1020 Error? #9
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I get this error: Fingerprint cards cannot be validated. Please retry or submit hard copy fingerprint cards. Additional Error Information:
Ive tried a few cards and scans. Not having much luck. My 22nd try got this message. Anyone have any ideas? All fields filled except SSN! |
Answered by
Robbbbbbbbb
Nov 19, 2024
Replies: 2 comments
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Was confirmed that all alignment and fields were incorrectly mapping. |
0 replies
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Make sure your prints are legible and not smudged. If your ridges are not clearly defined (eg: too light or smudged) the file isn't producing accurate data and will fail validation. |
0 replies
Answer selected by
Robbbbbbbbb
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Make sure your prints are legible and not smudged. If your ridges are not clearly defined (eg: too light or smudged) the file isn't producing accurate data and will fail validation.