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[Device] Redragon King Pro 4K M916-PRO-4K (2.4G Wireless Receiver) 0x3554 / 0xF54F #1444
rpradocamargo
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Device Support Request
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Device type
Mouse
Device model
Redragon
vendorId:productId
0x3554:0xf54f
Connection type
2.4 GHz wireless receiver
What happens today?
Not detected (doesn't appear in the browser picker)
Diagnostics
Can you help test?
Yes, I have the device and can test
Anything else?
RAW Snapshot
{ "app": { "build": "BETA · v2.0.888", "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/157.0.0.0 Safari/537.36" }, "driver": { "brand": "Pulsar", "family": "pulsar", "readOk": true, "description": "2.4G Wireless Receiver (VID 0x3554 PID 0xf54f; usage 0xff05:0 feat[none] | usage 0xff03:0 feat[none] | usage 0xc:1 feat[none] | usage 0x1:80 feat[none] | usage 0xff02:2 feat[none] | usage 0xff04:2 feat[0x6] | usage 0xff06:2 feat[none] | usage 0x1:2 feat[none])" }, "webhid": { "productName": "2.4G Wireless Receiver", "vendorId": "0x3554", "productId": "0xF54F", "opened": true, "collections": [ { "usagePage": "0xFF05", "usage": "0x0000", "inputReports": [ "0x10" ], "outputReports": [], "featureReports": [], "children": [] }, { "usagePage": "0xFF03", "usage": "0x0000", "inputReports": [ "0x02" ], "outputReports": [], "featureReports": [], "children": [] }, { "usagePage": "0x000C", "usage": "0x0001", "inputReports": [ "0x05" ], "outputReports": [], "featureReports": [], "children": [] }, { "usagePage": "0x0001", "usage": "0x0080", "inputReports": [ "0x03" ], "outputReports": [], "featureReports": [], "children": [] }, { "usagePage": "0xFF02", "usage": "0x0002", "inputReports": [ "0x08" ], "outputReports": [ "0x08" ], "featureReports": [], "children": [] }, { "usagePage": "0xFF04", "usage": "0x0002", "inputReports": [], "outputReports": [], "featureReports": [ "0x06" ], "children": [] }, { "usagePage": "0xFF06", "usage": "0x0002", "inputReports": [ "0x09" ], "outputReports": [ "0x09" ], "featureReports": [], "children": [] }, { "usagePage": "0x0001", "usage": "0x0002", "inputReports": [], "outputReports": [], "featureReports": [], "children": [ { "usagePage": "0x0001", "usage": "0x0001", "inputReports": [ "0x0B" ], "outputReports": [], "featureReports": [], "children": [] }, { "usagePage": "0x0001", "usage": "0x0000", "inputReports": [ "0x0B" ], "outputReports": [], "featureReports": [], "children": [] }, { "usagePage": "0x0001", "usage": "0x0000", "inputReports": [ "0x0B" ], "outputReports": [], "featureReports": [], "children": [] } ] } ] }, "status": { "brand": "Pulsar", "name": "2.4G Wireless Receiver", "ui": { "family": "pulsar", "hideUnsupportedPollingRates": true }, "batteryPercent": 65, "batteryState": "Discharging", "dpi": 3100, "pollingRateHz": 1000, "supportedPollingRates": [ 125, 250, 500, 1000, 2000, 4000 ], "activeProfile": 1, "connectionDetail": "CID 0x17 · MID 0x06 · Dongle type 0", "dongleLedEnabled": false, "signalStrength": null, "debounceMs": 8, "motionSync": false, "sleepTimeout": 6, "angleSnapping": false, "rippleControl": false, "performanceMode": false, "liftOffDistance": "Low", "buttonMappings": { "Left": "Left Click", "Right": "Right Click", "Middle": "Middle Click", "Back": "Backward", "Forward": "Forward", "DPI": "DPI Loop" }, "buttonOptions": [ "Left Click", "Right Click", "Middle Click", "Backward", "Forward", "DPI Loop", "DPI+", "DPI-", "Disable" ], "firmware": [ "Mouse v2.18", "Dongle firmware unavailable" ] }, "diagnostics": { "lastCommand": "Read device status", "lastError": null } }Already open thread: #1396
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