diff --git a/README.md b/README.md index 8817a6c..4ccb2cb 100644 --- a/README.md +++ b/README.md @@ -98,6 +98,7 @@ flowchart LR | **Scheduled and Batch Calling** | Schedule individual calls or send a batch task to multiple recipients | | **In-Task Optimization** | Adapts call strategy based on prior attempts within the same task | | **Real-World Voice Handling** | Manages live pickup, voicemail, call screening, hold, transfers, silence, and interruptions | +| **IVR Navigation** | Detects and navigates IVR menus during outbound calls, using DTMF keypad input when needed to reach the requested department, queue, automated service, or person | | **Multiple Integration Paths** | Agent plugins, MCP, SDKs, APIs, and enterprise systems | | **Safety and Governance** | Number governance, rate limits, concurrency controls, blocklists, kill switches, redacted logs, and audit trails |