objetivo." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "Mostrado en el portal" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Hecho" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplicar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "Cantidad de duplicados" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "Duplicado de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "Duplicado de" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "Etapa Duplicada" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "Tickets Duplicados" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "Seguimiento de duplicados" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "Duplicados" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Correo electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Plantilla de correo electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "Dominio de correo electrónico ej ‘ejemplo.com’ en ‘odoo@example.com’" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "Habilitar seguimiento de tickets duplicados." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "Habilitar seguimiento de duplicados." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Plegado en vista kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "Consulte y comente sus tickets de soporte" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Seguidores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Seguidores (Socios)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Icono de fuente awesome p.e. fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "Funcional" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Actividades futuras" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Determina el orden al mostrar una lista de tickets." + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "Enrutamiento HTTP" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "Alto" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Tiene mensaje" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Servicio de asistencia" + +#. module: helpdesk_mgmt +#: model:res.groups.privilege,name:helpdesk_mgmt.group_helpdesk_privilege +msgid "Helpdesk Access Levels" +msgstr "Niveles de acceso al Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Buscar categoría Helpdesk" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "" +"Correo electrónico de notificación de etapa cambiada del servicio de " +"asistencia" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "" +"Correo electrónico de notificación de cierre de tiquet del servicio de " +"asistencia" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Manager Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Equipo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Buscar equipo Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nombre del equipo..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Equipos del servicio de asistencia" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categoría de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Tiquet del servicio de asistencia creado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Estado de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Etiqueta de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Equipo de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Ayuda a manejar tu seguridad de Helpdesk." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Prioridad alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_ir_http__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__id +msgid "ID" +msgstr "ID (identificación)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID del registro principal que contiene el alias (ejemplo: proyecto que " +"contiene el alias de creación de tareas)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icono" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Icono para indicar una excepción en la actividad." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Si está seleccionado nuevos mensajes necesitan tu atención." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "Si está seleccionado, algunos mensajes tuvieron error de entrega." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Si está establecido, se enviará un email al cliente cuando el ticket alcance " +"este estado." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Si se establece, este contenido se enviará automáticamente a usuarios no " +"autorizados en lugar del mensaje predeterminado." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "En progreso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Es Seguidor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Estado Kanban" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Última actualización de la etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Última actualización de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Última actualización en" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Última Semana" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Actividades tardías" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "Detección de mensajes entrantes basada en la parte local del correo" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "Equipo de localización" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Baja" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "Marca como duplicado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Archivos adjuntos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Media" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Miembros" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Mensaje de error de entrega" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Mensajes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "Mueve los tickets duplicados a esta etapa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mis actividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Fecha limite de mi actividad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Tickets que sigo" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mis tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Nombre" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nuevo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Formulario de nuevo ticket (portal)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Fecha límite próxima actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Resumen próxima actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Tipo próxima actividad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "No se encuentran tickets." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Número" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Número de acciones" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Número de errores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Número de mensajes que requieren una acción" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Número de mensajes con errores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Número de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Número de tickets en prioridad alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Número de tickets sin asignar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Número de tickets sin atender" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Abierto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"ID opcional de un hilo (registro) al que se adjuntarán todos los mensajes " +"entrantes, incluso si no se respondieron. Si se establece, esto " +"deshabilitará la creación de nuevos registros por completo." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Otro" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Otra información" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "Categoría Principal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Modelo Principal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "Ruta Principal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "ID del Hilo del Registro Principal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "Equipo Principal" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "Nombre del equipo principal..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Modelo principal que tiene el alias. El modelo que contiene la referencia de " +"alias no es necesariamente el modelo dado por alias_model_id (ejemplo: " +"proyecto (parent_model) y tarea (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Empresa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nombre de la empresa" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Teléfono" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Análisis pivot" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Política para publicar un mensaje en el documento usando la pasarela de " +"correo.\n" +"- todos: todos pueden publicar\n" +"- clientes: solo clientes autenticados\n" +"- seguidores: solo seguidores del documento relacionado o miembros de los " +"siguientes canales\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL Acceso Portal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioridad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Tickets con prioridad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Listo para la siguiente etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "ID del Hilo de Registro" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Rechazado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Tickets relacionados" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Informes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Campo Categoría obligatorio en el portal Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Campo Equipo obligatorio en el portal Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "Campos Requeridos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Usuario Responsable" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__is_rotting +msgid "Rotting" +msgstr "Sin atención" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "SMS Delivery error" +msgstr "Error de entrega de SMS" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Token de Seguridad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Selecciona equipo en el portal Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Enviar un nuevo ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Secuencia" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Ajustes" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Compartir" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "Mostrado en el Portal" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" +"Mostrar todos los registros que tienen la próxima fecha de acción antes de " +"hoy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Mostrar en el formulario de portal" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Equipo específico que utiliza este escenario. Si está vacío todos los " +"equipos pueden utilizarlo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nombre de la etapa" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Etapas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Estados basados en actividades\n" +"Atrasado: La ficha límite ya ha sido sobrepasada\n" +"Hoy: La actividad está programada para hoy\n" +"Planificado: Actividades futuras." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "Tiempo en estado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Asunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Enviar Ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Etiqueta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Etiquetas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "Etapa objetivo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Equipo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Líder del equipo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Miembros" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Equipos" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "Técnico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"La dirección de correo electrónico asociada " +"con este canal. Los nuevos correos " +"recibidos crearán automáticamente nuevos " +"tickets asignados al canal." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"El modelo (Tipo de Documento de Odoo) al que corresponde este alias. " +"Cualquier correo electrónico entrante que no responda a un registro " +"existente provocará la creación de un nuevo registro de este modelo " +"(ejemplo: una Tarea de Proyecto)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"El nombre del alias de correo electrónico, ejemplo: 'trabajos' si desea " +"recibir correos electrónicos para " + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "El ticket {{object.number}} ha sido cerrado." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "El ticket {{object.number}} ha cambiado de estado." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Esta etapa se repliega en la vista kanban cuando no hay registros para " +"mostrar en la misma." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" +"Este Ticket es un\n" +" duplicado de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Tiquet" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Asignación de tiquet" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Tíquet Creado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Buscar estado de ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Buscar etiqueta de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Etiquetas de ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Cantidad de tickets activos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Cantidad de tickets" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Tiquet creado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Número de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Tíquets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Título" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Por hacer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Actividades de Hoy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Tipo de la actividad de excepción registrada." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "No asignado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Tickets sin asignar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Sin atender" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Tickets sin atender" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Usuario" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Usuario: Tickets personales" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Usuario: Tickets de equipo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Usuarios" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Muy alta" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Mensajes de la Web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Historial de la comunicación por sitio web" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "Cuando se marquen como duplicados, los tickets se moverán a esta etapa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "Mostrar campos adicionales en el formulario del portal" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Asignación de ticket (Ref {{object.number or 'n/" +"a' }})" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket,arch_db:helpdesk_mgmt.helpdesk_ticket_view_form +msgid "You cannot assign this ticket to yourself because you are not a member of the assigned team." +msgstr "No puedes asignarte este ticket porque no eres miembro del equipo asignado." \ No newline at end of file diff --git a/helpdesk_mgmt/i18n/es_AR.po b/helpdesk_mgmt/i18n/es_AR.po new file mode 100644 index 0000000000..668fa886b8 --- /dev/null +++ b/helpdesk_mgmt/i18n/es_AR.po @@ -0,0 +1,2715 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 13.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2023-01-23 03:04+0000\n" +"Last-Translator: Ignacio Buioli \n" +"Language-Team: none\n" +"Language: es_AR\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 4.14.1\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" +"Tickets en la categoría:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Tickets en la etapa:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Hola ,

\n" +"

El ticket le ha sido " +"asignado.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Categoría:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Última Actualización de Estado:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Un diccionario de Python que será evaluado para proporcionar valores " +"predeterminados al crear nuevos registros para este alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Aceptar Correos Electrónicos Desde" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Advertencia de acceso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Acción Requerida" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Activo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Tickets activos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Actividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Decoración de Excepción de Actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Estado de actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Icono de Tipo de Actividad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Añadir Adjuntos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Seguridad de Contacto de Alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nombre Alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Modelo con Alias" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Todos" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" +"Permitir seleccionar este equipo al crear un nuevo ticket en el portal." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Archivado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Asignar a" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Fecha de asignación" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Usuario asignado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Cuenta de Adjuntos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "En espera" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloqueado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Por" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Cancelado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categorías" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Categoría" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"El Canal indica el origen del que procede un ticket (podría ser una llamada " +"telefónica, un correo electrónico…)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canales" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Fecha de cierre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Cerrar desde el Portal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Cerrado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Fecha de cierre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Índice de Color" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Compañías" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Compañía" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Configurar Ajustes" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuración" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contacto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Fecha de creación" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Creado por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Creado el" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Etapa actual del ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Etapa actual de este ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Mensaje Personalizado de Rebote" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Cliente" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "Email del cliente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL del Portal de Cliente" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Tablero" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Por defecto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Por defecto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Eliminar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Descripción" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Mostrar Nombre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Mostrar un botón en el formulario de ticket del portal para permitir el " +"cierre del ticket con esta etapa como objetivo." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Hecho" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplicar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "Correo electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Correo electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Plantilla de Correo Electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Email cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Plegado en vista Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Seguidores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Seguidores (Contactos)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Icono de Font awesome ej. fa-task" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Actividades Futuras" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Agrupar por" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Tiene un Mensaje" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Buscar Categoría de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "Email de notificación de Cambio de Etapa en Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "Email de notificación de Ticket Cerrado en Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Gerente de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Equipo de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Buscar Equipo de Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nombre del equipo..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categoría del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Ticket de Mesa de Ayuda Creado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Estado del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Etiqueta del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Equipo del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Ayuda a manejar tu seguridad de la mesa de ayuda." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Prioridad Alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID del registro principal que contiene el alias (ejemplo: proyecto que " +"contiene el alias de creación de la tarea)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icono" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Icono para indicar una actividad de excepción." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Si está seleccionado nuevos mensajes necesitan tu atención." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Si está seleccionado, algunos mensajes tuvieron error de entrega." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Si está establecido, se enviará un email al cliente cuando el ticket alcance " +"este estado." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Si se configura, este contenido se enviará automáticamente a usuarios no " +"autorizados en lugar del mensaje predeterminado." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "En Progreso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Es Seguidor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Estado Kanban" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Última Actualización de la Etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Última Actualización por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Última Actualización el" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Última Semana" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Actividades Tardías" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Baja" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Archivos Adjuntos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Media" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Miembros" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Error de Entrega del Mensaje" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Mensajes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mis Actividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Fecha Límite de Mi Actividad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Tickets que Sigo" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mis Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Nombre" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nuevo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Nuevo formulario de ticket (portal)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Más nuevo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Fecha límite próxima actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Resumen próxima actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Tipo próxima actividad" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Sin asunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "No se han encontrado tickets." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Ninguno" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Número" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Número de acciones" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Número de errores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Número de mensajes con errores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Número de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Número de tickets en prioridad alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Número de tickets sin asignar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Número de tickets sin atender" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Abierto" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"ID opcional de un hilo (registro) al que se adjuntarán todos los mensajes " +"entrantes, incluso si no se respondieron. Si se establece, esto " +"deshabilitará la creación de nuevos registros por completo." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Otra Información" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Modelo Padre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "ID del Hilo del Registro Principal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Modelo principal que tiene el alias. El modelo que contiene la referencia de " +"alias no es necesariamente el modelo dado por alias_model_id (ejemplo: " +"proyecto (parent_model) y tarea (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Socio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nombre del Socio" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Análisis Pivot" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Política para publicar un mensaje en el documento mediante el mailgateway.\n" +"- todos: todos pueden publicar\n" +"- socios: solo socios autenticados\n" +"- seguidores: solo seguidores del documento relacionado o miembros de los " +"siguientes canales\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL de Acceso al Portal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioridad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Tickets prioritarios" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Listo para la siguiente etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "ID del Hilo de Registro" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Rechazado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Tickets relacionados" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Informes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Usuario Responsable" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Buscar en Todo" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Buscar en Número" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Buscar en Título" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Token de Seguridad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Seleccione al equipo en el portal de Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Enviar un nuevo ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Secuencia" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Ajustes" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Compartir" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" +"Mostrar todos los registros que tienen la próxima fecha de acción antes de " +"hoy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Mostrar en el formulario del portal" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Software" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nombre de la Etapa" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Etapas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Estados basados en actividades\n" +"Atrasado: La ficha límite ya ha sido sobrepasada\n" +"Hoy: La actividad está programada para hoy\n" +"Planificado: Actividades futuras." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Asunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Enviar Ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Etiquetas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Equipo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Líder del Equipo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Miembros del Equipo" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Equipos" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"La dirección de correo electrónico asociada " +"con este canal. Los nuevos correos recibidos " +"crearán automáticamente nuevos tickets " +"asignados al canal." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"El modelo (Tipo de Documento de Odoo) al que corresponde este alias. " +"Cualquier correo electrónico entrante que no responda a un registro " +"existente provocará la creación de un nuevo registro de este modelo " +"(ejemplo: una Tarea de Proyecto)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"El nombre del alias de correo electrónico, ejemplo: 'trabajos' si desea " +"recibir correos electrónicos para " + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "El ticket {{object.number}} ha sido cerrado." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "La etapa del ticket {{object.number}} ha cambiado." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Esta etapa se repliega en la vista kanban cuando no hay registros para " +"mostrar en la misma." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Ticket" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Asignación de Ticket" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Ticket Creado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Buscar estado de ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Buscar etiqueta de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Etiquetas de ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Cantidad de tickets activos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Cantidad de tickets" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Ticket creado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Número de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Tickets" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Título" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Por hacer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Actividades de Hoy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Tipo de actividad de excepción registrada." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "No asignado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Tickets sin asignar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Sin atender" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Tickets sin atender" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Usuario" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Usuario: Tickets personales" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Usuario: Equipo de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Usuarios" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Muy alta" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Mensajes del Sitio Web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Historial de la comunicación por sitio web" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "Wifi" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Asignación de Ticket (Ref {{object.number or 'n/" +"a' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Configuración" + +#~ msgid "Show teams form" +#~ msgstr "Mostrar formulario de equipos" + +#~ msgid "Attachments" +#~ msgstr "Adjuntos" + +#~ msgid "Assignee" +#~ msgstr "Apoderado" + +#~ msgid "Close Date:" +#~ msgstr "Fecha de Cierre:" + +#~ msgid "Customer" +#~ msgstr "Cliente" + +#~ msgid "Date:" +#~ msgstr "Fecha:" + +#~ msgid "Description" +#~ msgstr "Descripción" + +#~ msgid "Message and communication history" +#~ msgstr "Historial de mensajes y comunicación" + +#~ msgid "SMS Delivery error" +#~ msgstr "Error de entrega del SMS" + +#~ msgid "New Ticket" +#~ msgstr "Nuevo Ticket" + +#~ msgid "Stage:" +#~ msgstr "Etapa:" + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Siga este equipo de ventas para realizar un seguimiento automático de los " +#~ "eventos asociados a los usuarios de este equipo." + +#~ msgid "View" +#~ msgstr "Ver" + +#~ msgid "Alias domain" +#~ msgstr "Dominio del alias" + +#~ msgid "Assign to" +#~ msgstr "Asignar a" + +#~ msgid "Dropdown menu" +#~ msgstr "Menú desplegable" + +#~ msgid "Last Modified on" +#~ msgstr "Última Modificación el" + +#~ msgid "Main Attachment" +#~ msgstr "Adjunto Principal" + +#~ msgid "Owner" +#~ msgstr "Propietario" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "El propietario de los registros creados al recibir correos electrónicos " +#~ "con este alias. Si este campo no está configurado, el sistema intentará " +#~ "encontrar al propietario correcto según la dirección del remitente " +#~ "(Desde), o utilizará la cuenta de administrador si no se encuentra ningún " +#~ "usuario del sistema para esa dirección." + +#~ msgid "Toggle dropdown" +#~ msgstr "Alternar menú desplegable" + +#~ msgid "Number of messages which requires an action" +#~ msgstr "Número de mensajes que requieren acción" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hola ,

\n" +#~ "

El ticket \"\" ha sido cerrado.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hola ,

\n" +#~ "

La etapa del ticket \"\" ha cambiado a .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "List of cc from incoming emails." +#~ msgstr "Lista de cc de correos electrónicos entrantes." + +#~ msgid "Number of unread messages" +#~ msgstr "Número de mensajes sin leer" + +#~ msgid "Unread Messages" +#~ msgstr "Mensajes por leer" + +#~ msgid "Unread Messages Counter" +#~ msgstr "Contador mensajes por leer" + +#~ msgid "" +#~ "
\n" +#~ " Category:" +#~ msgstr "" +#~ "
\n" +#~ " Categoría:" + +#~ msgid "" +#~ "
\n" +#~ " Stage:" +#~ msgstr "" +#~ "
\n" +#~ " Estado:" + +#~ msgid "" +#~ "
\n" +#~ " Date:" +#~ msgstr "" +#~ "
\n" +#~ " Fecha:" + +#~ msgid "Number:" +#~ msgstr "Número:" + +#~ msgid "History" +#~ msgstr "Historial" + +#~ msgid "There are no tickets in your account." +#~ msgstr "No hay tickets en tu cuenta." + +#~ msgid "" +#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/" +#~ "a' })" +#~ msgstr "" +#~ "${object.company_id.name} Ticket Asignado (Ref ${object.name or 'n/a' })" + +#~ msgid "" +#~ "\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been assigned to you.\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ "

Hola ${object.user_id.name},

\n" +#~ "

Te ha sido asignado el ticket ${object.number}.

\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \"${object.company_id.name}\"\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been " +#~ "closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \"${object.company_id.name}\"\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hola ${object.user_id.name},

\n" +#~ "

El ticket ${object.number} ha sido " +#~ "cerrado.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} stage has " +#~ "changed to ${object.stage_id.name}.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hola ${object.user_id.name},

\n" +#~ "

El ticket ${object.number} ha cambiado " +#~ "de estado a ${object.stage_id.name}.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " " + +#~ msgid "Followers (Channels)" +#~ msgstr "Seguidores (Canales)" + +#~ msgid "The ticket ${object.number} has been closed." +#~ msgstr "El ticket ${object.number} ha sido cerrado." + +#~ msgid "The ticket ${object.number} stage has changed." +#~ msgstr "El ticket ${object.number} ha cambiado de estado." + +#~ msgid "Ticket Stages" +#~ msgstr "Estados de ticket" + +#~ msgid "Todo tickets" +#~ msgstr "Tickets por hacer" diff --git a/helpdesk_mgmt/i18n/fr.po b/helpdesk_mgmt/i18n/fr.po new file mode 100644 index 0000000000..944551ab64 --- /dev/null +++ b/helpdesk_mgmt/i18n/fr.po @@ -0,0 +1,2889 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 13.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2026-03-16 14:49+0000\n" +"Last-Translator: Rémi \n" +"Language-Team: none\n" +"Language: fr\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 5.15.2\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" +"Tickets dans la catégorie :" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Tickets à l'étape :" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr " Nouveau" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Bonjour ,

\n" +"

Le ticket vous a été " +"attribué.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "Etape:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "Responsable" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "Client" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "Voir" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Catégorie :" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "Date de clôture:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "Date de création:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Dernière mise à jour de l'étape :" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Bonjour ,

\n" +"

Le ticket \"\" a été clôturé.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Bonjour ,

\n" +"

L’étape du ticket «  » a été changée en .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Un dictionnaire Python qui sera interprété pour fournir les valeurs par " +"défaut lors de la création des nouveaux enregistrements pour cet alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Accepter les courriels de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Avertissement d'accès" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Action requise" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Actif" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Tickets actifs" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Activités" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Activité exception décoration" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Statut de l'activité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Icône de type d’activité" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Ajouter des pièces jointes" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "Champs supplémentaires" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Sécurité d'alias de contact" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "Domaine de l'alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "Nom du domaine d'alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "E-mail d'alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nom de l'alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "Statut de l'alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "Statut de l'alias évalué sur le dernier message reçu." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Modèle concerné" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Tout" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "Tous les tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" +"Permet de sélectionner cette équipe à création d'un nouveau ticket à partir " +"du portail." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Archivé" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Me l'assigner" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Date d'assignation" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Utilisateur assigné" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Compteur de pièce jointe" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "Pièces Jointes" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "Assignation automatique de l'utilisateur" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "Assignation automatique des tickets" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "En attente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloqué" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Par" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "Annuler" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Annulé" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Catégories" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Catégorie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"Un canal indique l'origine d'un ticket (cela peut être un appel " +"téléphonique, un courriel, …)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canaux" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "Sous-catégories" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "Choisir ou configurer un domaine personnalisé" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "Choisir les champs obligatoires sur la vue formulaire du portail" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Date de fermeture" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Fermeture par portail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Fermé" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Date de clôture" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Indice de couleur" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Entité commerciale" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Partenaire commercial" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "Historique des échanges" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Sociétés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Société" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "Nom complet" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Paramètres" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuration" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "Consultants" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contact" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "Permet d'affecter automatiquement les tickets aux utilisateurs." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Date de création" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Créé par" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Créé le" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Étape actuelle du ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Étape actuelle de ce ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Message personnalisé" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Client" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "Email client" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL du portail client" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Tableau de bord" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Défaut" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Valeurs par défaut" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Supprimer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Description" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Intitulé" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Afficher un bouton dans le formulaire ticket en mode portail pour permettre " +"de fermer le ticket avec cette étape en tant qu'étape cible." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "Affiché sur le portail" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Terminé" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Dupliquer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "Nombre de doublons" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "Doublon de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "Doublon de" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "Étape du doublon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "Tickets en doublon" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "Suivi de doublon" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "Doublons" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editer" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "Courriel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Alias de courriel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Modèle de courriel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Courriel cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "Domaine e-mail par ex. 'example.com' dans 'odoo@example.com'" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "Activer le suivi des tickets en doublon." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "Activer le suivi des doublons" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Repliée dans la vue Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "Suivre et commenter vos tickets d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Abonnés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Abonnés (Partenaires)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Icône Font Awesome par ex fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "Fonctionnel" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Activités futures" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Indique l’ordre séquentiel lors de l’affichage d’une liste de tickets." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Regrouper par" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "Routage HTTP" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "Difficile" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "Matériel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "A un message" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Assistance" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Recherche de catégorie d'assistance" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "Email de notification pour changement d'étape d'un ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "Email de notification pour fermeture d'un ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Responsable Assistance" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Équipe Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Recherche d'équipe d'assistance" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nom de l'équipe d'assistance ..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Équipes d’assistance" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Catégorie de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Ticket d'assistance créé" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Étape de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Mot clé de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Équipe de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Vous aide à gérer le contrôle d'accès de votre assistance." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Haute" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Haute priorité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"Identifiant de l'enregistrement parent qui définit l'alias (exemple : le " +"projet qui contient l'alias lié à la tâche)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icône" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Icône pour indiquer une activité d'exception." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Si coché de nouveaux messages requièrent votre attention." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Si coché, des messages n'ont pas pu être livré." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Si cette option est active, un e-mail sera envoyé au client lorsque le " +"ticket atteindra cette étape." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Si indiqué, ce contenu sera automatiquement envoyé aux utilisateurs non " +"autorisés au lieu du message par défaut." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "En cours" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Est abonné" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" +"JSON qui mappe les ids d'un champ many2one vers le nombre de secondes passées" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "État kanban" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "Ordinateurs portables" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Dernière mise à jour de l'étape" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Mis à jour par" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Mis à jour le" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "La semaine dernière" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Activités en retard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "Détection entrante basée sur la partie locale" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "Équipe localisation" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Basse" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "Marquer comme doublon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Pièces jointes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Moyenne" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Membres" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Erreur lors de livraison du message" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Messages" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "Déplacer les tickets en doublons vers cette étape" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mes activités" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Échéance de mon activité" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Mes tickets suivis" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mes tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Nom" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nouveau" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Formulaire de nouveau ticket (portail)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Le plus récent" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "Activité suivante de l’événement du calendrier" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Échéance de la prochaine activité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Résumé de la prochaine activité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Type de la prochaine activité" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Pas de sujet" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Aucun ticket trouvé." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Aucun" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Numéro" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Nombre d'activités" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Nombre d'erreurs" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Nombre de messages nécessitant une action" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Nombre de messages avec erreur de livraison" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Nombre de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Nombre de tickets en priorité haute" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Nombre de tickets non assignés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Nombre de tickets non suivis" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Ouvert" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "Tickets ouverts" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "Tickets ouverts sans équipe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"ID optionnel d'un fil (enregistrement) auquel tout message entrant sera " +"rattaché, même si il ne s'agissait pas d'une réponse à ce fil. Si renseigné, " +"la création de nouveaux enregistrements sera complètement désactivée." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Autre" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Autres informations" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "Catégorie parente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Modèle parent" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "Chemin du parent" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Identifiant de la discussion de l'enregistrement parent" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "Équipe parente" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "Nom de l'équipe parente..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Modèle parent de l'alias. Le modèle possédant la référence de l'alias n'est " +"pas nécessairement le modèle donné par alias_model_id (ex. : projet " +"(parent_model) et tâche (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Partenaire" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nom du partenaire" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Téléphone" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Analyse pivot" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Politique de publication d'un message sur le document via la passerelle de " +"courriel.\n" +"- tout le monde : tout le monde peut publier\n" +"- partenaires : seulement les partenaires authentifiés\n" +"- abonnés : seulement les abonnés au canaux de suivi\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL d'accès au portail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Priorité" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Tickets prioritaires" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "Évaluations" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Prêt pour l'étape suivante" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "ID de l'enregistrement du fil" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Rejeté" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Tickets associés" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Suivi d'activité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Champ de catégorie requise pour le portail d’assistance" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Champ équipe requise pour le portail d’assistance" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "Champs obligatoires" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Responsable" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Chercher dans Tout" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Chercher dans le Numéro" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Chercher dans le Titre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Jeton de sécurité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Sélection de l'équipe dans le portail d'assistance" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Envoyer un nouveau ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Séquence" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Paramètres" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Partager" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "Afficher sur le portail" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" +"Afficher tous les enregistrements dont la prochaine date d'action est " +"antérieure à aujourd'hui" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Afficher dans le formulaire portail" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Logiciel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Équipe spécifique qui utilise cette étape. Si vide, toutes les équipes " +"peuvent l’utiliser" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Étape" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nom de l'étape" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Étapes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Statut basé sur les activités\n" +"En retard : La date d'échéance est déjà dépassée\n" +"Aujourd'hui : L'activité est planifiée pour aujourd'hui\n" +"Planifiées : activités futures." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "Temps entre chaque changement de statut" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Objet" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Envoyer ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Étiquette" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Mot clé" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "Étape cible" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Équipe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Chef d'équipe" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Membres de l'équipe" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Les équipes" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "Technique" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"L'adresse mail associée à cette équipe de " +"vente. Les nouveaux emails reçus vont " +"automatiquement générer de nouvelles opportunités " +"affiliés à l'équipe de vente." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"Le modèle (sorte de document Odoo) auquel correspond cet alias. Tout les " +"courriels entrants ne correspondant pas à un enregistrement existant " +"entraîneront la création d'un nouvel enregistrement de ce modèle (ex. : une " +"tâche d'un projet)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"Le nom de l'alias de messagerie, par exemple 'jobs' pour relever les e-mails " +"de \"" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" +"Le fichier sélectionné (%sB) dépasse la taille maximale autorisée (%sB)." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "Le ticket {{object.number}} a été fermé." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "L'étape du ticket {{object.number}} a été modifiée." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "Cette étape est repliée dans la vue kanban." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" +"Ce ticket est un\n" +" doublon de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Ticket" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Affectation de ticket" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Ticket créé" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Recherche d'étapes de ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Recherche de mots clés de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Mots clés de ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Nombre de tickets actifs" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Nombre de tickets" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Ticket créé" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Numéro de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Tickets" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Intitulé" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "À faire" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Activités du Jour" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Type d'activité d'exception enregistrée." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Non attribué" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Tickets non affectés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Non suivi" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Tickets non suivis" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Utilisateur" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Utilisateur : tickets personnels" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Utilisateur : Tickets de l'équipe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Utilisateurs" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Très haute" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Messages du sites web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Historique de la communication du site web" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" +"Quand marqués comme doublons, les tickets seront déplacés dans cette étape" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "Affichage des champs additionnels sur la vue formulaire du portail" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "Wifi" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "Vous devez sélectionner un doublon valide !" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "alias" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "par ex. mycompany.com" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "Assistant de doublons de tickets d'assistance" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Affectation ticket (Ref {{object.number or 'n/" +"a' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Configurer le nom de domaine" + +#~ msgid "Required Category" +#~ msgstr "Catégorie requise" + +#~ msgid "Required Team" +#~ msgstr "Équipe requise" + +#~ msgid "Show teams form" +#~ msgstr "Afficher le sélecteur d'équipe" + +#~ msgid "Attachments" +#~ msgstr "Pièces jointes" + +#~ msgid "Assignee" +#~ msgstr "Affecté à" + +#~ msgid "Close Date:" +#~ msgstr "Date de fermeture :" + +#~ msgid "Customer" +#~ msgstr "Client" + +#~ msgid "Date:" +#~ msgstr "Date:" + +#~ msgid "Description" +#~ msgstr "Description" + +#~ msgid "Message and communication history" +#~ msgstr "Historique des messages et communications" + +#~ msgid "SMS Delivery error" +#~ msgstr "Erreur d'envoi de SMS" + +#~ msgid "New Ticket" +#~ msgstr "Nouveau ticket" + +#~ msgid "" +#~ "

Hello ,

\n" +#~ "

The ticket has been " +#~ "assigned to you.

\n" +#~ " " +#~ msgstr "" +#~ "

Bonjour ,

\n" +#~ "

Le ticket vous a été " +#~ "assigné.

\n" +#~ " " + +#~ msgid "Stage:" +#~ msgstr "Étape :" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Bonjour ,

\n" +#~ "

Le ticket «  » a été fermé.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Bonjour ,

\n" +#~ "

L’étape du ticket «  » a été change en .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Suivez cette équipe de vente pour suivre automatiquement les événements " +#~ "associés aux utilisateurs de cette équipe." + +#~ msgid "View" +#~ msgstr "Vue" + +#~ msgid "Alias domain" +#~ msgstr "Domaine d'alias" + +#~ msgid "Assign to" +#~ msgstr "Assigné à" + +#~ msgid "Dropdown menu" +#~ msgstr "Menu déroulant" + +#~ msgid "Last Modified on" +#~ msgstr "Dernière modification le" + +#~ msgid "Main Attachment" +#~ msgstr "Pièce jointe principale" + +#~ msgid "Owner" +#~ msgstr "Propriétaire" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "Le propriétaire d'enregistrements créés lors de la réception de courriel " +#~ "sur cet alias. Si ce champ n'est pas renseigné, le système essaiera de " +#~ "trouver le propriétaire approprié à partir de l'adresse de l'expéditeur " +#~ "(De) ou utilisera le compte Administrateur si aucun utilisateur du " +#~ "système n'est trouvé pour cette adresse." + +#~ msgid "Toggle dropdown" +#~ msgstr "Liste déroulante" + +#~ msgid "Number of messages which requires an action" +#~ msgstr "Nombre de messages qui nécessitent une action" + +#~ msgid "List of cc from incoming emails." +#~ msgstr "Liste des cc des e-mails entrants." + +#~ msgid "Number of unread messages" +#~ msgstr "Nombre de messages non lus" + +#~ msgid "Unread Messages" +#~ msgstr "Messages non-lus" + +#~ msgid "Unread Messages Counter" +#~ msgstr "Compteur de messages non-lus" + +#~ msgid "" +#~ "
\n" +#~ " Category:" +#~ msgstr "" +#~ "
\n" +#~ " Catégorie:" + +#~ msgid "" +#~ "
\n" +#~ " Stage:" +#~ msgstr "" +#~ "
\n" +#~ " Étape:" + +#~ msgid "History" +#~ msgstr "Historique" + +#~ msgid "There are no tickets in your account." +#~ msgstr "Il n'y a pas de tickets à votre compte." + +#~ msgid "" +#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/" +#~ "a' })" +#~ msgstr "" +#~ "${object.company_id.name} Attribution de ticket (Ref ${object.number or " +#~ "'n/a' })" + +#~ msgid "" +#~ "\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been assigned to you.\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ "

Bonjour ${object.user_id.name},

\n" +#~ "

Le ticket ${object.number} vous a été attribué.

\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \"${object.company_id.name}\"\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been " +#~ "closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \"${object.company_id.name}\"\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Bonjour ${object.user_id.name},

\n" +#~ "

Le ticket ${object.number} a été fermé." +#~ "

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} stage has " +#~ "changed to ${object.stage_id.name}.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " < !-- HEADER -->\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " < !-- CONTENT -->\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " < !-- FOOTER -->\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Bonjour ${object.user_id.name},

\n" +#~ "

Le ticket ${object.number} vient de " +#~ "passer à l'étape ${object.stage_id.name}.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " " + +#~ msgid "Followers (Channels)" +#~ msgstr "Abonnés (Canaux)" + +#~ msgid "The ticket ${object.number} has been closed." +#~ msgstr "Le ticket ${object.number} a été fermé." + +#~ msgid "The ticket ${object.number} stage has changed." +#~ msgstr "L'étape du ticket ${object.number} a changé." + +#~ msgid "Ticket Stages" +#~ msgstr "Étapes de ticket" + +#~ msgid "Todo tickets" +#~ msgstr "Tickets à faire" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket,arch_db:helpdesk_mgmt.helpdesk_ticket_view_form +msgid "You cannot assign this ticket to yourself because you are not a member of the assigned team." +msgstr "Vous ne pouvez pas vous attribuer ce ticket car vous n'êtes pas membre de l'équipe assignée." diff --git a/helpdesk_mgmt/i18n/helpdesk_mgmt.pot b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot new file mode 100644 index 0000000000..5948c846f4 --- /dev/null +++ b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot @@ -0,0 +1,1788 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 19.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned to you.

\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "" +"Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__rotting_days +msgid "Day count since this resource was last updated" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rotting_days +msgid "Days Rotting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_ir_http__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage" +" as target." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups.privilege,name:helpdesk_mgmt.group_helpdesk_privilege +msgid "Helpdesk Access Levels" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_ir_http__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task" +" creation alias)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not" +" necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__is_rotting +msgid "Rotting" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "" +"Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming" +" email that does not reply to an existing record will cause the creation of " +"a new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "" +"You cannot assign this ticket to yourself because you are not a member of " +"the assigned team." +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/a' " +"}})" +msgstr "" diff --git a/helpdesk_mgmt/i18n/hu.po b/helpdesk_mgmt/i18n/hu.po new file mode 100644 index 0000000000..5db0ab194e --- /dev/null +++ b/helpdesk_mgmt/i18n/hu.po @@ -0,0 +1,2032 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2021-08-28 17:00+0000\n" +"Last-Translator: Tamás Dombos \n" +"Language-Team: none\n" +"Language: hu\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 4.3.2\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Utolsó állapot frissítés:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Emailek fogadása innen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Művelet szükséges" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Aktív" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Tevékenységek" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Tevékenység állapota" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Tevékenységtípus ikonja" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Melléklet hozzáadása" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Álnév biztonság" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Álnév" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Álnév model" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Összes" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Archivált" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Hozzám rendel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Hozzárendelés dátuma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Felelős" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Mellékletek száma" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Várakozik" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Blokkolva" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Elvetve" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Kategóriák" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Kategória" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Csatorna" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"A csatorna azt mutatja, hogy hogyan értesültünk az esetről (pl. telefon, " +"email...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Csatornák" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Lezárás dátuma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Lezárt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Lezárás dátuma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Színkód" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Vállalat" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Beállítások" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Partner" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Létrehozás dátuma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Létrehozó" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Létrehozás dátuma" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Partner" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "Partner email címe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Kezelőpult" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Alapértelmezett" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Alapértelmezett értékek" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Törlés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Leírás" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Megjelenítési név" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Kész" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Szerkesztés" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "Email címe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Email álnév" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Email sablon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Email cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Kanban nézetben behajtott" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Követők" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Követők (partnerek)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Jövőbeni tevékenységek" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Csoportosítás" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Ügyfélszolgálat" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Kategória keresés" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Menedzser" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Csapat" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Csapat keresés" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Csapat neve..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Eset" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Eset kategória" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Eset csatorna" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Eset állapot" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Eset címke" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Eset csapat" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Az ügyfélszolgálat biztonságát segít kezelni." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Magas" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Magas prioritás" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "Azonosító" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "Az álnevet tartalmazó szülő rekord (pl. projekt) azonosítója" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Ikon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "A kivétel tevékenységet jelző ikon." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Ha be van jelölve, akkor az új üzenetek figyelmet igényelnek." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Ha be van jelölve, akkor néhány üzenetnél kézbesítési hiba lépett fel." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Ha be van jelölve, a partner üzenetet kap, amikor az eset ezt az állapotot " +"eléri." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "Folyamatban" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Követő" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Kanban állapot" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Állapot utoljára módosítva" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Utoljára módosította" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Utolsó módosítás dátuma" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Múlt héten" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Késésben lévő tevékenységek" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Alacsony" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Média mellékletek" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Közepes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Tagok" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Üzenet kézbesítési hiba" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Üzenetek" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Tevékenységem van vele" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Követett esetek" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Saját eseteim" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Név" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Új" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Legújabb" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Következő tevékenység határidő" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Következő tevékenység összefoglalója" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Következő tevékenység típusa" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Nincs tárgy" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Műveletek száma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Hibák száma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Kézbesítési hibás üzenetek száma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Esetek száma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Magas prioritású esetek száma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Felelős nélküli esetek száma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Ellátatlan esetek száma" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Nyitott" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"Annak a szálnak (rekordnak) az azonosítója, amelyhez a bejövő üzenetek " +"csatolva lesznek, akkor is, ha nem az adott szálra érkeztek válaszként. " +"Ennek beállítása esetén egyáltalán nem jönnek létre új rekordok." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Egyéb információk" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Szülő model" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Szülő rekord szál azonosító" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Az álnevet tartalmazó szülő model. Az álnév hivatkozást tartalmazó model nem " +"feltétlen azonos az alias_model_id-ben megadott modellel (pl. projekt " +"(parent_mode) és feladat (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Partner" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Partner neve" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Pivot elemzés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Annak beállítása, hogy ki küldhet be emailben üzenetet ehhez a " +"dokumentumhoz.\n" +"- mindenki: bárki küldhet be\n" +"- partnerek: csak a bejelentkezett partnerek küldhetnek be\n" +"- követők: csak a kapcsolódó dokumentum követői és a követő csatornák tagjai " +"küldhetnek be\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioritás" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Kész a következő állapotra" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "Rekord szál azonosítója" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Kapcsolódó esetek" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Kimutatás készítés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Felelős felhasználó" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Új eset beküldése" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Sorrend" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Megosztás" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" +"Az összes olyan rekdord mutatása, amelyhez a mai nap előtt lejáró " +"tevékenység kapcsolódik" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Állapot" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Állapot neve" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Állapotok" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Tevélenységeken alapuló állapot\n" +"Késésben: A határidő lejárt.\n" +"Mai: A határidő ma van.\n" +"Tervezett: Jövőben tevékenységek." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Tárgy" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Eset beküldése" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Címkék" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Csapat" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Csapat vezetője" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Csapattagok" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Csapatok" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"Ehhez a csatornához kapcsolódó email cím. A " +"beérkező emailek automatikusan a csatornához " +"rendelt új esetet hoznak létre." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"A model (Odoo dokumentum), amihez az álnév kapcsolódik. Ha a bejövő email " +"nem egy létező rekordhoz kapcsolódik, ezen modelnek (pl. projekt feladat) " +"megfelelő rekord jön létre." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"Az email álnév neve, pl. 'panasz', ha a panasz@example.odoo.com címre érkező " +"emaileket akarjuk feldolgozni" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Ha nincs ehhez az állapothoz kapcsolódó rekord, ez az állapot be lesz hajtva " +"kanban nézetben." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Állapot keresése" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Címkék keresése" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Címkék" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Aktív esetek száma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Esetek száma" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Azonosító" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Esetek" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Cím" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "nyitott" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Mai tevékenységek" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "A rekordra alkalmazott kivétel tevékenység típusa." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Felelős nélkül" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Ellátatlan" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Felhasználó" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Felhasználó: Saját esetek" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Felhasználók" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Nagyon magas" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Weboldal üzenetek" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Weboldal kommunikációs előzmények" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" + +#~ msgid "Configure domain name" +#~ msgstr "Domain név beállítása" + +#~ msgid "Date:" +#~ msgstr "Dátum:" + +#~ msgid "SMS Delivery error" +#~ msgstr "SMS kézbesítési hiba" + +#~ msgid "New Ticket" +#~ msgstr "Új eset" + +#~ msgid "View" +#~ msgstr "Nézet" + +#~ msgid "Alias domain" +#~ msgstr "Álnév domain" + +#~ msgid "Assign to" +#~ msgstr "Felelős" + +#~ msgid "Last Modified on" +#~ msgstr "Utoljára módosítva" + +#~ msgid "Main Attachment" +#~ msgstr "Elsődleges melléklet" + +#~ msgid "Owner" +#~ msgstr "Létrehozó" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "Az álnévre érkező emailekhez kapcsolódóan létrehozott rekordok felelőse. " +#~ "Ha ez a mező nincs beállítva, a rendszer az email feladója alapján " +#~ "próbálja meg beállítani a felelőst, vagy ha nincs az email címhez " +#~ "kapcsolódó felhasználó, akkor az Adminisztrátor lesz beállítva." + +#~ msgid "Number of messages which requires an action" +#~ msgstr "Műveletet igénylő üzenetek száma" + +#~ msgid "List of cc from incoming emails." +#~ msgstr "CC listája a bejövő emailekből." + +#~ msgid "Number of unread messages" +#~ msgstr "Olvasatlan üzenetek száma" + +#~ msgid "Unread Messages" +#~ msgstr "Olvasatlan üzenetek" + +#~ msgid "Unread Messages Counter" +#~ msgstr "Olvasatlan üzenetek száma" + +#~ msgid "" +#~ "
\n" +#~ " Category:" +#~ msgstr "" +#~ "
\n" +#~ " Kategória:" + +#~ msgid "" +#~ "
\n" +#~ " Stage:" +#~ msgstr "" +#~ "
\n" +#~ " Állapot:" + +#~ msgid "History" +#~ msgstr "Előzmények" + +#~ msgid "There are no tickets in your account." +#~ msgstr "Nincsenek esetek ehhez a fiókhoz." + +#~ msgid "" +#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/" +#~ "a' })" +#~ msgstr "" +#~ "${object.company_id.name} Eset hozzárendelés (Eset ${object.number or 'n/" +#~ "a'})" + +#~ msgid "" +#~ "\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been assigned to you.\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ "

Kedves ${object.user_id.name}!

\n" +#~ "

A ${object.number} eset felelőse te lettél.

\n" +#~ " " + +#~ msgid "Followers (Channels)" +#~ msgstr "Követők (csatornák)" + +#~ msgid "The ticket ${object.number} has been closed." +#~ msgstr "A ${object.number} eset lezárva." + +#~ msgid "The ticket ${object.number} stage has changed." +#~ msgstr "A ${object.number} eset állapota megváltozott." + +#~ msgid "Ticket Stages" +#~ msgstr "Állapotok" diff --git a/helpdesk_mgmt/i18n/it.po b/helpdesk_mgmt/i18n/it.po new file mode 100644 index 0000000000..e6b8d502af --- /dev/null +++ b/helpdesk_mgmt/i18n/it.po @@ -0,0 +1,2583 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2026-02-11 10:09+0000\n" +"Last-Translator: mymage \n" +"Language-Team: none\n" +"Language: it\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.15.2\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" +"Ticket nella categoria:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Ticket nella fase:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr " Nuovo" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Hello ,

\n" +"

Il ticket ti è stato " +"assegnato.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "Fase:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "Assegnatario" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "Cliente" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "Vista" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Categoria:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "Data chiusura:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "Data creazione:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Ultimo aggiornamento della fase:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Salve,\n" +"

Il ticket \"\" è stato chiuso.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Salve,

\n" +"

La fase del ticket \"\" è cambiata a .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Un dizionario Python che verrà valutato per fornire valori predefiniti " +"durante la creazione di nuovi record per questo alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Accetta email da" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Avviso accesso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Azione richiesta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Attivo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Ticket attivi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Attività" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Decorazione eccezione attività" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Stato attività" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Icona tipo attività" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Aggiungi Allegati" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "Campi aggiuntivi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Alias contatto sicurezza" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "Dominio alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "Nome dominio alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "E-mail alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nome alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "Stato alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "Stato alias valutato sull'ultimo messaggio ricevuto." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Modello con alias" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Tutto" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "Tutti i ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" +"Permetti la selezione di questa squadra durante la creazione di nuovo ticket " +"dal portale." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "In archivio" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Assegna a me" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Data Assegnazione" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Utente assegnato" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Numero allegati" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "Allegati" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "Assegna utente automaticamente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "Assegna ticket automaticamente" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "In attesa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloccato" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Di" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "Annulla" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Annullato" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categorie" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Categoria" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canale" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "Il Canale indica qual è l'origine di un ticket (telefonata, email...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canali" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "Categorie figlie" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "Scegliere o configurare un dominio personalizzato" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "Scegliere quali campi sono richiesti nel modulo portale" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Data Chiusura" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Scegli dal portale" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Chiuso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Data Chiusura" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Indice colore" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Entità commerciale" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Partner commerciale" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "Cronologia comunicazioni" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Aziende" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Azienda" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "Nome completo" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Impostazioni configurazione" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configurazione" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "Consulenti" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contatto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" +"Controlla se il ticket creati sono assegnati automaticamente all'utente." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Data creazione" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Creato da" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Creato il" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Fase attuale del ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Fase attuale di questo ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Messaggio personalizzato per il rifiuto" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Cliente" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "Email Cliente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL portale cliente" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Bacheca" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Predefinito" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Valori predefiniti" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Elimina" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Descrizione" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Nome visualizzato" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Visualizza pulsante nel modulo portale per consentire la chiusura del ticket " +"con questa fase come obiettivo." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "Visualizza nel portale" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Fatto" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplica" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "Conteggio duplicati" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "Duplicato di" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "Duplicato di" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "Duplica fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "Duplica ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "Duplica tracciamento" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "Duplicati" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Modifica" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Alias email" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Modello e-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "cc Email" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "Dominio e-mail es 'example.com' in 'odoo@example.com'" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "Abilita tracciamento duplica ticket." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "Abilita duplica tracciamento" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Minimizzato nel Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "Segui e commenta i tuoi ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Seguito da" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Seguito da (partner)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Icona Font Awesome es. fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "Funzionale" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Attività future" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Stabilisce l'ordine con cui visualizzare un elenco di ticket." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Raggruppa per" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "Instradamento HTTP" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "Forte" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "Hardware" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Ha un messaggio" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Assistenza clienti" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Cerca categoria assistenza clienti" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "E-mail notifica cambio stato assistenza clienti" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "E-mail notifica chiusura ticket assistenza clienti" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Responsabile assistenza clienti" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Team assistenza clienti" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Cerca team assistenza clienti" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nome team assistenza clienti..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Team assistenza clienti" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Ticket assistenza clienti" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categoria ticket assistenza clienti" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canale ticket assistenza clienti" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Ticket assistenza clienti creato" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Fase ticket assistenza clienti" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Etichetta ticket assistenza clienti" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Team ticket assistenza clienti" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Aiuta a gestire la sicurezza della tua assistenza clienti." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Priorità Alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID del record padre che contiene l'alias (esempio: progetto che contiene " +"l'alias di creazione dell'attività)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icona" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Icona per indicare un'attività eccezione." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Se selezionata, nuovi messaggi richiedono attenzione." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Se selezionata, alcuni messaggi hanno un errore di consegna." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Se impostato verrà mandata una mail al cliente quando il ticket raggiunge " +"questa fase." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Se impostato, questo contenuto verrà inviato automaticamente agli utenti non " +"autorizzati invece del messaggio predefinito." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "In corso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Segue" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "JSON che mappa gli ID tra un campo many2one ai secondi impiegati" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Stato Kanban" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "Laptop" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Ultimo aggiornamento fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Ultimo aggiornamento di" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Ultimo aggiornamento il" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Settimana Scorsa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Attività in ritardo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "Rilevamento arrivo in base a parte-locale" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "Team localizzazione" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Bassa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "Segna come duplicato" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Media Allegati" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Media" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Membri" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Errore di consegna messaggio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Messaggi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "Sposta i ticket duplicati a questa fase" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Le mie attività" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Scadenza mia attività" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "I ticket che seguo" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "I miei tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Nome" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nuovo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Scheda nuovo ticket (portale)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Il più recente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "Evento calendario attività successiva" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Scadenza prossima attività" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Riepilogo prossima attività" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Tipo prossima attività" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Nessun oggetto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Nessun ticket trovato." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Nessuno" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Numero" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Numero di azioni" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Numero di errori" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Numero di messaggi che richiedono un'azione" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Numero di messaggi con errore di consegna" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Numero di ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Numero di ticket con priorità alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Numero di ticket non assegnati" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Numero di ticket non gestiti" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Aperto" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "Ticket aperti" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "Apri ticket senza team" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"ID facoltativo di un thread (record) a cui verranno allegati tutti i " +"messaggi in arrivo, anche se non hanno risposto. Se impostato, disabiliterà " +"completamente la creazione di nuovi record." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Altro" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Altre informazioni" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "Categoria padre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Modello padre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "Percorso padre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "ID record thread padre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "Team padre" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "Nome team padre..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Modello padre che detiene l'alias. Il modello che contiene il riferimento " +"alias non è necessariamente il modello fornito da alias_model_id (esempio: " +"progetto (parent_model) e task (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Partner" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nome partner" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefono" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Analisi pivot" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Politica per inviare un messaggio sul documento utilizzando il mailgateway.\n" +"- chiunque: chiunque può inviare\n" +"- clienti: solo i clienti autenticati\n" +"- chi segue: solo chi segue il documento collegato o i membri dei seguenti " +"canali\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL accesso portale" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Priorità" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Ticket prioritari" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "Valutazioni" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Pronto per la prossima fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "ID thread record" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Respinto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Tickets correlati" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Rendicontazione" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Campo categoria richiesta nel portale assistenza clienti" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Campo team richiesto nel portale assistenza clienti" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "Campi obbligatori" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Utente responsabile" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Cerca fra tutti" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Cerca fra i numeri" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Cerca nel titolo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Token di sicurezza" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Seleziona team nel portale assistenza clienti" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Invia nuovo ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Sequenza" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Impostazioni" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Condividi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "Mostra nel portale" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Visualizza tutte le righe con l'azione successiva antecedente ad oggi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Mostra nel modulo del portale" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Software" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Team specifico che usa questa fase. Se vuoto tutti i team possono usarla" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nome fase" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Fasi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Stato in base alle attività\n" +"Scaduto: la data richiesta è trascorsa\n" +"Oggi: la data attività è oggi\n" +"Pianificato: attività future." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "Ora stato" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Oggetto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Invia Ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Etichetta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Etichette" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "Fase obiettivo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Team" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Team leader" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Membri del team" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Teams" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "Tecnico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"L'indirizzo email associato a questo canale. " +"Le nuove email ricevute creeranno automaticamente nuovi ticket da " +"assegnare al canale." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"Il modello (tipo documento Odoo) a cui corrisponde questo alias. Qualsiasi e-" +"mail in arrivo che non risponde a un record esistente causerà la creazione " +"di un nuovo record di questo modello (es. un task progetto)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"Il nome dell'alias email, ad es. 'lavori' se vuoi ricevere email per " +"" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" +"Il file selezionato (%sB) è superiore alla massima dimensione consentita " +"(%sB)." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "Il ticket {{object.number}} è stato chiuso." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "La fase del ticket {{object.number}} è cambiata." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Questa fase è minimizzata nella vista Kanban quando non ci sono record da " +"mostrare nella fase stessa." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" +"Questo ticket è un\n" +" duplicato di" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Ticket" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Assegnazione ticket" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Ticket creato" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Ricerca fase Ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Ricerca Tag Ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Tag Ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Conteggio ticket attivi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Conteggio ticket" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Ticket creato" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Numero Ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Ticket" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Titolo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Da fare" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Attività odierne" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Tipo di attività eccezione sul record." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Non assegnato" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Ticket non assegnati" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Non gestito" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Ticket non gestiti" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Utente" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Utente: Ticket Personali" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Utente: ticket squadra" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Utenti" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Molto alta" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Messaggi sito web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Storico comunicazioni sito web" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" +"Quando segnati come duplicati, i ticket verranno spostati in questa fase" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "Quando visualizzare i campi aggiuntivi nel modulo portale" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "Wifi" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "Bisogna impostare un duplicato valido!" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "alias" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "es. mycompany.com" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "Procedura guidata duplica ticket assistenza clienti" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Assegnazione ticket (Rif. {{object.number or 'n/" +"a' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Configura nome dominio" + +#~ msgid "Required Category" +#~ msgstr "Categoria richiesta" + +#~ msgid "Required Team" +#~ msgstr "Team richiesto" + +#~ msgid "Show teams form" +#~ msgstr "Mostra modulo squadre" + +#~ msgid "Attachments" +#~ msgstr "Allegati" + +#~ msgid "Assignee" +#~ msgstr "Assegnatario" + +#~ msgid "Close Date:" +#~ msgstr "Data chiusura:" + +#~ msgid "Customer" +#~ msgstr "Cliente" + +#~ msgid "Date:" +#~ msgstr "Data:" + +#~ msgid "Description" +#~ msgstr "Descrizione" + +#~ msgid "Message and communication history" +#~ msgstr "Cronologia messaggio e comunicazioni" + +#~ msgid "Stage:" +#~ msgstr "Fase:" + +#~ msgid "SMS Delivery error" +#~ msgstr "Errore consegna SMS" + +#~ msgid "New Ticket" +#~ msgstr "Nuovo Ticket" + +#~ msgid "" +#~ "

Hello ,

\n" +#~ "

The ticket has been " +#~ "assigned to you.

\n" +#~ " " +#~ msgstr "" +#~ "

Hello ,

\n" +#~ "

Il ticket ti è stato " +#~ "assegnato.

\n" +#~ " " + +#~ msgid "Stage:" +#~ msgstr "Fase:" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Salve,

\n" +#~ "

Il ticket \"\" è stato chiuso.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Salve,

\n" +#~ "

La fase del ticket \"\" è cambiata a .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Segui questo team di vendita per seguire automaticamente gli eventi " +#~ "associati agli utenti in questo team." + +#, python-format +#~ msgid "%s file exceed the maximum file size of %s." +#~ msgstr "Il file %s ha una dimensione superiore al massimo di %s." + +#, python-format +#~ msgid "File upload" +#~ msgstr "Carica file" + +#~ msgid "View" +#~ msgstr "Vista" + +#~ msgid "Alias domain" +#~ msgstr "Dominio alias" + +#~ msgid "Assign to" +#~ msgstr "Assegna a" + +#~ msgid "Dropdown menu" +#~ msgstr "Menu a tendina" + +#~ msgid "Last Modified on" +#~ msgstr "Ultima modifica il" + +#~ msgid "Main Attachment" +#~ msgstr "Allegato principale" + +#~ msgid "Owner" +#~ msgstr "Proprietario" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "Il proprietario dei record creati dopo aver ricevuto email con questo " +#~ "alias. Se questo campo non è impostato il sistema tenterà di trovare il " +#~ "proprietario corretto in base all'indirizzo del mittente (Da) oppure " +#~ "utilizzerà l'account amministratore se non viene trovato alcun utente di " +#~ "sistema per quell'indirizzo." + +#~ msgid "Toggle dropdown" +#~ msgstr "Attiva menu a tendina" + +#~ msgid "Number of messages which requires an action" +#~ msgstr "Numero di messaggi che richiedono un'azione" + +#~ msgid "List of cc from incoming emails." +#~ msgstr "Lista dei cc dalle email in entrata." + +#~ msgid "Number of unread messages" +#~ msgstr "Numero di messaggi non letti" + +#~ msgid "Unread Messages" +#~ msgstr "Messaggi non letti" + +#~ msgid "Unread Messages Counter" +#~ msgstr "Contatore messaggi non letti" + +#~ msgid "" +#~ "
\n" +#~ " Category:" +#~ msgstr "" +#~ "
\n" +#~ " Categoria:" + +#~ msgid "" +#~ "
\n" +#~ " Stage:" +#~ msgstr "" +#~ "
\n" +#~ " Fase:" + +#~ msgid "History" +#~ msgstr "Storico" + +#~ msgid "There are no tickets in your account." +#~ msgstr "Non ci sono ticket nel tuo account." + +#~ msgid "" +#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/" +#~ "a' })" +#~ msgstr "" +#~ "${object.company_id.name} Assegnazione Ticket (Ref ${object.number or 'n/" +#~ "a' })" + +#~ msgid "" +#~ "\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been assigned to you.\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ "

Ciao ${object.user_id.name},

\n" +#~ "

Ti è stato assegnato il ticket ${object.number}.

\n" +#~ " " + +#~ msgid "Followers (Channels)" +#~ msgstr "Followers (Canali)" + +#~ msgid "The ticket ${object.number} has been closed." +#~ msgstr "Il ticket ${object.number} è stato chiuso." + +#~ msgid "The ticket ${object.number} stage has changed." +#~ msgstr "La fase del ticket ${object.number} è cambiata." + +#~ msgid "Ticket Stages" +#~ msgstr "Fasi Ticket" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket,arch_db:helpdesk_mgmt.helpdesk_ticket_view_form +msgid "You cannot assign this ticket to yourself because you are not a member of the assigned team." +msgstr "Non puoi assegnarti questo ticket perché non sei un membro del team assegnato." diff --git a/helpdesk_mgmt/i18n/lv.po b/helpdesk_mgmt/i18n/lv.po new file mode 100644 index 0000000000..aaee4409b1 --- /dev/null +++ b/helpdesk_mgmt/i18n/lv.po @@ -0,0 +1,2071 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 18.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2025-12-17 22:14+0000\n" +"Last-Translator: myacc-pro \n" +"Language-Team: none\n" +"Language: lv\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=3; plural=(n % 10 == 0 || n % 100 >= 11 && n % 100 <= " +"19) ? 0 : ((n % 10 == 1 && n % 100 != 11) ? 1 : 2);\n" +"X-Generator: Weblate 5.10.4\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" +"Pieteikumu kategorijā:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Pieteikumu stadijā:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr " Jauns" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Sveiki ,

\n" +"

Jums ir piešķirts pieteikums .

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "Stadija:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "Atbildīgais" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "Klients" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "Skats" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Kategorija:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "Slēgšanas datums:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "Izveidošanas datums:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Pēdējā posma atjauninājums:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Sveiki,

\n" +"

Pieteikums \"\" bija noslēgts.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Sveiki,

\n" +"

Pieteikuma \"\" stadija tika mainīta uz .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Python vārdnīca, kas tiks novērtēta, lai piešķirtu noklusējuma vērtības, " +"veidojot jaunus ierakstus šim aliasam." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Pieņemt e-pastus no" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Piekļuves brīdinājums" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Nepieciešama Rīcība" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Aktīvs" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Aktīvie pieteikumi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Aktivitātes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Aktivitātes izņēmuma apzīmējums" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Aktivitātes statuss" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Aktivitātes veida ikona" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Pievienot pielikumus" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "Papildlauki" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Aliasa kontaktpersonu drošība" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "Aliasa domēns" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "Aliasa domēna nosaukums" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "Aliasa e-pasts" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Aliasa nosaukums" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "Aliasa statuss" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "Aliasa statuss novērtēts pēc pēdējās saņemtās ziņas." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Aliasa modelis" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Visi" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "Visi pieteikumi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "Atļaut izvēlēties šo komandu, veidojot jaunu pieteikumu portālā." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Arhivēts" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Piešķirt man" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Piešķiršanas datums" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Piešķirtais lietotājs" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Pielikumu skaits" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "Pielikumi" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "Automātiski piešķirt lietotāju" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "Automātiski piešķirt biļetes" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatars" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Gaida" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloķēts" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "Atcelt" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Atcelts" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Kategorijas" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Kategorija" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" + +#~ msgid "Attachments" +#~ msgstr "Pielikumi" + +#~ msgid "Assignee" +#~ msgstr "Piešķīrējs" + +#~ msgid "Close Date:" +#~ msgstr "Noslēgšanas datums:" + +#~ msgid "Customer" +#~ msgstr "Klients" + +#~ msgid "Date:" +#~ msgstr "Datums:" + +#~ msgid "Description" +#~ msgstr "Apraksts" + +#~ msgid "Message and communication history" +#~ msgstr "Ziņojumu un saziņas vēsture" diff --git a/helpdesk_mgmt/i18n/lv_LV.po b/helpdesk_mgmt/i18n/lv_LV.po new file mode 100644 index 0000000000..14a69b97e6 --- /dev/null +++ b/helpdesk_mgmt/i18n/lv_LV.po @@ -0,0 +1,1894 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 18.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2025-08-22 05:46+0000\n" +"Last-Translator: myacc-pro \n" +"Language-Team: none\n" +"Language: lv_LV\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=3; plural=(n % 10 == 0 || n % 100 >= 11 && n % 100 <= " +"19) ? 0 : ((n % 10 == 1 && n % 100 != 11) ? 1 : 2);\n" +"X-Generator: Weblate 5.10.4\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr " Jauns" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" diff --git a/helpdesk_mgmt/i18n/nl.po b/helpdesk_mgmt/i18n/nl.po new file mode 100644 index 0000000000..ce06571eed --- /dev/null +++ b/helpdesk_mgmt/i18n/nl.po @@ -0,0 +1,2339 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-07-16 10:58+0000\n" +"Last-Translator: Ronald Portier \n" +"Language-Team: none\n" +"Language: nl\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "Vragen in categorie" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Vraag in fase" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Categorie" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Meest recente aanpassing fase:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Een Python dictionary die geëvalueerd zal worden om standaard waardes te " +"genereren voor records die via deze alias worden aangemaakt." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Accepteer emails van" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Toegangswaarschuwing" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Actie nodig" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Actief" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Actieve vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Activiteiten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Exceptiedecoratie activiteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Fase van activiteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Icoon voor type activiteit" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Voeg bijlagen toe" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Contactsecurity alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Naam van alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Model van alias" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Alles" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" +"Sta selectie van dit team toe wanneer een vraag in het portaal wordt " +"aangemaakt." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Gearchiveerd" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Aan mezelf toekennen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Datum toegewezen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Toegekende gebruiker" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Aantal bijlagen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Wachtend" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Geblokkeerd" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Door" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Geannuleerd" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categorieën" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Categorie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Bron" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"De bron geeft aan waar een vraag vandaan komt (een telefoontje, een email...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Bronnen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Datum gesloten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Sluiten vanaf het portaal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Afgesloten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Datum afgesloten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Kleur Index" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Bedrijven" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Bedrijf" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Instellingen" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Instellingen" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contact" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Datum aangemaakt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Aangemaakt door" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Aangemaakt op" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Huidige fase van de vraag" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Huidige fase van deze vraag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Aangepast retourbericht" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Klant" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "Email van klant" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL voor klantportaal" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Dashboard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Standaard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Standaard waarden" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Verwijder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Beschrijving" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Weergave naam" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Toon knop in vraagformulier van portaal om deze vraag in deze fase af te " +"kunnen sluiten." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Gedaan" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Dupliceer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Bewerk" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "Email" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Email alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Email sjabloon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Email cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Ingevouwen in kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Volgers" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Volgers (relaties)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Awesome font icoon bijvoorbeeld fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Toekomstige activiteiten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Bepaalt de volgorde bij het tonen van een lijst vragen." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Groepeer op basis van" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Heeft bericht" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Zoek op categorie" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "Helpdeskbericht notificatie fase aangepast" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "Helpdeskbericht notificatie vraag afgesloten" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Helpdesk beheerder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Helpdesk team" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Zoek op helpdesk team" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Naam van helpdesk team..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Helpdesk teams" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Helpdesk vraag" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categorie helpdesk vraag" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Bron van helpdesk vraag" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Helpdesk vraag aangemaakt" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Fase helpdesk vraag" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Trefwoord helpdeskvraag" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdeskvragen team" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Helpt de helpdesk security te verzekeren." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Hoog" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Hoge prioriteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID van het bovenliggende record voor de alias (als voorbeeld: project dat de " +"taak bevat voor de aanmaak alias)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icoon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Icoon om een activiteit met een exceptie aan te duiden." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Indien aangevinkt dan zijn er berichten die uw aandacht behoeven." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Indien aangevinkt dan zijn er berichten met een afleverfout." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Indien aangevinkt zal een bericht naar de klant sturen wanneer de vraag deze " +"fase bereikt." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Indien aangevinkt dan zal deze inhoud automatisch naar niet geautoriseerde " +"gebruikers worden gestuurd in plaats van het standaard bericht." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "In behandeling" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Is volger" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Kanban fase" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Laatste aanpassing fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Laatst bijgewerkt door" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Laatst bijgewerkt op" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Afgelopen week" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Verlate activiteiten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Laag" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Media bijlagen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Midden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Leden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Bericht afleverfout" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Berichten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mijn activiteiten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Deadline voor mijn activiteit" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Vragen die ik volg" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mijn vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Naam" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nieuw" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Nieuwe vraagformulier (portaal)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Nieuwste" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Volgende deadline voor activiteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Samenvatting volgende activiteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Type volgende activiteit" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Geen onderwerp" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Geen vragen gevonden." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Geen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Nummer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Aantal acties" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Aantal fouten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Aantal berichten waarvoor actie nodig is" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Aantal berichten met afleverfout" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Aantal vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Aantal urgente vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Aantal vragen dat niet is toegewezen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Aantal niet opgepakte vragen" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Open" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"Optioneel ID van een thread (record) waaraan alle inkomende berichten zullen " +"worden gelinkt, zelfs als ze er niet op hebben geantwoord. Indien ingesteld " +"zal dit de aanmaak van nieuwe records volledig uitschakelen." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Overige gegevens" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Bovenliggend model" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Thread ID bovenliggend record" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Bovenliggend model dat de alias bevat. Het model dat de alias referentie " +"bevat is niet noodzakelijkerwijze het model gegeven door alias_model_id " +"(voorbeeld: project (parent_model) en taak (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Relatie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Relatienaam" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Draaitabel analyse" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Beleid voor het aanbieden van berichten bij een document via de email " +"gateway.\n" +"- iedereen: iedereen kan versturen\n" +"- relaties: alleen geautoriseerde relaties\n" +"- volgers: alleen volgers van het document of leden van volgende kanalen\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL voor portaaltoegang" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioriteit" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Urgente vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Klaar voor de volgende fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "Thread ID van record" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Afgewezen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Gerelateerde vragen" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Rapportage" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Verplicht categorieveld in helpdesk portaal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Verplicht teamveld in helpdeskportaal" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Verantwoordelijke gebruiker" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Zoek in alles" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Zoek in nummer" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Zoek in titel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Veiligheidstoken" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Selecteer team in helpdeskportaal" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Stuur een nieuwe vraag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Volgnummer" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Instellingen" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Delen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Toon alle records met eerstvolgende actiedatum voor vandaag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Toon in portaalformulier" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Programmatuur" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Specifiek team dat deze fase gebruikt. Indien leeg, beschikbaar voor alle " +"teams" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Fasenaam" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Fases" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Status gebaseerd op activiteiten\n" +"Verlaat: voorbij afgesproken datum\n" +"Vandaag: datum activiteit is vandaag\n" +"Gepland: komende activiteiten." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Onderwerp" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Vraag aanbieden" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Trefwoord" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Trefwoorden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Team" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Teamleider" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Teamleden" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Teams" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"Het email adres verbonden met dit kanaal. " +"Nieuwe emails zullen automatisch nieuwe " +"vragen aanmaken verbonden met het kanaal." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"Het model (soort Odoo document) waarmee de alias correspondeert. Enige " +"inkomende mail die geen antwoord is op een bestaand record zal resulteren in " +"de aanmaak van een nieuw record van dit model (bijvoorbeeld een projecttaak)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"Naam van de email alias, bijvoorbeeld 'banen' als je mails af wil handelen " +"voor " + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "Vraag {{object.number}} is afgesloten." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "De fase van vraag {{object.number}} is veranderd." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Deze fase is ingevouwen in de kanban weergave wanneer er geen records in die " +"fase te tonen zijn." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Vraag" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Toewijzing vraag" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Vraag aangemaakt" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Zoek op vraagfase" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Zoek op vraagtrefwoord" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Vraagtrefwoorden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Aantal actieve vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Aantal vragen" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Vraag aangemaakt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Vraagnummer" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Vragen" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Titel" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Te doen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Activiteiten vandaag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Type van exceptie activiteit op record." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Niet toegewezen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Niet toegewezen vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Nog niet opgepakt" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Nog niet opgepakte vragen" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Gebruiker" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Gebruiker: eigen vragen" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Gebruiker: team vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Gebruikers" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Zeer hoog" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Berichten van website" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Communicatiegeschiedenis van website" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "Wifi" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Toekenning vraag (nummer {{object.number or " +"'n.v.t.' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Stel domeinnaam in" + +#~ msgid "Required Category" +#~ msgstr "Verplichte categorie" + +#~ msgid "Required Team" +#~ msgstr "Verplicht team" + +#~ msgid "Show teams form" +#~ msgstr "Toon teamformulier" + +#~ msgid "Attachments" +#~ msgstr "Bijlagen" + +#~ msgid "Assignee" +#~ msgstr "Verantwoordelijke" + +#~ msgid "Close Date:" +#~ msgstr "Datum gesloten:" + +#~ msgid "Customer" +#~ msgstr "Klant" + +#~ msgid "Date:" +#~ msgstr "Datum:" + +#~ msgid "Description" +#~ msgstr "Beschrijving" + +#~ msgid "Message and communication history" +#~ msgstr "Overzicht van berichten en communicatie" + +#~ msgid "New Ticket" +#~ msgstr "Nieuwe vraag" + +#~ msgid "" +#~ "

Hello ,

\n" +#~ "

The ticket has been " +#~ "assigned to you.

\n" +#~ " " +#~ msgstr "" +#~ "

Hallo,

\n" +#~ "

De vraagis aan u toegewezen.

\n" +#~ " " + +#~ msgid "Stage:" +#~ msgstr "Fase:" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

De vraag \"\" is afgesloten.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

De fase van vraag \"\" is veranderd naar.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Volg dit verkoopteam om automatisch op de hoogte te blijven van zaken " +#~ "gerelateerd aan gebruikers van in team." + +#~ msgid "View" +#~ msgstr "Weergave" + +#~ msgid "Alias domain" +#~ msgstr "Domein voor alias" + +#~ msgid "Assign to" +#~ msgstr "Toekennen aan" + +#~ msgid "Dropdown menu" +#~ msgstr "Vervolgkeuze menu" + +#~ msgid "Last Modified on" +#~ msgstr "Laatst bijgewerkt op" + +#~ msgid "Main Attachment" +#~ msgstr "Belangrijkste bijlage" + +#~ msgid "Owner" +#~ msgstr "Eigenaar" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "De eigenaar van records aangemaakt door het afhandelen van berichten voor " +#~ "deze alias. Indien dit veld niet is ingesteld dan zal het systeem " +#~ "proberen de juiste eigenaar te bepalen aan de hand van de afzender (From " +#~ "adres), of zal het beheerders account gebruiken als geen systeemgebruiker " +#~ "voor dat adres wordt gevonden." + +#~ msgid "Toggle dropdown" +#~ msgstr "Dropdown switchen" diff --git a/helpdesk_mgmt/i18n/nl_NL.po b/helpdesk_mgmt/i18n/nl_NL.po new file mode 100644 index 0000000000..9b59a50193 --- /dev/null +++ b/helpdesk_mgmt/i18n/nl_NL.po @@ -0,0 +1,2339 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-02-07 20:34+0000\n" +"Last-Translator: Ronald Portier \n" +"Language-Team: none\n" +"Language: nl_NL\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 4.17\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "Vragen in categorie" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Vraag in fase" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Categorie" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Meest recente aanpassing fase:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Een Python dictionary die geëvalueerd zal worden om standaard waardes te " +"genereren voor records die via deze alias worden aangemaakt." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Accepteer emails van" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Toegangswaarschuwing" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Actie nodig" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Actief" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Actieve vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Activiteiten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Exceptiedecoratie activiteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Fase van activiteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Icoon voor type activiteit" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Voeg bijlagen toe" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Contactsecurity alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Naam van alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Model van alias" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Alles" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" +"Sta selectie van dit team toe wanneer een vraag in het portaal wordt " +"aangemaakt." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Gearchiveerd" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Aan mezelf toekennen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Datum toegewezen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Toegewezen aan" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Aantal bijlagen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Wachtend" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Geblokkeerd" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Door" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Geannulleerd" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categorieën" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Categorie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Bron" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"De bron geeft aan waar een vraag vandaan komt (een telefoontje, een email...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Bronnen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Datum gesloten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Sluiten vanaf het portaal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Afgesloten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Datum afgesloten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Kleur Index" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Bedrijven" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Bedrijf" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Instellingen" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Instellingen" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contact" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Datum aangemaakt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Aangemaakt door" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Aangemaakt op" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Huidige fase van de vraag" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Huidige fase van deze vraag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Aangepast retourbericht" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Klant" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "Email van klant" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL voor klantportaal" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Dashboard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Standaard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Standaard waarden" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Verwijder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Beschrijving" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Weergave naam" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Toon knop in vraagformulier van portaal om deze vraag in deze fase af te " +"kunnen sluiten." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Gedaan" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Dupliceer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Bewerk" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "Email" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Email alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Email sjabloon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Email cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Ingevouwen in kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Volgers" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Volgers (contacten)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Awesome font icoon bijvoorbeeld fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Toekomstige activiteiten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Bepaalt de volgorde bij het tonen van een lijst vragen." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Groepeer op basis van" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Heeft bericht" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Zoek op categorie" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "Helpdeskbericht notificatie fase aangepast" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "Helpdeskbericht notificatie vraag afgesloten" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Helpdesk beheerder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Helpdesk team" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Zoek op helpdesk team" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Naam van helpdesk team..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Helpdesk teams" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Helpdesk vraag" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categorie helpdesk vraag" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Bron van helpdesk vraag" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Helpdesk vraag aangemaakt" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Fase helpdesk vraag" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Trefwoord helpdeskvraag" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdeskvragen team" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Helpt de helpdesk security te verzekeren." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Hoog" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Hoge prioriteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID van het bovenliggende record voor de alias (als voorbeeld: project dat de " +"taak bevat voor de aanmaak alias)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icoon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Icoon om een activiteit met een exceptie aan te duiden." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Indien aangevinkt dan zijn er berichten die uw aandacht behoeven." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Indien aangevinkt dan zijn er berichten met een afleverfout." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Indien aangevinkt zal een bericht naar de klant sturen wanneer de vraag deze " +"fase bereikt." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Indien aangevinkt dan zal deze inhoud automatisch naar niet geautoriseerde " +"gebruikers worden gestuurd in plaats van het standaard bericht." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "In behandeling" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Is volger" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Kanban fase" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Laatste aanpassing fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Laatst bijgewerkt door" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Laatst bijgewerkt op" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Afgelopen week" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Verlate activiteiten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Laag" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Media bijlagen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Midden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Leden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Bericht afleverfout" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Berichten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mijn activiteiten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Deadline voor mijn activiteit" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Vragen die ik volg" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mijn vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Naam" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nieuw" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Nieuwe vraagformulier (portaal)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Nieuwste" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Volgende deadline voor activiteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Samenvatting volgende activiteit" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Type volgende activiteit" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Geen onderwerp" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Geen vragen gevonden." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Geen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Nummer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Aantal acties" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Aantal fouten" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Aantal berichten waarvoor actie nodig is" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Aantal berichten met afleverfout" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Aantal vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Aantal urgente vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Aantal vragen dat niet is toegewezen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Aantal vragen dat niet is toegewezen" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Open" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"Optioneel ID van een thread (record) waaraan alle inkomende berichten zullen " +"worden gelinkt, zelfs als ze er niet op hebben geantwoord. Indien ingesteld " +"zal dit de aanmaak van nieuwe records volledig uitschakelen." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Overige gegevens" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Bovenliggend model" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Thread ID bovenliggend record" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Bovenliggend model dat de alias bevat. Het model dat de alias referentie " +"bevat is niet noodzakelijkerwijze het model gegeven door alias_model_id " +"(voorbeeld: project (parent_model) en taak (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Contact" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Contact" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Draaitabel analyse" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Beleid voor het aanbieden van berichten bij een document via de email " +"gateway.\n" +"- iedereen: iedereen kan versturen\n" +"- relaties: alleen geautoriseerde contacten\n" +"- volgers: alleen volgers van het document of leden van volgende kanalen\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL voor portaaltoegang" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioriteit" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Urgente vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Klaar voor de volgende fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "Thread ID van record" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Afgewezen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Gerelateerde vragen" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Rapportage" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Verplicht categorieveld in helpdesk portaal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Verplicht teamveld in helpdeskportaal" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Verantwoordelijke gebruiker" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Zoek in alles" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Zoek in nummer" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Zoek in titel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Veiligheidstoken" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Selecteer team in helpdeskportaal" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Stuur een nieuwe vraag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Volgnummer" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Instellingen" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Delen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Toon alle records met eerstvolgende actiedatum voor vandaag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Toon in portaalformulier" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Programmatuur" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Specifiek team dat deze fase gebruikt. Indien leeg, beschikbaar voor alle " +"teams" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Fase" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Fasenaam" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Fases" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Status gebaseerd op activiteiten\n" +"Verlaat: voorbij afgesproken datum\n" +"Vandaag: datum activiteit is vandaag\n" +"Gepland: komende activiteiten." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Onderwerp" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Vraag aanbieden" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Trefwoord" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Trefwoorden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Team" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Teamleider" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Teamleden" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Teams" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"Het email adres verbonden met dit kanaal. " +"Nieuwe emails zullen automatisch nieuwe " +"vragen aanmaken verbonden met het kanaal." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"Het model (soort Odoo document) waarmee de alias correspondeert. Enige " +"inkomende mail die geen antwoord is op een bestaand record zal resulteren in " +"de aanmaak van een nieuw record van dit model (bijvoorbeeld een projecttaak)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"Naam van de email alias, bijvoorbeeld 'banen' als je mails af wil handelen " +"voor " + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "Vraag {{object.number}} is afgesloten." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "De fase van vraag {{object.number}} is veranderd." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Deze fase is ingevouwen in de kanban weergave wanneer er geen records in die " +"fase te tonen zijn." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Vraag" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Toewijzing vraag" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Vraag aangemaakt" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Zoek op vraagfase" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Zoek op vraagtrefwoord" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Vraagtrefwoorden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Aantal actieve vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Aantal vragen" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Vraag aangemaakt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Nummer" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Vragen" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Titel" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Te doen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Activiteiten vandaag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Type van exceptie activiteit op record." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Niet toegewezen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Niet toegewezen vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Niet toegewezen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Niet toegewezen vragen" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Gebruiker" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Gebruiker: eigen vragen" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Gebruiker: team vragen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Gebruikers" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Zeer hoog" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Berichten van website" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Communicatiegeschiedenis van website" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "Wifi" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Toekenning vraag (nummer {{object.number or " +"'n.v.t.' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Stel domeinnaam in" + +#~ msgid "Required Category" +#~ msgstr "Verplichte categorie" + +#~ msgid "Required Team" +#~ msgstr "Verplicht team" + +#~ msgid "Show teams form" +#~ msgstr "Toon teamformulier" + +#~ msgid "Attachments" +#~ msgstr "Bijlagen" + +#~ msgid "Assignee" +#~ msgstr "Verantwoordelijke" + +#~ msgid "Close Date:" +#~ msgstr "Datum gesloten:" + +#~ msgid "Customer" +#~ msgstr "Klant" + +#~ msgid "Date:" +#~ msgstr "Datum:" + +#~ msgid "Description" +#~ msgstr "Beschrijving" + +#~ msgid "Message and communication history" +#~ msgstr "Overzicht van berichten en communicatie" + +#~ msgid "New Ticket" +#~ msgstr "Nieuwe vraag" + +#~ msgid "" +#~ "

Hello ,

\n" +#~ "

The ticket has been " +#~ "assigned to you.

\n" +#~ " " +#~ msgstr "" +#~ "

Hallo,

\n" +#~ "

De vraagis aan u toegewezen.

\n" +#~ " " + +#~ msgid "Stage:" +#~ msgstr "Fase:" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

De vraag \"\" is afgesloten.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

De fase van vraag \"\" is veranderd naar.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Volg dit verkoopteam om automatisch op de hoogte te blijven van zaken " +#~ "gerelateerd aan gebruikers van in team." + +#~ msgid "View" +#~ msgstr "Weergave" + +#~ msgid "Alias domain" +#~ msgstr "Domein voor alias" + +#~ msgid "Assign to" +#~ msgstr "Toekennen aan" + +#~ msgid "Dropdown menu" +#~ msgstr "Vervolgkeuze menu" + +#~ msgid "Last Modified on" +#~ msgstr "Laatst bijgewerkt op" + +#~ msgid "Main Attachment" +#~ msgstr "Belangrijkste bijlage" + +#~ msgid "Owner" +#~ msgstr "Eigenaar" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "De eigenaar van records aangemaakt door het afhandelen van berichten voor " +#~ "deze alias. Indien dit veld niet is ingesteld dan zal het systeem " +#~ "proberen de juiste eigenaar te bepalen aan de hand van de afzender (From " +#~ "adres), of zal het beheerders account gebruiken als geen systeemgebruiker " +#~ "voor dat adres wordt gevonden." + +#~ msgid "Toggle dropdown" +#~ msgstr "Dropdown switchen" diff --git a/helpdesk_mgmt/i18n/pl.po b/helpdesk_mgmt/i18n/pl.po new file mode 100644 index 0000000000..223202b5b2 --- /dev/null +++ b/helpdesk_mgmt/i18n/pl.po @@ -0,0 +1,2225 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 15.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2022-08-10 10:07+0000\n" +"Last-Translator: Jacek Michalski \n" +"Language-Team: none\n" +"Language: pl\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=3; plural=n==1 ? 0 : n%10>=2 && n%10<=4 && (n%100<10 " +"|| n%100>=20) ? 1 : 2;\n" +"X-Generator: Weblate 4.3.2\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Witaj ,

\n" +"

Zgłoszenie zostało " +"przypisane do Ciebie.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Ostatnia aktualizacja etapu:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Akceptuj e-maile od" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Ostrzeżenie o dostępie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Wymagane działanie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" + +#~ msgid "View" +#~ msgstr "Wyświetl" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Witaj ,

\n" +#~ "

Zgłoszenie \"\" zostało zamknięte.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Witaj ,

\n" +#~ "

Zgłoszenie \"\" zostało zaktualizowane, a jego etap to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "
\n" +#~ " Category:" +#~ msgstr "" +#~ "
\n" +#~ " Kategoria:" + +#~ msgid "" +#~ "
\n" +#~ " Stage:" +#~ msgstr "" +#~ "
\n" +#~ " Etap:" + +#~ msgid "" +#~ "
\n" +#~ " Date:" +#~ msgstr "" +#~ "
\n" +#~ " Data:" + +#~ msgid "Number:" +#~ msgstr "Numer:" diff --git a/helpdesk_mgmt/i18n/pt.po b/helpdesk_mgmt/i18n/pt.po new file mode 100644 index 0000000000..9030c69bb3 --- /dev/null +++ b/helpdesk_mgmt/i18n/pt.po @@ -0,0 +1,2736 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-07-27 05:58+0000\n" +"Last-Translator: Peter Romão \n" +"Language-Team: none\n" +"Language: pt\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "Tickets na categoria:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Tickets no estado:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Categoria:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Última Atualização de Etapa:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Um dicionário Python que será avaliado para fornecer valores padrão ao criar " +"novos registos para este pseudónimo." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Aceitar Emails De" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Aviso de acesso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Ação Necessária" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Ativo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Tickets Ativos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Atividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Decoração de Exceção da Atividade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Estado da Atividade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Ícone de Tipo de Atividade" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Adicionar Anexos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Segurança do Alias do Contacto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nome Alternativo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Modelo Aliased" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Todos" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "Permitir selecionar esta equipa ao criar um novo ticket no portal." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Arquivado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Atribuir a mim" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Data de Atribuição" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Utilizador Designado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Nº de Anexos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "A Aguardar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloqueado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Por" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Cancelada" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categorias" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Categoria" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"O canal indica de onde vem a origem de um ticket (pode ser um telefonema, um " +"e-mail...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canais" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Data de Fecho" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Fechar a Partir do Portal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Fechado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Data de Fecho" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Índice de Cor" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Entidade Comercial" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Parceiro Comercial" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Empresas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Empresa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Ajustes de Configuração" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuração" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contacto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Data de Criação" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Criado por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Criado em" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Estado atual do ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Estado atual deste ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Mensagem Personalizada de E-mail Rejeitado" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Cliente" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "E-mail do Cliente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL do Portal do Cliente" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Painel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Padrão" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Valores Padrão" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Eliminar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Descrição" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Nome a Exibir" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Botão de exibição no formulário de ticket do portal para permitir o " +"fechamento do ticket com este estágio como destino." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Concluído" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplicar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Alias de Email" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Modelo de E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Email cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Retraído no Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Seguidores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Seguidores (Parceiros)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Ícone fonte awesome, por exemplo fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Atividades Futuras" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Confere ordem à sequência ao exibir uma lista de tickets." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Agrupar Por" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "Roteamento HTTP" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Tem Mensagem" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Pesquisar em Categorias de Helpdesk" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "E-mail de notificação do Mudança de Estado no Helpdesk" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "E-mail de notificação de Ticket Fechado no Helpdesk" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Gestor de Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Equipa de Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Pesquisar na Equipa de Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nome da Equipe de helpdesk..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Equipas de Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Ticket de Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categoria do Ticket de Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal do Ticket de Helpdesk" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Ticket de Helpdesk Criado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Etapa do Ticket de Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Etiqueta do Ticket de Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Equipa do Ticket de Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Ajuda-o a lidar com a segurança do seu helpdesk." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Prioridade Alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID do registo ascendente que contém o alias (exemplo: projeto que detém o " +"alias de criação da tarefa)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Ícone" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Ícone para indicar uma atividade de exceção." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Se marcado, há novas mensagens que pedem a sua atenção." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Se selecionado, algumas mensagens têm um erro de entrega." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Se definido, um e-mail será enviado ao cliente quando o ticket chegar a esta " +"etapa." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Se definido, este conteúdo será automaticamente enviado a utilizadores não " +"autorizados em vez da mensagem predefinida." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "Em Progresso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "É Seguidor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Estado de Kanban" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Última Atualização de Etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Última Atualização por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Última Atualização em" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Semana Passada" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Atividades em Atraso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Baixo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Anexos de Media" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Médio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Membros" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Erro de Entrega de Mensagem" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Mensagens" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "As Minhas Atividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Prazo Limite da Minha Atividade" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Tickets que Acompanho" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Meus Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Nome" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Novo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Novo formulário de ticket (portal)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Mais Recente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Deadline da Atividade Seguinte" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Resumo da Próxima Atividade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Tipo da Atividade Seguinte" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Nenhum assunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Nenhum ticket encontrado." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Nenhum(a)" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Número" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Número de Ações" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Número de erros" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Número de mensagens que requerem uma ação" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Número de mensagens com erro de entrega" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Número de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Número de tickets com prioridade alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Número de tickets não atribuídos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Número de tickets sem acompanhamento" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Aberto" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"Id opcional de um tópico (registo) ao qual todas as mensagens recebidas " +"serão anexadas, mesmo que não lhe tenham respondido. Se definido, a criação " +"de novos registos será completamente desativada." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Outro" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Outra Informação" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Modelo Ascendente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Id da Thread do Registo Ascendente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Modelo ascendente que contém o alias. O modelo que contém a referência do " +"alias não é necessariamente o modelo dado pelo alias_model_id (exemplo: " +"projeto (modelo_ascendente) e tarefa (modelo))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Parceiro" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nome do Parceiro" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefone" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Análise Pivot" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Política para enviar uma mensagem sobre o documento usando o mailgateway.\n" +"- todos: qualquer um pode escrever\n" +"- parceiros: somente parceiros autenticados\n" +"- seguidores: apenas seguidores do documento relacionado ou membros de " +"canais a seguidores\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL de Acesso ao Portal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioridade" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Tickets prioritários" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Pronto para o próximo estado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "Id do Fio de Comunicação do Registo" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Rejeitado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Tickets relacionados" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Relatórios" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Campo Categoria obrigatório no portal do Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Campo Equipa Obrigatória no portal do Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Utilizador Responsável" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Pesquisar em Tudo" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Pesquisar por Número" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Pesquisa por Título" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Código de Segurança" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Selecionar equipa no portal de Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Enviar um novo ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Sequência" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Definições" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Partilhar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Mostrar todos os registos cuja data de ação é anterior à atual" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Mostrar no formulário do portal" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Software" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Equipa específica que utiliza esta etapa. Se estiver vazio, todas as equipas " +"poderiam usar" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Estado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nome da Estado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Estados" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Estado com base nas atividades\n" +"Em atraso: A data limite foi ultrapassada\n" +"Hoje: A data da atividade é a atual\n" +"Planeado: Atividades futuras." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Assunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Submeter Ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Etiqueta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Etiquetas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Equipa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Líder de Equipa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Membros da Equipa" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Equipas" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"O endereço de e-mail associado a este canal. Novos e-mails recebidos criarão " +"automaticamente novos tickets atribuídos ao canal." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"O modelo (Odoo Document Kind) ao qual este alias corresponde. Qualquer e-" +"mail recebido que não responda a um registo existente causará a criação de " +"um novo registo deste modelo (p. ex., uma Tarefa de Projeto)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"O nome do pseudónimo de e-mail, ex.: 'jobs' se quiser receber emails para " +"" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "O ticket {{object.number}} foi fechado." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "O estado do ticket {{object.number}} mudou." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Esta etapa fica retraída na vista kanban quando não houverem registos nessa " +"etapa para apresentar." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Ticket" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Atribuição de Ticket" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Ticket Criado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Pesquisar Etapa do Ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Pesquisar Etiqueta do Ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Etiquetas de Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Contagem de tickets ativos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Contagem de tickets" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Ticket criado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Número do ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Tickets" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Título" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "A Fazer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Atividades do Dia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Tipo de atividade de exceção registada." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Não Atribuído" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Tickets Não atribuídos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Não atendido" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Tickets não atendidos" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Utilizador" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Utilizador: Tickets do Próprio" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Utilizador: Tickets da Equipa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Utilizadores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Muito Elevada" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Mensagens do Website" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Histórico de Comunicação do Website" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "Wi-Fi" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Atribuição de Ticket (Ref {{object.number or 'n/" +"a' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Configurar o nome de domínio" + +#~ msgid "Required Category" +#~ msgstr "Categoria Obrigatória" + +#~ msgid "Required Team" +#~ msgstr "Equipa Obrigatória" + +#~ msgid "Show teams form" +#~ msgstr "Mostrar formulário de equipas" + +#~ msgid "Attachments" +#~ msgstr "Anexos" + +#~ msgid "Assignee" +#~ msgstr "Responsável" + +#~ msgid "Close Date:" +#~ msgstr "Data de Fecho:" + +#~ msgid "Customer" +#~ msgstr "Cliente" + +#~ msgid "Date:" +#~ msgstr "Data:" + +#~ msgid "Description" +#~ msgstr "Descrição" + +#~ msgid "Message and communication history" +#~ msgstr "Histórico de mensagens e comunicação" + +#~ msgid "SMS Delivery error" +#~ msgstr "Erro de Envio de SMS" + +#~ msgid "New Ticket" +#~ msgstr "Novo Ticket" + +#~ msgid "" +#~ "

Hello ,

\n" +#~ "

The ticket has been " +#~ "assigned to you.

\n" +#~ " " +#~ msgstr "" +#~ "

Olá ,

\n" +#~ "

O ticket foi-lhe " +#~ "atribuído.

\n" +#~ " " + +#~ msgid "Stage:" +#~ msgstr "Estado:" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Olá ,

\n" +#~ "

O ticket \"\" foi fechado.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Olá ,

\n" +#~ "

O estado do ticket \"\" mudou para .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Siga esta equipa de vendas para monitorizar automaticamente os eventos " +#~ "associados com os utilizadores desta equipa." + +#, python-format +#~ msgid "%s file exceed the maximum file size of %s." +#~ msgstr "O arquivo %s excedeu o tamanho máximo de arquivo de %s." + +#, python-format +#~ msgid "File upload" +#~ msgstr "Envio de ficheiro" + +#~ msgid "View" +#~ msgstr "Ver" + +#~ msgid "Alias domain" +#~ msgstr "Nome alternativo de Domínio" + +#~ msgid "Assign to" +#~ msgstr "Atribuir a" + +#~ msgid "Dropdown menu" +#~ msgstr "Menu em lista vertical" + +#~ msgid "Last Modified on" +#~ msgstr "Última Modificação em" + +#~ msgid "Main Attachment" +#~ msgstr "Anexo Principal" + +#~ msgid "Owner" +#~ msgstr "Proprietário" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "O proprietário dos registos criados ao receber e-mails sobre este " +#~ "pseudónimo. Se este campo não for definido, o sistema tentará encontrar o " +#~ "proprietário correto baseado no endereço do remetente (De) ou utilizará a " +#~ "conta do Administrador se nenhum utilizador do sistema for encontrado " +#~ "para aquele endereço." + +#~ msgid "Toggle dropdown" +#~ msgstr "Alternar dropdown" + +#~ msgid "Number of messages which requires an action" +#~ msgstr "Número de mensagens que requerem uma ação" + +#~ msgid "List of cc from incoming emails." +#~ msgstr "Lista de cc de e-mails recebidos." + +#~ msgid "Number of unread messages" +#~ msgstr "Número de mensagens não lidas" + +#~ msgid "Unread Messages" +#~ msgstr "Mensagens Por Ler" + +#~ msgid "Unread Messages Counter" +#~ msgstr "Contador de Mensagens Não Lidas" + +#~ msgid "" +#~ "
\n" +#~ " Category:" +#~ msgstr "" +#~ "
\n" +#~ " Categoria:" + +#~ msgid "" +#~ "
\n" +#~ " Stage:" +#~ msgstr "" +#~ "
\n" +#~ " Etapa:" + +#~ msgid "History" +#~ msgstr "Histórico" + +#~ msgid "There are no tickets in your account." +#~ msgstr "Não há tickets na sua conta." + +#~ msgid "" +#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/" +#~ "a' })" +#~ msgstr "" +#~ "${object.company_id.name} Atribuição de Ticket (Refª ${object.number or " +#~ "'n/a' })" + +#~ msgid "" +#~ "\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been assigned to you.\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ "

Olá ${object.user_id.name},

\n" +#~ "

O ticket ${object.number} foi-lhe atribuído.

\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \"${object.company_id.name}\"\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been " +#~ "closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \"${object.company_id.name}\"\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Olá ${object.user_id.name},

\n" +#~ "

O ticket ${object.number} foi " +#~ "encerrado.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} stage has " +#~ "changed to ${object.stage_id.name}.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Olá ${object.user_id.name},

\n" +#~ "

A etapa do ticket ${object.number} " +#~ "mudou para ${object.stage_id.name}.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " ${object.company_id.phone}\n" +#~ " \n" +#~ " ${object.company_id.email}\n" +#~ " \n" +#~ " ${object.company_id.website}\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " " + +#~ msgid "Followers (Channels)" +#~ msgstr "Seguidores (Canais)" + +#~ msgid "The ticket ${object.number} has been closed." +#~ msgstr "O ticket ${objeto.número} foi fechado." + +#~ msgid "The ticket ${object.number} stage has changed." +#~ msgstr "A etapa do ticket ${object.number} mudou." + +#~ msgid "Ticket Stages" +#~ msgstr "Etapas de Tickets" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket,arch_db:helpdesk_mgmt.helpdesk_ticket_view_form +msgid "You cannot assign this ticket to yourself because you are not a member of the assigned team." +msgstr "Você não pode atribuir este ticket a si mesmo porque não é um membro da equipe designada." diff --git a/helpdesk_mgmt/i18n/pt_BR.po b/helpdesk_mgmt/i18n/pt_BR.po new file mode 100644 index 0000000000..bf7f644f0e --- /dev/null +++ b/helpdesk_mgmt/i18n/pt_BR.po @@ -0,0 +1,2442 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 11.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2025-05-13 23:24+0000\n" +"Last-Translator: Marcel Savegnago \n" +"Language-Team: none\n" +"Language: pt_BR\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 5.10.4\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" +"Chamados na categoria:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Chamados no estagio:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr " Novo" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Olá ,

\n" +"

O Chamado foi atribuído a " +"você.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "Visualizar" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Categoria:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Última Atualização de Estágio:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Um dicionário Python que será avaliado para fornecer valores padrão ao criar " +"novos registros para este alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Aceitar e-mails de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Aviso de acesso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Ação Necessária" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Ativo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Chamados ativos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Atividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Decoração de Exceção de Atividade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Situação da Atividade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Ícone do Tipo de Atividade" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Adicionar Anexos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Alias Contato Segurança" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "Domínio Alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "Nome de Domínio de Alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "Alias de E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nome Alternativo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "Status do Alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "Status do alias avaliado na última mensagem recebida." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Modelo com alias" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Tudo" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "Permitir selecionar esta equipe ao criar um novo chamado no portal." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Arquivado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Atribuir a mim" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Data de Atribuição" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Usuário atribuído" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Número de Anexos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "Anexos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Aguardando" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloqueado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Por" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Cancelado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categorias" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Categoria" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "Canal indica a origem do chamado (ligação telefônica, e-mail, etc.)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canais" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "Categorias Filhas" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Data Final" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Fechar do portal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Encerrado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Data de Encerramento" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Índice de Cor" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Entidade Comercial" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Parceiro Comercial" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Empresas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Empresa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "Nome Completo" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Configurações" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuração" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contato" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Data de Criação" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Criado por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Criado em" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Estágio do Chamado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Estágio atual deste chamado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Mensagem Retorno Personalizada" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Cliente" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "E-mail do Cliente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL do Portal do Cliente" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Painel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Padrão" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Valores Padrão" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Apagar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Descrição" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Nome Exibido" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Exibir botão no formulário de chamado no portal para permitir o fechamento " +"do chamado tendo esta etapa como alvo." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Concluído" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplicar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "Email" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Apelido de E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Modelo de E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Email cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "Domínio do e-mail, por exemplo, 'example.com' em 'odoo@example.com'" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Dobrado no Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "Acompanhe e comente seus chamados da central de ajuda" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Seguidores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Seguidores (Parceiros)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Ícone Fonte awesome e.x fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Atividades Futuras" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Fornece a ordem da sequência ao exibir uma lista de chamados." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Agrupar Por" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "Roteamento HTTP" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "Hardware" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Tem mensagem" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Central de Ajuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Buscar em Categorias da Central de Ajuda" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "E-mail de notificação de estágio alterado da Central de Ajuda" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "E-mail de Notificação de Chamado Fechado da Central de Ajuda" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Gerente da Central de Ajuda" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Equipe Central de Ajuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Buscar em Equipe da Central de Ajuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nome da equipe da Central de Ajuda..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Equipes" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categoria do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal do Chamado" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Chamado Criado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Estágio do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Marcador do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Equipe do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Auxilia a gerir a segurança do seu atendimento." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Alta Prioridade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID do registro pai que contém o alias (exemplo: projeto que contém o alias " +"de criação da tarefa)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Ícone" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Ícone para indicar uma atividade de exceção." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Se marcada, novas mensagens requerem sua atenção." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Se marcado, algumas mensagens têm um erro de entrega." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Se configurado, um e-mail será enviado ao cliente quando o chamado atingir " +"esta etapa." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Se definido, esse conteúdo será enviado automaticamente para usuários não " +"autorizados, em vez da mensagem padrão." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "Em Andamento" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "É Seguidor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "JSON que mapeia os IDs de um campo many2one para os segundos gastos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Estado Kanban" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "Notebooks" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Última Atualização de Estágio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Ultima Atualização por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Ultima Atualização em" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Última Semana" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Atividades Atrasadas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "Detecção de entrada baseada na parte local do e-mail" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Baixa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Mídias Anexadas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Média" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Membros" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Erro de entrega de mensagem" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Mensagens" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Minhas Atividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Prazo Final da Minha Atividade" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Chamados Seguidos por Mim" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Meus Chamados" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Nome" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Novo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Novo chamado do (portal)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Mais Recente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Próximo Prazo de Atividade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Relatório de Próximas Atividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Tipo da Próxima Atividade" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Sem Assunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Nenhum chamado encontrado." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Não" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Número" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Número de Ações" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Número de erros" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Número de mensagens que exigem ação" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Número de mensagens com erro de entrega" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Número de chamados" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Número de chamados de alta prioridade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Número de chamados não atribuídos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Número de chamados não atendidos" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Aberto" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"ID opcional de um tópico (registro) ao qual todas as mensagens recebidas " +"serão anexadas, mesmo que não tenham respondido. Se definido, isso " +"desabilitará completamente a criação de novos registros." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Outro" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Outras informações" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "Categoria Pai" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Modelo Superior" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "Caminho Pai" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "ID do tópico do registro superior" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Modelo pai que contém o alias. O modelo que contém a referência de alias não " +"é necessariamente o modelo fornecido por alias_model_id (exemplo: projeto " +"(modelo_pai) e tarefa (modelo))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Parceiro" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nome do Parceiro" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefone" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Análise Pivô" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Política para postar uma mensagem no documento usando o mailgateway.\n" +"- todos: todos podem postar\n" +"- parceiros: apenas parceiros autenticados\n" +"- seguidores: apenas seguidores do documento relacionado ou membros dos " +"canais seguintes\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL do Portal de Acesso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioridade" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Chamados Prioritários" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "Avaliações" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Pronto para o próximo estágio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "ID do Registro do tópico" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Rejeitado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Chamados Relacionados" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Relatórios" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Campo Categoria obrigatório no portal Central de Ajuda" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Campo Equipe obrigatório no portal Central de Ajuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Usuário Responsável" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Pesquisar em Tudo" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Pesquisar em Número" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Pesquisar no Título" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Token de Segurança" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Selecione a equipe no portal Central de Ajuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Enviar um novo chamado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Sequência" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Configurações" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Compartilhar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Exibir todos os registros com data da próxima ação anterior a hoje" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Mostrar no formulário do portal" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Software" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Equipe específica que utiliza esta etapa. Se estiver vazio, todas as equipes " +"poderão usar" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Estágio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nome do Estágio" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Estágios" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Status baseado em atividades\n" +"Em atraso: A data de vencimento já passou\n" +"Hoje: A data da atividade é hoje\n" +"Planejado: Atividades Futuras." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "Tempo de Status" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Assunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Enviar Chamado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Marcador" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Marcadores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Equipe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Líder Equipe" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Membros da Equipe" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Equipes" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"O endereço de e-mail associado a este canal. Novos e-mails recebidos criarão " +"automaticamente novos chamados atribuídos ao canal." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"O modelo (Odoo Document Kind) ao qual este alias corresponde. Qualquer e-" +"mail recebido que não responda a um registro existente causará a criação de " +"um novo registro deste modelo (por exemplo, uma Tarefa de Projeto)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"O nome do alias de e-mail, por ex. 'empregos' se você quiser receber e-mails " +"para " + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "O arquivo selecionado (%sB) excede o tamanho máximo permitido (%sB)." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "O chamado {{object.number}} foi fechado." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "A etapa do chamado {{object.number}} mudou." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Este estágio fica dobrado na visão Kanban quando não houver registros para " +"exibir." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Chamado" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Atribuição de Chamado" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Chamado Criado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Buscar Estágio do Chamado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Buscar Marcadores do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Marcadores do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Número de Chamados Ativos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Contagem de chamados" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Chamado Criado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Número do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Chamados" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Título" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "A Fazer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Atividades de Hoje" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Tipo de atividade de exceção registrada." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Não Atribuído" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Chamados não Atribuídos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Não Atendido" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Chamados não Atendidos" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Usuário" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Usuário: Chamados Pessoais" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Usuário: Chamados da equipe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Usuários" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Muito Alta" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Rede" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Mensagens do Website" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Histórico de comunicação do website" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "WiFi" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Atribuição de chamado (Ref {{object.number ou 'n/" +"a' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Configurar nome dominio" + +#~ msgid "Required Category" +#~ msgstr "Categoria Requerida" + +#~ msgid "Required Team" +#~ msgstr "Time Requerido" + +#~ msgid "Show teams form" +#~ msgstr "Mostrar formulário das equipes" + +#~ msgid "Attachments" +#~ msgstr "Anexos" + +#~ msgid "Assignee" +#~ msgstr "Proprietário" + +#~ msgid "Close Date:" +#~ msgstr "Data Final:" + +#~ msgid "Customer" +#~ msgstr "Cliente" + +#~ msgid "Date:" +#~ msgstr "Data:" + +#~ msgid "Description" +#~ msgstr "Descrição" + +#~ msgid "Message and communication history" +#~ msgstr "Histórico de mensagens e comunicações" + +#~ msgid "Stage:" +#~ msgstr "Estágio:" + +#~ msgid "SMS Delivery error" +#~ msgstr "Erro de Entrega de SMS" + +#~ msgid "New Ticket" +#~ msgstr "Novo Chamado" + +#~ msgid "" +#~ "

Hello ,

\n" +#~ "

The ticket has been " +#~ "assigned to you.

\n" +#~ " " +#~ msgstr "" +#~ "

Olá, ,

\n" +#~ "

O chamado foi " +#~ "atribuído a você.

\n" +#~ " " + +#~ msgid "Stage:" +#~ msgstr "Estagio:" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

O chamado \"\" foi fechado.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

O chamado \"\" estagio foi alterado para .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Siga esta equipe de vendas para rastrear automaticamente os eventos " +#~ "associados aos usuários desta equipe." + +#, python-format +#~ msgid "%s file exceed the maximum file size of %s." +#~ msgstr "O arquivo %s excede o tamanho máximo de arquivo de %s." + +#, python-format +#~ msgid "File upload" +#~ msgstr "Enviar arquivo" + +#~ msgid "View" +#~ msgstr "Ver" + +#~ msgid "Alias domain" +#~ msgstr "Apelido dominio" + +#~ msgid "Assign to" +#~ msgstr "Atribuído a" + +#~ msgid "Dropdown menu" +#~ msgstr "Menu Suspenso" + +#~ msgid "Last Modified on" +#~ msgstr "Última Modificação em" + +#~ msgid "Main Attachment" +#~ msgstr "Anexo Principal" + +#~ msgid "Owner" +#~ msgstr "Proprietário" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "O proprietário dos registros criados ao receber e-mails neste alias. Se " +#~ "este campo não estiver definido, o sistema tentará encontrar o " +#~ "proprietário correto com base no endereço do remetente (De) ou usará a " +#~ "conta de Administrador se nenhum usuário do sistema for encontrado para " +#~ "esse endereço." + +#~ msgid "Toggle dropdown" +#~ msgstr "Alternar menu suspenso" + +#~ msgid "Number of messages which requires an action" +#~ msgstr "Número de mensagens que requerem uma ação" + +#~ msgid "Number of unread messages" +#~ msgstr "Número de mensagens não lidas" + +#~ msgid "Unread Messages" +#~ msgstr "Mensagens Não Lidas" + +#~ msgid "Unread Messages Counter" +#~ msgstr "Contador de Mensagens Não Lidas" + +#, fuzzy +#~ msgid "" +#~ "
\n" +#~ " Category:" +#~ msgstr "" +#~ "
\n" +#~ " Categoria:" + +#, fuzzy +#~ msgid "" +#~ "
\n" +#~ " Stage:" +#~ msgstr "" +#~ "
\n" +#~ " Estágio:" + +#~ msgid "History" +#~ msgstr "Histórico" + +#~ msgid "There are no tickets in your account." +#~ msgstr "Não há chamados na sua conta." + +#~ msgid "" +#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/" +#~ "a' })" +#~ msgstr "" +#~ "${object.company_id.name} Chamado Atribuído (Ref ${object.number or 'n/" +#~ "a' })" + +#, fuzzy +#~ msgid "" +#~ "\n" +#~ "

Hello ${object.user_id.name},

\n" +#~ "

The ticket ${object.number} has been assigned to you.\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ "

Olá ${object.user_id.name},

\n" +#~ "

O chamado ${object.number} foi atribuído a você.

\n" +#~ " " + +#~ msgid "Followers (Channels)" +#~ msgstr "Seguidores (Canais)" + +#~ msgid "The ticket ${object.number} has been closed." +#~ msgstr "O ticket ${object.number} foi fechado." + +#~ msgid "The ticket ${object.number} stage has changed." +#~ msgstr "O estágio do ticket ${object.number} foi alterado." + +#~ msgid "Ticket Stages" +#~ msgstr "Estágios do Chamado" + +#~ msgid "Todo tickets" +#~ msgstr "Chamados para Atender" + +#~ msgid "Assigned user image" +#~ msgstr "Imagem de usuário atribuída" + +#~ msgid "If checked new messages require your attention." +#~ msgstr "Se marcada, novas mensagens requerem sua atenção." + +#~ msgid "Overdue" +#~ msgstr "Atrasado" + +#~ msgid "Partner Id" +#~ msgstr "Id do Parceiro" + +#~ msgid "Planned" +#~ msgstr "Planejado" + +#~ msgid "Today" +#~ msgstr "Hoje" diff --git a/helpdesk_mgmt/i18n/ru.po b/helpdesk_mgmt/i18n/ru.po new file mode 100644 index 0000000000..a34bd2dbfa --- /dev/null +++ b/helpdesk_mgmt/i18n/ru.po @@ -0,0 +1,1892 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 18.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: Automatically generated\n" +"Language-Team: none\n" +"Language: ru\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=3; plural=n%10==1 && n%100!=11 ? 0 : n%10>=2 && " +"n%10<=4 && (n%100<10 || n%100>=20) ? 1 : 2;\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" diff --git a/helpdesk_mgmt/i18n/sk.po b/helpdesk_mgmt/i18n/sk.po new file mode 100644 index 0000000000..5c1c7b0440 --- /dev/null +++ b/helpdesk_mgmt/i18n/sk.po @@ -0,0 +1,2467 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 17.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2026-04-08 13:54+0000\n" +"Last-Translator: Peter Dovicovic \n" +"Language-Team: none\n" +"Language: sk\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=3; plural=(n==1) ? 0 : (n>=2 && n<=4) ? 1 : 2;\n" +"X-Generator: Weblate 5.15.2\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "Tikety v kategórií:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Tikety v štádiu:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr " Nový" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Dobrý deň ,

\n" +"

Tiket vám bol pridelený.

" +"\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "Fáza:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "Riešiteľ" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "Zákazník" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "View" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Kategória:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "Dátum uzavretia:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "Dátum vytvorenia:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Posledná Aktualizácia Fázy:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
" +"\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
" +"\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Dobrý deň ,

\n" +"

Tiket \"\" bol uzavretý.

\n" +"
\n" +"
" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
" +"\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
" +"\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Dobrý deň ,

\n" +"

Fáza tiketu \"\" sa zmenila na .

\n" +"
\n" +"
" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
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\n" +" " + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Pythónový slovník, ktorý sa vyhodnotí tak, aby poskytoval predvolené hodnoty " +"pri vytváraní nových záznamov pre tento alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Prijať e-maily od" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Upozornenie na prístup" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Vyžaduje sa akcia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Akívny" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Aktívne tiket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Dekorácia Výnimky Aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Fáza Aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Ikona Typu Aktivity" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Pridať Prílohu" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "Doplnkové polia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Alias Kontaktu Bezpečnosti" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "Doména Aliasu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "Meno Domény Aliasu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "E-mail Aliasu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Meno Aliasu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "Stav Aliasu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "Stav aliasu sa hodnotí pri poslednej prijatej správe." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Model Aliasu" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Všetko" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "Všetky tikety" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "Povoliť výber tohto tímu pri vytváraní nového tiketu na portáli." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Archivované" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Priraď mi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Dátum Priradenia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Priradený používateľ" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Počet Príloh" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "Prílohy" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "Automaticky priradiť používateľa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "Automaticky priraďovať tikety" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Čakajúce" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Zablokované" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "od" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "Zrušiť" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Zrušené" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Kategórie" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Kategória" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Kanál" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "Kanál uvádza, odkiaľ pochádza tiket (môže to byť telefonát, e-mail...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Kanály" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "Podkategórie" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "Vyberte alebo nastavte vlastnú doménu" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "Vyberte, ktoré polia sú povinné vo formulári portálu" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Dátum Uzavretia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Zavirieť na Protály" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Zavreté" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Dátum Uzavretia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Index farby" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Obchodný Subjekt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Obchodný Partner" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "História komunikácie" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Spoločnosti" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Spoločnosť" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "Úplný názov" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Nastavenia Konfigurácie" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Konfigurácia" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "Konzultanti" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Kontakt" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "Určuje, či sa vytvorené tikety automaticky priradia používateľovi." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Dátum vytvorenia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Vytvoril" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Vytvorené dňa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Aktuálna fáza tiketu" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Aktuálna fáza tohto tiketu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Vlastná vrátená správa" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Zákazník" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "E-mail zákazníka" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "Adresa URL zákazníckeho portálu" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Dashboard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Predvolené" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Predvolené hodnoty" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Vymazať" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Popis" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Zobrazovaný názov" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Zobrazte tlačidlo vo formulári tiketu portálu, aby ste umožnili zatvorenie " +"tiketu s touto fázou ako cieľom." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "Zobrazené v portáli" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Hotové" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplikovať" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "Počet duplicít" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "Duplikát" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "Duplikát" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "Fáza pre duplikáty" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "Duplicitné tikety" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "Sledovanie duplicít" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "Duplicity" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Upraviť" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Alias e-mailu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Template e-mailu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "E-mailová kópia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "Doména e-mailu napr. 'example.com' v 'odoo@example.com'" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "Povoliť sledovanie duplicitných tiketov." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "Povoliť sledovanie duplicít" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Zložené v Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "Sledujte a komentujte svoje helpdesk tikety" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Sledovatelia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Sledovatelia (Partneri)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Font awesome ikona napr. fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "Funkčné" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Budúce aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Udáva poradie poradia pri zobrazení zoznamu tiketov." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Zoskupiť podľa" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "HTTP smerovanie" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "Náročné" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "Hardvér" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Má Správu" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Helpdesk Vyhľadávanie kategórií" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "Helpdesk e-mail pre oznámenia o zmene fázy" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "Helpdesk e-mail pre oznámenia na uzavreté tikety" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Helpdesk manažér" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Helpdesk tím" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Helpdesk vyhľadávanie tímov" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Helpdesk názov tímu..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Helpdesk tímy" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Helpdesk tiket" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Helpdesk kategória tiketu" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Helpdesk kanál tiketu" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Helpdesk tiket vytvorený" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Helpdesk fáza tiketu" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Helpdesk štítok tiketu" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdesk tím tiketu" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Pomáha vám zvládnuť bezpečnosť vášho helpdesku." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Vysoký" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Výsoká Priorita" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID nadradeného záznamu obsahujúceho alias (príklad: projekt obsahujúci alias " +"vytvorenia úlohy)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Ikona" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Ikona na označenie výnimočnú aktivitu." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Ak je začiarknuté, nové správy vyžadujú Vašu pozornosť." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Ak je začiarknuté, niektoré správy majú chybu doručenia." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Ak je nastavené, zákazníkovi sa odošle e-mail, keď tiket dosiahne tento krok." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Ak je nastavené, tento obsah sa automaticky odošle neoprávneným používateľom " +"namiesto predvolenej správy." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "Prebiehajúce" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Je sledovateľ" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "JSON, ktorý mapuje ID z poľa many2one na počet strávených sekúnd" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Fáza kanbanu" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "Notebooky" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Aktualizácia poslednej fázy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Naposledy aktualizované používateľom" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Naposledy aktualizované dňa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Minulý týždeň" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Neskoré aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "Detekcia prichádzajúcich na základe miestnej časti" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "Lokalizačný tím" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Nízky" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "Označiť ako duplikát" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Prílohy médií" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Stredný" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Členovia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Chyba doručenia správy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Správy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "Presunúť duplicitné tikety do tejto fázy" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Moje aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Deadliny mojich aktivít" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Tikety ktoré sledujem" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Moje tikety" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Meno" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nové" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Nový tiket od (portál)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Najnovšie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "Kalendárna udalosť ďalšej aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Deadline ďalšej aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Súhrn ďalšej aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Typ ďalšej aktivity" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Žiaden Subjekt" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Žiadne tikety nájdené." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Žiadne" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Počet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Počet akcií" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Počet chýb" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Počet správ vyžadujúcich akciu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Počet správ s chybou doručenia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Počet tiketov" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Počet tiketov s vysokou prioritou" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Počet nepriradených tiketov" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Počet nezačatých tiketov" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Otvorený" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "Otvorené tikety" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "Otvorené tikety bez tímu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"Voliteľné ID vlákna (záznamu), ku ktorému budú pripojené všetky " +"prichádzajúce správy, aj keď naň neodpovedali. Ak je nastavené, úplne " +"zakážete vytváranie nových záznamov." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Iné" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Ďalšie informácie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "Nadradená kategória" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Rodičovský model" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "Nadradená cesta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "ID vlákna rodičovského záznamu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "Nadradený tím" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "Názov nadradeného tímu..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Rodičovský model s aliasom. Model obsahujúci odkaz na alias nemusí byť " +"nevyhnutne model daný alias_model_id (príklad: projekt (rodičovský model) a " +"úloha (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Partner" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Meno partnera" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefónne číslo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Kontingenčná analýza" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Zásady uverejňovania správy v dokumente pomocou e-mailovej brány.\n" +"- každý: každý môže uverejňovať príspevky\n" +"- partneri: iba overení partneri\n" +"- sledovatelia: iba sledovatelia súvisiaceho dokumentu alebo členovia " +"nasledujúcich kanálov\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL adresa prístupu k portálu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Priorita" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Prioritné tikety" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "Hodnotenia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Pripravené na ďalšiu fázu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "Zaznamenať ID vlákna" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Odmietnuté" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Súvisiace tikety" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Reporting" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Povinné pole Kategória na portáli Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Povinné pole Tím na portáli Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "Povinné polia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Zodpovedný používateľ" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Hľadať všade" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Hľadať v počte" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Hľadať v názve" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Bezpečnostný token" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Vyberte tím na portáli Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Odoslať nový tiket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Sekvencia" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Nastavenia" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Zdielať" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "Zobraziť v portáli" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Zobraziť všetky záznamy, ktorých dátum ďalšej akcie je pred dneškom" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Zobraziť vo formuláry portálu" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Softvér" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Špecifický tím, ktorý používa túto fázu. Ak je prázdny, môžu ho použiť " +"všetky tímy" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Fáza" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Názov fázy" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Fázy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Stav na základe aktivít\n" +"Po splatnosti: Termín splatnosti už uplynul\n" +"Dnes: Dátum aktivity je dnes\n" +"Plánované: Budúce aktivity." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "Čas v stave" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Predmet" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Odoslať tiket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Štítok" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Štítky" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "Cieľová fáza" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Tím" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Vodca tímu" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Členovia tímu" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Tímy" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "Technické" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"E-mailová adresa spojená s týmto kanálom. " +"Nové prijaté e-maily automaticky vytvoria " +"nové vstupenky priradené ku kanálu." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"Model (druh dokumentu Odoo), ktorému tento alias zodpovedá. Každý " +"prichádzajúci e-mail, ktorý neodpovedá na existujúci záznam, spôsobí " +"vytvorenie nového záznamu tohto modelu (napr. projektová úloha)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"Názov e-mailového aliasu, napr. „pomoc“, ak chcete zachytiť e-maily pre " +"" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "Vybraný súbor (%sB) prekračuje maximálnu povolenú veľkosť súboru (%sB)." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "Nový tiket {{object.number}} bol uzavretý." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "Fáza tiketu {{object.number}} sa zmenila." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Táto fáza je v zobrazení kanban zložená, keď v tejto fáze nie sú žiadne " +"záznamy na zobrazenie." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" +"Tento tiket je\n" +" duplikátom" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Tiket" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Pridelenie tiketu" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Tiket vytvorený" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Vyhľadávanie fáz tiketov" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Vyhľadávanie štítkov tiketov" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Štítky tiketov" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Počet aktívnych tiketov" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Počet tiketov" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Tiket vytvorený" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Číslo tiketu" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Tikety" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Názov" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Zoznam úloh" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Dnešné aktivity" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Typ zaznamenanej výnimočnej aktivity." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Nepriradené" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Nepriradené tikety" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Nezačaté" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Nezačaté tikety" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Používateľ" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Používateľ: osobné tikety" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Používateľ: tikety tímu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Používatelia" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Veľmi vysoký" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Správy z webu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "História komunikácie na webe" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "Po označení ako duplikát budú tikety presunuté do tejto fázy" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "Či sa majú vo formulári portálu zobrazovať doplnkové polia" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "Wifi" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "Musíte nastaviť platný duplikát!" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "alias" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "napr. mojafirma.sk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "Sprievodca duplikáciou helpdesk tiketu" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Pridelenie tiketov (Ref {{object.number or 'n/" +"a' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Nakonfigurujte názov domény" + +#~ msgid "Required Category" +#~ msgstr "Požadovaná kategória" + +#~ msgid "Required Team" +#~ msgstr "Požadovaný tím" + +#~ msgid "Show teams form" +#~ msgstr "Zobraziť formulár tímov" + +#~ msgid "Attachments" +#~ msgstr "Prílohy" + +#~ msgid "Assignee" +#~ msgstr "Priradená osoba" + +#~ msgid "Close Date:" +#~ msgstr "Dátum Uzavretia:" + +#~ msgid "Customer" +#~ msgstr "Zákazník" + +#~ msgid "Date:" +#~ msgstr "Dátum:" + +#~ msgid "Description" +#~ msgstr "Popis" + +#~ msgid "Message and communication history" +#~ msgstr "História správ a komunikácií" + +#~ msgid "New Ticket" +#~ msgstr "Nový tiket" + +#~ msgid "" +#~ "

Hello ,

\n" +#~ "

The ticket has been " +#~ "assigned to you.

\n" +#~ " " +#~ msgstr "" +#~ "

Dobrý deň

\n" +#~ "\n" +#~ "……………

Tiketbol ku Vám pripradený.

\n" +#~ "\n" +#~ "…………\n" +#~ " " + +#~ msgid "Stage:" +#~ msgstr "Fáza:" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Dobrý deň

\n" +#~ "\n" +#~ "……………

Tiketbol ku Vám pripradený.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Dobrý deň ,

\n" +#~ "

Stav tiketu \"\" bol zmenený na .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Sledujte tento obchodný tím a automaticky sledujte udalosti spojené s " +#~ "používateľmi tohto tímu." + +#, python-format +#~ msgid "%s file exceed the maximum file size of %s." +#~ msgstr "%s súbor presahuje maximálnu veľkosť %s." + +#, python-format +#~ msgid "File upload" +#~ msgstr "Nahranie súboru" diff --git a/helpdesk_mgmt/i18n/sv.po b/helpdesk_mgmt/i18n/sv.po new file mode 100644 index 0000000000..249a984711 --- /dev/null +++ b/helpdesk_mgmt/i18n/sv.po @@ -0,0 +1,2500 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2025-09-19 09:17+0000\n" +"Last-Translator: jakobkrabbe \n" +"Language-Team: none\n" +"Language: sv\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.10.4\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "Ärenden i kategori:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Ärenden i skede:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr " Ny" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Hej ,

\n" +"

Ärendet har blivit tilldelat " +"till dig.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "Läge:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "Övertagare" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "Kund" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "Vy" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Kategori:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "Stängningsdatum:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "Skapaddatum:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Sista lägesuppdatering:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hej ,

\n" +"

Ärendet \"\" har avslutats.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hej ,

\n" +"

Ärendet \"\" har ändrat steg till .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"En Python-ordlista som utvärderas för att ange standardvärden när nya poster " +"skapas för detta alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Acceptera e-postmeddelanden från" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Varning för åtkomst" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Åtgärder krävs" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Aktiv" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Aktiva ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Aktiviteter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Aktivitet Undantag Dekoration" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Aktivitet Läge" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Aktivitetstyp Ikon" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Lägg till bilagor" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Alias Kontakt Säkerhet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "Alias Domän" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "Alias-domännamn" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "Alias e-post" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Alias-namn" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "Alias Status" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "Aliasstatus som bedömdes vid det senast mottagna meddelandet." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Aliasmodell" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Alla" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "Alla ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" +"Gör det möjligt att välja detta team när du skapar ett nytt ärende i " +"portalen." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Arkiverad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Tilldela till mig" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Tilldelat datum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Tilldelad användare" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Antal bifogade filer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "Bilagor" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Avvaktar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Blockerad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Av" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Avbruten" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Kategorier" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Kategori" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Kanal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"Kanal anger varifrån källan till ett ärende kommer (det kan vara ett " +"telefonsamtal, ett e-postmeddelande ...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Kanaler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "Kategorier för barn" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Stängningsdatum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Stäng från portalen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Stängt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Stängt datum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Färgindex" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Kommersiell enhet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Kommersiell partner" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "Kommunikationens historia" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Företag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Företag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "Fullständigt namn" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Konfigureringsinställningar" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Konfiguration" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Kontakt" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Skapa datum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Skapad av" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Skapad på" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Aktuellt skede av ärende" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Aktuellt skede av detta ärende" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Anpassat studsmeddelande" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Kund" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "E-post från kund" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL för kundportal" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Instrumentpanel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Standard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Standardvärden" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Radera" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Beskrivning" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Visningsnamn" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Visa knappen i portalens ärendeformulär för att kunna stänga ärendet med " +"detta steg som mål." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "Visas i portalen" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Klar" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Duplicera" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Redigera" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "E-post" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Alias för e-post" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Mall för e-post" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "E-post cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "E-postdomän, t.ex. \"example.com\" i \"odoo@example.com" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Fälld i Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "Följ och kommentera dina helpdeskärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Följare" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Följare (Partners)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Font awesome-ikon, t.ex. fa-tasks" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "Funktionell" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Framtida aktiviteter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Anger ordningsföljden vid visning av en lista med ärenden." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Grupp av" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "HTTP-routning" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "Hård" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "Hårdvara" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Har meddelande" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Helpdesk Kategori Sök" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "E-postmeddelande från Helpdesk om ändrad fas" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "E-postmeddelande om avslutat ärende i helpdesk" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Helpdeskchef" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Helpdesklag" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Helpdesk Lagsökning" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Helpdesk Team namn..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Helpdesk-team" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Helpdeskärende" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Helpdesk ärendekategori" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Helpdesk ärendekanal" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Helpdeskärende skapat" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Helpdesk ärendesteg" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Tagg för Helpdesk-ärende" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdesk ärendelag" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Hjälper dig att hantera säkerheten i din helpdesk." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Hög" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Hög prioritet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"ID för den överordnade post som innehåller aliaset (exempel: projekt som " +"innehåller aliaset för skapande av uppgift)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Ikon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Ikon för att indikera en undantagsaktivitet." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Om den är markerad kräver nya meddelanden din uppmärksamhet." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Om kryssrutan är markerad får vissa meddelanden ett leveransfel." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Om den är inställd kommer ett e-postmeddelande att skickas till kunden när " +"ärendet når detta steg." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Om det anges kommer detta innehåll automatiskt att skickas ut till obehöriga " +"användare i stället för standardmeddelandet." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "Pågående" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Är följare" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "JSON som mappar id:n från ett many2one-fält till spenderade sekunder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Kanban-stat" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "Bärbara datorer" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Uppdatering av sista steget" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Senast uppdaterad av" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Senast uppdaterad den" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Förra veckan" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Sena aktiviteter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "Lokal delbaserad inkommande detektering" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Låg" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Bilagor för media" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Medium" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Medlemmar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Fel vid leverans av meddelande" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Meddelanden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mina aktiviteter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Min aktivitetstidsfrist" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Mina följda ärenden" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mina ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Namn" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nya" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Nytt ärendeformulär (portal)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "Nyaste" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Deadline för nästa aktivitet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Nästa aktivitetsöversikt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Nästa aktivitetstyp" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Inget ämne" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Inga ärenden hittades." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Ingen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Antal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Antal åtgärder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Antal fel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Antal meddelanden som kräver åtgärder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Antal meddelanden med leveransfel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Antal ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Antal ärenden med hög prioritet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Antal ärenden som inte tilldelats" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Antal obevakade ärenden" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Öppna" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "Öppna ärenden" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "Öppna ärenden utan lag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"Valfritt ID för en tråd (record) som alla inkommande meddelanden kommer att " +"kopplas till, även om de inte besvarades. Om detta anges inaktiveras " +"skapandet av nya poster helt och hållet." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Övriga" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Övrig information" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "Överordnad kategori" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Föräldramodell" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "Föräldrarnas väg" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Parent Record Thread ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "Föräldrateam" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "Föräldrateamets namn..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Överordnad modell som håller i aliaset. Den modell som håller " +"aliasreferensen är inte nödvändigtvis den modell som anges av alias_model_id " +"(exempel: project (parent_model) och task (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Partner" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Partnerns namn" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefon" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Pivotanalys" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Policy för att posta ett meddelande på dokumentet med hjälp av mailgateway.\n" +"- alla: alla kan posta\n" +"- partners: endast autentiserade partners\n" +"- följare: endast följare av det relaterade dokumentet eller medlemmar av " +"följande kanaler\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL för portalåtkomst" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioritet" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Prioriterade ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "Betyg" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Redo för nästa steg" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "Registrera tråd-ID" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Avvisad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Relaterade ärenden" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Rapportering" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Obligatoriskt fält för kategori i Helpdesk-portalen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Obligatoriskt teamfält i Helpdesk-portalen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Ansvarig användare" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Sök i Alla" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Sök i nummer" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Sök i titel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Säkerhetspolett" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Välj team i Helpdesk-portalen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Skicka ett nytt ärende" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Sekvens" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Inställningar" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Dela" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "Visa i portalen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Visa alla poster som har nästa åtgärdsdatum före idag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Visa i portalformulär" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Programvara" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Specifikt lag som använder denna scen. Om den är tom kan alla lag använda den" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Stadium" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Stadierubrik" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Stadier" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Status baserad på aktiviteter\n" +"Försenad: Förfallodatumet har redan passerats\n" +"Idag: Aktivitetsdatumet är idag\n" +"Planerad: Framtida aktiviteter." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "Status tid" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Ämne" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Skicka in ärende" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Tagg" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Etiketter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Lag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Lagledare" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Medlemmar i laget" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Lag" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "Teknisk" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"Den e-postadress som är kopplad till den här kanalen. Nya e-postmeddelanden " +"som tas emot kommer automatiskt att skapa nya ärenden som tilldelas kanalen." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"Den modell (Odoo Document Kind) som detta alias motsvarar. Alla inkommande e-" +"postmeddelanden som inte svarar på en befintlig post kommer att leda till " +"att en ny post skapas av denna modell (t.ex. en projektuppgift)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"Namnet på e-postaliaset, t.ex. \"jobs\" om du vill fånga upp e-" +"postmeddelanden för " + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" +"Den valda filen (%sB) är större än den maximalt tillåtna filstorleken (%sB)." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "Ärendet {{object.number}} har stängts." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "Ärendets {{object.number}} stadium har ändrats." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Detta steg viks i kanbanvyn när det inte finns några poster i det steget att " +"visa." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Ärende" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Tilldelning av ärenden" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Ärende skapad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Ärendehantering Sök" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Ärendetaggs sökning" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Ärendetagg" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Antal aktiva ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Antal ärenden" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Ärende skapad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Ärendenummer" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Ärenden" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Titel" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Att göra" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Aktiviteter idag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Typ av undantagsaktivitet som registreras." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Ej tilldelad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Otilldelade ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Obevakad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Obevakade ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Användare" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Användare: Personalärenden" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Användare: Lagärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Användare" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Mycket hög" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Webb" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Webbplatsmeddelanden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Webbplatsens kommunikationshistorik" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "Wifi" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Tilldelning av ärenden (Ref {{object.number or 'n/" +"a' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Konfigurera domännamn" + +#~ msgid "Required Category" +#~ msgstr "Obligatorisk kategori" + +#~ msgid "Required Team" +#~ msgstr "Erforderligt team" + +#~ msgid "Show teams form" +#~ msgstr "Visa lagens formulär" + +#~ msgid "Attachments" +#~ msgstr "Bilagor" + +#~ msgid "Assignee" +#~ msgstr "Tillträdare" + +#~ msgid "Close Date:" +#~ msgstr "Stängningsdatum:" + +#~ msgid "Customer" +#~ msgstr "Kund" + +#~ msgid "Date:" +#~ msgstr "Datum:" + +#~ msgid "Description" +#~ msgstr "Beskrivning" + +#~ msgid "Message and communication history" +#~ msgstr "Meddelande- och kommunikationshistorik" + +#~ msgid "New Ticket" +#~ msgstr "Nya ärenden" + +#~ msgid "" +#~ "

Hello ,

\n" +#~ "

The ticket has been " +#~ "assigned to you.

\n" +#~ " " +#~ msgstr "" +#~ "

Hej ,

\n" +#~ "

Ärendet har tilldelats " +#~ "dig.

\n" +#~ " " + +#~ msgid "Stage:" +#~ msgstr "Skede:" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hej ,

\n" +#~ "

Ärendet \"\" har stängt.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hej ,

\n" +#~ "

Biljetten \"\" skede har ändrats till .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Följ detta salesteam för att automatiskt spåra de händelser som är " +#~ "kopplade till användare i detta team." + +#, python-format +#~ msgid "%s file exceed the maximum file size of %s." +#~ msgstr "%s-filen överskrider den maximala filstorleken för %s." + +#, python-format +#~ msgid "File upload" +#~ msgstr "Filuppladdning" + +#~ msgid "View" +#~ msgstr "Visa" + +#~ msgid "Alias domain" +#~ msgstr "Alias domän" + +#~ msgid "Assign to" +#~ msgstr "Tilldela till" + +#~ msgid "Dropdown menu" +#~ msgstr "Rullgardinsmeny" + +#~ msgid "Last Modified on" +#~ msgstr "Senast ändrad den" + +#~ msgid "Main Attachment" +#~ msgstr "Huvudfäste" + +#~ msgid "Owner" +#~ msgstr "Ägare" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "Ägaren till poster som skapas när e-postmeddelanden tas emot på detta " +#~ "alias. Om det här fältet inte anges försöker systemet hitta rätt ägare " +#~ "baserat på avsändaradressen (From), eller använder administratörskontot " +#~ "om ingen systemanvändare hittas för den adressen." + +#~ msgid "Toggle dropdown" +#~ msgstr "Växla rullgardinsmeny" diff --git a/helpdesk_mgmt/i18n/tr.po b/helpdesk_mgmt/i18n/tr.po new file mode 100644 index 0000000000..c23ac4fa41 --- /dev/null +++ b/helpdesk_mgmt/i18n/tr.po @@ -0,0 +1,2356 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 15.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2026-02-13 11:09+0000\n" +"Last-Translator: Betül Öğmen \n" +"Language-Team: none\n" +"Language: tr\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.15.2\n" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "" +"Kategorideki biletler:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Aşamadaki biletler:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_new_button +msgid " New" +msgstr " Yeni" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned " +"to you.

\n" +" " +msgstr "" +"

Merhaba ,

\n" +"

Bilet sana atandı.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "Aşama:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "Atanan" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "Müşteri" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "Görünüm" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Kategori:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Closed Date:" +msgstr "Kapatma Tarih:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Create Date:" +msgstr "Oluşturma Tarihi:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Son Aşama Güncellemesi:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Bu takma ad için yeni kayıtlar oluştururken varsayılan değerleri sağlamak " +"üzere değerlendirilecek bir Python sözlüğü." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Gelen E-postaları Kabul Et" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Erişim uyarısı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Eylem Gerekli" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Aktif" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Aktif Biletler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Aktiviteler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Aktivite İstisna Dekorasyonu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Aktivite Durumu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Aktivite Simgesi Tipi" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Ek Ekle" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Additional fields" +msgstr "Ek Alanlar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Takma Ad İletişim Güvenliği" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain_id +msgid "Alias Domain" +msgstr "Rumuz alan adı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias Domain Name" +msgstr "Rumuz alan adı ismi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_full_name +msgid "Alias Email" +msgstr "Rumuz E-Posta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Takma Adı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias Status" +msgstr "Alias Durumu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_status +msgid "Alias status assessed on the last message received." +msgstr "Alınan son mesajda değerlendirilen takma ad durumu." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Rumuz Model" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "All" +msgstr "Hepsi" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_all_ticket_menu +msgid "All Tickets" +msgstr "Tüm Talepler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "Portalda yeni bir bilet oluştururken bu ekibin seçilmesine izin verin." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Arşivlendi" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Bana Atama" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Atama Tarihi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Atanan Kullanıcı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Ek Sayısı" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "Ekler" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Auto assign User" +msgstr "Kullanıcıyı otomatik olarak ata" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_ticket_auto_assign +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_ticket_auto_assign +msgid "Auto assign tickets" +msgstr "Destek kayıtlarını otomatik olarak atayın" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatarı" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Bekliyor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Engellendi" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Yazan" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Cancel" +msgstr "İptal" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "İptal Edildi" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Kategoriler" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Category" +msgstr "Kategori" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Kanal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"Kanal, bir biletin kaynağının nereden geldiğini gösterir (bir telefon " +"görüşmesi, bir e-posta olabilir...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Kanallar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__child_id +msgid "Child Categories" +msgstr "Alt Kategoriler" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Choose or configure a custom domain" +msgstr "Özel bir alan adı seçin veya yapılandırın" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Choose which fields are required in the portal form" +msgstr "Portal formunda hangi alanların gerekli olduğunu seçin" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Kapanış Tarihi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Portaldan Kapat" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Kapalı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Kapanış Tarihi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Renk İndeksi" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Ticari Varlık" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Ticari İş Ortağı" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Communication history" +msgstr "İletişim Geçmişi" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Şirketler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Firma" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__complete_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__complete_name +msgid "Complete Name" +msgstr "Tam Adı" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Yapılandırma Ayarları" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Yapılandırma" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_3 +msgid "Consultants" +msgstr "Danışmanlar" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Kontak" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Controls if the tickets created are automatically assigned to the user." +msgstr "" +"Oluşturulan destek kayıtlarının otomatik olarak kullanıcıya atanıp " +"atanmayacağını kontrol eder." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Oluşturma Tarihi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Oluşturan" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Oluşturulma" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Biletin mevcut aşaması" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Biletin mevcut aşaması" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Özel Geri Dönme Mesajı" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer" +msgstr "Müşteri" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "Customer Email" +msgstr "Müşteri E-postası" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "Müşteri Portal URL" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Panel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Varsayılan" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Varsayılan Değerler" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Sil" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Açıklama" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Görünen Ad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage " +"as target." +msgstr "" +"Biletin bu aşama ile hedef olarak kapatılmasına izin vermek için portal " +"bileti formundaki görüntüle düğmesi." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Displayed in portal" +msgstr "Portalda görüntülendi" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Biten" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicate" +msgstr "Çoğalt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_count +msgid "Duplicate Count" +msgstr "Mükerrer Sayısı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__duplicate_of_id +msgid "Duplicate Of" +msgstr "Mükerreri" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_id +msgid "Duplicate of" +msgstr "Mükerreri" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate stage" +msgstr "Mükerrer aşama" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_ids +msgid "Duplicate tickets" +msgstr "Mükerrer destek kayıtları" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Duplicate tracking" +msgstr "Mükerrer izleme" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Duplicates" +msgstr "Mükerrerler" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Düzenle" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "E-posta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_email +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "E-posta Takma Adları" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "E-posta Şablonu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "E-posta cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" +msgstr "E-posta alan adı, örneğin 'odoo@example.com' adresindeki 'example.com'" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duplicate_tracking_enabled +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_tracking +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_tracking +msgid "Enable duplicate ticket tracking." +msgstr "Mükerrer destek kaydı takibini etkinleştirin." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Enable duplicate tracking" +msgstr "Mükerrer destek kaydı izlemeyi etkinleştir" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Kanbanda Katla" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +msgid "Follow and comment your helpdesk tickets" +msgstr "Yardım masası kayıtlarınızı takip edin ve yorumlayın" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Takipçiler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Takipçiler (İş Ortaklar)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Yazı tipi harika simgesi ör. fa-görevleri" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_3 +msgid "Functional" +msgstr "İşlevsel" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Gelecek Aktiviteler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Destek kaydı listesini görüntülerken sırayı verir." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Gruplama" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "HTTP Yönlendirme" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_1 +msgid "Hard" +msgstr "Zor" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_4 +msgid "Hardware" +msgstr "Donanım" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Mesajı Var" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_2 +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Yardım Masası" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Yardım Masası Kategori Arama" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "Yardım Masası Aşama Değişim Bildirim E-postası" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "Yardım Masası Bilet Kapanış Bildirim E-postası" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Yardım Masası Yöneticisi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Yardım Masası Ekibi" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Yardım Masası Ekibi Arama" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Yardım Masası Ekip adı..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Yardım Masası Ekipleri" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_opened +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action_unassigned +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Yardım Masası Bileti" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Yardım Masası Bilet Kategorisi" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Yardım Masası Bilet Kanalı" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Yardım Masası Bileti Oluşturuldu" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Yardım Masası Bilet Aşaması" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Yardım Masası Bilet Etiketi" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Yardım Masası Bilet Ekibi" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Yardım masası güvenliğinizi yönetmenize yardımcı olur." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Yüksek" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Yüksek Öncelik" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" +"Takma adı tutan üst kaydın kimliği (örnek: görev oluşturma diğer adını tutan " +"proje)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "İkon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Bir istisna etkinliğini gösteren simge." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "İşaretlerseniz, yeni iletilerle ilgilenmeniz gerekir." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "İşaretlenirse, bazı iletilerde teslim hatası vardır." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Ayarlanırsa, bilet bu adıma ulaştığında müşteriye bir e-posta gönderilir." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Ayarlanırsa, bu içerik yetkisiz kullanıcılara varsayılan mesaj yerine " +"otomatik olarak gönderilir." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "Devam Eden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Takipçimi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "JSON that maps ids from a many2one field to seconds spent" +msgstr "Bir many2one alanındaki kimlikleri harcanan saniyelerle eşleyen JSON" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Kanban Durumu" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_5 +msgid "Laptops" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Last Stage Update" +msgstr "Son Aşama Güncellemesi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Son Güncelleyen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Son Güncelleme" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Geçen Hafta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Geç Aktiviteler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_incoming_local +msgid "Local-part based incoming detection" +msgstr "Yerel bölüm bazlı gelen algılama" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.team,name:helpdesk_mgmt.helpdesk_team_1 +msgid "Localization team" +msgstr "Yerelleştirme ekibi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Düşük" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_duplicate_form +msgid "Mark as duplicate" +msgstr "Mükerrer olarak işaretle" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Media Ekleri" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Orta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Üyeler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Mesaj Teslim hatası" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Mesajlar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_duplicate_ticket_stage_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_duplicate_ticket_stage_id +msgid "Move duplicate tickets to this stage" +msgstr "Mükerrer kayıtları bu aşamaya taşıyın" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Aktivitelerim" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Aktivitelerim Zaman Sınırı" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Takip Edilen Biletlerim" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_my_tickets_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_own_ticket_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Biletlerim" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Adı" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Yeni" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Yeni bilet formu (portal)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Newest" +msgstr "En Yeni" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_calendar_event_id +msgid "Next Activity Calendar Event" +msgstr "Sonraki Aktivite Takvimi Etkinliği" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Sonraki Aktivite Zaman Sınırı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Sonraki Aktivite Özeti" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Sonraki Aktivite Türü" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +msgid "No Subject" +msgstr "Konusuz" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Bilet bulunamadı." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "None" +msgstr "Hiçbiri" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Numara" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Aksiyon Sayısı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Hata sayısı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "İşlem gerektiren mesaj sayısı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "İletim hatası olan mesajlar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Bilet sayısı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Yüksek öncelikli bilet sayısı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Atanmamış bilet sayısı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Atanmamış bilet sayısı" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Açık" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets" +msgstr "Açık Destek Kayıtları" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket_team.py:0 +msgid "Open Tickets without team" +msgstr "Ekipsiz açık Destek Kayıtları" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"Yanıtlamamış olsalar bile tüm gelen iletilerin ekleneceği ileti dizisinin " +"(kayıt) isteğe bağlı kimliği. Ayarlanırsa, bu, yeni kayıtların " +"oluşturulmasını tamamen devre dışı bırakır." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Diğer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Diğer Bilgiler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +msgid "Parent Category" +msgstr "Üst Kategori" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Üst Modeli" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__parent_path +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_path +msgid "Parent Path" +msgstr "Üst Yol" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Üst kayıt iş parçacığı kimliği" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__parent_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team" +msgstr "Üst Ekip" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Parent Team name..." +msgstr "Üst Ekip adı..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Takma adı tutan üst model. Takma ad referansını tutan model, alias_model_id " +"tarafından verilen model olmayabilir (örnek: proje (ana_model) ve görev " +"(model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "İş Ortağı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "İş Ortağı Adı" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefon" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Pivot Analizi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" +"Mail geçidini kullanarak kayıda mesaj gönderme politikası.\n" +"- everyone: Herkes mesaj gönderebilir\n" +"- partners: Sadece yetkilendirilmiş iş ortakları\n" +"- followers: Sadece ilgili belgenin ya da kanalın takipçileri\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "Poral Erişim URL" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Öncelik" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Öncelikli Biletler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__rating_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__rating_ids +msgid "Ratings" +msgstr "Değerlendirmeler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Sonraki aşamaya hazır" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "Kayıt Başlık ID" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Reddedildi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "İlişkili Biletler" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Raporlama" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Yardım Masası portalında Zorunlu Kategori alanı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Yardım Masası portalında Gerekli Ekip alanı" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required fields" +msgstr "Gerekli alanlar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Sorumlu Kullanıcı" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in All" +msgstr "Tümünde Ara" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Number" +msgstr "Numarada Ara" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +msgid "Search in Title" +msgstr "Başlıkta Ara" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Güvenlik Anahtarı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Yardım masası portalında ekip seçin" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Yeni bir bilet gönder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Sıralama" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Ayarlar" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Paylaş" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__show_in_portal +msgid "Show In Portal" +msgstr "Portalde Göster" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Bir sonraki işlem tarihi bugünden önce olan tüm kayıtları göster" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Portal formunda göster" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Yazılım" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Specific team that uses this stage. If it is empty all teams could uses" +msgstr "Bu aşamayı kullanan belirli bir ekip. Boşsa, tüm takımlar kullanabilir" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Stage" +msgstr "Aşama" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Aşama Adı" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Aşamalar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Aktivitelere dayalı durum\n" +"Gecikme: Son tarih zaten geçti\n" +"Bugün: Etkinlik tarihi bugün\n" +"Planlanan: Gelecek aktivitelere ." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__duration_tracking +msgid "Status time" +msgstr "Durum zamanı" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Konu" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Bilet Gönder" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Etiket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Etiket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__target_stage_id +msgid "Target Stage" +msgstr "Hedef Aşaması" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Team" +msgstr "Takım" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Takım Lideri" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Takım Üyeleri" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Takımlar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.tag,name:helpdesk_mgmt.helpdesk_tag_2 +msgid "Technical" +msgstr "Teknik" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"Bu kanalla ilişkilendirilmiş e-posta adresi. " +"Gelen yeni e-postalar otomatik olarak bu " +"kanala atanmış yeni destek kayıtları " +"oluşturur." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" +"Bu takma adın karşılık geldiği model (Odoo Document Kind). Mevcut bir kayda " +"yanıt vermeyen herhangi bir gelen e-posta, bu modelin yeni bir kaydının " +"oluşturulmasına neden olur (örn. bir Proje Görevi)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"E-posta takma adının adı, ör. için e-postaları " +"yakalamak istiyorsanız 'işler'" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.esm.js:0 +msgid "The selected file (%sB) is over the maximum allowed file size (%sB)." +msgstr "" +"Seçilen dosya (%sB), izin verilen maksimum dosya boyutunun (%sB) üzerindedir." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "{{object.number}} bilet kapatıldı." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "{{object.number}} biletin aşaması değişti." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Bu aşamada görüntülenecek kayıt olmadığında bu aşama kanban görünümünde " +"katlanır." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "" +"This ticket is a\n" +" duplicate of" +msgstr "" +"Bu bilet, şu biletin\n" +" kopyasıdır" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_duplicate_wizard__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Bilet" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Bilet Atama" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Bileti Oluşturuldu" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Bilet Aşama Arama" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Bilet Etike Arama" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Bilet Etiketleri" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Bilet aktif sayısı" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Bilet Sayısı" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Bileti Oluşturuldu" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Bilet Numarası" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_location__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_fsm_person__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Tickets" +msgstr "Biletler" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Title" +msgstr "Başlık" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Yapılacak" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Bugünkü Aktiviteler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Kayıttaki istisna etkinliğinin türü." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Atanmamış" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Atanmamış Biletler" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Sahipsiz" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Sahipsiz Biletler" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Kullanıcı" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Kullanıcı: Kişisel Biletler" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Kullanıcı: Takım biletleri" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Kullanıcılar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Çok Yüksek" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Web Sitesi Mesajları" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Web sitesi iletişim geçmişi" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "When marked as duplicate, tickets will be moved to this stage" +msgstr "Mükerrer olarak işaretlendiğinde, kayıtlar bu aşamaya taşınacaktır" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Whether to display additional fields in the portal form" +msgstr "Portal formunda ek alanların görüntülenip görüntülenmeyeceği" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/wizards/helpdesk_ticket_duplicate_wizard.py:0 +msgid "You need to set a valid duplicate!" +msgstr "Geçerli bir kopya ayarlamanız gerekiyor!" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "alias" +msgstr "rumuz" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "e.g. mycompany.com" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_duplicate_wizard +msgid "helpdesk Ticket Duplicate Wizard" +msgstr "yardım masası Bilet Kopyalama Sihirbazı" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" +"a' }})" +msgstr "" +"{{object.company_id.name}} Destek Kaydı Atama (Ref {{object.number or 'n/" +"a' }})" + +#~ msgid "Configure domain name" +#~ msgstr "Etki alanı adını yapılandırma" + +#~ msgid "Show teams form" +#~ msgstr "Takım formunu göster" + +#~ msgid "Attachments" +#~ msgstr "Ekler" + +#~ msgid "Assignee" +#~ msgstr "Atanan" + +#~ msgid "Close Date:" +#~ msgstr "Kapanış Tarihi:" + +#~ msgid "Customer" +#~ msgstr "Müşteri" + +#~ msgid "Date:" +#~ msgstr "Tarih:" + +#~ msgid "Description" +#~ msgstr "Açıklama" + +#~ msgid "Message and communication history" +#~ msgstr "Mesaj ve iletişim geçmişi" + +#~ msgid "SMS Delivery error" +#~ msgstr "SMS İletim Hatası" + +#~ msgid "New Ticket" +#~ msgstr "Yeni Bilet" + +#~ msgid "Stage:" +#~ msgstr "Aşama:" + +#~ msgid "" +#~ "Follow this salesteam to automatically track the events associated to " +#~ "users of this team." +#~ msgstr "" +#~ "Bu ekibin kullanıcılarıyla ilişkili etkinlikleri otomatik olarak izlemek " +#~ "için bu satış ekibini takip edin." + +#~ msgid "View" +#~ msgstr "Görünüm" + +#~ msgid "Alias domain" +#~ msgstr "Alan Rumuzları" + +#~ msgid "Assign to" +#~ msgstr "Atama" + +#~ msgid "Dropdown menu" +#~ msgstr "Aşağıya doğru açılan menü" + +#~ msgid "Last Modified on" +#~ msgstr "Son Değiştirilme" + +#~ msgid "Main Attachment" +#~ msgstr "Ana Ek" + +#~ msgid "Owner" +#~ msgstr "Sahibi" + +#~ msgid "" +#~ "The owner of records created upon receiving emails on this alias. If this " +#~ "field is not set the system will attempt to find the right owner based on " +#~ "the sender (From) address, or will use the Administrator account if no " +#~ "system user is found for that address." +#~ msgstr "" +#~ "Bu takma adla e-posta alındığında oluşturulan kayıtların sahibi. Bu alan " +#~ "ayarlanmazsa, sistem gönderici (Kimden) adresine göre hak sahibini " +#~ "bulmaya çalışır veya o adres için sistem kullanıcısı bulunamazsa Yönetici " +#~ "hesabını kullanır." + +#~ msgid "Number of messages which requires an action" +#~ msgstr "İşlem gerektiren mesaj sayısı" + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" has been closed.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Sayın ,

\n" +#~ "

\"\" " +#~ "bileti kapatıldı.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Hello ,

\n" +#~ "

The ticket \"\" stage has changed to .

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " +#~ msgstr "" +#~ "\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "

Sayın ,

\n" +#~ "

\"\" " +#~ "biletin aşaması olarak değişti.

\n" +#~ "
\n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ " \n" +#~ "
\n" +#~ "
\n" +#~ " " + +#~ msgid "List of cc from incoming emails." +#~ msgstr "Gelen e-postalardaki cc listesi." + +#~ msgid "Number of unread messages" +#~ msgstr "Okunmamış mesaj sayısı" + +#~ msgid "Unread Messages" +#~ msgstr "Okunmamış Mesajlar" + +#~ msgid "Unread Messages Counter" +#~ msgstr "Okunmamış Mesaj Sayacı" + +#~ msgid "" +#~ "
\n" +#~ " Category:" +#~ msgstr "" +#~ "
\n" +#~ " Kategori:" + +#~ msgid "" +#~ "
\n" +#~ " Stage:" +#~ msgstr "" +#~ "
\n" +#~ " Aşama:" + +#~ msgid "" +#~ "
\n" +#~ " Date:" +#~ msgstr "" +#~ "
\n" +#~ " Tarih:" + +#~ msgid "Number:" +#~ msgstr "Numara:" + +#~ msgid "History" +#~ msgstr "Geçmiş" diff --git a/helpdesk_mgmt/models/__init__.py b/helpdesk_mgmt/models/__init__.py new file mode 100644 index 0000000000..3b424dca17 --- /dev/null +++ b/helpdesk_mgmt/models/__init__.py @@ -0,0 +1,11 @@ +from . import helpdesk_ticket +from . import helpdesk_ticket_stage +from . import helpdesk_ticket_tag +from . import helpdesk_ticket_channel +from . import helpdesk_ticket_category +from . import helpdesk_ticket_team +from . import ir_http +from . import res_company +from . import res_config_settings +from . import res_partner +from . import res_users diff --git a/helpdesk_mgmt/models/helpdesk_ticket.py b/helpdesk_mgmt/models/helpdesk_ticket.py new file mode 100644 index 0000000000..95d25ff9cb --- /dev/null +++ b/helpdesk_mgmt/models/helpdesk_ticket.py @@ -0,0 +1,420 @@ +from odoo import api, fields, models, tools +from odoo.exceptions import AccessError + + +class HelpdeskTicket(models.Model): + _name = "helpdesk.ticket" + _description = "Helpdesk Ticket" + _rec_name = "number" + _rec_names_search = ["number", "name"] + _order = "priority desc, sequence, number desc, id desc" + _mail_post_access = "read" + _inherit = [ + "mail.thread.cc", + "mail.activity.mixin", + "portal.mixin", + "mail.tracking.duration.mixin", + ] + _track_duration_field = "stage_id" + + @api.depends("team_id") + def _compute_stage_id(self): + for ticket in self: + ticket.stage_id = ticket.team_id._get_applicable_stages()[:1] + + @api.depends("team_id") + def _compute_user_id(self): + for ticket in self: + if ticket.team_id and ticket.user_id not in ticket.team_id.user_ids: + # If the user is not part of the team, we remove the user + ticket.user_id = False + + @api.depends("user_id") + def _compute_team_id(self): + for ticket in self: + if not ticket.team_id and ticket.user_id.helpdesk_team_ids: + # If no team is set, we default to the user's first team + ticket.team_id = ticket.user_id.helpdesk_team_ids[0] + + @api.model + def _read_group_stage_ids(self, stages, domain): + """Show always the stages without team, or stages of the default team.""" + search_domain = [ + "|", + ("id", "in", stages.ids), + ("team_ids", "=", False), + ] + default_team_id = self.default_get(["team_id"]) + if default_team_id: + search_domain = [ + "|", + ("team_ids", "=", default_team_id["team_id"]), + ] + search_domain + return stages.search(search_domain) + + @api.depends("duplicate_ids") + def _compute_duplicate_count(self): + for record in self: + record.duplicate_count = len(record.duplicate_ids) + + number = fields.Char(string="Ticket number", default="/", readonly=True) + name = fields.Char(string="Title", required=True) + description = fields.Html(required=True, sanitize_style=True) + user_id = fields.Many2one( + comodel_name="res.users", + string="Assigned user", + tracking=True, + index=True, + compute="_compute_user_id", + store=True, + readonly=False, + domain="team_id and [('share', '=', False),('id', 'in', user_ids)] or [('share', '=', False)]", # noqa E501, + ) + user_ids = fields.Many2many( + comodel_name="res.users", related="team_id.user_ids", string="Users" + ) + stage_id = fields.Many2one( + comodel_name="helpdesk.ticket.stage", + string="Stage", + compute="_compute_stage_id", + store=True, + readonly=False, + ondelete="restrict", + tracking=True, + group_expand="_read_group_stage_ids", + copy=False, + index=True, + domain="['|',('team_ids', '=', team_id),('team_ids','=',False)]", + ) + partner_id = fields.Many2one(comodel_name="res.partner", string="Contact") + commercial_partner_id = fields.Many2one( + string="Commercial Partner", + store=True, + related="partner_id.commercial_partner_id", + ) + partner_name = fields.Char() + partner_email = fields.Char(string="Email") + last_stage_update = fields.Datetime(default=fields.Datetime.now) + assigned_date = fields.Datetime(copy=False) + closed_date = fields.Datetime(copy=False) + closed = fields.Boolean(related="stage_id.closed") + unattended = fields.Boolean(related="stage_id.unattended", store=True) + tag_ids = fields.Many2many(comodel_name="helpdesk.ticket.tag", string="Tags") + company_id = fields.Many2one( + comodel_name="res.company", + string="Company", + required=True, + default=lambda self: self.env.company, + ) + channel_id = fields.Many2one( + comodel_name="helpdesk.ticket.channel", + string="Channel", + help="Channel indicates where the source of a ticket" + "comes from (it could be a phone call, an email...)", + ) + category_id = fields.Many2one( + comodel_name="helpdesk.ticket.category", + string="Category", + ) + team_id = fields.Many2one( + comodel_name="helpdesk.ticket.team", + string="Team", + index=True, + compute="_compute_team_id", + store=True, + readonly=False, + ) + priority = fields.Selection( + selection=[ + ("0", "Low"), + ("1", "Medium"), + ("2", "High"), + ("3", "Very High"), + ], + default="1", + ) + attachment_ids = fields.One2many( + comodel_name="ir.attachment", + inverse_name="res_id", + domain=[("res_model", "=", "helpdesk.ticket")], + string="Media Attachments", + ) + color = fields.Integer(string="Color Index") + kanban_state = fields.Selection( + selection=[ + ("normal", "Default"), + ("done", "Ready for next stage"), + ("blocked", "Blocked"), + ], + ) + sequence = fields.Integer( + index=True, + default=10, + help="Gives the sequence order when displaying a list of tickets.", + ) + active = fields.Boolean(default=True) + + duplicate_id = fields.Many2one( + "helpdesk.ticket", string="Duplicate of", tracking=True, copy=False + ) + duplicate_ids = fields.One2many( + "helpdesk.ticket", "duplicate_id", string="Duplicate tickets" + ) + duplicate_count = fields.Integer(compute="_compute_duplicate_count") + duplicate_tracking_enabled = fields.Boolean( + related="company_id.helpdesk_mgmt_duplicate_tracking" + ) + + def action_open_duplicate_wizard(self): + self.ensure_one() + target_stage = self.env.company.helpdesk_mgmt_duplicate_ticket_stage_id + return { + "name": "Mark as Duplicate", + "type": "ir.actions.act_window", + "res_model": "helpdesk.ticket.duplicate.wizard", + "view_mode": "form", + "target": "new", + "context": { + "default_ticket_id": self.id, + "default_target_stage_id": target_stage.id, + }, + } + + def action_view_duplicates(self): + self.ensure_one() + return { + "name": "Duplicates", + "type": "ir.actions.act_window", + "res_model": "helpdesk.ticket", + "view_mode": "list", + "target": "new", + "domain": [("duplicate_id", "=", self.id)], + } + + @api.model + def default_get(self, fields): + # The appropriate user is defined only if the "Auto assign User" option is + # checked in the company. + # If the team is set, the user must belong to that team. + defaults = super().default_get(fields) + company_id = defaults.get("company_id") or self.env.company.id + if "user_id" in fields and not defaults.get("user_id"): + company = self.env["res.company"].browse(company_id) + if company.helpdesk_mgmt_ticket_auto_assign: + if defaults.get("team_id"): + team = self.env["helpdesk.ticket.team"].browse( + defaults.get("team_id") + ) + if self.env.user in team.user_ids: + defaults["user_id"] = self.env.user.id + else: + defaults["user_id"] = self.env.user.id + return defaults + + @api.depends("name") + def _compute_display_name(self): + for ticket in self: + ticket.display_name = f"{ticket.number} - {ticket.name}" + + def assign_to_me(self): + self.ensure_one() + if self.team_id and self.env.user not in self.team_id.user_ids: + raise AccessError( + self.env._( + "You cannot assign this ticket to yourself because you are not " + "a member of the assigned team." + ) + ) + self.write({"user_id": self.env.user.id}) + + @api.onchange("partner_id") + def _onchange_partner_id(self): + if self.partner_id: + self.partner_name = self.partner_id.name + self.partner_email = self.partner_id.email + + # --------------------------------------------------- + # CRUD + # --------------------------------------------------- + + def _creation_subtype(self): + return self.env.ref("helpdesk_mgmt.hlp_tck_created") + + @api.model_create_multi + def create(self, vals_list): + for vals in vals_list: + if vals.get("number", "/") == "/": + vals["number"] = self._prepare_ticket_number(vals) + if vals.get("user_id") and not vals.get("assigned_date"): + vals["assigned_date"] = fields.Datetime.now() + if vals.get("team_id"): + team = self.env["helpdesk.ticket.team"].browse([vals["team_id"]]) + if team.company_id: + vals["company_id"] = team.company_id.id + if "stage_id" not in vals: + # Ensure that stage_id is set before creating the ticket + # so that the field is tracked correctly + # and notifications can be sent by email + # if a mail template is configured + vals["stage_id"] = team._get_applicable_stages()[:1].id + # Automatically set default e-mail channel when created from the + # fetchmail cron task + if self.env.context.get("fetchmail_cron_running") and not vals.get( + "channel_id" + ): + channel_email_id = self.env.ref( + "helpdesk_mgmt.helpdesk_ticket_channel_email", + raise_if_not_found=False, + ) + if channel_email_id: + vals["channel_id"] = channel_email_id.id + return super().create(vals_list) + + def copy(self, default=None): + self.ensure_one() + if default is None: + default = {} + if "number" not in default: + default["number"] = self._prepare_ticket_number(default) + res = super().copy(default) + return res + + def write(self, vals): + for _ticket in self: + now = fields.Datetime.now() + if vals.get("stage_id"): + stage = self.env["helpdesk.ticket.stage"].browse([vals["stage_id"]]) + vals["last_stage_update"] = now + if stage.closed: + vals["closed_date"] = now + if vals.get("user_id"): + vals["assigned_date"] = now + return super().write(vals) + + def action_duplicate_tickets(self): + for ticket in self.browse(self.env.context["active_ids"]): + ticket.copy() + + def _prepare_ticket_number(self, values): + seq = self.env["ir.sequence"] + if "company_id" in values: + seq = seq.with_company(values["company_id"]) + return seq.next_by_code("helpdesk.ticket.sequence") or "/" + + def _compute_access_url(self): + res = super()._compute_access_url() + for item in self: + item.access_url = f"/my/ticket/{item.id}" + return res + + # --------------------------------------------------- + # Mail gateway + # --------------------------------------------------- + + def _track_template(self, tracking): + res = super()._track_template(tracking) + ticket = self[0] + if "stage_id" in tracking and ticket.stage_id.mail_template_id: + res["stage_id"] = ( + ticket.stage_id.mail_template_id, + { + # Need to set mass_mail so that the email will always be sent + "composition_mode": "mass_mail", + "auto_delete_keep_log": False, + "subtype_id": self.env["ir.model.data"]._xmlid_to_res_id( + "mail.mt_note" + ), + "email_layout_xmlid": "mail.mail_notification_light", + }, + ) + return res + + @api.model + def message_new(self, msg, custom_values=None): + """Override message_new from mail gateway so we can set correct + default values. + """ + if custom_values is None: + custom_values = {} + defaults = { + "name": msg.get("subject") or self.env._("No Subject"), + "number": "/", + "description": msg.get("body"), + "partner_email": msg.get("from"), + "partner_id": msg.get("author_id"), + } + defaults.update(custom_values) + + # Write default values coming from msg + ticket = super().message_new(msg, custom_values=defaults) + + # Use mail gateway tools to search for partners to subscribe + email_list = tools.email_split( + (msg.get("to") or "") + "," + (msg.get("cc") or "") + ) + partner_ids = [ + p.id + for p in self.env["mail.thread"]._mail_find_partner_from_emails( + email_list, records=ticket, force_create=False + ) + if p + ] + ticket.message_subscribe(partner_ids) + + return ticket + + def message_update(self, msg, update_vals=None): + """Override message_update to subscribe partners""" + email_list = tools.email_split( + (msg.get("to") or "") + "," + (msg.get("cc") or "") + ) + partner_ids = [ + p.id + for p in self.env["mail.thread"]._mail_find_partner_from_emails( + email_list, records=self, force_create=False + ) + if p + ] + self.message_subscribe(partner_ids) + return super().message_update(msg, update_vals=update_vals) + + def _message_add_suggested_recipients(self, force_primary_email=False): + suggested = super()._message_add_suggested_recipients( + force_primary_email=force_primary_email + ) + try: + for ticket in self: + if ticket.partner_id: + suggested[ticket.id]["partners"] |= ticket.partner_id + elif ticket.partner_email: + suggested[ticket.id]["email_to_lst"] += ( + tools.mail.email_split_and_format_normalize( + ticket.partner_email + ) + ) + except AccessError: + # no read access rights -> just ignore suggested recipients because this + # imply modifying followers + return suggested + return suggested + + def _notify_get_reply_to(self, default=None, author_id=False): + """Override to set alias of tasks to their team if any.""" + aliases = ( + self.sudo() + .mapped("team_id") + ._notify_get_reply_to( + default=default, + author_id=author_id, + ) + ) + res = {ticket.id: aliases.get(ticket.team_id.id) for ticket in self} + leftover = self.filtered(lambda rec: not rec.team_id) + if leftover: + res.update( + super(HelpdeskTicket, leftover)._notify_get_reply_to( + default=default, + author_id=author_id, + ) + ) + return res diff --git a/helpdesk_mgmt/models/helpdesk_ticket_category.py b/helpdesk_mgmt/models/helpdesk_ticket_category.py new file mode 100644 index 0000000000..f2283e7f95 --- /dev/null +++ b/helpdesk_mgmt/models/helpdesk_ticket_category.py @@ -0,0 +1,58 @@ +from odoo import api, fields, models + + +class HelpdeskCategory(models.Model): + _name = "helpdesk.ticket.category" + _description = "Helpdesk Ticket Category" + _order = "sequence, id" + _parent_name = "parent_id" + _parent_store = True + _parent_order = "name" + _rec_name = "complete_name" + + sequence = fields.Integer(default=10) + active = fields.Boolean( + default=True, + ) + name = fields.Char( + required=True, + translate=True, + ) + company_id = fields.Many2one( + comodel_name="res.company", + string="Company", + default=lambda self: self.env.company, + ) + parent_id = fields.Many2one( + "helpdesk.ticket.category", + "Parent Category", + index=True, + ondelete="cascade", + ) + child_id = fields.One2many( + "helpdesk.ticket.category", "parent_id", "Child Categories" + ) + parent_path = fields.Char(index=True) + complete_name = fields.Char( + compute="_compute_complete_name", + recursive=True, + search="_search_complete_name", + ) + show_in_portal = fields.Boolean(default=True) + + def _search_complete_name(self, operator, value): + records = self.search_fetch([], ["complete_name"]).filtered_domain( + [("complete_name", operator, value)] + ) + return [("id", "in", records.ids)] + + @api.depends("name", "parent_id.complete_name") + @api.depends_context("lang") + def _compute_complete_name(self): + for category in self: + if category.parent_id: + category.complete_name = ( + f"{category.parent_id.complete_name} / {category.name}" + ) + else: + category.complete_name = category.name diff --git a/helpdesk_mgmt/models/helpdesk_ticket_channel.py b/helpdesk_mgmt/models/helpdesk_ticket_channel.py new file mode 100644 index 0000000000..41f6c6b857 --- /dev/null +++ b/helpdesk_mgmt/models/helpdesk_ticket_channel.py @@ -0,0 +1,19 @@ +from odoo import fields, models + + +class HelpdeskTicketChannel(models.Model): + _name = "helpdesk.ticket.channel" + _description = "Helpdesk Ticket Channel" + _order = "sequence, id" + + sequence = fields.Integer(default=10) + name = fields.Char( + required=True, + translate=True, + ) + active = fields.Boolean(default=True) + company_id = fields.Many2one( + comodel_name="res.company", + string="Company", + default=lambda self: self.env.company, + ) diff --git a/helpdesk_mgmt/models/helpdesk_ticket_stage.py b/helpdesk_mgmt/models/helpdesk_ticket_stage.py new file mode 100644 index 0000000000..e8de017b1a --- /dev/null +++ b/helpdesk_mgmt/models/helpdesk_ticket_stage.py @@ -0,0 +1,48 @@ +from odoo import api, fields, models + + +class HelpdeskTicketStage(models.Model): + _name = "helpdesk.ticket.stage" + _description = "Helpdesk Ticket Stage" + _order = "sequence, id" + + name = fields.Char(string="Stage Name", required=True, translate=True) + description = fields.Html(translate=True, sanitize_style=True) + sequence = fields.Integer(default=1) + active = fields.Boolean(default=True) + unattended = fields.Boolean() + closed = fields.Boolean() + close_from_portal = fields.Boolean( + help="Display button in portal ticket form to allow closing ticket " + "with this stage as target." + ) + mail_template_id = fields.Many2one( + comodel_name="mail.template", + string="Email Template", + domain=[("model", "=", "helpdesk.ticket")], + help="If set an email will be sent to the " + "customer when the ticket" + "reaches this step.", + ) + fold = fields.Boolean( + string="Folded in Kanban", + help="This stage is folded in the kanban view " + "when there are no records in that stage " + "to display.", + ) + company_id = fields.Many2one( + comodel_name="res.company", + string="Company", + default=lambda self: self.env.company, + ) + team_ids = fields.Many2many( + comodel_name="helpdesk.ticket.team", + string="Helpdesk Teams", + help="Specific team that uses this stage. If it is empty all teams could uses", + domain="['|', ('company_id', '=', False), ('company_id', '=', company_id)]", + ) + + @api.onchange("closed") + def _onchange_closed(self): + if not self.closed: + self.close_from_portal = False diff --git a/helpdesk_mgmt/models/helpdesk_ticket_tag.py b/helpdesk_mgmt/models/helpdesk_ticket_tag.py new file mode 100644 index 0000000000..e85e1debb3 --- /dev/null +++ b/helpdesk_mgmt/models/helpdesk_ticket_tag.py @@ -0,0 +1,17 @@ +from odoo import fields, models + + +class HelpdeskTicketTag(models.Model): + _name = "helpdesk.ticket.tag" + _description = "Helpdesk Ticket Tag" + _order = "sequence,id" + + sequence = fields.Integer(default=10) + name = fields.Char(translate=True) + color = fields.Integer(string="Color Index") + active = fields.Boolean(default=True) + company_id = fields.Many2one( + comodel_name="res.company", + string="Company", + default=lambda self: self.env.company, + ) diff --git a/helpdesk_mgmt/models/helpdesk_ticket_team.py b/helpdesk_mgmt/models/helpdesk_ticket_team.py new file mode 100644 index 0000000000..617a077725 --- /dev/null +++ b/helpdesk_mgmt/models/helpdesk_ticket_team.py @@ -0,0 +1,180 @@ +from odoo import api, fields, models +from odoo.tools.safe_eval import safe_eval + + +class HelpdeskTeam(models.Model): + _name = "helpdesk.ticket.team" + _description = "Helpdesk Ticket Team" + _inherit = ["mail.thread", "mail.alias.mixin"] + _order = "sequence, id" + _parent_name = "parent_id" + _parent_store = True + _parent_order = "name" + _rec_name = "complete_name" + + sequence = fields.Integer(default=10) + name = fields.Char(required=True, translate=True) + user_ids = fields.Many2many( + comodel_name="res.users", + string="Members", + relation="helpdesk_ticket_team_res_users_rel", + column1="helpdesk_ticket_team_id", + column2="res_users_id", + ) + active = fields.Boolean(default=True) + category_ids = fields.Many2many( + comodel_name="helpdesk.ticket.category", string="Category" + ) + company_id = fields.Many2one( + comodel_name="res.company", + string="Company", + default=lambda self: self.env.company, + ) + user_id = fields.Many2one( + comodel_name="res.users", + string="Team Leader", + check_company=True, + ) + alias_id = fields.Many2one( + comodel_name="mail.alias", + string="Email", + ondelete="restrict", + required=True, + help="The email address associated with \ + this channel. New emails received will \ + automatically create new tickets assigned \ + to the channel.", + ) + color = fields.Integer(string="Color Index", default=0) + ticket_ids = fields.One2many( + comodel_name="helpdesk.ticket", + inverse_name="team_id", + string="Tickets", + ) + todo_ticket_count = fields.Integer( + string="Number of tickets", compute="_compute_todo_tickets" + ) + todo_ticket_count_unassigned = fields.Integer( + string="Number of tickets unassigned", compute="_compute_todo_tickets" + ) + todo_ticket_count_unattended = fields.Integer( + string="Number of tickets unattended", compute="_compute_todo_tickets" + ) + todo_ticket_count_high_priority = fields.Integer( + string="Number of tickets in high priority", compute="_compute_todo_tickets" + ) + show_in_portal = fields.Boolean( + string="Show in portal form", + default=True, + help="Allow to select this team when creating a new ticket in the portal.", + ) + parent_id = fields.Many2one( + "helpdesk.ticket.team", string="Parent Team", index=True + ) + complete_name = fields.Char( + compute="_compute_complete_name", + recursive=True, + search="_search_complete_name", + ) + parent_path = fields.Char(index=True) + + def _search_complete_name(self, operator, value): + records = self.search_fetch([], ["complete_name"]).filtered_domain( + [("complete_name", operator, value)] + ) + return [("id", "in", records.ids)] + + @api.depends("name", "parent_id.complete_name") + @api.depends_context("lang") + def _compute_complete_name(self): + for record in self: + if record.parent_id: + record.complete_name = ( + f"{record.parent_id.complete_name} / {record.name}" + ) + else: + record.complete_name = record.name + + def _get_applicable_stages(self): + if self: + domain = [ + ("company_id", "in", [False, self.company_id.id]), + "|", + ("team_ids", "=", False), + ("team_ids", "=", self.id), + ] + else: + domain = [ + ("company_id", "in", [False, self.env.company.id]), + ("team_ids", "=", False), + ] + return self.env["helpdesk.ticket.stage"].search(domain) + + @api.depends("ticket_ids", "ticket_ids.stage_id") + def _compute_todo_tickets(self): + ticket_model = self.env["helpdesk.ticket"] + result = [] + grouped_rows = ticket_model._read_group( + domain=[("team_id", "in", self.ids), ("closed", "=", False)], + groupby=["team_id", "user_id", "unattended", "priority"], + aggregates=["__count"], + ) + for team, user, unattended, priority, count in grouped_rows: + result.append( + [ + team.id if team else False, + user.id if user else False, + unattended, + priority, + count, + ] + ) + for team in self: + team.todo_ticket_count = sum(r[4] for r in result if r[0] == team.id) + team.todo_ticket_count_unassigned = sum( + r[4] for r in result if r[0] == team.id and not r[1] + ) + team.todo_ticket_count_unattended = sum( + r[4] for r in result if r[0] == team.id and r[2] + ) + team.todo_ticket_count_high_priority = sum( + r[4] for r in result if r[0] == team.id and r[3] == "3" + ) + + def _alias_get_creation_values(self): + values = super()._alias_get_creation_values() + values["alias_model_id"] = self.env.ref( + "helpdesk_mgmt.model_helpdesk_ticket" + ).id + values["alias_defaults"] = defaults = safe_eval(self.alias_defaults or "{}") + defaults["team_id"] = self.id + return values + + @api.model + def retrieve_dashboard(self): + return sorted(self._retrieve_dashboard(), key=lambda d: d.get("sequence", 99)) + + def _retrieve_dashboard(self): + no_team_tickets = self.env["helpdesk.ticket"].search_count( + [("team_id", "=", False), ("stage_id.closed", "=", False)] + ) + return [ + { + "name": self.env._("Open Tickets without team"), + "value": no_team_tickets, + "sequence": 1, + "icon": "fa-exclamation-circle", + "show": no_team_tickets > 0, + "action": "helpdesk_mgmt.helpdesk_ticket_action_unassigned", + }, + { + "name": self.env._("Open Tickets"), + "value": self.env["helpdesk.ticket"].search_count( + [("stage_id.closed", "=", False)] + ), + "sequence": 2, + "icon": "fa-life-ring", + "show": True, + "action": "helpdesk_mgmt.helpdesk_ticket_action_opened", + }, + ] diff --git a/helpdesk_mgmt/models/ir_http.py b/helpdesk_mgmt/models/ir_http.py new file mode 100644 index 0000000000..eefd3ca92c --- /dev/null +++ b/helpdesk_mgmt/models/ir_http.py @@ -0,0 +1,12 @@ +# Copyright 2024 Tecnativa - Carlos Roca +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). +from odoo import models + + +class IrHttp(models.AbstractModel): + _inherit = "ir.http" + + @classmethod + def _get_translation_frontend_modules_name(cls): + mods = super()._get_translation_frontend_modules_name() + return mods + ["helpdesk_mgmt"] diff --git a/helpdesk_mgmt/models/res_company.py b/helpdesk_mgmt/models/res_company.py new file mode 100644 index 0000000000..efee6972ca --- /dev/null +++ b/helpdesk_mgmt/models/res_company.py @@ -0,0 +1,32 @@ +# Copyright 2022 Tecnativa - Víctor Martínez +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +from odoo import fields, models + + +class Company(models.Model): + _inherit = "res.company" + + helpdesk_mgmt_portal_select_team = fields.Boolean( + string="Select team in Helpdesk portal" + ) + helpdesk_mgmt_portal_team_id_required = fields.Boolean( + string="Required Team field in Helpdesk portal", + default=True, + ) + helpdesk_mgmt_portal_category_id_required = fields.Boolean( + string="Required Category field in Helpdesk portal", + default=True, + ) + helpdesk_mgmt_duplicate_tracking = fields.Boolean( + string="Enable duplicate ticket tracking.", default=False + ) + helpdesk_mgmt_duplicate_ticket_stage_id = fields.Many2one( + comodel_name="helpdesk.ticket.stage", + string="Move duplicate tickets to this stage", + default=False, + ) + helpdesk_mgmt_ticket_auto_assign = fields.Boolean( + string="Auto assign tickets", + default=True, + ) diff --git a/helpdesk_mgmt/models/res_config_settings.py b/helpdesk_mgmt/models/res_config_settings.py new file mode 100644 index 0000000000..a8d03cd298 --- /dev/null +++ b/helpdesk_mgmt/models/res_config_settings.py @@ -0,0 +1,30 @@ +# Copyright 2022 Tecnativa - Víctor Martínez +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). +from odoo import fields, models + + +class ResConfigSettings(models.TransientModel): + _inherit = "res.config.settings" + + helpdesk_mgmt_portal_select_team = fields.Boolean( + related="company_id.helpdesk_mgmt_portal_select_team", + readonly=False, + ) + helpdesk_mgmt_portal_team_id_required = fields.Boolean( + related="company_id.helpdesk_mgmt_portal_team_id_required", + readonly=False, + ) + helpdesk_mgmt_portal_category_id_required = fields.Boolean( + related="company_id.helpdesk_mgmt_portal_category_id_required", + readonly=False, + ) + helpdesk_mgmt_duplicate_tracking = fields.Boolean( + related="company_id.helpdesk_mgmt_duplicate_tracking", readonly=False + ) + helpdesk_mgmt_duplicate_ticket_stage_id = fields.Many2one( + related="company_id.helpdesk_mgmt_duplicate_ticket_stage_id", readonly=False + ) + helpdesk_mgmt_ticket_auto_assign = fields.Boolean( + related="company_id.helpdesk_mgmt_ticket_auto_assign", + readonly=False, + ) diff --git a/helpdesk_mgmt/models/res_partner.py b/helpdesk_mgmt/models/res_partner.py new file mode 100644 index 0000000000..5c1a0c1c05 --- /dev/null +++ b/helpdesk_mgmt/models/res_partner.py @@ -0,0 +1,46 @@ +from odoo import fields, models + + +class ResPartner(models.Model): + _inherit = "res.partner" + + helpdesk_ticket_ids = fields.One2many( + comodel_name="helpdesk.ticket", + inverse_name="partner_id", + string="Related tickets", + ) + + helpdesk_ticket_count = fields.Integer( + compute="_compute_helpdesk_ticket_count", string="Ticket count" + ) + + helpdesk_ticket_active_count = fields.Integer( + compute="_compute_helpdesk_ticket_count", string="Ticket active count" + ) + + helpdesk_ticket_count_string = fields.Char( + compute="_compute_helpdesk_ticket_count", string="Tickets" + ) + + def _compute_helpdesk_ticket_count(self): + for record in self: + ticket_ids = self.env["helpdesk.ticket"].search( + [("partner_id", "child_of", record.id)] + ) + record.helpdesk_ticket_count = len(ticket_ids) + record.helpdesk_ticket_active_count = len( + ticket_ids.filtered(lambda ticket: not ticket.stage_id.closed) + ) + count_active = record.helpdesk_ticket_active_count + count = record.helpdesk_ticket_count + record.helpdesk_ticket_count_string = f"{count_active} / {count}" + + def action_view_helpdesk_tickets(self): + return { + "name": self.name, + "view_mode": "list,form", + "res_model": "helpdesk.ticket", + "type": "ir.actions.act_window", + "domain": [("partner_id", "child_of", self.id)], + "context": self.env.context, + } diff --git a/helpdesk_mgmt/models/res_users.py b/helpdesk_mgmt/models/res_users.py new file mode 100644 index 0000000000..6a2d6453c9 --- /dev/null +++ b/helpdesk_mgmt/models/res_users.py @@ -0,0 +1,13 @@ +from odoo import fields, models + + +class ResUsers(models.Model): + _inherit = "res.users" + + # Records come from user_ids field of helpdesk.ticket.team. + helpdesk_team_ids = fields.Many2many( + comodel_name="helpdesk.ticket.team", + relation="helpdesk_ticket_team_res_users_rel", + column1="res_users_id", + column2="helpdesk_ticket_team_id", + ) diff --git a/helpdesk_mgmt/pyproject.toml b/helpdesk_mgmt/pyproject.toml new file mode 100644 index 0000000000..4231d0cccb --- /dev/null +++ b/helpdesk_mgmt/pyproject.toml @@ -0,0 +1,3 @@ +[build-system] +requires = ["whool"] +build-backend = "whool.buildapi" diff --git a/helpdesk_mgmt/readme/CONFIGURE.md b/helpdesk_mgmt/readme/CONFIGURE.md new file mode 100644 index 0000000000..5a1b50415c --- /dev/null +++ b/helpdesk_mgmt/readme/CONFIGURE.md @@ -0,0 +1,81 @@ +To configure this module, you need to: + +1. Edit or create new channels. +2. Edit or create new categories. +3. Edit or create new stages. +4. Edit or create new teams. +5. Edit or create new tags. + +## Channels + +1. Go to *Helpdesk \> Configuration \> Channels* to edit or create new + channels. +2. Edit or create a channel. +3. Set the name for the channel. +4. You can also Activate or Deactivate channels. + +![](../static/description/Channels.PNG) + +## Categories + +1. Go to *Helpdesk \> Configuration \> Categories* to edit or create + new categories. +2. Edit or create a new category. +3. Set the name for the category. +4. You can also Activate or Deactivate categories. + +![](../static/description/Categories.PNG) + +## Stages + +1. Go to *Helpdesk \> Configuration \> Stages* to edit or create new + stages. +2. Edit or create a new stage. +3. Set the name for the stage. +4. Set the sequence order for the stage. +5. You can select an Email template. +6. Mark the Unattended checkbox if the stage contains unattended + tickets. +7. Mark the Closed checkbox if the stage contains closed tickets. +8. You can add a description for the stage. +9. You can also Activate or Deactivate stages. + +![](../static/description/Stages.PNG) + +You can also sort the stage sequence if you move up or down the stages +in the list view. + +## Teams + +1. Go to *Helpdesk \> Configuration \> Teams* to edit or create new + teams. +2. Edit or create a new team. +3. Set the name for the team. +4. Add the teams members. +5. You can also Activate or Deactivate teams. + +![](../static/description/Teams.PNG) + +## Tags + +1. Go to *Helpdesk \> Configuration \> Ticket Tags* to edit or create + new tags. +2. Edit or create a new tag. +3. Set the name for the tag. +4. Set the color index for the tag. +5. You can also Activate or Deactivate tags. + +![](../static/description/Tags.PNG) + +## Permissions + +There are restrictions to read tickets according to the user's +permissions set in Helpdesk. + +1. *User: Personal tickets*: User is able to see their tickets (those + that are assigned to their user) or those that are no team nor user + is assigned. +2. *User: Team tickets*: User is able to see all the tickets that are + assigned to the teams to which he/she belongs or the tickets that + are not assigned to any team nor user. +3. *User*: User is able to see all the tickets. diff --git a/helpdesk_mgmt/readme/CONTRIBUTORS.md b/helpdesk_mgmt/readme/CONTRIBUTORS.md new file mode 100644 index 0000000000..dde39130e4 --- /dev/null +++ b/helpdesk_mgmt/readme/CONTRIBUTORS.md @@ -0,0 +1,33 @@ +- [Domatix](https://www.domatix.com): + - Carlos Martínez + - Catalin Airimitoaie + - Álvaro López + - Samuel Calvo +- [Adaptive City](https://www.adaptivecity.com): + - Aitor Bouzas +- [SDi Soluciones, S.L.](https://www.sdi.es): + - Oscar Soto + - Jorge Luis Quinteros +- [C2i Change 2 improve](http://www.c2i.es): + - Eduardo Magdalena \<\> +- [Factor Libre](https://factorlibre.com): + - María Alhambra + - Daniel Cano +- [Tecnativa](https://www.tecnativa.com): + - Pedro M. Baeza + - Víctor Martínez + - Carolina Fernandez + - Carlos Roca + - Juan Carlos Oñate + - David Bañón Gil +- [Escodoo](https://escodoo.com.br): + - Marcel Savegnago +- [Obertix](https://www.obertix.net): + - Vicent Cubells +- [Solvos](https://www.solvos.es): + - David Alonso + - Dante Pereyra +- [XCG Consulting](https://xcg-consulting.fr): + - Houzéfa Abbasbhay +- [Kencove](https://kencove.com): + - Mohamed Alkobrosli diff --git a/helpdesk_mgmt/readme/DESCRIPTION.md b/helpdesk_mgmt/readme/DESCRIPTION.md new file mode 100644 index 0000000000..f613d002ce --- /dev/null +++ b/helpdesk_mgmt/readme/DESCRIPTION.md @@ -0,0 +1 @@ +This module adds Helpdesk functionality in Odoo. diff --git a/helpdesk_mgmt/readme/ROADMAP.md b/helpdesk_mgmt/readme/ROADMAP.md new file mode 100644 index 0000000000..708b3dea6d --- /dev/null +++ b/helpdesk_mgmt/readme/ROADMAP.md @@ -0,0 +1,5 @@ +- Add a tour feature similar to what the `project` module defines to + discover projects / tasks. +- Update portal tests defined in `tests/test_portal.py` to rely on tour + specs (in JS) in order to replicate the navigation behavior of portal + users. diff --git a/helpdesk_mgmt/readme/USAGE.md b/helpdesk_mgmt/readme/USAGE.md new file mode 100644 index 0000000000..225f17662c --- /dev/null +++ b/helpdesk_mgmt/readme/USAGE.md @@ -0,0 +1,22 @@ +1. Go to *Helpdesk* or *Helpdesk \> Dashboard* to see the tickets + dashboard +2. In the Kanban view, click in the kanban card of a team to see their + tickets and create new ones. + +![Tickets_Kanban](../static/description/Tickets_Kanban.PNG) + +To create a new ticket from the kanban view: + +1. Press *Create* button or click on the plus icon at the top of the + column of a stage. +2. Set the name or subject for the ticket. +3. Select the team that will manage the ticket. +4. You can select a user to assign the ticket. +5. Set the priority of the ticket. +6. Select the partner, and you can also set the partner name and email. +7. You can select a category and set tags for the ticket. +8. Add a description. +9. You can also attach files to the ticket. + +![Tickets01](../static/description/Tickets01.PNG) +![Tickets02](../static/description/Tickets02.PNG) diff --git a/helpdesk_mgmt/security/helpdesk_security.xml b/helpdesk_mgmt/security/helpdesk_security.xml new file mode 100644 index 0000000000..917fbd3f3e --- /dev/null +++ b/helpdesk_mgmt/security/helpdesk_security.xml @@ -0,0 +1,130 @@ + + + + + Helpdesk Access Levels + + + + + User: Personal tickets + + + + + + User: Team tickets + + + + + + User + + + + + + Helpdesk Manager + + + + + + + Personal Tickets + + ["|", ('user_id', '=', user.id), '&', ('user_id','=',False), ('team_id', 'in', user.helpdesk_team_ids.ids)] + + + + Team Tickets + + ['|',('team_id','in',user.helpdesk_team_ids.ids),('team_id','=',False)] + + + + All Tickets + + [(1,'=',1)] + + + + + Helpdesk Ticket Company Rule + + + [('company_id', 'in', company_ids + [False])] + + + Helpdesk Category Company Rule + + + [('company_id', 'in', company_ids + [False])] + + + Helpdesk Channel Company Rule + + + [('company_id', 'in', company_ids + [False])] + + + Helpdesk Stage Company Rule + + + [('company_id', 'in', company_ids + [False])] + + + Helpdesk Tag Company Rule + + + [('company_id', 'in', company_ids + [False])] + + + Helpdesk Team Company Rule + + + [('company_id', 'in', company_ids + [False])] + + + Helpdesk Team Portal Rule + + + [('show_in_portal','=',True)] + + + + Internal Tickets + + ['|', + ('partner_id', '=', user.partner_id.id), + ('message_partner_ids','=',user.partner_id.id)] + + + + + Portal Personal Tickets + + ['|', + ('partner_id', 'child_of', [user.commercial_partner_id.id]), + ('message_partner_ids','child_of',[user.commercial_partner_id.id])] + + + + diff --git a/helpdesk_mgmt/security/ir.model.access.csv b/helpdesk_mgmt/security/ir.model.access.csv new file mode 100644 index 0000000000..79dda40d19 --- /dev/null +++ b/helpdesk_mgmt/security/ir.model.access.csv @@ -0,0 +1,22 @@ +id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink +access_helpdesk_ticket_manager,helpdesk.ticket.manager,model_helpdesk_ticket,group_helpdesk_manager,1,1,1,1 +access_helpdesk_ticket_user,helpdesk.ticket.user,model_helpdesk_ticket,group_helpdesk_user,1,1,1,0 +access_helpdesk_ticket_user_personal,helpdesk.ticket.user.personal,model_helpdesk_ticket,group_helpdesk_user_own,1,1,1,0 +access_helpdesk_ticket_portal,helpdesk.ticket.portal,model_helpdesk_ticket,base.group_portal,1,0,0,0 +access_helpdesk_ticket_base_user,helpdesk.ticket.portal,model_helpdesk_ticket,base.group_user,1,0,0,0 +access_helpdesk_ticket_stage_manager,helpdesk.ticket.stage.manager,model_helpdesk_ticket_stage,group_helpdesk_manager,1,1,1,1 +access_helpdesk_ticket_stage_user,helpdesk.ticket.stage.user,model_helpdesk_ticket_stage,base.group_user,1,0,0,0 +access_helpdesk_ticket_stage_portal,helpdesk.ticket.stage.portal,model_helpdesk_ticket_stage,base.group_portal,1,0,0,0 +access_helpdesk_ticket_stage_public,helpdesk.ticket.stage.public,model_helpdesk_ticket_stage,base.group_public,1,1,0,0 +access_helpdesk_ticket_tag_manager,helpdesk.ticket.tag.manager,model_helpdesk_ticket_tag,group_helpdesk_manager,1,1,1,1 +access_helpdesk_ticket_tag_user,helpdesk.ticket.tag.user,model_helpdesk_ticket_tag,base.group_user,1,0,0,0 +access_helpdesk_ticket_team_manager,helpdesk.ticket.team.manager,model_helpdesk_ticket_team,group_helpdesk_manager,1,1,1,1 +access_helpdesk_ticket_team_user,helpdesk.ticket.team.user,model_helpdesk_ticket_team,base.group_user,1,0,0,0 +access_helpdesk_ticket_team_portal,helpdesk.ticket.team.portal,model_helpdesk_ticket_team,base.group_portal,1,0,0,0 +access_helpdesk_ticket_channel_manager,helpdesk.ticket.channel.manager,model_helpdesk_ticket_channel,group_helpdesk_manager,1,1,1,1 +access_helpdesk_ticket_channel_user,helpdesk.ticket.channel.user,model_helpdesk_ticket_channel,base.group_user,1,0,0,0 +access_helpdesk_ticket_category_manager,helpdesk.ticket.category.manager,model_helpdesk_ticket_category,group_helpdesk_manager,1,1,1,1 +access_helpdesk_ticket_category_user,helpdesk.ticket.category.user,model_helpdesk_ticket_category,base.group_user,1,0,0,0 +access_helpdesk_ticket_category_portal,helpdesk.ticket.category.portal,model_helpdesk_ticket_category,base.group_portal,1,0,0,0 +access_helpdesk_ticket_category_public,helpdesk.ticket.category.public,model_helpdesk_ticket_category,base.group_public,1,0,0,0 +access_helpdesk_ticket_duplicate_wizard,helpdesk.ticket.duplicate.wizard,model_helpdesk_ticket_duplicate_wizard,group_helpdesk_user,1,1,1,1 diff --git a/helpdesk_mgmt/static/description/Categories.PNG b/helpdesk_mgmt/static/description/Categories.PNG new file mode 100644 index 0000000000..68767f1aea Binary files /dev/null and b/helpdesk_mgmt/static/description/Categories.PNG differ diff --git a/helpdesk_mgmt/static/description/Channels.PNG b/helpdesk_mgmt/static/description/Channels.PNG new file mode 100644 index 0000000000..9adbc231a8 Binary files /dev/null and b/helpdesk_mgmt/static/description/Channels.PNG differ diff --git a/helpdesk_mgmt/static/description/Stage.PNG b/helpdesk_mgmt/static/description/Stage.PNG new file mode 100644 index 0000000000..e5f9d43630 Binary files /dev/null and b/helpdesk_mgmt/static/description/Stage.PNG differ diff --git a/helpdesk_mgmt/static/description/Tags.PNG b/helpdesk_mgmt/static/description/Tags.PNG new file mode 100644 index 0000000000..5cdfd25a36 Binary files /dev/null and b/helpdesk_mgmt/static/description/Tags.PNG differ diff --git a/helpdesk_mgmt/static/description/Teams.PNG b/helpdesk_mgmt/static/description/Teams.PNG new file mode 100644 index 0000000000..f51067d8ad Binary files /dev/null and b/helpdesk_mgmt/static/description/Teams.PNG differ diff --git a/helpdesk_mgmt/static/description/Tickets01.PNG b/helpdesk_mgmt/static/description/Tickets01.PNG new file mode 100644 index 0000000000..9f89bec177 Binary files /dev/null and b/helpdesk_mgmt/static/description/Tickets01.PNG differ diff --git a/helpdesk_mgmt/static/description/Tickets02.PNG b/helpdesk_mgmt/static/description/Tickets02.PNG new file mode 100644 index 0000000000..745a44d1d8 Binary files /dev/null and b/helpdesk_mgmt/static/description/Tickets02.PNG differ diff --git a/helpdesk_mgmt/static/description/Tickets_Kanban.PNG b/helpdesk_mgmt/static/description/Tickets_Kanban.PNG new file mode 100644 index 0000000000..137909d3aa Binary files /dev/null and b/helpdesk_mgmt/static/description/Tickets_Kanban.PNG differ diff --git a/helpdesk_mgmt/static/description/icon.png b/helpdesk_mgmt/static/description/icon.png new file mode 100644 index 0000000000..b3ad914af9 Binary files /dev/null and b/helpdesk_mgmt/static/description/icon.png differ diff --git a/helpdesk_mgmt/static/description/icon.svg b/helpdesk_mgmt/static/description/icon.svg new file mode 100644 index 0000000000..4964f108c6 --- /dev/null +++ b/helpdesk_mgmt/static/description/icon.svg @@ -0,0 +1,115 @@ + + + + + + + + + + + + + + + + + + + + + + diff --git a/helpdesk_mgmt/static/description/index.html b/helpdesk_mgmt/static/description/index.html new file mode 100644 index 0000000000..c873045528 --- /dev/null +++ b/helpdesk_mgmt/static/description/index.html @@ -0,0 +1,623 @@ + + + + + +README.rst + + + +
+ + + +Odoo Community Association + +
+

Helpdesk Management

+ +

Production/Stable License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

+

This module adds Helpdesk functionality in Odoo.

+

Table of contents

+ +
+

Configuration

+

To configure this module, you need to:

+
    +
  1. Edit or create new channels.
    2. +
  2. Edit or create new categories.
    3. +
  3. Edit or create new stages.
    4. +
  4. Edit or create new teams.
    5. +
  5. Edit or create new tags.
    6. +
+
+

Channels

+
    +
  1. Go to Helpdesk > Configuration > Channels to edit or create new +channels.
    2. +
  2. Edit or create a channel.
    3. +
  3. Set the name for the channel.
    4. +
  4. You can also Activate or Deactivate channels.
    5. +
+

image1

+
+
+

Categories

+
    +
  1. Go to Helpdesk > Configuration > Categories to edit or create new +categories.
    2. +
  2. Edit or create a new category.
    3. +
  3. Set the name for the category.
    4. +
  4. You can also Activate or Deactivate categories.
    5. +
+

image2

+
+
+

Stages

+
    +
  1. Go to Helpdesk > Configuration > Stages to edit or create new +stages.
    2. +
  2. Edit or create a new stage.
    3. +
  3. Set the name for the stage.
    4. +
  4. Set the sequence order for the stage.
    5. +
  5. You can select an Email template.
    6. +
  6. Mark the Unattended checkbox if the stage contains unattended +tickets.
    7. +
  7. Mark the Closed checkbox if the stage contains closed tickets.
    8. +
  8. You can add a description for the stage.
    9. +
  9. You can also Activate or Deactivate stages.
    10. +
+

image3

+

You can also sort the stage sequence if you move up or down the stages +in the list view.

+
+
+

Teams

+
    +
  1. Go to Helpdesk > Configuration > Teams to edit or create new teams.
    2. +
  2. Edit or create a new team.
    3. +
  3. Set the name for the team.
    4. +
  4. Add the teams members.
    5. +
  5. You can also Activate or Deactivate teams.
    6. +
+

image4

+
+
+

Tags

+
    +
  1. Go to Helpdesk > Configuration > Ticket Tags to edit or create new +tags.
    2. +
  2. Edit or create a new tag.
    3. +
  3. Set the name for the tag.
    4. +
  4. Set the color index for the tag.
    5. +
  5. You can also Activate or Deactivate tags.
    6. +
+

image5

+
+
+

Permissions

+

There are restrictions to read tickets according to the user’s +permissions set in Helpdesk.

+
    +
  1. User: Personal tickets: User is able to see their tickets (those +that are assigned to their user) or those that are no team nor user +is assigned.
    2. +
  2. User: Team tickets: User is able to see all the tickets that are +assigned to the teams to which he/she belongs or the tickets that are +not assigned to any team nor user.
    3. +
  3. User: User is able to see all the tickets.
    4. +
+
+
+
+

Usage

+
    +
  1. Go to Helpdesk or Helpdesk > Dashboard to see the tickets +dashboard
    2. +
  2. In the Kanban view, click in the kanban card of a team to see their +tickets and create new ones.
    3. +
+

Tickets_Kanban

+

To create a new ticket from the kanban view:

+
    +
  1. Press Create button or click on the plus icon at the top of the +column of a stage.
    2. +
  2. Set the name or subject for the ticket.
    3. +
  3. Select the team that will manage the ticket.
    4. +
  4. You can select a user to assign the ticket.
    5. +
  5. Set the priority of the ticket.
    6. +
  6. Select the partner, and you can also set the partner name and email.
    7. +
  7. You can select a category and set tags for the ticket.
    8. +
  8. Add a description.
    9. +
  9. You can also attach files to the ticket.
    10. +
+

Tickets01 Tickets02

+
+
+

Known issues / Roadmap

+
    +
  • Add a tour feature similar to what the project module defines to +discover projects / tasks.
    • +
  • Update portal tests defined in tests/test_portal.py to rely on +tour specs (in JS) in order to replicate the navigation behavior of +portal users.
    • +
+
+
+

Bug Tracker

+

Bugs are tracked on GitHub Issues. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +feedback.

+

Do not contact contributors directly about support or help with technical issues.

+
+
+

Credits

+
+

Authors

+
    +
  • AdaptiveCity
    • +
  • Tecnativa
    • +
  • ForgeFlow
    • +
  • C2i Change 2 Improve
    • +
  • Domatix
    • +
  • Factor Libre
    • +
  • SDi Soluciones
    • +
+
+
+

Contributors

+ +
+
+

Maintainers

+

This module is maintained by the OCA.

+ +Odoo Community Association + +

OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use.

+

This module is part of the OCA/helpdesk project on GitHub.

+

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

+
+
+
+
+ + diff --git a/helpdesk_mgmt/static/src/img/helpdesk_icon.svg b/helpdesk_mgmt/static/src/img/helpdesk_icon.svg new file mode 100644 index 0000000000..b8b5ab6232 --- /dev/null +++ b/helpdesk_mgmt/static/src/img/helpdesk_icon.svg @@ -0,0 +1,4 @@ + + + + diff --git a/helpdesk_mgmt/static/src/js/new_ticket.esm.js b/helpdesk_mgmt/static/src/js/new_ticket.esm.js new file mode 100644 index 0000000000..0b858a5f70 --- /dev/null +++ b/helpdesk_mgmt/static/src/js/new_ticket.esm.js @@ -0,0 +1,35 @@ +/* eslint no-undef: 0 */ +import {_t} from "@web/core/l10n/translation"; +import {humanNumber} from "@web/core/utils/numbers"; +import publicWidget from "@web/legacy/js/public/public_widget"; + +publicWidget.registry.NewTicket = publicWidget.Widget.extend({ + selector: "form[action='/submitted/ticket']", + events: { + 'change input[name="attachment"]': "_onChangeAttachment", + }, + _onChangeAttachment(ev) { + ev.preventDefault(); + const attachment_input = document.getElementById("attachment"); + const information_input = document.getElementById("attachment_information"); + information_input.style.display = "none"; + const max_upload_size = parseInt( + attachment_input.getAttribute("max_upload_size"), + 10 + ); + const dt = new DataTransfer(); + for (const file of attachment_input.files) { + if (file.size > max_upload_size) { + information_input.textContent = _t( + "The selected file (%sB) is over the maximum allowed file size (%sB).", + humanNumber(file.size), + humanNumber(max_upload_size) + ); + information_input.style.display = ""; + } else { + dt.items.add(file); + } + } + attachment_input.files = dt.files; + }, +}); diff --git a/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_dashboard.esm.js b/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_dashboard.esm.js new file mode 100644 index 0000000000..8bfc06bf83 --- /dev/null +++ b/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_dashboard.esm.js @@ -0,0 +1,48 @@ +import {Component, onWillStart, useState} from "@odoo/owl"; +import {useBus, useService} from "@web/core/utils/hooks"; +import {SIZES} from "@web/core/ui/ui_service"; +import {ViewButton} from "@web/views/view_button/view_button"; + +export class HelpdeskDashboard extends Component { + static template = "helpdesk_mgmt.HelpdeskDashboard"; + static props = {}; + static components = {ViewButton}; + setup() { + this.orm = useService("orm"); + this.action = useService("action"); + this.uiService = useService("ui"); + useBus(this.uiService.bus, "resize", this.updateGridTemplateColumns); + this.state = useState({ + gridTemplateColumns: this._getGridTemplateColumns(), + }); + onWillStart(async () => { + this.helpdeskData = await this.orm.call( + "helpdesk.ticket.team", + "retrieve_dashboard" + ); + }); + } + clickParams(section) { + if (section.action) { + return {name: section.action, type: "action"}; + } + return {}; + } + + _getGridTemplateColumns() { + switch (this.uiService.size) { + case SIZES.XS: + return 2; + case SIZES.VSM: + return 3; + case SIZES.XXL: + return 6; + default: + return 4; + } + } + + updateGridTemplateColumns() { + this.state.gridTemplateColumns = this._getGridTemplateColumns(); + } +} diff --git a/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_dashboard.xml b/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_dashboard.xml new file mode 100644 index 0000000000..85767001d3 --- /dev/null +++ b/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_dashboard.xml @@ -0,0 +1,36 @@ + + + +
+
+
+ + + +
+ + + + + + +
+ + + +
+
+
+ + diff --git a/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_team_kanban_view.esm.js b/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_team_kanban_view.esm.js new file mode 100644 index 0000000000..52461c1968 --- /dev/null +++ b/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_team_kanban_view.esm.js @@ -0,0 +1,18 @@ +import {HelpdeskDashboard} from "./helpdesk_dashboard.esm"; +import {KanbanRenderer} from "@web/views/kanban/kanban_renderer"; +import {kanbanView} from "@web/views/kanban/kanban_view"; +import {registry} from "@web/core/registry"; + +export class HelpdeskKanbanViewRenderer extends KanbanRenderer { + static template = "helpdesk_mgmt.HelpdeskKanbanView"; + static components = Object.assign({}, KanbanRenderer.components, { + HelpdeskDashboard, + }); +} + +export const HelpdeskKanbanView = { + ...kanbanView, + Renderer: HelpdeskKanbanViewRenderer, +}; + +registry.category("views").add("helpdesk_kanban", HelpdeskKanbanView); diff --git a/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_team_kanban_view.xml b/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_team_kanban_view.xml new file mode 100644 index 0000000000..5d7efcbc32 --- /dev/null +++ b/helpdesk_mgmt/static/src/views/helpdesk_dashboard/helpdesk_team_kanban_view.xml @@ -0,0 +1,12 @@ + + + + + + + + diff --git a/helpdesk_mgmt/static/tests/views/helpdesk_team_kanban_view.test.js b/helpdesk_mgmt/static/tests/views/helpdesk_team_kanban_view.test.js new file mode 100644 index 0000000000..6be759cac6 --- /dev/null +++ b/helpdesk_mgmt/static/tests/views/helpdesk_team_kanban_view.test.js @@ -0,0 +1,154 @@ +import { + defineActions, + defineModels, + models, + mountView, +} from "@web/../tests/web_test_helpers"; +import {expect, test} from "@odoo/hoot"; +import {animationFrame} from "@odoo/hoot-mock"; +import {click} from "@odoo/hoot-dom"; +import {defineMailModels} from "@mail/../tests/mail_test_helpers"; + +class HelpdeskTicketTeam extends models.Model { + _name = "helpdesk.ticket.team"; + /* + We cannot use json, because odoo is passing JSON as strings on the test + but it is an object in real life :( + */ + + _records = [ + { + id: 1, + }, + { + id: 2, + }, + { + id: 3, + }, + ]; + + retrieve_dashboard() { + return [ + { + name: "Open Tickets without team", + value: 0, + sequence: 1, + icon: "fa-exclamation-circle", + show: false, + action: "action_1", + }, + { + name: "Open Tickets without team", + value: 11, + sequence: 1, + icon: "fa-life-ring", + show: true, + action: "action_2", + }, + { + name: "Open Tickets 2 without team", + value: 12, + sequence: 1, + icon: "fa-cogs", + show: true, + action: "action_3", + }, + ]; + } + _views = { + "form,1": ` +
+ + + +
+ `, + list: ` + + + + `, + }; +} + +defineActions([ + { + id: 1, + xml_id: "action_1", + name: "Action 1", + res_model: "helpdesk.ticket.team", + res_id: 1, + res_ids: [1], + view_mode: "form", + target: "new", + views: [[1, "form"]], + }, + { + id: 2, + xml_id: "action_2", + name: "Action 2", + res_model: "helpdesk.ticket.team", + res_id: 2, + res_ids: [2], + view_mode: "form", + target: "new", + views: [[1, "form"]], + }, + { + id: 3, + xml_id: "action_3", + name: "Action 3", + res_model: "helpdesk.ticket.team", + res_id: 3, + res_ids: [3], + view_mode: "form", + target: "new", + views: [[1, "form"]], + }, +]); + +defineModels([HelpdeskTicketTeam]); +defineMailModels(); + +test("Check Automation Graph Widget", async () => { + await mountView({ + type: "kanban", + resIds: [1], + resModel: "helpdesk.ticket.team", + arch: ` + + + + + + + + `, + }); + expect(`.o_helpdesk_team_dashboard`).toHaveCount(1); + expect(`.o_helpdesk_team_dashboard button`).toHaveCount(2); + expect(`.o_helpdesk_team_dashboard button .fa-exclamation-circle`).toHaveCount(0); + expect(`.o_helpdesk_team_dashboard button .fa-life-ring`).toHaveCount(1); + expect(`.o_helpdesk_team_dashboard button .fa-cogs`).toHaveCount(1); + await click(`.o_helpdesk_team_dashboard button .fa-life-ring`); + await animationFrame(); + expect(`.o-main-components-container .o_dialog .o_form_view`).toHaveCount(1); + expect( + `.o-main-components-container .o_dialog .o_form_view [name='id'] span` + ).toHaveCount(1); + expect( + `.o-main-components-container .o_dialog .o_form_view [name='id'] span` + ).toHaveText("2"); + await click(`.o-main-components-container .o_dialog .o_form_button_cancel`); + await animationFrame(); + await click(`.o_helpdesk_team_dashboard button .fa-cogs`); + await animationFrame(); + expect(`.o-main-components-container .o_dialog .o_form_view`).toHaveCount(1); + expect( + `.o-main-components-container .o_dialog .o_form_view [name='id'] span` + ).toHaveCount(1); + expect( + `.o-main-components-container .o_dialog .o_form_view [name='id'] span` + ).toHaveText("3"); +}); diff --git a/helpdesk_mgmt/tests/__init__.py b/helpdesk_mgmt/tests/__init__.py new file mode 100644 index 0000000000..37ff4f43f3 --- /dev/null +++ b/helpdesk_mgmt/tests/__init__.py @@ -0,0 +1,7 @@ +from . import test_helpdesk_ticket +from . import test_helpdesk_ticket_team +from . import test_helpdesk_portal +from . import test_helpdesk_fetchmail +from . import test_res_partner +from . import test_helpdesk_category_hierarchy +from . import test_js diff --git a/helpdesk_mgmt/tests/common.py b/helpdesk_mgmt/tests/common.py new file mode 100644 index 0000000000..0331b50217 --- /dev/null +++ b/helpdesk_mgmt/tests/common.py @@ -0,0 +1,62 @@ +# Copyright 2023 Tecnativa - Víctor Martínez +# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html +from odoo.tests import new_test_user + +from odoo.addons.base.tests.common import BaseCommon + + +class TestHelpdeskTicketBase(BaseCommon): + @classmethod + def setUpClass(cls): + super().setUpClass() + helpdesk_ticket_team = cls.env["helpdesk.ticket.team"] + cls.company = cls.env.company + cls.user_own = new_test_user( + cls.env, + login="helpdesk_mgmt-user_own", + groups="helpdesk_mgmt.group_helpdesk_user_own", + ) + cls.user_team = new_test_user( + cls.env, + login="helpdesk_mgmt-user_team", + groups="helpdesk_mgmt.group_helpdesk_user_team", + ) + cls.user = new_test_user( + cls.env, + login="helpdesk_mgmt-user", + groups="helpdesk_mgmt.group_helpdesk_user", + ) + cls.stage_closed = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done") + cls.team_a = helpdesk_ticket_team.create( + {"name": "Team A", "user_ids": [(6, 0, [cls.user_own.id, cls.user.id])]} + ) + cls.team_b = helpdesk_ticket_team.create( + {"name": "Team B", "user_ids": [(6, 0, [cls.user_team.id])]} + ) + cls.new_stage = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_new") + cls.ticket_a_unassigned = cls._create_ticket(cls.team_a) + cls.ticket_a_unassigned.priority = "3" + cls.ticket_a_user_own = cls._create_ticket(cls.team_a, cls.user_own) + cls.ticket_a_user_team = cls._create_ticket(cls.team_a, cls.user_team) + cls.ticket_b_unassigned = cls._create_ticket(cls.team_b) + cls.ticket_b_user_own = cls._create_ticket(cls.team_b, cls.user_own) + cls.ticket_b_user_team = cls._create_ticket(cls.team_b, cls.user_team) + + @classmethod + def _create_ticket(cls, team, user=False): + ticket = cls.env["helpdesk.ticket"].create( + { + "name": "Ticket {} ({})".format( + team.name, user.login if user else "unassigned" + ), + "description": "Description", + "team_id": team.id, + "user_id": user.id if user else False, + "priority": "1", + } + ) + # Since compute/depends method is added on user_id field + # it's now necessary to write unassigned user for the tests + if not user: + ticket.user_id = False + return ticket diff --git a/helpdesk_mgmt/tests/test_helpdesk_category_hierarchy.py b/helpdesk_mgmt/tests/test_helpdesk_category_hierarchy.py new file mode 100644 index 0000000000..42107454a0 --- /dev/null +++ b/helpdesk_mgmt/tests/test_helpdesk_category_hierarchy.py @@ -0,0 +1,15 @@ +# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html +from odoo.addons.base.tests.common import BaseCommon + + +class TestHelpdeskCategoryHierarchy(BaseCommon): + @classmethod + def setUpClass(cls): + super().setUpClass() + cls.category_1 = cls.env["helpdesk.ticket.category"].create({"name": "C1"}) + cls.category_2 = cls.env["helpdesk.ticket.category"].create( + {"name": "C2", "parent_id": cls.category_1.id} + ) + + def test_helpdesk_ticket_category(self): + self.assertEqual(self.category_2.complete_name, "C1 / C2") diff --git a/helpdesk_mgmt/tests/test_helpdesk_fetchmail.py b/helpdesk_mgmt/tests/test_helpdesk_fetchmail.py new file mode 100644 index 0000000000..2f6789d018 --- /dev/null +++ b/helpdesk_mgmt/tests/test_helpdesk_fetchmail.py @@ -0,0 +1,83 @@ +# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html + +from .common import TestHelpdeskTicketBase + +EMAIL_TPL = """Return-Path: +X-Original-To: {to} +Delivered-To: {to} +To: {to} +Received: by mail1.odoo.com (Postfix, from userid 10002) + id 5DF9ABFB2A; Fri, 10 Aug 2012 16:16:39 +0200 (CEST) +Message-ID: {msg_id} +Date: Tue, 29 Nov 2011 12:43:21 +0530 +From: {email_from} +MIME-Version: 1.0 +Subject: {subject} +Content-Type: text/plain; charset=ISO-8859-1; format=flowed + +Hello, + +This email should create a new entry in your module. Please check that it +effectively works. + +Thanks, + +-- +Raoul Boitempoils +Integrator at Agrolait""" + + +class TestHelpdeskFetchmail(TestHelpdeskTicketBase): + """ """ + + @classmethod + def setUpClass(cls): + super().setUpClass() + cls.channel_email = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_channel_email") + + def _dummy_fetchmail_process(self): + """In a real case workflow, the `fetchmail.server::fetch_mail()` function + fetches IMAP/POP servers and creates new messages objects using + `mail.thread::message_process()`.""" + + MailThread = self.env["mail.thread"] + additional_context = {"fetchmail_cron_running": True} + message = EMAIL_TPL.format( + to="general-alias-for-tickets@local.test", + subject="Need backup", + email_from="bob@mycompany.com", + msg_id="168242744424.20.2028152230359369389@dd607af32153", + ) + res_id = MailThread.with_context(**additional_context).message_process( + model="helpdesk.ticket", + message=message, + save_original=False, + strip_attachments=True, + ) + ticket_number = self.env["helpdesk.ticket"].browse(res_id).number + self.assertEqual(ticket_number[:2], "HT") + self.assertGreater(res_id, 0) + + def test_message_process(self): + # keep a list of existing tickets + ticket_ids = self.env["helpdesk.ticket"].search([]) + self._dummy_fetchmail_process() + # get the newly created ticket + ticket_id = self.env["helpdesk.ticket"].search([]) - ticket_ids + self.assertEqual(len(ticket_id), 1) + self.assertEqual(ticket_id.name, "Need backup") + # ensure that the e-mail channel has been set automatically + self.assertEqual(ticket_id.channel_id, self.channel_email) + + def test_message_process_missing_channel(self): + # delete default e-mail channel + self.channel_email.unlink() + # keep a list of existing tickets + ticket_ids = self.env["helpdesk.ticket"].search([]) + self._dummy_fetchmail_process() + # get the newly created ticket + ticket_id = self.env["helpdesk.ticket"].search([]) - ticket_ids + self.assertEqual(len(ticket_id), 1) + self.assertEqual(ticket_id.name, "Need backup") + # ensure that the channel is not set + self.assertFalse(ticket_id.channel_id) diff --git a/helpdesk_mgmt/tests/test_helpdesk_portal.py b/helpdesk_mgmt/tests/test_helpdesk_portal.py new file mode 100644 index 0000000000..f6f1642fe3 --- /dev/null +++ b/helpdesk_mgmt/tests/test_helpdesk_portal.py @@ -0,0 +1,230 @@ +# Copyright 2023 Tecnativa - Víctor Martínez +# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html +# import odoo.tests +from odoo import http +from odoo.tests.common import new_test_user, tagged + +from odoo.addons.base.tests.common import DISABLED_MAIL_CONTEXT, HttpCaseWithUserPortal + + +@tagged("post_install", "-at_install") +class TestHelpdeskPortalBase(HttpCaseWithUserPortal): + """Test controllers defined for portal mode. + This is mostly for basic coverage; we don't go as far as fully validating + HTML produced by our routes. + """ + + @classmethod + def setUpClass(cls): + super().setUpClass() + cls.env = cls.env(context=dict(cls.env.context, **DISABLED_MAIL_CONTEXT)) + cls.new_ticket_title = "portal-new-submitted-ticket-subject" + cls.new_ticket_desc_lines = ( # multiline description to check line breaks + "portal-new-submitted-ticket-description-line-1", + "portal-new-submitted-ticket-description-line-2", + ) + cls.company = cls.env.ref("base.main_company") + cls.partner_portal.parent_id = cls.company.partner_id + cls.portal_category = cls.env["helpdesk.ticket.category"].create( + { + "name": "Portal Test Category", + "company_id": cls.company.id, + "show_in_portal": True, + } + ) + # Create a basic user with no helpdesk permissions. + cls.basic_user = new_test_user(cls.env, login="test-basic-user") + cls.basic_user.parent_id = cls.company.partner_id + # Create a ticket submitted by our portal user. + cls.portal_ticket = cls._create_ticket( + cls.partner_portal, "portal-ticket-title" + ) + + def get_new_tickets(self, user): + return self.env["helpdesk.ticket"].with_user(user).search([]) + + @classmethod + def _create_ticket(cls, partner, ticket_title, **values): + """Create a ticket submitted by the specified partner.""" + data = { + "name": ticket_title, + "description": "portal-ticket-description", + "partner_id": partner.id, + "partner_email": partner.email, + "partner_name": partner.name, + } + data.update(**values) + return cls.env["helpdesk.ticket"].create(data) + + def _submit_ticket(self, **values): + data = { + "category": self.portal_category.id, + "csrf_token": http.Request.csrf_token(self), + "subject": self.new_ticket_title, + "description": "\n".join(self.new_ticket_desc_lines), + } + data.update(**values) + resp = self.url_open("/submitted/ticket", data=data) + self.assertEqual(resp.status_code, 200) + + +class TestHelpdeskPortal(TestHelpdeskPortalBase): + def test_submit_ticket_01(self): + self.authenticate("test-basic-user", "test-basic-user") + self._submit_ticket() + tickets = self.get_new_tickets(self.basic_user) + self.assertNotIn(self.portal_ticket, tickets) + self.assertIn(self.new_ticket_title, tickets.mapped("name")) + self.assertIn( + "

" + "
".join(self.new_ticket_desc_lines) + "

", + tickets.mapped("description"), + ) + + def test_submit_ticket_02(self): + self.authenticate("portal", "portal") + old_tickets = self.get_new_tickets(self.user_portal) + self._submit_ticket() + tickets = self.get_new_tickets(self.user_portal) + new_ticket = tickets - old_tickets + self.assertFalse(new_ticket.user_id) + self.assertIn(self.portal_ticket, tickets) + self.assertIn(self.new_ticket_title, tickets.mapped("name")) + self.assertIn( + "

" + "
".join(self.new_ticket_desc_lines) + "

", + tickets.mapped("description"), + ) + + def test_ticket_list(self): + """List tickets in portal mode, ensure it contains our test ticket.""" + self.authenticate("portal", "portal") + resp = self.url_open("/my/tickets") + self.assertEqual(resp.status_code, 200) + self.assertIn("portal-ticket-title", resp.text) + + def test_ticket_form(self): + """Open our test ticket in portal mode.""" + self.authenticate("portal", "portal") + resp = self.url_open(f"/my/ticket/{self.portal_ticket.id}") + self.assertEqual(resp.status_code, 200) + self.assertIn("portal-ticket-title", resp.text) + self.assertIn("portal-ticket-description", resp.text) + + def test_close_ticket(self): + """Close a ticket from the portal.""" + self.assertFalse(self.portal_ticket.closed) + self.authenticate("portal", "portal") + + # Ensure closable stages exist (2 in demo data: Done and Cancelled). + if self.portal_ticket.team_id: + closable_stages = ( + self.portal_ticket.team_id._get_applicable_stages().filtered( + "close_from_portal" + ) + ) + else: + closable_stages = self.env["helpdesk.ticket.stage"].search( + [ + ("company_id", "in", [False, self.portal_ticket.company_id.id]), + ("team_ids", "=", False), + ("close_from_portal", "=", True), + ] + ) + self.assertEqual(len(closable_stages), 2) + + stage = self.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done") + self._call_close_ticket(self.portal_ticket, stage) + self.assertTrue(self.portal_ticket.closed) + self.assertEqual(self.portal_ticket.stage_id, stage) + + def test_close_ticket_invalid_stage(self): + """Attempt to close a ticket from the portal with an invalid target stage.""" + self.authenticate("portal", "portal") + stage = self.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_awaiting") + self._call_close_ticket(self.portal_ticket, stage) + self.assertFalse(self.portal_ticket.closed) + self.assertNotEqual(self.portal_ticket.stage_id, stage) + + def test_ticket_list_unauthenticated(self): + """Attempt to list tickets without auth, ensure we get sent back to login.""" + resp = self.url_open("/my/tickets", allow_redirects=False) + # In Odoo 19, depending on test HTTP context, unauthenticated requests can + # be redirected to login (303) or answered with 404 when no DB is selected. + self.assertIn(resp.status_code, (303, 404)) + if resp.status_code == 303: + self.assertTrue(resp.is_redirect) + # http://127.0.0.1:8069/web/login?redirect=http%3A%2F%2F127.0.0.1%3A8069%2Fmy%2Ftickets + self.assertIn("/web/login", resp.headers["Location"]) + + def test_ticket_list_authorized(self): + """Attempt to list tickets without helpdesk permissions.""" + self.authenticate("test-basic-user", "test-basic-user") + resp = self.url_open("/my/tickets", allow_redirects=False) + self.assertEqual(resp.status_code, 200) + self.assertFalse(resp.is_redirect) + + def test_tickets_2_users(self): + """Check tickets between 2 portal users; ensure they can't access each + others' tickets. + """ + self.partner_portal.parent_id = False + portal_user_1 = self.user_portal # created by HttpCaseWithUserPortal + portal_user_2 = self.user_portal.copy( + default={"login": "portal2", "password": "portal2"} + ) + + ticket_1 = self._create_ticket(portal_user_1.partner_id, "ticket-user-1") + ticket_2 = self._create_ticket(portal_user_2.partner_id, "ticket-user-2") + + # Portal ticket list: portal_user_1 only sees ticket_1 + self.authenticate("portal", "portal") + resp = self.url_open("/my/tickets") + self.assertEqual(resp.status_code, 200) + self.assertIn("ticket-user-1", resp.text) + self.assertNotIn("ticket-user-2", resp.text) + + # Portal ticket list: portal_user_2 only sees ticket_2 + self.authenticate("portal2", "portal2") + resp = self.url_open("/my/tickets") + self.assertEqual(resp.status_code, 200) + self.assertNotIn("ticket-user-1", resp.text) + self.assertIn("ticket-user-2", resp.text) + + # Portal ticket form: portal_user_1 can open ticket_1 but not ticket_2 + self.authenticate("portal", "portal") + resp = self.url_open(f"/my/ticket/{ticket_1.id}") + self.assertEqual(resp.status_code, 200) + self.assertIn("ticket-user-1", resp.text) + resp = self.url_open(f"/my/ticket/{ticket_2.id}", allow_redirects=False) + self.assertEqual(resp.status_code, 303) + self.assertTrue(resp.is_redirect) + self.assertTrue(resp.headers["Location"].endswith("/my")) + + # Portal ticket form: portal_user_2 can open ticket_2 but not ticket_1 + self.authenticate("portal2", "portal2") + resp = self.url_open(f"/my/ticket/{ticket_1.id}", allow_redirects=False) + self.assertEqual(resp.status_code, 303) + self.assertTrue(resp.is_redirect) + self.assertTrue(resp.headers["Location"].endswith("/my")) + resp = self.url_open(f"/my/ticket/{ticket_2.id}") + self.assertEqual(resp.status_code, 200) + self.assertIn("ticket-user-2", resp.text) + + def _count_close_buttons(self, resp) -> int: + """Count close buttons in a form by counting forms with that target.""" + return resp.text.count('action="/ticket/close"') + + def _call_close_ticket(self, ticket, stage): + """Call /ticket/close with the specified target stage, check redirect.""" + resp = self.url_open( + "/ticket/close", + data={ + "csrf_token": http.Request.csrf_token(self), + "stage_id": stage.id, + "ticket_id": ticket.id, + }, + allow_redirects=False, + ) + self.assertEqual(resp.status_code, 302) + self.assertTrue(resp.is_redirect) # http://127.0.0.1:8069/my/ticket/ + self.assertTrue(resp.headers["Location"].endswith(f"/my/ticket/{ticket.id}")) + return resp diff --git a/helpdesk_mgmt/tests/test_helpdesk_ticket.py b/helpdesk_mgmt/tests/test_helpdesk_ticket.py new file mode 100644 index 0000000000..748aa05287 --- /dev/null +++ b/helpdesk_mgmt/tests/test_helpdesk_ticket.py @@ -0,0 +1,251 @@ +import time + +from odoo.tests import Form + +from .common import TestHelpdeskTicketBase + + +class TestHelpdeskTicket(TestHelpdeskTicketBase): + @classmethod + def setUpClass(cls): + super().setUpClass() + cls.ticket = cls.ticket_a_unassigned + + def test_helpdesk_ticket_team_company(self): + ticket_a = self.env["helpdesk.ticket"].create( + { + "name": "Test ticket A", + "team_id": self.team_a.id, + "description": "description", + } + ) + self.assertEqual(ticket_a.company_id, self.company) + self.team_b.company_id = False + ticket_b = self.env["helpdesk.ticket"].create( + { + "name": "Test ticket b", + "team_id": self.team_b.id, + "description": "description", + } + ) + self.assertEqual(ticket_b.company_id, self.company) + + def test_helpdesk_ticket_team_company_extra(self): + company = self.env["res.company"].create({"name": "Test company"}) + team = self.env["helpdesk.ticket.team"].create( + {"name": "Test team", "company_id": False} + ) + ticket = ( + self.env["helpdesk.ticket"] + .with_company(company) + .create( + { + "name": "Test ticket", + "team_id": team.id, + "description": "description", + } + ) + ) + self.assertEqual(ticket.company_id, company) + team.company_id = self.company + ticket = ( + self.env["helpdesk.ticket"] + .with_company(company) + .create( + { + "name": "Test ticket", + "team_id": team.id, + "description": "description", + } + ) + ) + self.assertEqual(ticket.company_id, self.company) + + def test_helpdesk_ticket_datetimes(self): + old_stage_update = self.ticket.last_stage_update + self.assertTrue( + self.ticket.last_stage_update, + "Helpdesk Ticket: Helpdesk ticket should " + "have a last_stage_update at all times.", + ) + self.assertFalse( + self.ticket.closed_date, + "Helpdesk Ticket: No closed date should be set for a non closed ticket.", + ) + time.sleep(1) + self.ticket.write({"stage_id": self.stage_closed.id}) + self.assertTrue( + self.ticket.closed_date, + "Helpdesk Ticket: A closed ticket should have a closed_date value.", + ) + self.assertTrue( + old_stage_update < self.ticket.last_stage_update, + "Helpdesk Ticket: The last_stage_update " + "should be updated at every stage_id " + "change.", + ) + self.ticket.write({"user_id": self.user.id}) + self.assertTrue( + self.ticket.assigned_date, + "Helpdesk Ticket: An assigned ticket should contain a assigned_date.", + ) + + def test_helpdesk_ticket_number(self): + self.assertNotEqual( + self.ticket.number, + "/", + "Helpdesk Ticket: A ticket should have a number.", + ) + ticket_number_1 = int(self.ticket._prepare_ticket_number(values={})[2:]) + ticket_number_2 = int(self.ticket._prepare_ticket_number(values={})[2:]) + self.assertEqual(ticket_number_1 + 1, ticket_number_2) + + def test_helpdesk_ticket_copy(self): + old_ticket_number = self.ticket.number + copy_ticket_number = self.ticket.copy().number + self.assertTrue( + copy_ticket_number != "/" and old_ticket_number != copy_ticket_number, + "Helpdesk Ticket: A new ticket can not " + "have the same number than the origin ticket.", + ) + + def test_helpdesk_ticket_message_new(self): + Partner = self.env["res.partner"] + Ticket = self.env["helpdesk.ticket"] + + newPartner = Partner.create( + { + "name": "Jill", + "email": "jill@example.com", + } + ) + title = "Test Helpdesk ticket message new" + msg_id = "0000000000007c50e905cf5b1f2a@example.com" + msg_dict = { + "message_id": msg_id, + "subject": title, + "email_from": "Bob ", + "to": "jill@example.com", + "cc": "sally@example.com", + "recipients": "jill@example.com+sally@example.com", + "partner_ids": [newPartner.id], + "body": "This the body", + "date": "2021-10-10", + } + try: + t = Ticket.message_new(msg_dict) + except Exception as error: + self.fail(f"{type(error)}: {error}") + self.assertEqual(t.name, title, "The ticket should have the correct title.") + + title = "New title" + update_vals = {"name": title} + try: + t.message_update(msg_dict, update_vals) + except Exception as error: + self.fail(f"{type(error)}: {error}") + self.assertEqual( + t.name, title, "The ticket should have the correct (new) title." + ) + + def test_ticket_with_team_stage(self): + self.new_stage.team_ids = [(6, 0, [self.team_a.id, self.team_b.id])] + in_progress_stage = self.env.ref( + "helpdesk_mgmt.helpdesk_ticket_stage_in_progress" + ) + in_progress_stage.team_ids = [(6, 0, [self.team_b.id])] + new_ticket = self.env["helpdesk.ticket"].create( + { + "name": "New Ticket", + "description": "Description", + "team_id": self.team_a.id, + "user_id": self.user.id, + "priority": "1", + } + ) + self.assertEqual(new_ticket.stage_id, self.new_stage) + self.new_stage.team_ids = [(6, 0, [self.team_a.id])] + new_ticket.team_id = self.team_b + self.assertEqual(new_ticket.stage_id, in_progress_stage) + self.new_stage.team_ids = False + new_ticket.team_id = False + self.assertEqual(new_ticket.stage_id, self.new_stage) + + def test_ticket_without_team(self): + new_ticket = self.env["helpdesk.ticket"].create( + { + "name": "New Ticket", + "description": "Description", + "user_id": self.user.id, + "priority": "1", + } + ) + self.assertEqual(self.new_stage, new_ticket.stage_id) + + def test_ticket_default_user_team(self): + """The ticket should take the current user + and the first team assigned to that user + """ + new_ticket = ( + self.env["helpdesk.ticket"] + .with_user(self.user_own) + .create( + { + "name": "New Ticket", + "description": "Description", + } + ) + ) + self.assertEqual(new_ticket.user_id, self.user_own) + self.assertEqual(new_ticket.team_id, self.team_a) + # Change the user to another one with the same team + # the team should remain unchanged + new_ticket.user_id = self.user + self.assertEqual(new_ticket.team_id, self.team_a) + new_team = self.env["helpdesk.ticket.team"].create({"name": "New Team"}) + # Change the team to another one where the user is not assigned. + # The user should be removed from the ticket. + # Use sudo to avoid access rights issues, + # because the user only belongs to the group `group_helpdesk_user_own`. + with Form(new_ticket.sudo()) as new_ticket_form: + new_ticket_form.team_id = new_team + self.assertFalse(new_ticket_form.user_id) + + def test_ticket_auto_assign(self): + self.company.helpdesk_mgmt_ticket_auto_assign = True + ticket_a = ( + self.env["helpdesk.ticket"] + .with_user(self.user_own) + .create( + { + "name": "New Ticket A", + "description": "Description", + } + ) + ) + self.assertEqual(ticket_a.user_id, self.user_own) + self.company.helpdesk_mgmt_ticket_auto_assign = False + ticket_b = ( + self.env["helpdesk.ticket"] + .with_user(self.user_team) + .create( + { + "name": "New Ticket B", + "description": "Description", + } + ) + ) + self.assertFalse(ticket_b.user_id) + + def test_helpdesk_ticket_duplicates(self): + self.env.company.helpdesk_mgmt_duplicate_tracking = True + self.env.company.helpdesk_mgmt_duplicate_ticket_stage_id = self.env.ref( + "helpdesk_mgmt.helpdesk_ticket_stage_rejected" + ) + wizard_action = self.ticket.action_open_duplicate_wizard() + with Form.from_action(self.env, wizard_action) as wizard: + wizard.duplicate_of_id = self.ticket_b_unassigned + wizard_rec = wizard.save() + wizard_rec.action_confirm() + self.assertEqual(self.ticket.duplicate_id, self.ticket_b_unassigned) + self.assertIn(self.ticket_b_unassigned.duplicate_ids, self.ticket) diff --git a/helpdesk_mgmt/tests/test_helpdesk_ticket_team.py b/helpdesk_mgmt/tests/test_helpdesk_ticket_team.py new file mode 100644 index 0000000000..b5b2e97b16 --- /dev/null +++ b/helpdesk_mgmt/tests/test_helpdesk_ticket_team.py @@ -0,0 +1,115 @@ +# Copyright 2023 Tecnativa - Víctor Martínez +# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html +from odoo.tests.common import users + +from .common import TestHelpdeskTicketBase + + +class TestHelpdeskTicketTeam(TestHelpdeskTicketBase): + @classmethod + def setUpClass(cls): + super().setUpClass() + cls.Model = cls.env["helpdesk.ticket.team"] + cls.root = cls.Model.create( + { + "name": "Root", + } + ) + cls.child = cls.Model.create( + { + "name": "Child", + "parent_id": cls.root.id, + } + ) + cls.grandchild = cls.Model.create( + { + "name": "Grandchild", + "parent_id": cls.child.id, + } + ) + + def test_complete_name_computation(self): + self.assertEqual(self.root.complete_name, "Root") + self.assertEqual(self.child.complete_name, "Root / Child") + self.assertEqual(self.grandchild.complete_name, "Root / Child / Grandchild") + + @users("helpdesk_mgmt-user_own") + def test_helpdesk_ticket_user_own(self): + tickets = self.env["helpdesk.ticket"].search([]) + self.assertIn(self.ticket_a_unassigned, tickets) + self.assertIn(self.ticket_a_user_own, tickets) + self.assertNotIn(self.ticket_a_user_team, tickets) + self.assertNotIn(self.ticket_b_unassigned, tickets) + self.assertIn(self.ticket_b_user_own, tickets) + self.assertNotIn(self.ticket_b_user_team, tickets) + + @users("helpdesk_mgmt-user_team") + def test_helpdesk_ticket_user_team(self): + tickets = self.env["helpdesk.ticket"].search([]) + self.assertNotIn(self.ticket_a_unassigned, tickets) + self.assertNotIn(self.ticket_a_user_own, tickets) + self.assertIn(self.ticket_a_user_team, tickets) + self.assertIn(self.ticket_b_unassigned, tickets) + self.assertIn(self.ticket_b_user_own, tickets) + self.assertIn(self.ticket_b_user_team, tickets) + + @users("helpdesk_mgmt-user") + def test_helpdesk_ticket_user(self): + tickets = self.env["helpdesk.ticket"].search([]) + self.assertIn(self.ticket_a_unassigned, tickets) + self.assertIn(self.ticket_a_user_own, tickets) + self.assertIn(self.ticket_a_user_team, tickets) + self.assertIn(self.ticket_b_unassigned, tickets) + self.assertIn(self.ticket_b_user_own, tickets) + self.assertIn(self.ticket_b_user_team, tickets) + + def test_helpdesk_ticket_todo(self): + self.assertEqual( + self.team_a.todo_ticket_count, + 3, + "Helpdesk Ticket: Helpdesk ticket team should have three tickets to do.", + ) + self.assertEqual( + self.team_a.todo_ticket_count_unassigned, + 1, + "Helpdesk Ticket: Helpdesk ticket team should have one tickets unassigned.", + ) + self.assertEqual( + self.team_a.todo_ticket_count_high_priority, + 1, + "Helpdesk Ticket: Helpdesk ticket team should " + "have one ticket with high priority.", + ) + self.assertEqual( + self.team_a.todo_ticket_count_unattended, + 3, + "Helpdesk Ticket: Helpdesk ticket team should " + "have three tickets unattended.", + ) + + self.ticket_a_unassigned.write({"stage_id": self.stage_closed.id}) + self.assertEqual( + self.team_a.todo_ticket_count_unattended, + 2, + "Helpdesk Ticket: Helpdesk ticket team should have two tickets unattended.", + ) + self.assertEqual( + self.team_a.todo_ticket_count, + 2, + "Helpdesk Ticket: Helpdesk ticket team should have two ticket to do.", + ) + + def test_dashboard_buttons(self): + self.env["helpdesk.ticket"].search([]).write({"active": False}) + dashboard = self.env["helpdesk.ticket.team"]._retrieve_dashboard() + self.assertEqual(dashboard[0]["value"], 0) + self.assertEqual(dashboard[1]["value"], 0) + ticket = self._create_ticket(self.env["helpdesk.ticket.team"]) + dashboard = self.env["helpdesk.ticket.team"]._retrieve_dashboard() + self.assertEqual(dashboard[0]["value"], 1) + self.assertEqual(dashboard[1]["value"], 1) + ticket.team_id = self.team_a + ticket.flush_recordset() + dashboard = self.env["helpdesk.ticket.team"]._retrieve_dashboard() + self.assertEqual(dashboard[0]["value"], 0) + self.assertEqual(dashboard[1]["value"], 1) diff --git a/helpdesk_mgmt/tests/test_js.py b/helpdesk_mgmt/tests/test_js.py new file mode 100644 index 0000000000..6c9884a690 --- /dev/null +++ b/helpdesk_mgmt/tests/test_js.py @@ -0,0 +1,17 @@ +# Copyright 2025 Dixmit +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). +import odoo + +from odoo.addons.web.tests.test_js import WebSuite + + +@odoo.tests.tagged("post_install", "-at_install") +class TestHelpdesMgmtJs(WebSuite): + """Test Automation OCA""" + + def get_hoot_filters(self): + self._test_params = [("+", "@helpdesk_mgmt")] + return super().get_hoot_filters() + + def test_helpdesk_mgmt(self): + self.test_unit_desktop() diff --git a/helpdesk_mgmt/tests/test_res_partner.py b/helpdesk_mgmt/tests/test_res_partner.py new file mode 100644 index 0000000000..63187dc1b9 --- /dev/null +++ b/helpdesk_mgmt/tests/test_res_partner.py @@ -0,0 +1,43 @@ +from odoo.addons.base.tests.common import BaseCommon + + +class TestPartner(BaseCommon): + @classmethod + def setUpClass(cls): + super().setUpClass() + cls.partner_obj = cls.env["res.partner"] + cls.ticket_obj = cls.env["helpdesk.ticket"] + cls.stage_id_closed = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done") + cls.parent_id = cls.partner_obj.create({"name": "Parent 1"}) + cls.child_id_1 = cls.partner_obj.create({"name": "Child 1"}) + cls.child_id_2 = cls.partner_obj.create({"name": "Child 2"}) + cls.child_id_3 = cls.partner_obj.create({"name": "Child 3"}) + cls.tickets = [] + cls.parent_id.child_ids = [ + (4, cls.child_id_1.id), + (4, cls.child_id_2.id), + (4, cls.child_id_3.id), + ] + for i in [69, 155, 314, 420]: + cls.tickets.append( + cls.ticket_obj.create( + { + "name": f"Nice ticket {i}", + "description": f"Nice ticket {i} description", + } + ) + ) + cls.parent_id.helpdesk_ticket_ids = [(4, cls.tickets[0].id)] + cls.child_id_1.helpdesk_ticket_ids = [(4, cls.tickets[1].id)] + cls.child_id_2.helpdesk_ticket_ids = [(4, cls.tickets[2].id)] + cls.child_id_3.helpdesk_ticket_ids = [(4, cls.tickets[3].id)] + cls.child_id_3.helpdesk_ticket_ids[-1].stage_id = cls.stage_id_closed + + def test_ticket_count(self): + self.assertEqual(self.parent_id.helpdesk_ticket_count, 4) + + def test_ticket_active_count(self): + self.assertEqual(self.parent_id.helpdesk_ticket_active_count, 3) + + def test_ticket_string(self): + self.assertEqual(self.parent_id.helpdesk_ticket_count_string, "3 / 4") diff --git a/helpdesk_mgmt/views/helpdesk_dashboard_views.xml b/helpdesk_mgmt/views/helpdesk_dashboard_views.xml new file mode 100644 index 0000000000..56a8d8a7df --- /dev/null +++ b/helpdesk_mgmt/views/helpdesk_dashboard_views.xml @@ -0,0 +1,122 @@ + + + + helpdesk.ticket.team.kanban + helpdesk.ticket.team + + + + + + + + + + +
+ + + +
+
+
+ + + +
+
+
+
+
+ +
+
+
+
+ + Unassigned + +
+
+ +
+
+ + Unattended + +
+
+ +
+
+ + High Priority + +
+
+ +
+
+
+
+
+
+ + + + + + diff --git a/helpdesk_mgmt/views/helpdesk_ticket_category_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_category_views.xml new file mode 100644 index 0000000000..b120a8607a --- /dev/null +++ b/helpdesk_mgmt/views/helpdesk_ticket_category_views.xml @@ -0,0 +1,87 @@ + + + + helpdesk.ticket.category.search + helpdesk.ticket.category + + + + + + + + + + + + + + + + + + view.helpdesk_category.form + helpdesk.ticket.category + +
+
+ + + +
+
+ + + + + + + + + + + + + view.helpdesk_category.list + helpdesk.ticket.category + + + + + + + + + + + diff --git a/helpdesk_mgmt/views/helpdesk_ticket_channel_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_channel_views.xml new file mode 100644 index 0000000000..d95cdd16ea --- /dev/null +++ b/helpdesk_mgmt/views/helpdesk_ticket_channel_views.xml @@ -0,0 +1,69 @@ + + + + helpdesk.ticket.channel.search + helpdesk.ticket.channel + + + + + + + + + + + + + + view.helpdesk_channel.form + helpdesk.ticket.channel + +
+
+ + +
+
+ + + + + + + + + + view.helpdesk_channel.list + helpdesk.ticket.channel + + + + + + + + + diff --git a/helpdesk_mgmt/views/helpdesk_ticket_menu.xml b/helpdesk_mgmt/views/helpdesk_ticket_menu.xml new file mode 100644 index 0000000000..221048d5d4 --- /dev/null +++ b/helpdesk_mgmt/views/helpdesk_ticket_menu.xml @@ -0,0 +1,165 @@ + + + + + Dashboard + ir.actions.act_window + helpdesk.ticket.team + kanban,list,form,pivot + helpdesk-dashboard + + + Tickets + ir.actions.act_window + helpdesk.ticket + list,kanban,form,pivot + helpdesk-tickets + + + My Tickets + helpdesk.ticket + kanban,list,pivot,form + [('user_id', '=', uid)] + my-helpdesk-tickets + + + Reporting + ir.actions.act_window + helpdesk.ticket + pivot,graph + helpdesk-report + + + Channels + ir.actions.act_window + helpdesk.ticket.channel + list,form + helpdesk-channels + + + Categories + ir.actions.act_window + helpdesk.ticket.category + list,form + helpdesk-categories + + + Teams + ir.actions.act_window + helpdesk.ticket.team + list,form + helpdesk-teams + + + Stages + ir.actions.act_window + helpdesk.ticket.stage + list,form + helpdesk-stages + + + Ticket Tags + ir.actions.act_window + helpdesk.ticket.tag + list,form + helpdesk-tags + + + + + + + + + + + + + + + + + diff --git a/helpdesk_mgmt/views/helpdesk_ticket_stage_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_stage_views.xml new file mode 100644 index 0000000000..3094539b4e --- /dev/null +++ b/helpdesk_mgmt/views/helpdesk_ticket_stage_views.xml @@ -0,0 +1,88 @@ + + + + helpdesk.ticket.stage.search + helpdesk.ticket.stage + + + + + + + + + + + + + + + helpdesk.ticket.stage.form + helpdesk.ticket.stage + +
+
+ + +
+
+
+ + + + + + + + + + + + + + + + + + + + + + helpdesk.ticket.stage.list + helpdesk.ticket.stage + + + + + + + + + + + diff --git a/helpdesk_mgmt/views/helpdesk_ticket_tag_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_tag_views.xml new file mode 100644 index 0000000000..f3aedbb68b --- /dev/null +++ b/helpdesk_mgmt/views/helpdesk_ticket_tag_views.xml @@ -0,0 +1,59 @@ + + + + helpdesk.ticket.tag.search + helpdesk.ticket.tag + + + + + + + + + + helpdesk.ticket.tag.form + helpdesk.ticket.tag + +
+
+ + +
+ +
+
+ + + + + + + + + + helpdesk.ticket.tag.list + helpdesk.ticket.tag + + + + + + + + + + diff --git a/helpdesk_mgmt/views/helpdesk_ticket_team_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_team_views.xml new file mode 100644 index 0000000000..95fbe19c91 --- /dev/null +++ b/helpdesk_mgmt/views/helpdesk_ticket_team_views.xml @@ -0,0 +1,185 @@ + + + + helpdesk.ticket.team.search + helpdesk.ticket.team + + + + + + + + + + + + + + + view.helpdesk_team.form + helpdesk.ticket.team + +
+ +
+ +
+