From 875fe32092d7d05487e1f33739f477de62eb1369 Mon Sep 17 00:00:00 2001 From: Lansana Barry Sow Date: Fri, 14 Feb 2025 13:03:24 +0100 Subject: [PATCH 01/12] [16.0][ADD] helpdesk_portal_priority: New module helpdesk_portal_priority --- helpdesk_portal_priority/README.rst | 93 ++++ helpdesk_portal_priority/__init__.py | 1 + helpdesk_portal_priority/__manifest__.py | 19 + .../controllers/__init__.py | 1 + helpdesk_portal_priority/controllers/main.py | 26 ++ .../readme/CONTRIBUTORS.md | 2 + .../readme/DESCRIPTION.md | 1 + helpdesk_portal_priority/readme/USAGE.md | 1 + .../static/description/icon.png | Bin 0 -> 9455 bytes .../static/description/icon.svg | 79 ++++ .../static/description/index.html | 433 ++++++++++++++++++ .../views/helpdesk_ticket_templates.xml | 31 ++ 12 files changed, 687 insertions(+) create mode 100644 helpdesk_portal_priority/README.rst create mode 100644 helpdesk_portal_priority/__init__.py create mode 100644 helpdesk_portal_priority/__manifest__.py create mode 100644 helpdesk_portal_priority/controllers/__init__.py create mode 100644 helpdesk_portal_priority/controllers/main.py create mode 100644 helpdesk_portal_priority/readme/CONTRIBUTORS.md create mode 100644 helpdesk_portal_priority/readme/DESCRIPTION.md create mode 100644 helpdesk_portal_priority/readme/USAGE.md create mode 100644 helpdesk_portal_priority/static/description/icon.png create mode 100644 helpdesk_portal_priority/static/description/icon.svg create mode 100644 helpdesk_portal_priority/static/description/index.html create mode 100644 helpdesk_portal_priority/views/helpdesk_ticket_templates.xml diff --git a/helpdesk_portal_priority/README.rst b/helpdesk_portal_priority/README.rst new file mode 100644 index 0000000000..3445d4ea9f --- /dev/null +++ b/helpdesk_portal_priority/README.rst @@ -0,0 +1,93 @@ +======================== +Helpdesk Portal Priority +======================== + +.. + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! This file is generated by oca-gen-addon-readme !! + !! changes will be overwritten. !! + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! source digest: sha256:c24daef1454b0293871bcf6b0357fbbdfdae2903e558e8e559beb715917de3d7 + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + +.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png + :target: https://odoo-community.org/page/development-status + :alt: Beta +.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png + :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 +.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github + :target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_portal_priority + :alt: OCA/helpdesk +.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png + :target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_portal_priority + :alt: Translate me on Weblate +.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png + :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0 + :alt: Try me on Runboat + +|badge1| |badge2| |badge3| |badge4| |badge5| + +This module allows priority to be assigned when creating portal tickets. + +**Table of contents** + +.. contents:: + :local: + +Usage +===== + +When creating tickets in the portal, you can select the priority of the +ticket. + +Bug Tracker +=========== + +Bugs are tracked on `GitHub Issues `_. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +`feedback `_. + +Do not contact contributors directly about support or help with technical issues. + +Credits +======= + +Authors +------- + +* Lansana Barry Sow +* APSL-Nagarro + +Contributors +------------ + +[APSL-Nagarro](https://apsl.tech): + +- Lansana Barry Sow + +Maintainers +----------- + +This module is maintained by the OCA. + +.. image:: https://odoo-community.org/logo.png + :alt: Odoo Community Association + :target: https://odoo-community.org + +OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use. + +.. |maintainer-lbarry-apsl| image:: https://github.com/lbarry-apsl.png?size=40px + :target: https://github.com/lbarry-apsl + :alt: lbarry-apsl + +Current `maintainer `__: + +|maintainer-lbarry-apsl| + +This module is part of the `OCA/helpdesk `_ project on GitHub. + +You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/helpdesk_portal_priority/__init__.py b/helpdesk_portal_priority/__init__.py new file mode 100644 index 0000000000..e046e49fbe --- /dev/null +++ b/helpdesk_portal_priority/__init__.py @@ -0,0 +1 @@ +from . import controllers diff --git a/helpdesk_portal_priority/__manifest__.py b/helpdesk_portal_priority/__manifest__.py new file mode 100644 index 0000000000..01ff0b0e03 --- /dev/null +++ b/helpdesk_portal_priority/__manifest__.py @@ -0,0 +1,19 @@ +# Copyright 2025 Lansana Barry Sow(APSL-Nagarro) +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). +{ + "name": "Helpdesk Portal Priority", + "version": "16.0.1.0.0", + "category": "Helpdesk", + "website": "https://github.com/OCA/helpdesk", + "author": "Lansana Barry Sow, APSL-Nagarro, Odoo Community Association (OCA)", + "maintainers": ["lbarry-apsl"], + "license": "AGPL-3", + "application": False, + "installable": True, + "depends": [ + "helpdesk_mgmt", + ], + "data": [ + "views/helpdesk_ticket_templates.xml", + ], +} diff --git a/helpdesk_portal_priority/controllers/__init__.py b/helpdesk_portal_priority/controllers/__init__.py new file mode 100644 index 0000000000..12a7e529b6 --- /dev/null +++ b/helpdesk_portal_priority/controllers/__init__.py @@ -0,0 +1 @@ +from . import main diff --git a/helpdesk_portal_priority/controllers/main.py b/helpdesk_portal_priority/controllers/main.py new file mode 100644 index 0000000000..3d543b7bf6 --- /dev/null +++ b/helpdesk_portal_priority/controllers/main.py @@ -0,0 +1,26 @@ +import logging + +import odoo.http as http + +from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController + +_logger = logging.getLogger(__name__) + + +class ApslHelpdeskTicketController(HelpdeskTicketController): + @http.route("/new/ticket", type="http", auth="user", website=True) + def create_new_ticket(self, **kw): + res = super().create_new_ticket(**kw) + priorities = ( + http.request.env["helpdesk.ticket"] + ._fields["priority"] + ._description_selection(http.request.env) + ) + res.qcontext["priorities"] = priorities + return res + + def _prepare_submit_ticket_vals(self, **kw): + vals = super()._prepare_submit_ticket_vals(**kw) + vals["priority"] = kw.get("priority") + + return vals diff --git a/helpdesk_portal_priority/readme/CONTRIBUTORS.md b/helpdesk_portal_priority/readme/CONTRIBUTORS.md new file mode 100644 index 0000000000..6331254021 --- /dev/null +++ b/helpdesk_portal_priority/readme/CONTRIBUTORS.md @@ -0,0 +1,2 @@ +\[APSL-Nagarro\](): + - Lansana Barry Sow \<\> \ No newline at end of file diff --git a/helpdesk_portal_priority/readme/DESCRIPTION.md b/helpdesk_portal_priority/readme/DESCRIPTION.md new file mode 100644 index 0000000000..ba01aeb957 --- /dev/null +++ b/helpdesk_portal_priority/readme/DESCRIPTION.md @@ -0,0 +1 @@ +This module allows priority to be assigned when creating portal tickets. \ No newline at end of file diff --git a/helpdesk_portal_priority/readme/USAGE.md b/helpdesk_portal_priority/readme/USAGE.md new file mode 100644 index 0000000000..23e8fb0591 --- /dev/null +++ b/helpdesk_portal_priority/readme/USAGE.md @@ -0,0 +1 @@ +When creating tickets in the portal, you can select the priority of the ticket. \ No newline at end of file diff --git a/helpdesk_portal_priority/static/description/icon.png b/helpdesk_portal_priority/static/description/icon.png new file mode 100644 index 0000000000000000000000000000000000000000..3a0328b516c4980e8e44cdb63fd945757ddd132d GIT binary patch literal 9455 zcmW++2RxMjAAjx~&dlBk9S+%}OXg)AGE&Cb*&}d0jUxM@u(PQx^-s)697TX`ehR4?GS^qbkof1cslKgkU)h65qZ9Oc=ml_0temigYLJfnz{IDzUf>bGs4N!v3=Z3jMq&A#7%rM5eQ#dc?k~! 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+

Helpdesk Portal Priority

+ + +

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

+

This module allows priority to be assigned when creating portal tickets.

+

Table of contents

+ +
+

Usage

+

When creating tickets in the portal, you can select the priority of the +ticket.

+
+
+

Bug Tracker

+

Bugs are tracked on GitHub Issues. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +feedback.

+

Do not contact contributors directly about support or help with technical issues.

+
+
+

Credits

+
+

Authors

+
    +
  • Lansana Barry Sow
    • +
  • APSL-Nagarro
    • +
+
+
+

Contributors

+

[APSL-Nagarro](https://apsl.tech):

+ +
+
+

Maintainers

+

This module is maintained by the OCA.

+ +Odoo Community Association + +

OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use.

+

Current maintainer:

+

lbarry-apsl

+

This module is part of the OCA/helpdesk project on GitHub.

+

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

+
+
+
+ + diff --git a/helpdesk_portal_priority/views/helpdesk_ticket_templates.xml b/helpdesk_portal_priority/views/helpdesk_ticket_templates.xml new file mode 100644 index 0000000000..2409406142 --- /dev/null +++ b/helpdesk_portal_priority/views/helpdesk_ticket_templates.xml @@ -0,0 +1,31 @@ + + + + From 5bd2570c50964129c57e8a96197048f58437d893 Mon Sep 17 00:00:00 2001 From: Lansana Barry Sow <52921266+lbarry-apsl@users.noreply.github.com> Date: Mon, 17 Feb 2025 07:11:19 +0100 Subject: [PATCH 02/12] Update helpdesk_portal_priority/controllers/main.py Co-authored-by: Bob The Builder <131283456+BernatObrador@users.noreply.github.com> --- helpdesk_portal_priority/controllers/main.py | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/helpdesk_portal_priority/controllers/main.py b/helpdesk_portal_priority/controllers/main.py index 3d543b7bf6..103c559f87 100644 --- a/helpdesk_portal_priority/controllers/main.py +++ b/helpdesk_portal_priority/controllers/main.py @@ -7,7 +7,7 @@ _logger = logging.getLogger(__name__) -class ApslHelpdeskTicketController(HelpdeskTicketController): +class HelpdeskPriorityController(HelpdeskTicketController): @http.route("/new/ticket", type="http", auth="user", website=True) def create_new_ticket(self, **kw): res = super().create_new_ticket(**kw) From b4824f0f8cb74ffc4e10c2e101e9ab63be118b97 Mon Sep 17 00:00:00 2001 From: oca-ci Date: Thu, 27 Feb 2025 08:16:56 +0000 Subject: [PATCH 03/12] [UPD] Update helpdesk_portal_priority.pot --- .../i18n/helpdesk_portal_priority.pot | 19 +++++++++++++++++++ 1 file changed, 19 insertions(+) create mode 100644 helpdesk_portal_priority/i18n/helpdesk_portal_priority.pot diff --git a/helpdesk_portal_priority/i18n/helpdesk_portal_priority.pot b/helpdesk_portal_priority/i18n/helpdesk_portal_priority.pot new file mode 100644 index 0000000000..fa061f6ec5 --- /dev/null +++ b/helpdesk_portal_priority/i18n/helpdesk_portal_priority.pot @@ -0,0 +1,19 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_portal_priority +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: helpdesk_portal_priority +#: model_terms:ir.ui.view,arch_db:helpdesk_portal_priority.portal_create_ticket +msgid "Priority" +msgstr "" From 8e543dc7f4ece96d8d3b120387178605617a2479 Mon Sep 17 00:00:00 2001 From: OCA-git-bot Date: Thu, 27 Feb 2025 08:20:59 +0000 Subject: [PATCH 04/12] [BOT] post-merge updates --- helpdesk_portal_priority/README.rst | 4 ++-- helpdesk_portal_priority/static/description/index.html | 2 +- 2 files changed, 3 insertions(+), 3 deletions(-) diff --git a/helpdesk_portal_priority/README.rst b/helpdesk_portal_priority/README.rst index 3445d4ea9f..10f7df37ee 100644 --- a/helpdesk_portal_priority/README.rst +++ b/helpdesk_portal_priority/README.rst @@ -7,7 +7,7 @@ Helpdesk Portal Priority !! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - !! source digest: sha256:c24daef1454b0293871bcf6b0357fbbdfdae2903e558e8e559beb715917de3d7 + !! source digest: sha256:32a79bb95d4f610b4f6662ebb569e67db0011f757b0596568d7f14bf9d41b6ab !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! .. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png @@ -65,7 +65,7 @@ Contributors [APSL-Nagarro](https://apsl.tech): -- Lansana Barry Sow +- Lansana Barry Sow Maintainers ----------- diff --git a/helpdesk_portal_priority/static/description/index.html b/helpdesk_portal_priority/static/description/index.html index 4c76c975dd..15c98e3784 100644 --- a/helpdesk_portal_priority/static/description/index.html +++ b/helpdesk_portal_priority/static/description/index.html @@ -367,7 +367,7 @@

Helpdesk Portal Priority

!! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -!! source digest: sha256:c24daef1454b0293871bcf6b0357fbbdfdae2903e558e8e559beb715917de3d7 +!! source digest: sha256:32a79bb95d4f610b4f6662ebb569e67db0011f757b0596568d7f14bf9d41b6ab !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

This module allows priority to be assigned when creating portal tickets.

From 6a3fc4cf933e09e4cbe0f5242fee3f2cd3cf0700 Mon Sep 17 00:00:00 2001 From: mymage Date: Mon, 3 Mar 2025 07:58:34 +0000 Subject: [PATCH 05/12] Added translation using Weblate (Italian) --- helpdesk_portal_priority/i18n/it.po | 20 ++++++++++++++++++++ 1 file changed, 20 insertions(+) create mode 100644 helpdesk_portal_priority/i18n/it.po diff --git a/helpdesk_portal_priority/i18n/it.po b/helpdesk_portal_priority/i18n/it.po new file mode 100644 index 0000000000..b1cf50a3bd --- /dev/null +++ b/helpdesk_portal_priority/i18n/it.po @@ -0,0 +1,20 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_portal_priority +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: Automatically generated\n" +"Language-Team: none\n" +"Language: it\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" + +#. module: helpdesk_portal_priority +#: model_terms:ir.ui.view,arch_db:helpdesk_portal_priority.portal_create_ticket +msgid "Priority" +msgstr "" From 2100b0a2478d26c326a3721cb612bb53a667a092 Mon Sep 17 00:00:00 2001 From: mymage Date: Mon, 3 Mar 2025 07:58:39 +0000 Subject: [PATCH 06/12] Translated using Weblate (Italian) Currently translated at 100.0% (1 of 1 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_portal_priority Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_portal_priority/it/ --- helpdesk_portal_priority/i18n/it.po | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/helpdesk_portal_priority/i18n/it.po b/helpdesk_portal_priority/i18n/it.po index b1cf50a3bd..0adec160bb 100644 --- a/helpdesk_portal_priority/i18n/it.po +++ b/helpdesk_portal_priority/i18n/it.po @@ -6,15 +6,17 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 16.0\n" "Report-Msgid-Bugs-To: \n" -"Last-Translator: Automatically generated\n" +"PO-Revision-Date: 2025-03-03 10:06+0000\n" +"Last-Translator: mymage \n" "Language-Team: none\n" "Language: it\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.10.2\n" #. module: helpdesk_portal_priority #: model_terms:ir.ui.view,arch_db:helpdesk_portal_priority.portal_create_ticket msgid "Priority" -msgstr "" +msgstr "Priorità" From 127b9a1480f6058d1a5179041cc0f4a28728cce1 Mon Sep 17 00:00:00 2001 From: Marcel Savegnago Date: Wed, 20 Aug 2025 19:12:28 +0000 Subject: [PATCH 07/12] Added translation using Weblate (Portuguese (Brazil)) --- helpdesk_portal_priority/i18n/pt_BR.po | 20 ++++++++++++++++++++ 1 file changed, 20 insertions(+) create mode 100644 helpdesk_portal_priority/i18n/pt_BR.po diff --git a/helpdesk_portal_priority/i18n/pt_BR.po b/helpdesk_portal_priority/i18n/pt_BR.po new file mode 100644 index 0000000000..4d504ef869 --- /dev/null +++ b/helpdesk_portal_priority/i18n/pt_BR.po @@ -0,0 +1,20 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_portal_priority +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: Automatically generated\n" +"Language-Team: none\n" +"Language: pt_BR\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" + +#. module: helpdesk_portal_priority +#: model_terms:ir.ui.view,arch_db:helpdesk_portal_priority.portal_create_ticket +msgid "Priority" +msgstr "" From 8325ddab7b9f6b711978198b68d263e70441269e Mon Sep 17 00:00:00 2001 From: Marcel Savegnago Date: Wed, 20 Aug 2025 19:12:38 +0000 Subject: [PATCH 08/12] Translated using Weblate (Portuguese (Brazil)) Currently translated at 100.0% (1 of 1 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_portal_priority Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_portal_priority/pt_BR/ --- helpdesk_portal_priority/i18n/pt_BR.po | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/helpdesk_portal_priority/i18n/pt_BR.po b/helpdesk_portal_priority/i18n/pt_BR.po index 4d504ef869..b68c726363 100644 --- a/helpdesk_portal_priority/i18n/pt_BR.po +++ b/helpdesk_portal_priority/i18n/pt_BR.po @@ -6,15 +6,17 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 16.0\n" "Report-Msgid-Bugs-To: \n" -"Last-Translator: Automatically generated\n" +"PO-Revision-Date: 2025-08-20 19:12+0000\n" +"Last-Translator: Marcel Savegnago \n" "Language-Team: none\n" "Language: pt_BR\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 5.10.4\n" #. module: helpdesk_portal_priority #: model_terms:ir.ui.view,arch_db:helpdesk_portal_priority.portal_create_ticket msgid "Priority" -msgstr "" +msgstr "Prioridade" From 057340cc55926d1e7a78d184c2082e584732d966 Mon Sep 17 00:00:00 2001 From: CristianoMafraJunior Date: Mon, 20 Apr 2026 08:38:28 -0300 Subject: [PATCH 09/12] [IMP] helpdesk_portal_priority: pre-commit auto fixes --- helpdesk_portal_priority/README.rst | 10 +++--- helpdesk_portal_priority/pyproject.toml | 3 ++ .../static/description/index.html | 6 ++-- .../views/helpdesk_ticket_templates.xml | 32 +++++++++---------- 4 files changed, 27 insertions(+), 24 deletions(-) create mode 100644 helpdesk_portal_priority/pyproject.toml diff --git a/helpdesk_portal_priority/README.rst b/helpdesk_portal_priority/README.rst index 10f7df37ee..46fdec595b 100644 --- a/helpdesk_portal_priority/README.rst +++ b/helpdesk_portal_priority/README.rst @@ -17,13 +17,13 @@ Helpdesk Portal Priority :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html :alt: License: AGPL-3 .. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github - :target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_portal_priority + :target: https://github.com/OCA/helpdesk/tree/18.0/helpdesk_portal_priority :alt: OCA/helpdesk .. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png - :target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_portal_priority + :target: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_portal_priority :alt: Translate me on Weblate .. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png - :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0 + :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=18.0 :alt: Try me on Runboat |badge1| |badge2| |badge3| |badge4| |badge5| @@ -47,7 +47,7 @@ Bug Tracker Bugs are tracked on `GitHub Issues `_. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed -`feedback `_. +`feedback `_. Do not contact contributors directly about support or help with technical issues. @@ -88,6 +88,6 @@ Current `maintainer `__: |maintainer-lbarry-apsl| -This module is part of the `OCA/helpdesk `_ project on GitHub. +This module is part of the `OCA/helpdesk `_ project on GitHub. You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/helpdesk_portal_priority/pyproject.toml b/helpdesk_portal_priority/pyproject.toml new file mode 100644 index 0000000000..4231d0cccb --- /dev/null +++ b/helpdesk_portal_priority/pyproject.toml @@ -0,0 +1,3 @@ +[build-system] +requires = ["whool"] +build-backend = "whool.buildapi" diff --git a/helpdesk_portal_priority/static/description/index.html b/helpdesk_portal_priority/static/description/index.html index 15c98e3784..c5b1ad3cd6 100644 --- a/helpdesk_portal_priority/static/description/index.html +++ b/helpdesk_portal_priority/static/description/index.html @@ -369,7 +369,7 @@

Helpdesk Portal Priority

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !! source digest: sha256:32a79bb95d4f610b4f6662ebb569e67db0011f757b0596568d7f14bf9d41b6ab !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! --> -

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

+

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

This module allows priority to be assigned when creating portal tickets.

Table of contents

@@ -394,7 +394,7 @@

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed -feedback.

+feedback.

Do not contact contributors directly about support or help with technical issues.

@@ -424,7 +424,7 @@

Maintainers

promote its widespread use.

Current maintainer:

lbarry-apsl

-

This module is part of the OCA/helpdesk project on GitHub.

+

This module is part of the OCA/helpdesk project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

diff --git a/helpdesk_portal_priority/views/helpdesk_ticket_templates.xml b/helpdesk_portal_priority/views/helpdesk_ticket_templates.xml index 2409406142..df3598825b 100644 --- a/helpdesk_portal_priority/views/helpdesk_ticket_templates.xml +++ b/helpdesk_portal_priority/views/helpdesk_ticket_templates.xml @@ -1,31 +1,31 @@ - + + + + + + + + From badb6e7355a9368405e2aa0fdb3e067337eb7df3 Mon Sep 17 00:00:00 2001 From: CristianoMafraJunior Date: Mon, 20 Apr 2026 08:43:01 -0300 Subject: [PATCH 10/12] [MIG] helpdesk_portal_priority: Migration to 18.0 --- helpdesk_portal_priority/__manifest__.py | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/helpdesk_portal_priority/__manifest__.py b/helpdesk_portal_priority/__manifest__.py index 01ff0b0e03..d86206d9cc 100644 --- a/helpdesk_portal_priority/__manifest__.py +++ b/helpdesk_portal_priority/__manifest__.py @@ -2,7 +2,7 @@ # License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). { "name": "Helpdesk Portal Priority", - "version": "16.0.1.0.0", + "version": "18.0.1.0.0", "category": "Helpdesk", "website": "https://github.com/OCA/helpdesk", "author": "Lansana Barry Sow, APSL-Nagarro, Odoo Community Association (OCA)", From 9aa62c8884ce84ffb380aa8a0a4b730a9f03c616 Mon Sep 17 00:00:00 2001 From: oca-ci Date: Mon, 1 Jun 2026 15:48:54 +0000 Subject: [PATCH 11/12] [UPD] Update helpdesk_portal_priority.pot --- helpdesk_portal_priority/i18n/helpdesk_portal_priority.pot | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/helpdesk_portal_priority/i18n/helpdesk_portal_priority.pot b/helpdesk_portal_priority/i18n/helpdesk_portal_priority.pot index fa061f6ec5..77f5fcd6ee 100644 --- a/helpdesk_portal_priority/i18n/helpdesk_portal_priority.pot +++ b/helpdesk_portal_priority/i18n/helpdesk_portal_priority.pot @@ -4,7 +4,7 @@ # msgid "" msgstr "" -"Project-Id-Version: Odoo Server 16.0\n" +"Project-Id-Version: Odoo Server 18.0\n" "Report-Msgid-Bugs-To: \n" "Last-Translator: \n" "Language-Team: \n" From 7fe1dd6ae199634a46de9f355f201f9c7388ed3c Mon Sep 17 00:00:00 2001 From: OCA-git-bot Date: Mon, 1 Jun 2026 15:54:57 +0000 Subject: [PATCH 12/12] [BOT] post-merge updates --- README.md | 1 + helpdesk_portal_priority/README.rst | 8 ++++-- .../static/description/index.html | 28 +++++++++++-------- setup/_metapackage/pyproject.toml | 3 +- 4 files changed, 26 insertions(+), 14 deletions(-) diff --git a/README.md b/README.md index bc83013c9c..fbe66d22a6 100644 --- a/README.md +++ b/README.md @@ -40,6 +40,7 @@ addon | version | maintainers | summary [helpdesk_mgmt_stage_validation](helpdesk_mgmt_stage_validation/) | 18.0.1.0.0 | | Validate input data when reaching a Helpdesk Ticket stage [helpdesk_mgmt_timesheet](helpdesk_mgmt_timesheet/) | 18.0.1.1.3 | | Add HR Timesheet to the tickets for Helpdesk Management. [helpdesk_motive](helpdesk_motive/) | 18.0.1.0.0 | nelsonramirezs max3903 | Keep the motive +[helpdesk_portal_priority](helpdesk_portal_priority/) | 18.0.1.0.0 | lbarry-apsl | Helpdesk Portal Priority [helpdesk_portal_restriction](helpdesk_portal_restriction/) | 18.0.1.0.0 | lbarry-apsl | Helpdesk Portal Restriction [helpdesk_product](helpdesk_product/) | 18.0.1.0.1 | | Add the option to select product in the tickets. [helpdesk_ticket_close_inactive](helpdesk_ticket_close_inactive/) | 18.0.1.1.1 | miquelalzanillas | Helpdesk Ticket Close Inactive diff --git a/helpdesk_portal_priority/README.rst b/helpdesk_portal_priority/README.rst index 46fdec595b..ffbc3c3d70 100644 --- a/helpdesk_portal_priority/README.rst +++ b/helpdesk_portal_priority/README.rst @@ -1,3 +1,7 @@ +.. image:: https://odoo-community.org/readme-banner-image + :target: https://odoo-community.org/get-involved?utm_source=readme + :alt: Odoo Community Association + ======================== Helpdesk Portal Priority ======================== @@ -7,13 +11,13 @@ Helpdesk Portal Priority !! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - !! source digest: sha256:32a79bb95d4f610b4f6662ebb569e67db0011f757b0596568d7f14bf9d41b6ab + !! source digest: sha256:865c3b21223cde6f4d0b34a162ae2449e76a5b93136702842f2b9b0a246c1f64 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! .. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png :target: https://odoo-community.org/page/development-status :alt: Beta -.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png +.. |badge2| image:: https://img.shields.io/badge/license-AGPL--3-blue.png :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html :alt: License: AGPL-3 .. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github diff --git a/helpdesk_portal_priority/static/description/index.html b/helpdesk_portal_priority/static/description/index.html index c5b1ad3cd6..20d76e4222 100644 --- a/helpdesk_portal_priority/static/description/index.html +++ b/helpdesk_portal_priority/static/description/index.html @@ -3,7 +3,7 @@ -Helpdesk Portal Priority +README.rst -
-

Helpdesk Portal Priority

+
+ + +Odoo Community Association + +
+

Helpdesk Portal Priority

-

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

+

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

This module allows priority to be assigned when creating portal tickets.

Table of contents

@@ -385,12 +390,12 @@

Helpdesk Portal Priority

-

Usage

+

Usage

When creating tickets in the portal, you can select the priority of the ticket.

-

Bug Tracker

+

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed @@ -398,23 +403,23 @@

Bug Tracker

Do not contact contributors directly about support or help with technical issues.

-

Credits

+

Credits

-

Authors

+

Authors

  • Lansana Barry Sow
  • APSL-Nagarro
-

Contributors

+

Contributors

[APSL-Nagarro](https://apsl.tech):

-

Maintainers

+

Maintainers

This module is maintained by the OCA.

Odoo Community Association @@ -429,5 +434,6 @@

Maintainers

+
diff --git a/setup/_metapackage/pyproject.toml b/setup/_metapackage/pyproject.toml index 43ebd0a5c4..4b70cbf032 100644 --- a/setup/_metapackage/pyproject.toml +++ b/setup/_metapackage/pyproject.toml @@ -1,6 +1,6 @@ [project] name = "odoo-addons-oca-helpdesk" -version = "18.0.20260407.0" +version = "18.0.20260601.0" dependencies = [ "odoo-addon-helpdesk_mgmt==18.0.*", "odoo-addon-helpdesk_mgmt_activity==18.0.*", @@ -20,6 +20,7 @@ dependencies = [ "odoo-addon-helpdesk_mgmt_stage_validation==18.0.*", "odoo-addon-helpdesk_mgmt_timesheet==18.0.*", "odoo-addon-helpdesk_motive==18.0.*", + "odoo-addon-helpdesk_portal_priority==18.0.*", "odoo-addon-helpdesk_portal_restriction==18.0.*", "odoo-addon-helpdesk_product==18.0.*", "odoo-addon-helpdesk_ticket_close_inactive==18.0.*",