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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>Tammy S. Miller | Data Analytics & AI</title>
<meta name="description" content="Tammy S. Miller — Analytics-focused IT professional building toward data and AI platform architecture." />
<link rel="preconnect" href="https://fonts.googleapis.com" />
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin />
<link href="https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;900&family=Space+Grotesk:wght@400;500;600;700&display=swap" rel="stylesheet" />
<link rel="stylesheet" href="assets/css/style.css" />
</head>
<body>
<!-- NAV -->
<nav class="nav" id="nav">
<div class="nav__logo">TSM</div>
<ul class="nav__links">
<li><a href="#about">About</a></li>
<li><a href="#skills">Skills</a></li>
<li><a href="#experience">Experience</a></li>
<li><a href="#education">Education</a></li>
<li><a href="#certifications">Certs</a></li>
<li><a href="#contact" class="nav__cta">Contact</a></li>
</ul>
<button class="nav__burger" id="burger" aria-label="Toggle menu">
<span></span><span></span><span></span>
</button>
</nav>
<!-- HERO -->
<section class="hero" id="hero">
<div class="hero__bg">
<div class="blob blob--1"></div>
<div class="blob blob--2"></div>
<div class="blob blob--3"></div>
</div>
<div class="hero__content">
<div class="hero__badge">
<span class="pulse-dot"></span>
Open to AI & Data Opportunities
</div>
<h1 class="hero__name">Tammy S. Miller</h1>
<div class="hero__titles">
<span class="hero__title-static">Data Analytics Professional</span>
<span class="hero__divider">✦</span>
<span class="hero__title-rotating" id="rotating-title">AI Generalist</span>
</div>
<p class="hero__tagline">
Turning raw data into decisions.<br/>
Building toward the AI-powered future — one query at a time.
</p>
<div class="hero__actions">
<a href="#experience" class="btn btn--primary">View My Work</a>
<a href="#contact" class="btn btn--outline">Get In Touch</a>
</div>
<div class="hero__stats">
<div class="stat">
<span class="stat__num">4+</span>
<span class="stat__label">Years in Tech</span>
</div>
<div class="stat__divider"></div>
<div class="stat">
<span class="stat__num">3.73</span>
<span class="stat__label">GPA</span>
</div>
<div class="stat__divider"></div>
<div class="stat">
<span class="stat__num">10</span>
<span class="stat__label">Certificates</span>
</div>
</div>
</div>
<div class="hero__scroll">
<span>Scroll</span>
<div class="scroll-line"></div>
</div>
</section>
<!-- ABOUT -->
<section class="section about" id="about">
<div class="container">
<div class="section__label">01 — About</div>
<div class="about__grid">
<div class="about__text">
<h2 class="section__heading">Analytics meets <span class="gradient-text">Artificial Intelligence</span></h2>
<p>
Analytics-focused IT professional at <strong>ATSG</strong> with enterprise systems experience and active development
in data analytics, reporting design, and applied AI. Known for systems thinking, clear documentation,
and improving reliability within shared-ownership environments.
</p>
<p>
Building toward <strong>data and analytics platform architecture</strong>, with emphasis on scalability,
reporting performance, and analytics enablement. My journey from client services to IT to AI reflects
a deliberate path: understand the data, understand the systems, then build the future.
</p>
<div class="about__highlights">
<div class="highlight">
<span class="highlight__icon">⚡</span>
<span>Reduced ticket resolution time by 25% through smarter triage</span>
</div>
<div class="highlight">
<span class="highlight__icon">🎯</span>
<span>Enterprise IT systems with Microsoft 365 & endpoint management</span>
</div>
<div class="highlight">
<span class="highlight__icon">🤖</span>
<span>Actively studying AI, data analytics, and cloud fundamentals</span>
</div>
</div>
</div>
<div class="about__card">
<div class="profile-card">
<div class="profile-card__avatar">
<div class="avatar-initials">TM</div>
<div class="avatar-ring"></div>
</div>
<div class="profile-card__info">
<h3>Tammy S. Miller</h3>
<p>Data Analytics Professional</p>
</div>
<div class="profile-card__details">
<div class="detail-row">
<span class="detail-icon">📍</span>
<span>Wilmington, OH</span>
</div>
<div class="detail-row">
<span class="detail-icon">💼</span>
<span>ATSG — IT Support Technician</span>
</div>
<div class="detail-row">
<span class="detail-icon">📧</span>
<span>datacentertech.tmiller@gmail.com</span>
</div>
</div>
<div class="profile-card__links">
<a href="https://github.com/DataTechTammy" target="_blank" rel="noopener" class="social-btn social-btn--github">GitHub</a>
<a href="https://linkedin.com" target="_blank" rel="noopener" class="social-btn social-btn--linkedin">LinkedIn</a>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- SKILLS -->
<section class="section skills" id="skills">
<div class="container">
<div class="section__label">02 — Skills</div>
<h2 class="section__heading">Core <span class="gradient-text">Capabilities</span></h2>
<div class="skills__grid">
<div class="skill-card skill-card--data">
<div class="skill-card__icon">📊</div>
<h3>Data & Analytics</h3>
<div class="skill-tags">
<span class="tag">Dashboard Design</span>
<span class="tag">SQL</span>
<span class="tag">Python (foundational)</span>
<span class="tag">Insight Communication</span>
<span class="tag">Analytics Fundamentals</span>
<span class="tag">Data Visualization</span>
</div>
</div>
<div class="skill-card skill-card--ai">
<div class="skill-card__icon">🤖</div>
<h3>AI & Emerging Tech</h3>
<div class="skill-tags">
<span class="tag">Generative AI</span>
<span class="tag">AI Prompt Engineering</span>
<span class="tag">AI Tools & Workflows</span>
<span class="tag">Applied AI Concepts</span>
<span class="tag">Cloud Fundamentals</span>
<span class="tag">AI Literacy</span>
</div>
</div>
<div class="skill-card skill-card--platform">
<div class="skill-card__icon">🖥</div>
<h3>Platforms & IT</h3>
<div class="skill-tags">
<span class="tag">Microsoft 365</span>
<span class="tag">Windows 10/11</span>
<span class="tag">ITSM / Ticketing</span>
<span class="tag">Endpoint Troubleshooting</span>
<span class="tag">Basic Networking</span>
<span class="tag">Enterprise Support</span>
</div>
</div>
<div class="skill-card skill-card--soft">
<div class="skill-card__icon">🧠</div>
<h3>Ways of Working</h3>
<div class="skill-tags">
<span class="tag">Root-Cause Analysis</span>
<span class="tag">Documentation</span>
<span class="tag">Cross-functional Collab</span>
<span class="tag">Systems Thinking</span>
<span class="tag">Prioritization</span>
<span class="tag">Process Improvement</span>
</div>
</div>
</div>
</div>
</section>
<!-- EXPERIENCE -->
<section class="section experience" id="experience">
<div class="container">
<div class="section__label">03 — Experience</div>
<h2 class="section__heading">Career <span class="gradient-text">Journey</span></h2>
<div class="timeline">
<div class="timeline__item timeline__item--active">
<div class="timeline__dot"></div>
<div class="timeline__date">Jan 2025 — Present</div>
<div class="timeline__card">
<div class="timeline__card-header">
<div>
<h3>IT Support Technician</h3>
<p class="timeline__company">ATSG (ATG Data Center Tech)</p>
</div>
<span class="timeline__badge timeline__badge--current">Current</span>
</div>
<p>
Supporting enterprise endpoints and Microsoft 365 in a shared-services IT environment.
Analyzing recurring issues and documenting solutions to improve reliability and consistency.
Collaborating with senior technicians and infrastructure teams on escalations and user-impacting changes.
</p>
<div class="timeline__impact">
<span class="impact-icon">🏆</span>
<strong>Impact:</strong> Reduced average ticket resolution time by 25% through improved triage and documentation.
</div>
<div class="timeline__tech">
<span class="tech-tag">Microsoft 365</span>
<span class="tech-tag">Windows</span>
<span class="tech-tag">ITSM</span>
<span class="tech-tag">Documentation</span>
</div>
</div>
</div>
<div class="timeline__item">
<div class="timeline__dot"></div>
<div class="timeline__date">Nov 2021 — May 2024</div>
<div class="timeline__card">
<div class="timeline__card-header">
<div>
<h3>Client Service Associate — Participant Services</h3>
<p class="timeline__company">Ascensus</p>
</div>
</div>
<p>
Interpreted system data and policies to resolve complex inquiries in a highly regulated
environment. Maintained precise documentation and partnered cross-functionally to
resolve non-standard issues requiring policy interpretation and data analysis.
</p>
<div class="timeline__tech">
<span class="tech-tag">Data Interpretation</span>
<span class="tech-tag">Regulated Environment</span>
<span class="tech-tag">Cross-functional</span>
<span class="tech-tag">Documentation</span>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- EDUCATION -->
<section class="section education" id="education">
<div class="container">
<div class="section__label">04 — Education</div>
<h2 class="section__heading">Academic <span class="gradient-text">Foundation</span></h2>
<div class="edu__grid">
<div class="edu__card">
<div class="edu__icon">🎓</div>
<div class="edu__content">
<h3>A.A.S., Software Applications & Programming</h3>
<p class="edu__meta">Graduated with GPA <strong>3.73</strong></p>
<p>Foundational coursework in software development, programming logic, and applications — building the technical backbone for a career in data and AI.</p>
</div>
<div class="edu__gpa">
<span class="gpa-num">3.73</span>
<span class="gpa-label">GPA</span>
</div>
</div>
<div class="edu__currently">
<h3>Currently Learning</h3>
<div class="learning-grid">
<div class="learning-item">
<span class="learning-icon">📈</span>
<span>Data Analytics (DataCamp)</span>
</div>
<div class="learning-item">
<span class="learning-icon">☁</span>
<span>Data & Cloud Fundamentals (Microsoft Learn)</span>
</div>
<div class="learning-item">
<span class="learning-icon">🤖</span>
<span>Data Analytics & AI Foundations (IBM SkillsBuild)</span>
</div>
<div class="learning-item">
<span class="learning-icon">💻</span>
<span>Version-controlled projects — SQL, Python & AI</span>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- CERTIFICATES -->
<section class="section certifications" id="certifications">
<div class="container">
<div class="section__label">05 — Certificates</div>
<h2 class="section__heading">Certificates & <span class="gradient-text">Development</span></h2>
<div class="certs__section-label">Completed</div>
<div class="certs__grid certs__grid--completed">
<div class="cert-card cert-card--completed" data-cert="assets/images/certs/cert-ccma.jpg">
<div class="cert-card__ribbon">Certified</div>
<div class="cert-card__logo cert-card__logo--nha"><span>NHA</span></div>
<div class="cert-card__body">
<h3>Certified Clinical Medical Assistant (CCMA)</h3>
<p class="cert-card__issuer">National Healthcareer Association</p>
<p class="cert-card__desc">Nationally accredited professional certification (NCCA) as a Clinical Medical Assistant. Cert #K8Z3B8Y4 — Active through May 2028.</p>
</div>
<div class="cert-card__footer">
<span class="cert-status cert-status--complete">✓ Active Certification</span>
<button class="cert-view-btn" onclick="openCert(this)">View Certificate ↗</button>
</div>
</div>
<div class="cert-card cert-card--completed" data-cert="assets/images/certs/cert-genai-mastermind.jpg">
<div class="cert-card__ribbon">Completed</div>
<div class="cert-card__logo cert-card__logo--outskill"><span>OS</span></div>
<div class="cert-card__body">
<h3>Generative AI Mastermind</h3>
<p class="cert-card__issuer">Outskill</p>
<p class="cert-card__desc">Comprehensive program covering generative AI principles, tools, workflows, and practical applications across business and technical contexts.</p>
</div>
<div class="cert-card__footer">
<span class="cert-status cert-status--complete">✓ Certificate of Completion</span>
<button class="cert-view-btn" onclick="openCert(this)">View Certificate ↗</button>
</div>
</div>
<div class="cert-card cert-card--completed" data-cert="assets/images/certs/cert-genai-engineering.jpg">
<div class="cert-card__ribbon">Completed</div>
<div class="cert-card__logo cert-card__logo--outskill"><span>OS</span></div>
<div class="cert-card__body">
<h3>Gen AI Engineering Mastermind</h3>
<p class="cert-card__issuer">Outskill</p>
<p class="cert-card__desc">Advanced AI engineering program covering generative AI system design, implementation, and deployment — developed by industry experts from SLK and Silival.</p>
</div>
<div class="cert-card__footer">
<span class="cert-status cert-status--complete">✓ Certificate of Completion</span>
<button class="cert-view-btn" onclick="openCert(this)">View Certificate ↗</button>
</div>
</div>
<div class="cert-card cert-card--completed" data-cert="assets/images/certs/cert-genai-sprint.jpg">
<div class="cert-card__ribbon">Completed</div>
<div class="cert-card__logo cert-card__logo--outskill"><span>OS</span></div>
<div class="cert-card__body">
<h3>AI Sprint: Open Source AI & Graph Engineering</h3>
<p class="cert-card__issuer">Outskill</p>
<p class="cert-card__desc">2-day intensive sprint covering open source AI and graph engineering — including local AI deployment, graph-powered AI architectures, AI workflows, rapid prototyping, and real-world application development. Completed Jul 2026.</p>
</div>
<div class="cert-card__footer">
<span class="cert-status cert-status--complete">✓ Certificate of Completion</span>
<button class="cert-view-btn" onclick="openCert(this)">View Certificate ↗</button>
</div>
</div>
<div class="cert-card cert-card--completed" data-cert="assets/images/certs/cert-genai-bootcamp.jpg">
<div class="cert-card__ribbon">Completed</div>
<div class="cert-card__logo cert-card__logo--growthschool"><span>GS</span></div>
<div class="cert-card__body">
<h3>Generative AI Bootcamp INTL</h3>
<p class="cert-card__issuer">Growth School</p>
<p class="cert-card__desc">International generative AI bootcamp covering foundational to advanced AI concepts, prompt engineering, and real-world AI tool applications.</p>
</div>
<div class="cert-card__footer">
<span class="cert-status cert-status--complete">✓ Certificate of Completion</span>
<button class="cert-view-btn" onclick="openCert(this)">View Certificate ↗</button>
</div>
</div>
<div class="cert-card cert-card--completed" data-cert="assets/images/certs/cert-power-bi.jpg">
<div class="cert-card__ribbon">Completed</div>
<div class="cert-card__logo cert-card__logo--datacamp"><span>DC</span></div>
<div class="cert-card__body">
<h3>Introduction to Power BI</h3>
<p class="cert-card__issuer">DataCamp</p>
<p class="cert-card__desc">Hands-on Power BI training covering data import, transformation, interactive dashboard creation, and business intelligence reporting. Completed Apr 2026.</p>
</div>
<div class="cert-card__footer">
<span class="cert-status cert-status--complete">✓ Statement of Accomplishment</span>
<button class="cert-view-btn" onclick="openCert(this)">View Certificate ↗</button>
</div>
</div>
</div>
<div class="certs__section-label certs__section-label--progress">In Progress</div>
<div class="certs__grid">
<div class="cert-card cert-card--inprogress">
<div class="cert-card__logo cert-card__logo--datacamp"><span>DC</span></div>
<div class="cert-card__body">
<h3>Data Analytics</h3>
<p class="cert-card__issuer">DataCamp</p>
<p class="cert-card__desc">Full data analytics career track covering data manipulation, visualization, statistical analysis, and Python for data science workflows.</p>
</div>
<div class="cert-card__footer">
<div class="progress-bar"><div class="progress-bar__fill" style="width: 60%"></div></div>
<span class="cert-status cert-status--progress">In Progress</span>
</div>
</div>
<div class="cert-card cert-card--inprogress">
<div class="cert-card__logo cert-card__logo--microsoft"><span>MS</span></div>
<div class="cert-card__body">
<h3>Data & Cloud Fundamentals</h3>
<p class="cert-card__issuer">Microsoft Learn</p>
<p class="cert-card__desc">Core Microsoft cloud and data concepts including Azure fundamentals, data storage, and cloud service models for modern analytics platforms.</p>
</div>
<div class="cert-card__footer">
<div class="progress-bar"><div class="progress-bar__fill" style="width: 45%"></div></div>
<span class="cert-status cert-status--progress">In Progress</span>
</div>
</div>
<div class="cert-card cert-card--inprogress">
<div class="cert-card__logo cert-card__logo--ibm"><span>IBM</span></div>
<div class="cert-card__body">
<h3>Data Analytics & AI Foundations</h3>
<p class="cert-card__issuer">IBM SkillsBuild</p>
<p class="cert-card__desc">IBM's structured learning path covering data analytics fundamentals alongside artificial intelligence concepts and practical AI tool application.</p>
</div>
<div class="cert-card__footer">
<div class="progress-bar"><div class="progress-bar__fill" style="width: 35%"></div></div>
<span class="cert-status cert-status--progress">In Progress</span>
</div>
</div>
<div class="cert-card cert-card--inprogress">
<div class="cert-card__logo cert-card__logo--aiap"><span>AI</span></div>
<div class="cert-card__body">
<h3>AI Generalist Accelerator Program</h3>
<p class="cert-card__issuer">Growth School (INTL)</p>
<p class="cert-card__desc">100+ hour live program covering full-stack AI generalist skills — GenAI fundamentals, RAG systems, AI agents, image & video AI, MCP tools, and a 48-hour live buildathon to deploy an AI product.</p>
</div>
<div class="cert-card__footer">
<div class="progress-bar"><div class="progress-bar__fill" style="width: 50%"></div></div>
<span class="cert-status cert-status--progress">In Progress</span>
</div>
</div>
</div>
</div>
</section>
<!-- PORTFOLIO -->
<section class="section portfolio" id="portfolio">
<div class="container">
<div class="section__label">06 — Portfolio</div>
<h2 class="section__heading">Technical <span class="gradient-text">Portfolio</span></h2>
<div class="portfolio__banner">
<div class="portfolio__icon">🚀</div>
<div class="portfolio__text">
<h3>Building in Public on GitHub</h3>
<p>
Version-controlled learning projects supporting analytics, SQL, and AI exploration.
Portfolio dashboards and data projects currently in progress — watch this space.
</p>
</div>
<a href="https://github.com/DataTechTammy" target="_blank" rel="noopener" class="btn btn--primary">
View GitHub →
</a>
</div>
<div class="portfolio__coming">
<div class="coming-card">
<div class="coming-card__tag">Coming Soon</div>
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