Discussed in #38
Originally posted by tgreenhaw April 25, 2024
We are suddenly getting errors on most orders when we mark them as shipped. On order errors we get "SB Order Seq 13859; Exception: The remote server returned an error: (422) Unprocessable Content."
We have examined what we are sending and don't see any differences between orders that work (e.g. sb order sequence 13905) and orders that do not (e.g. sb order sequence 13899).
Can you help asap to let us know why we are getting this error from the Sellbrite API
this is what we are sending to the api: --does not work
{ "shipment": {"carrier_name":"UPS","items":[{"quantity":"1","sku":"141580"}],"sb_order_seq":"13899","shipping_method":"Standard","tracking_number":"1Z6A307F0300874942","warehouse_uuid":"dd79951d-1a7e-421e-86ac-11b6425d6c86"} }
--works
{ "shipment": {"carrier_name":"UPS","items":[{"quantity":"1","sku":"238341"}],"sb_order_seq":"13858","shipping_method":"Standard","tracking_number":"1Z6430870301178126","warehouse_uuid":"28a6ff38-bc96-4d37-a9cb-81be8df4864a"} }
Discussed in #38
Originally posted by tgreenhaw April 25, 2024
We are suddenly getting errors on most orders when we mark them as shipped. On order errors we get "SB Order Seq 13859; Exception: The remote server returned an error: (422) Unprocessable Content."
We have examined what we are sending and don't see any differences between orders that work (e.g. sb order sequence 13905) and orders that do not (e.g. sb order sequence 13899).
Can you help asap to let us know why we are getting this error from the Sellbrite API
this is what we are sending to the api: --does not work
{ "shipment": {"carrier_name":"UPS","items":[{"quantity":"1","sku":"141580"}],"sb_order_seq":"13899","shipping_method":"Standard","tracking_number":"1Z6A307F0300874942","warehouse_uuid":"dd79951d-1a7e-421e-86ac-11b6425d6c86"} }
--works
{ "shipment": {"carrier_name":"UPS","items":[{"quantity":"1","sku":"238341"}],"sb_order_seq":"13858","shipping_method":"Standard","tracking_number":"1Z6430870301178126","warehouse_uuid":"28a6ff38-bc96-4d37-a9cb-81be8df4864a"} }