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*[optimising the monitoring execution updates][Performance - Improved performance of monitoring execution updates].
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[Observability][] has been updated to use [Grafana Alloy instead of Promtail for ingesting logs to Grafana Loki][Observability - Migrated from Promtail to Grafana Alloy].
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[Observability][] has been updated to:
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* use [Grafana Alloy instead of Promtail for ingesting logs to Grafana Loki][Observability - Migrated from Promtail to Grafana Alloy].
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* update the following [components within the Observability platform][Observability Upgrades] to the latest versions:
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* Grafana - 12.1.1
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* Grafana Loki - 3.5.5
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Finally, the [Documentation][] includes updates related to:
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##### Migrated from Promtail to Grafana Alloy
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`{{% ctx %}} Observability` has been updated to use [Grafana Alloy][] instead of [Promtail][] for ingesting logs to [Grafana Loki][]. This is due to [Promtail][] having been deprecated and marked as end-of-life on the 2nd of March 2026.
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{{% ctx %}} Observability has been updated to use [Grafana Alloy][] instead of [Promtail][] for ingesting logs to [Grafana Loki][]. This is due to [Promtail][] having been deprecated and marked as end-of-life on the 2nd of March 2026.
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{{% alert title="Note" %}}
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There is currently not documentation on how to migrate from `Promptail` to `Grafana Alloy`. This will be added in `2025.9`.
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There is currently no documentation on how to migrate from `Promtail` to `Grafana Alloy`. This will be added in `2025.9`.
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In the meantime, for further assistance, please raise a case in the {{< ahref path="Cortex.ServicePortal.MainDoc" version="2025.7" title="{{% ctx %}} Service Portal" >}}.
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{{% /alert %}}
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Affected Components:
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* {{% ctx %}} Observability
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##### Observability Upgrades
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Grafana and Grafana Loki have been updated to the latest versions, all related documentation and screenshots have been updated to reflect these changes.
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* Grafana - 12.1.1
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* Grafana Loki - 3.5.5
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Affected Components:
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* Grafana
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* Grafana Loki
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#### Documentation
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##### Added new User Guide
@@ -337,7 +355,7 @@ Known limitations have been added within the 2025.7 release of the {{% ctx %}} P
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| Release | Grafana Version | Grafana Loki Version | {{% ctx %}} Observability Version |
Copy file name to clipboardExpand all lines: content/en/docs/2025.7/Guides/upgrade-guides/upgrade-observability/cloud/grafana/upgrade-promtail.md
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@@ -17,7 +17,7 @@ These steps will need to be performed on all application servers that host a Pro
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1. Log in to the application server.
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1. Run Windows PowerShell as Administrator.
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1. Change the directory to the folder where Promtail is running from, e.g. `cd C:\Program Data\Cortex\Observability\Promtail`.
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1. Change the directory to the folder where Promtail is running from, e.g. `cd C:\ProgramData\Cortex\Observability\Promtail`.
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1. Remove the current Promtail installation by executing the following command:
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```powershell
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1. Click *Yes* when prompted for confirmation that you wish to remove the service.
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1. Click *OK* when the successful removal of the Promtail service is confirmed.
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1. Open a File Explorer and navigate to the folder where Promtail was running from, e.g. `C:\Program Data\Cortex\Observability\Promtail`
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1. Open a File Explorer and navigate to the folder where Promtail was running from, e.g. `C:\ProgramData\Cortex\Observability\Promtail`
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1. Delete the following files from the directory:
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* Install-Promtail.ps1
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* Stop-Promtail.ps1
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1. In File Explorer, navigate to the extracted `promtail-windows-amd64.exe` folder created as part of [Make Artefacts Available][].
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1. Copy the `promtail-windows-amd64.exe` file into the folder that Promtail was previously running from, e.g. `C:\Program Data\Cortex\Observability\Promtail`.
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1. Copy the `promtail-windows-amd64.exe` file into the folder that Promtail was previously running from, e.g. `C:\ProgramData\Cortex\Observability\Promtail`.
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1. In File Explorer, navigate to the extracted `Promtail.Install` folder created as part of [Make Artefacts Available][].
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1. Copy the contents of this location into the folder that Promtail was previously running from, e.g. `C:\Program Data\Cortex\Observability\Promtail`.
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1. Copy the contents of this location into the folder that Promtail was previously running from, e.g. `C:\ProgramData\Cortex\Observability\Promtail`.
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1. Open `promtail-local-config.yaml` in a text editor:
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* Update the *filename* property under *positions* to be the value found in the [backed up][] version.
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* Update the *url* property under *clients* to be the value found in the [backed up][] version.
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* Save the new `promtail-local-config.yaml` file.
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1. Run Windows PowerShell as Administrator.
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1. Change the directory to the folder where the Promtail files have been copied to, e.g. `cd C:\Program Data\Cortex\Observability\Promtail`.
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1. Change the directory to the folder where the Promtail files have been copied to, e.g. `cd C:\ProgramData\Cortex\Observability\Promtail`.
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1. Install Promtail by executing the following command:
Copy file name to clipboardExpand all lines: content/en/docs/2025.7/Guides/upgrade-guides/upgrade-observability/on-premise/grafana/upgrade-loki.md
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@@ -13,7 +13,7 @@ This guide describes how to upgrade the Loki installation. Please ensure that th
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1. Log in to the server hosting your Loki service.
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1. Run Windows PowerShell as Administrator.
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1. Change the directory to the folder where Loki is running from, e.g. `cd C:\Program Data\Cortex\Observability\Loki`.
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1. Change the directory to the folder where Loki is running from, e.g. `cd C:\ProgramData\Cortex\Observability\Loki`.
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1. Remove the current Loki installation by executing the following command:
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```powershell
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1. Click *Yes* when prompted for confirmation that you wish to remove the service.
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1. Click *OK* when the successful removal of the Loki service is confirmed.
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1. Open a File Explorer and navigate to the folder where Loki was running from, e.g. `C:\Program Data\Cortex\Observability\Loki`.
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1. Open a File Explorer and navigate to the folder where Loki was running from, e.g. `C:\ProgramData\Cortex\Observability\Loki`.
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1. Delete the following files from the directory:
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* Install-Loki.ps1
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* Stop-Loki.ps1
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1. In File Explorer, navigate to the extracted `loki-windows-amd64.exe` folder created as part of [Make Artefacts Available][].
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1. Copy the `loki-windows-amd64.exe` file into the folder that Loki was previously running from, e.g. `C:\Program Data\Cortex\Observability\Loki`.
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1. Copy the `loki-windows-amd64.exe` file into the folder that Loki was previously running from, e.g. `C:\ProgramData\Cortex\Observability\Loki`.
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1. In File Explorer, navigate to the extracted `Grafana.Loki.Install` folder created as part of [Make Artefacts Available][].
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1. Copy the contents of this location into the folder that Loki was previously running from, e.g. `C:\Program Data\Cortex\Observability\Loki`.
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1. Copy the contents of this location into the folder that Loki was previously running from, e.g. `C:\ProgramData\Cortex\Observability\Loki`.
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1. Open the new `loki-local-config.yaml` file in a text editor and compare against the [backed up][] version. If there are differences between the two files in the *schema_config* > *configs* section:
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1. In the new file, change the date next to `- from` to be today's date.
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1. Save the new `loki-local-config.yaml` file.
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1. Run Windows PowerShell as Administrator.
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1. Change the directory to the folder where the Loki files have been copied to, e.g. `cd C:\Program Data\Cortex\Observability\Loki`.
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1. Change the directory to the folder where the Loki files have been copied to, e.g. `cd C:\ProgramData\Cortex\Observability\Loki`.
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1. Install Loki by executing the following command:
Copy file name to clipboardExpand all lines: content/en/docs/2025.7/Guides/upgrade-guides/upgrade-observability/on-premise/grafana/upgrade-promtail.md
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1. Log in to the application server.
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1. Run Windows PowerShell as Administrator.
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1. Change the directory to the folder where Promtail is running from, e.g. `cd C:\Program Data\Cortex\Observability\Promtail`.
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1. Change the directory to the folder where Promtail is running from, e.g. `cd C:\ProgramData\Cortex\Observability\Promtail`.
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1. Remove the current Promtail installation by executing the following command:
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```powershell
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1. Click *Yes* when prompted for confirmation that you wish to remove the service.
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1. Click *OK* when the successful removal of the Promtail service is confirmed.
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1. Open a File Explorer and navigate to the folder where Promtail was running from, e.g. `C:\Program Data\Cortex\Observability\Promtail`
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1. Open a File Explorer and navigate to the folder where Promtail was running from, e.g. `C:\ProgramData\Cortex\Observability\Promtail`
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1. Delete the following files from the directory:
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* Install-Promtail.ps1
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* Stop-Promtail.ps1
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1. In File Explorer, navigate to the extracted `promtail-windows-amd64.exe` folder created as part of [Make Artefacts Available][].
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1. Copy the `promtail-windows-amd64.exe` file into the folder that Promtail was previously running from, e.g. `C:\Program Data\Cortex\Observability\Promtail`.
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1. Copy the `promtail-windows-amd64.exe` file into the folder that Promtail was previously running from, e.g. `C:\ProgramData\Cortex\Observability\Promtail`.
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1. In File Explorer, navigate to the extracted `Promtail.Install` folder created as part of [Make Artefacts Available][].
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1. Copy the contents of this location into the folder that Promtail was previously running from, e.g. `C:\Program Data\Cortex\Observability\Promtail`.
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1. Copy the contents of this location into the folder that Promtail was previously running from, e.g. `C:\ProgramData\Cortex\Observability\Promtail`.
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1. Open the new `promtail-local-config.yaml` in a text editor:
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* Update the *filename* property under *positions* to be the value found in the [backed up][] version.
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* Update the *url* property under *clients* to be the value found in the [backed up][] version.
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* Save the new `promtail-local-config.yaml` file.
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1. Run Windows PowerShell as Administrator.
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1. Change the directory to the folder where the Promtail files have been copied to, e.g. `cd C:\Program Data\Cortex\Observability\Promtail`.
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1. Change the directory to the folder where the Promtail files have been copied to, e.g. `cd C:\ProgramData\Cortex\Observability\Promtail`.
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1. Install Promtail by executing the following command:
Copy file name to clipboardExpand all lines: content/en/docs/2025.7/Whats New/_index.md
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## Improved Observability
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Observability has been updated to use [Grafana Alloy instead of Promtail for ingesting logs to Grafana Loki][Observability - Migrated from Promtail to Grafana Alloy].
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* Observability has been updated to use [Grafana Alloy instead of Promtail for ingesting logs to Grafana Loki][Observability - Migrated from Promtail to Grafana Alloy].
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* The following [components within the Observability platform have been updated][Observability Upgrades] to the latest major versions:
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* Grafana - 12.1.1
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* Grafana Loki - 3.5.5
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## Improved Documentation
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[Documentation - Added new User Guide]: {{< url path="Cortex.Blogs.Releases.2025.7.AddedNewUserGuide" version="2025.7" >}}
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[Documentation - Added new Tutorial]: {{< url path="Cortex.Blogs.Releases.2025.7.AddedNewTutorial" version="2025.7" >}}
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[Documentation - Updated documentation to point to Flow Editor User Guide]: {{< url path="Cortex.Blogs.Releases.2025.7.UpdatedDocumentationToPointToFlowEditorUserGuide" version="2025.7" >}}
Copy file name to clipboardExpand all lines: content/en/docs/2025.7/getting-started/cloud/add-observability-to-innovation/Grafana/install-alloy/install-alloy.md
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## Install Grafana Alloy
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1. Download the [Grafana Alloy 1.10.0][] archive.
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1. Extract content of the downloaded archive to a suitable location, e.g. `C:\Program Data\Cortex\Observability\Grafana Alloy`.
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1. Download the [Grafana Alloy 1.10.2][] archive.
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1. Extract content of the downloaded archive to a suitable location, e.g. `C:\ProgramData\Cortex\Observability\Grafana Alloy`.
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1. Download the [Grafana Alloy.zip][] archive and extract its contents alongside the previously extracted Grafana Alloy `alloy-installer-windows-amd64.exe`.
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This archive contains the `config.alloy` configuration file and PowerShell scripts to install Grafana Alloy as a Windows service.
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1. Run Windows PowerShell as Administrator
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1. Change the location to where all the files were extracted to in step 2, e.g. `cd "C:\Program Data\Cortex\Observability\Grafana Alloy"`.
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1. Change the location to where all the files were extracted to in step 2, e.g. `cd "C:\ProgramData\Cortex\Observability\Grafana Alloy"`.
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1. Execute the `.\Install-Alloy.ps1` command to install the downloaded `alloy-installer-windows-amd64.exe` as a service.
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1. When prompted, enter the credentials that the Grafana Alloy Service should run as.
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1. When prompted to enter the bearer token, leave it blank and press Enter.
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| Application Server |[2022 (x64)][]*Recommended*<br>[2019 (x64)][]|[Grafana Alloy 1.10.0][]|
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| Application Server |[2022 (x64)][]*Recommended*<br>[2019 (x64)][]|[Grafana Alloy 1.10.2][]|
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[^1]: Windows Server Standard and Datacenter editions are supported. Filesystem **must be NTFS** and networking **must use IPv4**. Linux is not supported, but may be in the future.
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