Cannot get map to function

[sparkyfly88]

Pretty new to all this python stuff, I got the program running and working for the most part, I cannot get the map or members list to update any new info beside the original stuff that loads into it from 2023.
Each time I pull up the members list, I get this error string:

Currently Active Group : AMRRON
loading members and mapper widget
starting mapping
starting data pull for map
[25252:26204:0718/004545.772:ERROR:cache_util_win.cc(21)] Unable to move the cache: Access is denied. (0x5)
Mapping completed
[25252:26204:0718/004545.772:ERROR:cache_util.cc(139)] Unable to move cache folder C:\Users\spark\AppData\Local\python\QtWebEngine\Default\GPUCache to C:\Users\spark\AppData\Local\python\QtWebEngine\Default\old_GPUCache_000
[25252:26204:0718/004545.772:ERROR:disk_cache.cc(184)] Unable to create cache
[25252:26204:0718/004545.772:ERROR:shader_disk_cache.cc(606)] Shader Cache Creation failed: -2

I'm assuming this is my mapping problem?

[W5DMH]

Looks like a permissions error .
Try launching Commstat as administrator

What platform ? (Win , Lin, Arm ?) What platform version ?
What Python version
Did you you search the groups io for the issue ? This software is 3 yrs old pretty much every issue is covered there .
https://groups.io/g/CommStat/topics

[sparkyfly88]

Thanks for the fast reply!
I just installed all of this a couple days ago, so lets see, should be the newest versions.
Windows 11 64bit
Commstat is the 2.0beta updated from the 1.0.5 version that was installed first. I updated to the beta hoping it would fix the mapping, it did not. :)
python 3.13

The group is locked, I cannot view it or join it.
I've been installing and troubleshooting just using the amrron writeups about it.

I cannot quite figure out how to run the commstat program in admin mode since it's not a typical .exe I'm more familiar with. Right clicking the commstat.py doesn't give me the option.

thanks again for helping, love the program so far of what I can get to work. I bet it's something stupid simple I'm missing to do.

[W5DMH]

Python 3.13 has all kinds of issues, not supported, 3.10 is recommended . I do not have Win11, can't really tell you what to expect there. But in theory you could launch a command prompt as admin and then launch Commstat from the command prompt . Technically it should work but I am thinking you let Python be installed from the Windows store which is a fail in itself . Try removing Python and then go to python.org and get version 3.10 and install it from Python.org , then reinstall Commstat and at least you might have a fighting chance of running Commstat on Windows 11.

[sparkyfly88]

I followed the link to python install from your pdf file I believe. I dont use the "windows store" for jack. haha.
I'll give your suggestion a try, I've been trying to get the script to run in admin mode this whole time trying different things.

I'll go your route real quick thanks

[sparkyfly88]

Uninstalled 3.13, installed 3.10.3 I think it was.
using CMD as admin, added python to the commstatone and in the same admin cmd, ran python commstat.py.
Same permission errors as before.

ugh this is infuriating.

[sparkyfly88]

As an update I got it working!!

After installing your version of python you pointed out to me, I was getting an error about "missing psutil" along with those permission errors
So I opened a CMD as admin, and ran "python -m pip install psutil"

opened up commstat again and it's working! I'll update if I find something else not working. but so far, it's all good!

[W5DMH]

I did not write the AmRRON install instructions , however they did a very good job except the part where it says Python 3.8 or higher. I will ask the author to fix that .